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Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Why does every recruiter expect I put in my two-weeks notice prior to the background check completing?

I don't have a criminal background but I'd prefer things to be set in stone before I change ships.

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air-
Sep 24, 2007

Who will win the greatest battle of them all?

Tab8715 posted:

Why does every recruiter expect I put in my two-weeks notice prior to the background check completing?

I don't have a criminal background but I'd prefer things to be set in stone before I change ships.

Wow, yeah definitely gotta protect yourself as well. No resignation until you've got an offer in writing.

What's the thread's take on 50k salary in Austin? That sounds below market to me. Bummed considering it's totally one of the best tech companies in the area :(

Wizard of the Deep
Sep 25, 2005

Another productive workday
That's exactly why I always answer "What's your availability?" with "Two weeks after I've accepted an offer in writing". I can't imagine putting in notice without something pretty loving solid in hand.

H110Hawk
Dec 28, 2006

Tab8715 posted:

Why does every recruiter expect I put in my two-weeks notice prior to the background check completing?

I don't have a criminal background but I'd prefer things to be set in stone before I change ships.

"2 weeks before my start date."

Give 3 weeks notice, enjoy week off.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

H110Hawk posted:

"2 weeks before my start date."

Give 3 weeks notice, enjoy week off.

Make sure you do this right of you'll end up with a week where you're double booked.

lampey
Mar 27, 2012

air- posted:

Wow, yeah definitely gotta protect yourself as well. No resignation until you've got an offer in writing.

What's the thread's take on 50k salary in Austin? That sounds below market to me. Bummed considering it's totally one of the best tech companies in the area :(

What are the job responsibilities and other benefits?

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

air- posted:

Wow, yeah definitely gotta protect yourself as well. No resignation until you've got an offer in writing.

What's the thread's take on 50k salary in Austin? That sounds below market to me. Bummed considering it's totally one of the best tech companies in the area :(

For a janitor, great. For a network engineer, crap. Need a little more info. :v:

air-
Sep 24, 2007

Who will win the greatest battle of them all?

lampey posted:

What are the job responsibilities and other benefits?

Technical support position facing external clients. Apart from a degree, the requirements on experience aren't quantified and honestly sound vague. I got the vibe it's greater than entry level but possibly below mid level, but gut feeling is that 50k is a lowball number.

quote:

Experience in a customer support role or with a consumer-facing web company is strongly preferred

Working knowledge of HTML, JSON, CSS and a query language is strongly preferred.

Experience with a ticket tracking system and/or CRM is preferred (e.g. JIRA, Zendesk, Salesforce, etc.)

Experience with development tools and debugging is preferred

Typical web company benefits: uncapped pto, flexible hours, casual environment, gym, full kitchen, catered meals.

Walked
Apr 14, 2003

air- posted:

Technical support position facing external clients. Apart from a degree, the requirements on experience are vague. It sounded greater than entry level but possibly below mid level:


Typical web company benefits: uncapped pto, flexible hours, casual environment, gym, full kitchen, catered meals.

Not sure about Austin, but that seems in the ballpark to me, depending on what your resume is showing in terms of relevant experience (and they may have a cap on pay given the relatively Lax requirements) Doesn't seem way offbase to me though

Turtlicious
Sep 17, 2012

by Jeffrey of YOSPOS
A bunch of employees have banded together to trash the company on Reddit. They've broken NDA's and so now all of us Help Desk dudes are on "Reddit Damage Control"

gently caress. Me.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Turtlicious posted:

A bunch of employees have banded together to trash the company on Reddit. They've broken NDA's and so now all of us Help Desk dudes are on "Reddit Damage Control"

gently caress. Me.

Link.

Turtlicious
Sep 17, 2012

by Jeffrey of YOSPOS

Caaaaannnnn't FERPA.

It's on Reddit tho

It's Education stuff

For people who watch exams.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


air- posted:

Wow, yeah definitely gotta protect yourself as well. No resignation until you've got an offer in writing.

I've got an offer in writing but the background check is pending. Yet, they want me to sign anyway?

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


air- posted:

Technical support position facing external clients. Apart from a degree, the requirements on experience aren't quantified and honestly sound vague. I got the vibe it's greater than entry level but possibly below mid level, but gut feeling is that 50k is a lowball number.

Typical web company benefits: uncapped pto, flexible hours, casual environment, gym, full kitchen, catered meals.

Is that a complete list of job duties? If so, you could maybe squeeze another $5k/y but if it comes with good-to-great benefits then that's decent enough.

air-
Sep 24, 2007

Who will win the greatest battle of them all?

Tab8715 posted:

Is that a complete list of job duties? If so, you could maybe squeeze another $5k/y but if it comes with good-to-great benefits then that's decent enough.

It's at Indeed HQ, here's more of the relevant text:

quote:

As an Apply Operations Support Specialist, you will support our mobile apply product.

Indeed mobile apply helps users submit job applications from their mobile devices, with the goal of providing a quick, easy and accessible application experience. In addition to maintaining our existing mobile apply implementations, you will help enable new implementations and provide technical support to jobseekers. You will also work with our technical team to escalate issues, report bugs, and define requirements for new features. This is a rapidly growing platform with many opportunities for collaboration, problem solving and creative thinking.

