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Potato Salad posted:I run 820p/840p HP in my workplace and drat are they easy to service. Push tab to the left, entire bottom lid slides off, m.2 slot, 2.5" bay, ram, wifi, broadband, battery, everything is open and easy to access. Haven't had to, but the cpu fan can be replaced and heatsink re-pasted with tpm by removing six screws an unplugging an antenna. I had to do this with my 850 the other day. The keyboard on my laptop needed to be replaced, so they sent me another one and told me to swap out the battery and hard drive. The whole job was done in like 10 minutes, including shutdown and startup.
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Mar 25, 2016 18:50
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poo poo pissing me off: That Guy. I work in a pretty close-knit group, and I'm the new guy on the team. I've received commendations, learned most everything on the go, and gone out of my way to get to know and befriend everyone, especially when we do sporting events on the road, but there's this one guy who, for some reason, thinks I'm the scum of the earth. He's not my boss, so his opinion ultimately doesn't amount to much, but working with him is just downright difficult when he fumingly stares at everything I do. He's really, really good at his job, and can deal with end users just fine, but has me penned all wrong. Everyone else knows it, my boss knows it, but he's a bit too valuable at this point to completely brush aside. How to deal with someone who sees an error or mistake as a severe moral failing?
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Mar 25, 2016 18:51
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nitrogen posted:the smaller/lighjter the laptop the worse it gets. The T430 also has a second use as a blunt force instrument in the case of burglary. The only thing I don't like about mine is that the touchpad sensitivity is super low on it, but I bet if I poked around I could find a setting to adjust for that. Of course, after Superfish, I'm never buying another Lenovo, but mine is older than that.
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Mar 25, 2016 18:53
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Rhyos posted:poo poo pissing me off: That Guy. I work in a pretty close-knit group, and I'm the new guy on the team. I've received commendations, learned most everything on the go, and gone out of my way to get to know and befriend everyone, especially when we do sporting events on the road, but there's this one guy who, for some reason, thinks I'm the scum of the earth. He's not my boss, so his opinion ultimately doesn't amount to much, but working with him is just downright difficult when he fumingly stares at everything I do. He's really, really good at his job, and can deal with end users just fine, but has me penned all wrong. Everyone else knows it, my boss knows it, but he's a bit too valuable at this point to completely brush aside. How to deal with someone who sees an error or mistake as a severe moral failing? Talk to him yourself, maybe your boss should say something about "Gee you seem to be treating Rhyos unfairly" but ultimately it will mean more coming from you. Don't lash out say "you seem overly critical about a few things we need to work as a team how can we fix this". He might not know he's being weird about it. If he's not above you, it might be okay to tell him you were hired to do the job and you are qualified he can relax. You very likely know him better, maybe it's better to go about it with how can I prove to you that I know what I'm doing so you stop double checking everything? It makes me feel like you don't trust me.
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Mar 25, 2016 18:59
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 loving Joomla! and lovely templatesWe're re-doing our website and marketing wants to start with a hip template. Cool. They found one, I installed it on a test site on the webserver we already have Joomla on for 2 other sites... "the site is blank" well yea it's just a template, whatever you make will have the look/feel of the demo "well I was hoping it'd just be the demo site and I could work from that" fair enough. I start scraping through the instructions written in broken English. "simple installation, download template then unzip to your hosting" Well these monkey fucks zip up a whole install of Joomla! that's 3.3 or something when the current version is 3.5. To make it even better they went with PHP 5.6.3. My production server runs 5.3 and I'm not breaking, so I install Ubuntu 16.04 beta which has PHP 7, tweak a couple libraries, a couple of the scripts are broken in the template installer so I dig in by hand and make a few mods and install some libraries that I have to hunt down. Finally.  But it's still not even 2:30 so I'm stuck here on Good Friday for another two and a half hours. I need to go grocery shopping for Easter dinner tomorrow @ 1:00 and make some cheesecakes this evening.
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Mar 25, 2016 19:27
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Bob Morales posted:
Don't roll Ubuntu friend, always roll RHEL/Cent, no exceptions.
