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zergstain
Dec 15, 2005

infernal machines posted:

There is no issue effecting everyone on Rogers. There's an issue with intermittent drop outs affecting everyone on Teksavvy's rCable service. No one else.


*For example, Teksavvy's cable service in Alberta was also hosed for months, with massive slowdowns rendering the service unusable. Hard to blame that on Rogers.

That's what I meant by everybody, all the Teksavvy customers. I thought Alberta would be Shaw.

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infernal machines
Oct 11, 2012

we monitor many frequencies. we listen always. came a voice, out of the babel of tongues, speaking to us. it played us a mighty dub.
AFAIK it is.

The part after the asterisk is an addendum to the reply to Zigmidge

Zigmidge
May 12, 2002

Exsqueeze me, why the sour face? I'm here to lemon aid you. Let's juice it.
I don't know why you try so hard infernal, I've said it before: my money is where my mouth is w/r/t support in the telecomm fight. It's like they kicked your dog on their way out of your house after installation.


Nobody's posted anything to point to who to blame for this either, since we're on it.

Bieeanshee
Aug 21, 2000

Not keen on keening.


Grimey Drawer
Go figure. I mention my Rogers connection going lovely with frustrating frequency late last year, and later on in the day something suspiciously similar starts up at exactly the time it settled on before.

EngineerJoe
Aug 8, 2004
-=whore=-



TSI offered me a decent discount on an open box hitron modem so I'm upgrading to 100mbps/unlimited, during the middle of an outage... haha :(

8ender
Sep 24, 2003

clown is watching you sleep
The Hitron CDA3 is a pretty great modem. Great web admin, intel chipset, no bullshit wifi or routing, and 28x8 channel support. Mine has been a rock when the Rogers head end isn't on fire.

EngineerJoe
Aug 8, 2004
-=whore=-



Yeah, that's great to hear since I'm pretty sure the Cisco modem is a giant heap of garbage.

Decairn
Dec 1, 2007

Zigmidge posted:

Nobody's posted anything to point to who to blame for this either, since we're on it.

Well they did now.
http://www.teksavvy.com/en/why-teksavvy/company/open-letter

infernal machines
Oct 11, 2012

we monitor many frequencies. we listen always. came a voice, out of the babel of tongues, speaking to us. it played us a mighty dub.
Lol. A DDoS was able to take down part of our core infrastructure for a week, in TYoOL 2016, this is somehow not our fault because...

...and while we didn't directly accuse anyone, we did repeatedly claim that our equipment was working perfectly.

infernal machines fucked around with this message at 17:07 on Feb 11, 2016

flakeloaf
Feb 26, 2003

Still better than android clock

quote:

The other event was a massive DDOS attack with a new attack signature we hadn’t seen before. The DDOS attack converged on a single end-user location, overloaded the capacity of some of our network gear, and challenged some of the specialized DDOS boxes and rulesets we have in place.

League of Legends streaming is serious business.

Spagghentleman
Jan 1, 2013
How convenient that they are able to point the blame at something that can't counter-argue they are full of poo poo.

Sixfools
Aug 27, 2005

You be the Moon,
I'll be the Earth
And when we burst
Start over, oh, darling

Mr. Apollo posted:

OK, well resetting the boxes sounds like something I can do myself. What happens if I get additional boxes in the future? Do I need to call a tech back or can that just be done remotely?

Edit - What's SARA? The PVR is a Nextbox 3.0 (9865HD).

SARA is the older OS with the ugly yellow guide. If you need outlets run to go with those new boxes, yes you will need a tech visit to reconfigure your splits and ensure signal is good. Techs will not fish lines so be prepared for a house wrap depending on your layout if there are no pre-existing outlets in an adjacent room to split. Calling the tech back or getting his tech id if you have talked to him about it is nice since it is piece work and it is easy call to get paid for every existing box you have at no cost to you if he knows how to setup the work order correctly.

XYZ
Aug 31, 2001

I just got a copyright notice, I deleted it because :lol: I'd love to watch their content legally but gently caress if I'm going to pay for loving TMN just so I can watch Last Week Tonight, gently caress off.

slidebite
Nov 6, 2005

Good egg
:colbert:

When CG-TEK sent out that mountain of copyright notices last spring I received one from Teksavvy saying I downloaded some porn... which I did not, although that's probably beside the point.

There was a helpful link in the email saying "click here to settle" which sounds like was really anything but to those poor suckers that actually tried.

Supposedly ISPs have to keep the IP records for 6 months after the notice so the holder can start court proceedings. I haven't heard anything since the original notice back in April/May and I figure it's too late for them to do anything at this point even if they wanted to.

