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what in the everlasting gently caress.
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Mar 7, 2016 02:45
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Agrikk posted:Okay, so on Friday I was on a call with a partner and some of its sub contractors. Maybe ten of us on the call. And i thought taking a bongrip and forgetting to mute was bad
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Mar 7, 2016 04:54
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nitrogen posted:And i thought taking a bong rip and forgetting to mute was bad This guy did one better with the bone grip.
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Mar 7, 2016 05:02
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UCS Hellmaker posted:Sounds like entrapment. How was he supposed to know you would turn the camera on and watch him jerk off to his scat porn collection!!!!! Maybe he was jerking off to the meeting.
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Mar 7, 2016 14:05
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HardDisk posted:Maybe he was jerking off to the meeting. Well, or someone that was present with a webcam in the meeting.
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Mar 7, 2016 14:40
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Only thing that gets him hard is productivity.
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Mar 7, 2016 14:46
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GreenNight posted:Well, or someone that was present with a webcam in the meeting. Nah 99% guarantee he muted his mic, minimized the meeting window, turned the volume down low, and was watching whatever got him in the mood. Per the norm. So ritualized, in fact, he forgot about the webcam addition.
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Mar 7, 2016 14:57
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The suspense
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Mar 7, 2016 15:23
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Sormus posted:Only thing that gets him hard is productivity.
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Mar 7, 2016 15:24
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Sormus posted:Only thing that gets him hard is productivity. 
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Mar 7, 2016 16:04
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Pop quiz time! If a good chunk of your users had moved to a new office would you be there early on the first day to make sure everything runs smoothly? I'm sure the sane answer would be yes for most of you if you do desktop support. Apparently the answer is no for my client's IT department. I've been waiting an hour for the engineer who said he'd be here between 9 and 10 and I've already overheard someone ask about printer setup. I'm just here to set up the edit systems to the new NAS but I'm not about go loving around on client systems without him here so 
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Mar 7, 2016 16:21
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Sormus posted:Only thing that gets him hard is productivity. In that case meetings should be like saltpeter to him.
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Mar 7, 2016 17:40
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Still patiently waiting for an update on the meeting masturbator Agrikk. Did he finish on camera? Did someone yell at him? Did he notice he was jerking off on camera and kill himself? these are important questions that need answering.
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Mar 7, 2016 19:51
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MF_James posted:Still patiently waiting for an update on the meeting masturbator Agrikk. Did he finish on camera? Did someone yell at him? Did he notice he was jerking off on camera and kill himself? these are important questions that need answering. Look you just play that off as you were applying a cream, you have horrible genital warts, herpes, whatever. No one will have seen the offending condition but they will all be able to pretend that they did and move on.
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Mar 7, 2016 20:49
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ticket, in The encryption started last Wednesday morning and we weren't informed about it until Friday morning, when one of the employees asked about the .locky files that were showing up in place of the files in their Dropbox. I figured out whose computer was the culprit, but I wasn't able to physically access it until this morning. Only saving grace is that the computer was turned off all weekend, and we have backups. Still, what a pain in the rear end - I thought I'd be able to go a solid year without Crypto at any of our clients.
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Mar 7, 2016 22:20
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MiniFoo posted:ticket, in This hit us a couple weeks ago. Seems like it's getting around fast.
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Mar 7, 2016 22:33
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Unlike most recent word macro ones it's being transmitted as a .js in a .zip the javascript does who knows what but probably download the exe and run it.
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Mar 7, 2016 22:49
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I'm starting to hate Dropbox and Carbonite, especially in professional environments. Can't count how many times some dumbass installed the app on their work PC to sync files with their home PC, and ended up dragging an infected file over. Most recent one was a brand new, freshly imaged laptop with Windows 8.1, got a call from the user asking if the machine got infected somehow before delivery. Turned out she got the old Vosteran infection from files on her home PC and tried to blame us, even after I cleaned it and removed Dropbox. Had a nice talk with her boss after that and got a policy to restrict using backup and file share software other than what my MSP provides.
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Mar 7, 2016 22:59
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Why do you allow access to Dropbox from your network?
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Mar 7, 2016 23:05
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We were hit by Locky as well. User got it on Friday night, didn't notice and left his laptop on, connected to the network. Noticed on Monday morning, reverted to our backups from Friday afternoon and wiped the user's laptop. 10/10 would Locky again
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Mar 7, 2016 23:05
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Apparently none of my tickets I resolve over the phone are showing up for anyone else on Symantec Service Desk because of some weird permission thing. If I create a ticket as resolved instead of creating it and then resolving it after (sending the user two emails in the process) then it fucks this up. I don't even know what version we're on and I can't seem to figure it out. We're a small team supporting one application piggybacking on the actual tech support's Service Desk, so we have no real control. This sound familiar to anyone on Symantec Service Desk? This is annoying and my numbers might be completely off right now.
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Mar 7, 2016 23:11
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I'm just waiting for locky to encrypt some user's mapped drives on our NAS unit that is "too big to back up."  I have said multiple times that RAID is not sufficient for 1) Authenticated users maliciously/accidentally deleting critical files, 2) Ransomware, 3) Environmental hazards, etc. and it's a question of how soon we're hit by something that will make us look terrible, but it's not my responsibility and I've said my piece. Just hoping I'm gone before the inevitable happens.
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Mar 7, 2016 23:16
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brb checking my Carbonite console to make sure everyones poo poo is backing up ok!