Responsibilities:
Monitor current mobile apply implementations and troubleshoot technical issues

Resolve mobile apply help requests from jobseekers

Use existing tools and resources to turn on and support new implementations

Help shape processes and tools by raising issues and opportunities

Work with a fast-paced team to handle a high volume of requests in a timely manner

H110Hawk
Dec 28, 2006

Tab8715 posted:

I've got an offer in writing but the background check is pending. Yet, they want me to sign anyway?

Is the background check actually underway? (Have you signed an authorization for one?) Are they shady? Are you shady? Consider how much it actually matters. Talk it over with them how uncomfortable it feels to you, given you would be in a lurch if something came up unexpectedly. It's the roof over your head. Maybe a signing bonus helps.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

Turtlicious posted:

A bunch of employees have banded together to trash the company on Reddit. They've broken NDA's and so now all of us Help Desk dudes are on "Reddit Damage Control"

gently caress. Me.

How does this fall on help desk? What are you supposed to do, battle Reddit? Find the people responsible? Are people putting in tickets because the Reddit thing made them forget their password?

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


air- posted:

It's at Indeed HQ, here's more of the relevant text:

Indeed's HQ is in Austin? Not a big surprise, you could try asking for another $5k but I'd jump even if they said no - Indeed's a interesting/successful company.

Turtlicious
Sep 17, 2012

by Jeffrey of YOSPOS

Judge Schnoopy posted:

How does this fall on help desk? What are you supposed to do, battle Reddit? Find the people responsible? Are people putting in tickets because the Reddit thing made them forget their password?

We are the only "computer people" in the company. We are supposed to "Protect our Brand, and refute any disingenuous information posted by the account." We are all doing this, and only 2 people are being kept behind to deal with Customer Service fixing computer things. This will continue until the subpoena goes through. Our internal structure for Tech is all hosed up, there is no "Higher" tier the help desk, just guys who know how to fix problems who show up that day.

We don't have a Ticket System. Customers are sent to us moments before their exam and we've got a timer. We fix the problem before the timer ticks down or they don't take their exam and reschedule, though I use the word ticket sometimes to try and explain my job.

adorai
Nov 2, 2002

10/27/04 Never forget
Grimey Drawer
If you don't have a social media department, that sounds more like a marketing or PR function to me. Who handles your company facebook account? I would try to deflect it to them.

edit: the needs of the business prevail in the end, I just think there are other people who might be better suited.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
Sounds like 'replying to Reddit posts smearing the company' should be handled by marketing, not help desk. Yeah it's Reddit but it doesn't take a computer guy (nor should it be left to one) to speak for the company publicly.

Unless they're forcing you because you're nerds and they know you're less likely to be downvoted to hell for sounding too corporate.

SeaborneClink
Aug 27, 2010

MAWP... MAWP!
Boy I'd be digging through my company handbook like a motherfucker looking for the portion that best describes the "media relations policy if contacted" and looking for a new job asap.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin
If you stick in this thread and others long enough, you will find your way out of hell. Get your A+ already. Set a date. Save up some money and pay for it. Buy a book and read it cover to cover. Skim over stuff you already know well, memorize all the stupid poo poo.

Complete one of those free Python courses or any other language. Start playing with Powershell. Get the gently caress out.

Turtlicious
Sep 17, 2012

by Jeffrey of YOSPOS
Teaching myself JavaScript right now and I've got the CompTIA A+ scheduled for June. I'm on my way out right now, it's just that I need somewhere to go.

The long and short of it is that the Company President doesn't want to hire a Social Media specialist, and is pretty up there in age. When I tried to talk to him about it he just yelled at me, as far as he's concerned he has a "Team of Technical Experts. You said you knew Computers so get out there and fix this mess!" I felt like pointing out for the third time this month that none of us are out of College, and make less then 15 /hr.

Not too mention I'm like 75% sure it's someone on the Tech Team doing it, I found Tor installed on one of the work computers. It's just a huge pain in the rear end to deal with. I'm going to ask them about it tomorrow, tell them to knock it off and delete the account. I'll try to spin it into a promotion or something saying the tech needs leadership bla bla bla.

I need out of this job.

e: Before I went home today, I sent out an E-mail that was just Reddit's privacy policy, pointing out that your IP is logged when you create an account, and Reddit hands that IP over when subpoena'd really quick. If the account and posts get deleted, we'll call that square. I have no idea what's standard, but I'm not dealing with Customers so I guess that's a win?

Turtlicious fucked around with this message at 08:19 on Mar 1, 2016

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum

SeaborneClink posted:

Boy I'd be digging through my company handbook like a motherfucker looking for the portion that best describes the "media relations policy if contacted" and looking for a new job asap.
You're right, this definitely sounds like a company that maintains a company handbook.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Company I work for doesn't have a media relations policy either.

Foe Hammer
Feb 6, 2016

Strategy is for people that don't have Swords! Play devil’s advocate even when you know you’re wrong because a blog where everyone agrees is boring!