These notices probably stopped several casual downloaders on the threat alone, but ironically probably just made more people aware of the VPNs that are available which shield the downloader identity. I know the notice I received introduced me to them which seems to have benefits whether you're doing something of questionable legality or not.

flakeloaf
Feb 26, 2003

Still better than android clock

Working as intended. Don't steal content, but if you must, do it in a way that stops the **AA from compelling us to tell them who you are.

Skandranon
Sep 6, 2008
fucking stupid, dont listen to me

flakeloaf posted:

Working as intended. Don't steal content, but if you must, do it in a way that stops the **AA from compelling us to tell them who you are.

Stealing is not the same as copyright infringement. The **AA still has their song/movie. They are completely whole, nothing was removed from their person.

infernal machines
Oct 11, 2012

we monitor many frequencies. we listen always. came a voice, out of the babel of tongues, speaking to us. it played us a mighty dub.
Hey guys, am I in time for the tedious semantic debate? Creative output and intellectual property are worthless, lol.

But seriously, is there a problem with admitting that you just want to enjoy content without paying for it? Is this something you really need to justify through semantic shenanigans?

The point is, the owners of the content don't like what you're doing. No one else cares, so just do it in a way that doesn't point straight back to you and everyone else can continue to ignore it.

ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else
My seedbox and respective share ratios say I rather enjoy consuming media.

Skandranon
Sep 6, 2008
fucking stupid, dont listen to me

infernal machines posted:

Hey guys, am I in time for the tedious semantic debate? Creative output and intellectual property are worthless, lol.

But seriously, is there a problem with admitting that you just want to enjoy content without paying for it? Is this something you really need to justify through semantic shenanigans?

The point is, the owners of the content don't like what you're doing. No one else cares, so just do it in a way that doesn't point straight back to you and everyone else can continue to ignore it.

Way ahead of you on the technical front, but I don't need to justify anything to you. The two concepts are still fundamentally different. One is a natural right that goes back thousands of years, the other is only a few hundred years old.

flakeloaf
Feb 26, 2003

Still better than android clock

And the distinction between them is meaningless bullshit in the context of this argument because everyone knows what's meant by it. It's wrong, people do it anyway, the damage it causes is oh god now you've got me doing it just kill us both.

Does the semiannual reshuffle of the Rogers internet service offerings make any sense to anyone? Is there a reason the plan I'm on has to be obsoleted and turned into an undescribable chimeric masterpiece that's measurably worse in some areas and noticeably better than others, smack between existing price points? I mean, other than getting me to spend more time on the phone with service reps trying to describe what I think I've got in terms of what they're offering now, because their CSRs are genuinely a pleasure to deal wtih (the ones you call; the ones who call you are intolerable).

infernal machines
Oct 11, 2012

we monitor many frequencies. we listen always. came a voice, out of the babel of tongues, speaking to us. it played us a mighty dub.
Because it very reliably drives customers to the next package up as their contracts expire.

How else are you going to drive growth in a captive market with no competition and nearly 100% saturation?

Aphrodite
Jun 27, 2006

I mean if you want to get technical, it's not the content owners suing people and it's not them who get the money either.


Is it not still the case that ISPs in Canada aren't allowed to disclose your identity anyway?

flakeloaf
Feb 26, 2003

Still better than android clock

Ahh, I'm on a month-to-month thing so there is no contract to expire. Signing a "You get this price guaranteed for two years" plan is just pleading to be screwed in two years.

You're not kidding about the captive market though. Our neighbourhood's 30 years old in the middle of Ottawa and the best Bell can offer us is poo poo-tier DSL (not that it stops them from mailing Fibe flyers to my house every other month) so it's Rogers or darkness.

flakeloaf
Feb 26, 2003

Still better than android clock

Aphrodite posted:

Is it not still the case that ISPs in Canada aren't allowed to disclose your identity anyway?

Not without a court order, which the ISP will almost certainly fight and the judge will probably deny anyway. I've never done legal billing but I'd guess that sticking with it would probably cost CEG-TEK way more than the $5,000 they'd stand to gain from suing anyway, so unless you're literally an xdcc bot or whatever kids use to get their stolen content these days, I as a complete non-expert on the topic would think your odds of being identified by your ISP are virtually nil.

DariusLikewise
Oct 4, 2008

You wore that on Halloween?

slidebite posted:

When CG-TEK sent out that mountain of copyright notices last spring I received one from Teksavvy saying I downloaded some porn... which I did not, although that's probably beside the point.

There was a helpful link in the email saying "click here to settle" which sounds like was really anything but to those poor suckers that actually tried.

Supposedly ISPs have to keep the IP records for 6 months after the notice so the holder can start court proceedings. I haven't heard anything since the original notice back in April/May and I figure it's too late for them to do anything at this point even if they wanted to.