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Mar 7, 2016 23:20
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odiv posted:Apparently none of my tickets I resolve over the phone are showing up for anyone else on Symantec Service Desk because of some weird permission thing. If I create a ticket as resolved instead of creating it and then resolving it after (sending the user two emails in the process) then it fucks this up. I don't even know what version we're on and I can't seem to figure it out. We're a small team supporting one application piggybacking on the actual tech support's Service Desk, so we have no real control. This sound familiar to anyone on Symantec Service Desk? Symantec software working like poo poo? Why I never...
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Mar 7, 2016 23:33
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There is a new OS X ransomware variant in the wild, OSX.KeRanger.A. It was just discovered by Palo Alto and had a very specific vector, the 2.90 version of Transmission BT client. http://researchcenter.paloaltonetworks.com/2016/03/new-os-x-ransomware-keranger-infected-transmission-bittorrent-client-installer/ Details are still scant on how it happened and it seemed to be patched relatively quickly but if you start seeing Mac with cryptolocked files there's the culprit.
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Mar 8, 2016 00:12
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go3 posted:brb checking my Carbonite console to make sure everyones poo poo is backing up ok! If you haven't actually tested a restore from the backups you really should. Make a quarterly test of a restore of a random file from each backup setup make sure it opens good. Check the console monthly to make sure its still running and didn't poo poo the bed and then not email you about the problem. I've seen the person who has backups as their responsibility trust a console checking it daily and the backups were completely blank / unusable. Fun exchange backup that was failing because the store was locked and was staging the space before backing up so it looked good. Tons of space taken up by literally nothing. Oh legal deleted an email and needs it restored related to an active case? Well gently caress it we can't restore it!
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Mar 8, 2016 01:25
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pixaal posted:If you haven't actually tested a restore from the backups you really should. Make a quarterly test of a restore of a random file from each backup setup make sure it opens good. Check the console monthly to make sure its still running and didn't poo poo the bed and then not email you about the problem. Oh my loving god this. I worked for an MSP and attempted to do a restore job for a client, the backups saved the directory structure, but didn't actually save the files IN the directory. I managed to find a poorly labeled backup source that had the directories shadow copies, on the wrong goddamn tapeset.
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Mar 8, 2016 03:09
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Despite the downsides of my job, this made me smile today. A email went out site wide with someone recommending a random plugin and this was our help desks response. quote:We do not offer support for Outlook and do not provide the licenses required to install Outlook. If you are running Outlook and run into any issues the IT team will not be able to provide support.
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Mar 8, 2016 03:27
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Dell's AppAssure will list a backup as successful even if it fails the mountability check. Every backup had to be expanded to manually check for a fully successful backup. The upside was that the mountability check verified the data that was supposed to be there so the chances of blank directories or corrupt backup data was slim to none. It just had to be checked manually every single day. The msp I worked for had a process for this daily though. If there was one thing they really excelled at it was backups.
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Mar 8, 2016 03:29
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Yeah we have a remote server that uses DFS to copy it's files to our main server then we back that up. A consultant set that up years ago and I've never checked it. Luckily they've never needed a file because I went to look at the synced data and all the folder dates were 2014. But hey the backup job never failed! For whatever reason all the files got marked archive and DFS wouldn't sync it. A quick powershell command fixed it but drat.
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Mar 8, 2016 03:36
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Getting barely coherent tickets from nurses make me hope I never have to rely on them
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Mar 8, 2016 03:37
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A request came in from Marketingquote:Can we temporarily change everyone's Windows login screen where it says "please waiting" to the following image?
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Mar 8, 2016 05:25
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Sorry, Marketing may have a lot of pull in most companies but they don't get to dictate corporate PC boot terms. gently caress off.
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Mar 8, 2016 06:34
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We were wondering why our MPLS connection to our branch office was getting clogged. We narrowed it down to when HR sent out a link to our corporate newsletter on sharepoint. We took a look and each loving picture on the newsletter was between 3-5 megs. Some pages had dozens of pictures.  Yeah not gonna work too well on a 1.5mbit mpls.
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Mar 8, 2016 14:10
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GreenNight posted:We were wondering why our MPLS connection to our branch office was getting clogged. We narrowed it down to when HR sent out a link to our corporate newsletter on sharepoint. We took a look and each loving picture on the newsletter was between 3-5 megs. Some pages had dozens of pictures. Is your backup link smoke signals or carrier pigeons?
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Mar 8, 2016 14:14
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IPoAC
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Mar 8, 2016 14:21
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Ghostlight posted:A request came in from Marketing Just go ahead and tell them you've replaced every screen that reads "Please Waiting" with their slide.
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Mar 8, 2016 14:24
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flosofl posted:Is your backup link smoke signals or carrier pigeons? Backup link? Hilarious.
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Mar 8, 2016 14:29
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GreenNight posted:Yeah not gonna work too well on a 1.5mbit mpls. Can't you get higher throughput with an IPsec VPN appliance running on an old Dell desktop?
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Mar 8, 2016 14:41
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flosofl posted:Is your backup link smoke signals or carrier pigeons? "We run robocopy to a RAID of numbered USB flash-drives and then send each of them by pidgeon to the off-site. Suits our needs and of course changing the system would mean we would need to buy new equipment. Anyway, we bought this new 4,000 dollar Macbook Pro for the marketing guy starting tomorrow, could you set it up for him? All he needs is email and microsoft word so it should be easy."
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Mar 8, 2016 14:45
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