Turtlicious posted:

Teaching myself JavaScript right now and I've got the CompTIA A+ scheduled for June.

I have a fairly good background in network security but I have gotten to the point now where I feel like I have to learn C++/ Python to further myself. Now I have self taught myself by downloading various training movies via torrent and have even used http://www.professormesser.com/

I seem to have a way harder timer learning programming as my ADD keeps kicking my rear end whenever I sit down to learn it I end up going 10 different directions and learning a lot but very little about programming. Anyone have an ADD friendly way to learn programming?

also where in the world do you change the picture that appears under your name? I have gone through everything in the control panel and can't seem to find it.

air-
Sep 24, 2007

Who will win the greatest battle of them all?

Tab8715 posted:

Indeed's HQ is in Austin? Not a big surprise, you could try asking for another $5k but I'd jump even if they said no - Indeed's a interesting/successful company.

My question boils down to market salary in exchange for stellar benefits/culture. Not having to pay for insurance premiums, meals, and a gym membership could make up the difference.

Would it make sense to think about the recognition? My initial reaction is that doing an awesome thing at a so-so company beats doing something decent at an "amazing" company.

I'll still probe deeper because I figure why not. Also curious to get a good handle on what doors could be opened, like what's the potential upward mobility or lateral internal movement.

KillHour
Oct 28, 2007


I'm not sure why you think you need to learn programming to do network security.

Dark Helmut
Jul 24, 2004

All growns up

Foe Hammer posted:



also where in the world do you change the picture that appears under your name? I have gone through everything in the control panel and can't seem to find it.

"Purchase: New Avatar"

On top of this screen - gray band

At the risk of sounding judgy, I'm now questioning your problem-solving/internet savvy.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

Dark Helmut posted:

"Purchase: New Avatar"

On top of this screen - gray band

At the risk of sounding judgy, I'm now questioning your problem-solving/internet savvy.

Or literally the first google result for "somethingawful avatar".

Your google-fu is poor, Foe Hammer, and IT jobs will eat you alive if you don't improve.

H110Hawk
Dec 28, 2006
https://access.redhat.com/security/vulnerabilities/drown

Why is SSLv2 still a thing? That hasn't been a thing since it came out. (Well, 2 years later, in 1996.) Why didn't OpenSSL strip support for it like a year later? Or a decade later?

Roargasm
Oct 21, 2010

Hate to sound sleazy
But tease me
I don't want it if it's that easy

Turtlicious posted:

Caaaaannnnn't FERPA.

It's on Reddit tho

It's Education stuff

For people who watch exams.

Is it Pearson? Do you deserve it?

feedmegin
Jul 30, 2008

H110Hawk posted:

https://access.redhat.com/security/vulnerabilities/drown

Why is SSLv2 still a thing? That hasn't been a thing since it came out. (Well, 2 years later, in 1996.) Why didn't OpenSSL strip support for it like a year later? Or a decade later?

Probably 'compatibility'. -no-ssl2 has been a build option for OpenSSL for ages, though, so if you're sensible (like me!) and you're shipping your own version of OpenSSL for some reason you turned that poo poo off as soon as it became clear SSL2 was broken-by-design and don't have anything to worry about right now.

CLAM DOWN
Feb 13, 2007




H110Hawk posted:

Why is SSLv2 still a thing?

Legacy products.

Foe Hammer
Feb 6, 2016

Strategy is for people that don't have Swords! Play devil’s advocate even when you know you’re wrong because a blog where everyone agrees is boring!

KillHour posted:

I'm not sure why you think you need to learn programming to do network security.

pen testing & CEH,

Judge Schnoopy posted:

Or literally the first google result for "somethingawful avatar".

Your google-fu is poor, Foe Hammer, and IT jobs will eat you alive if you don't improve.

ty, was being lazy.

Methanar
Sep 26, 2013

by the sex ghost
Hi token ring

Foe Hammer
Feb 6, 2016

Strategy is for people that don't have Swords! Play devil’s advocate even when you know you’re wrong because a blog where everyone agrees is boring!

Judge Schnoopy posted:

Or literally the first google result for "somethingawful avatar".

Your google-fu is poor, Foe Hammer, and IT jobs will eat you alive if you don't improve.

I CONSTANTLY give my techs a hard time for asking something to be lazy instead of googling it, so any & all ridicule for not googling it is expected and welcome.

H110Hawk
Dec 28, 2006

feedmegin posted:

Probably 'compatibility'. -no-ssl2 has been a build option for OpenSSL for ages, though, so if you're sensible (like me!) and you're shipping your own version of OpenSSL for some reason you turned that poo poo off as soon as it became clear SSL2 was broken-by-design and don't have anything to worry about right now.

CLAM DOWN posted:

Legacy products.

"We've always done it this way!"

It's been 20 years. They can use some old busted rear end OpenSSL with their old bustedass product. We shouldn't be giving people a loaded gun trained squarely at their foot.

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Thanks Ants
May 21, 2004

#essereFerrari


Methanar posted:

Hi token ring



What awesome connectors

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