These notices probably stopped several casual downloaders on the threat alone, but ironically probably just made more people aware of the VPNs that are available which shield the downloader identity. I know the notice I received introduced me to them which seems to have benefits whether you're doing something of questionable legality or not.

The "click here to settle" link was most likely a phising e-mail looking to scam people. Companies aren't usually allowed to send a customized notice to you, they are supposed to contact the ISP who sends you a template with the company named filled in.

slidebite
Nov 6, 2005

Good egg
:colbert:

DariusLikewise posted:

The "click here to settle" link was most likely a phising e-mail looking to scam people. Companies aren't usually allowed to send a customized notice to you, they are supposed to contact the ISP who sends you a template with the company named filled in.
Pretty sure it was genuine, but it was not personalized for a specific addressee by name or anything, it was personalized only to the IP address accused of the copyright infringement which the ISP dutifully forwarded. The claim holder had absolutely no idea who anyone was until they identified themselves in trying to "settle" the claim... and then once they knew who the person was thus began the never ending demands. I do agree though, I'm sure it was a scam by any real measure.

e: Saw this on Michael Giests column yesterday. Bells lobbying for support to "protect" their fibre infrastructure from the dirty upstart ISPs looks like it's back-firing on them.
http://www.michaelgeist.ca/2016/02/city-councils-strike-back-in-bell-broadband-battle/

quote:

The Canadian battle over broadband services has taken an unexpected turn in recent weeks as Bell’s effort to win high profile support for its appeal of a crucial ruling issued by Canada’s telecom regulator appears to have backfired. After support from Toronto Mayor John Tory and Ottawa Mayor Jim Watson for the telecom giant came to light, city councillors in both cities fought back with motions rejecting the mayors’ positions and expressing support for more competitive Internet services.
.
.
Leaving nothing to chance, Bell obtained support for its cabinet appeal from Tory and Watson, who wrote letters citing Bell’s planned investments in the cities and expressing concern that the commission ruling might delay or derail those plans. Conversely, the city of Calgary submitted a 28 page document supporting the CRTC ruling and explaining why increased competition was good for the city and consumers.
.
.
Should the Ottawa city council vote in support of the CRTC decision, three of the biggest cities in Canada will have sent an important message to the federal government. First, there is significant support in large Canadian communities for policy measures that foster increased competition. As telecom companies invest in new networks, cities fear that failure to include mandated access requirements could result in higher prices and less choice for their residents.

Second, Internet access is a major policy and political issue that is attracting mounting attention at both the municipal and provincial levels. Given Bains’ recent emphasis on innovation, an aggressive plan to ensure that all Canadians have access to affordable, fast Internet services is an absolute must

slidebite fucked around with this message at 20:19 on Feb 17, 2016

ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else
Nenshi is literally the best goddamn guy.

8ender
Sep 24, 2003

clown is watching you sleep
Unblock-us was banned by Paypal, another reason not to use Paypal for anything anymore I guess. Unblock-us also seems to be playing a cat and mouse game with Netflix right now. I contacted them after getting the "You're using an unblocker" notice from Netflix and they've given me a new set of DNS IPs to use. This resulted in a strange week where I'd be able to play one episode of something and then be blocked on the next, or sometimes go hours without incident. It seems to be getting better over time. I think Unblock-us is playing some war of attrition with cycling endpoint IPs or something.

slidebite
Nov 6, 2005

Good egg
:colbert:

Still fine with adfreetime



For now.

Bloody Hedgehog
Dec 12, 2003

💥💥🤯💥💥
Gotta nuke something
I'm on a full VPN with Private Internet Access, and I haven't seen any major issues with Netflix so far. This is using the Windows 10 Netflix app as well. Occasionally it throws up an error code, and if a quick restart doesn't fix it, uninstalling the app and reinstalling (which takes all of ten seconds total) clears it up.

Melian Dialogue
Jan 9, 2015

NOT A RACIST
I know the common refrain is that all the ISPs are complete poo poo, and no one is better than the other, but I'm curious if you think my circumstances warrant risking a switch. Im on the Telus 50 plan which is supposed to be 20-50mpbs speeds, and its at $83 per mth.

However, everytime I do an internet test speed, I fall within 10-20mpbs, so it makes me wonder why I am even bothering to pay for 20-50 when it barely even makes the lowest range. I'm sure if I call and complain they'll blame it on me in some dumb way and I won't actually get any faster speeds ("Oh, you're on wifi so its slower, you're in Vancouver so blah blah"). But, should I consider making the switch to like TekSavvy or Shaw? My only concern is with a comparable Shaw plan their promised speeds are "Up to 50mpbs" whereas at least Telus supposedly promises you a bottom range of 20mpbs (even if it doesn't actually get to that speed). Should I even bother with Telus customer service for them to "troubleshoot" anything or is it just a crapshoot and my area/node or whatever is overloaded so it'll always be slow?

John Capslocke
Jun 5, 2007

Melian Dialogue posted:

I'm sure if I call and complain they'll blame it on me in some dumb way and I won't actually get any faster speeds ("Oh, you're on wifi so its slower, you're in Vancouver so blah blah").

Well ARE you on wireless? If it's just a congested 2.4ghz band, or their lovely combo gateway wifi, nothing is going to fix that except getting a decent AP and or switching to 5Ghz.

Melian Dialogue posted:

But, should I consider making the switch to like TekSavvy or Shaw? My only concern is with a comparable Shaw plan their promised speeds are "Up to 50mpbs" whereas at least Telus supposedly promises you a bottom range of 20mpbs (even if it doesn't actually get to that speed). Should I even bother with Telus customer service for them to "troubleshoot" anything or is it just a crapshoot and my area/node or whatever is overloaded so it'll always be slow?

If it's a wire/CMTS issue, switching ISP's will not resolve anything, it'll still be on that faulty wire/CMTS, resolve it with them before moving elsewhere.

John Capslocke fucked around with this message at 21:24 on Mar 2, 2016

infernal machines
Oct 11, 2012

we monitor many frequencies. we listen always. came a voice, out of the babel of tongues, speaking to us. it played us a mighty dub.
Assuming you're on DSL (and not using wi-fi for the test), it's likely a line quality issue. That will be the same no matter what DSL provider you use. On cable you will get the advertised connection speed, but you may be affected by node congestion depending on the area. With Teksavvy you will have one problem or the other, plus having to navigate all issues through Teksavvy support before they escalate to the incumbent providing the last mile service.

If you're doing the speed test on wi-fi, take the results with a grain of salt, there are so many factors that can tank connection performance over wi-fi it's not useful as a measure of the actual internet connection performance.

Melian Dialogue
Jan 9, 2015

NOT A RACIST
Yeah I'm working off their modem with WiFi because right now I have the modem near the TV across the room for Netflix streaming, so I guess I'll first run a CAT5 to see how the speeds are there.

John Capslocke
Jun 5, 2007

Melian Dialogue posted:

Yeah I'm working off their modem with WiFi because right now I have the modem near the TV across the room for Netflix streaming, so I guess I'll first run a CAT5 to see how the speeds are there.

If it's 2.4ghz I can almost promise you that is your speed issue right there.

Zigmidge
May 12, 2002

Exsqueeze me, why the sour face? I'm here to lemon aid you. Let's juice it.
I forgot about this thread, getting caught up.


Oyoyoye that leaves a sour taste in ones mouth.


gently caress Tory, seriously. That guy has voted against everything I have an interest in since taking office. Ford probably would have supported at least one of those things I'm into.

PIA has been up and down for me with netflix. It's random if it'll work or not. Hedgehog what do you mean by error code? The proxy error message?

Mister Facetious
Apr 21, 2007

I think I died and woke up in L.A.,
I don't know how I wound up in this place...

:canada:

8ender posted:

Unblock-us was banned by Paypal, another reason not to use Paypal for anything anymore I guess. Unblock-us also seems to be playing a cat and mouse game with Netflix right now. I contacted them after getting the "You're using an unblocker" notice from Netflix and they've given me a new set of DNS IPs to use. This resulted in a strange week where I'd be able to play one episode of something and then be blocked on the next, or sometimes go hours without incident. It seems to be getting better over time. I think Unblock-us is playing some war of attrition with cycling endpoint IPs or something.

Netflix just dinged me with the "Using an unblocker" when I tried to watch The Batman. loving Hell. :sigh:

The Gunslinger
Jul 24, 2004

Do not forget the face of your father.
Fun Shoe
I don't know if its just rolling out in test case to some CDNs or if its specific to certain content but in farting around on the website last night I saw a new header "X-Netflix-Geo-Check" which had a failed parameter on certain content. The weird thing is that some stuff that is definitely American (The office, Parks and Rec) plays without issue while my GF can't watch her lovely One Tree Hill, it gets an unblocker message every time she tries.

It looks like they are starting to check the destination end point for the streams. I don't know how unblockers will work anymore, it seems like the only way around that is an SSH tunnel or something.

slidebite
Nov 6, 2005

Good egg
:colbert:

I was cautiously optimistic this was just a passing thing for Netflix to pacify studios, but it does look like they're keeping this going.

Still works with adfreetime for me and paypal auto payments are still working too.

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Acer Pilot
Feb 17, 2007
put the 'the' in therapist

:dukedog:

I'm pretty sure they just have a list of VPN IPs that they just ban now. I feel that some carriers just voluntarily provide a list so that they don't get sued. Mainly because one was seemingly entirely blocked in a day or two.

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