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Mar 25, 2016 19:31
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ratbert90 posted:Don't roll Ubuntu friend, always roll RHEL/Cent, no exceptions. What's wrong with ubuntu LTS?
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Mar 25, 2016 19:38
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All distributions are poo poo in their own unique way.
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Mar 25, 2016 19:48
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pissing me off right now - 6 users opened "invoices.zip" from a random nonsense sender which contained the locky cryptolocker. Frantically disabling accounts, computers, and reimaging boxes. how the gently caress can people still be this stupid about email?
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Mar 25, 2016 19:49
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Tigntink posted:pissing me off right now - 6 users opened "invoices.zip" from a random nonsense sender which contained the locky cryptolocker. Frantically disabling accounts, computers, and reimaging boxes.
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Mar 25, 2016 19:55
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Methylethylaldehyde posted:Yeah, but if you bulk image them with SCCM, who gives a gently caress? ...or run Linux on it. If their stupid malware can work under linux then i'll start to get mad.
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Mar 25, 2016 19:58
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Bob Morales posted:What antivirus and email provider do you use? SCEP and exchange (and) zimbra. SCEP didn't see poo poo. we stripped all the emails out of exchange and zimbra already. Takes a bit with 3000ish users though
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Mar 25, 2016 20:16
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Tigntink posted:SCEP and exchange (and) zimbra. SCEP didn't see poo poo. we stripped all the emails out of exchange and zimbra already. Takes a bit with 3000ish users though We get tons of those emails and I'm surprised they don't get caught at some level eventually. Kaspersky's Outlook plugin will catch it but you can download the attachment and scan it with their regular tool and it doesn't catch it. What the gently caress.
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Mar 25, 2016 20:19
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I just don't allow zip files, if you need a file that needs to be zipped up, dropbox/use any of the 124325125 free file host services for that poo poo. I don't trust my users to not open random zip files. Most other file/non-image types are blocked as well. Then again we have just 15 people in the office.
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Mar 25, 2016 20:23
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Bob Morales posted:We get tons of those emails and I'm surprised they don't get caught at some level eventually. Kaspersky's Outlook plugin will catch it but you can download the attachment and scan it with their regular tool and it doesn't catch it. What the gently caress. We also use the sophos spam blocker and that thing is next to useless. We've got alot of tools here but our folks who work in our server engineering group basically never learned how to do much after 2005. So theyll buy stuff and then never configure it correct or configure it once and never touch it again. on the client engineering side we have alot more progress on locking down the computers and keeping them safe.
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Mar 25, 2016 20:23
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Alighieri posted:I just don't allow zip files, if you need a file that needs to be zipped up, dropbox/use any of the 124325125 free file host services for that poo poo. I don't trust my users to not open random zip files. Most other file/non-image types are blocked as well. Then again we have just 15 people in the office. But you see one single higher up will whine about not being able to open a file and our ultra panicked idiots will reenabled it. We cant even send all company emails thanks to one single higher up who doesnt like to get emails from IT so we send them to no one instead.
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Mar 25, 2016 20:25
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Google Apps has caught every single one of those Locky 'Document2.zip' emails, to the tune of hundreds in the last few days. 10/10 would subscribe again. I also took the advice floating around in one of these threads and started tweaking my DMARC policies after making drat sure I had my own house in order and the spoofed sender crap is not even making it as far as a spam folder, it's just getting bounced with a 'DMARC says I should tell you to gently caress off' notification.
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Mar 25, 2016 20:26
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pixaal posted:Talk to him yourself, maybe your boss should say something about "Gee you seem to be treating Rhyos unfairly" but ultimately it will mean more coming from you. Don't lash out say "you seem overly critical about a few things we need to work as a team how can we fix this". He might not know he's being weird about it. With him, it seems to be a sort of perfectionism on steroids. I've spoken with him multiple times one-on-one concerning this kind of stuff, and his response has been that he outright doesn't trust me, and that lack of trust stems from things like not having memorized stop codes, or having to actually work through diagnosing an issue instead of having researched every possible symptom or error ahead of time. I don't know if it's New Guy Syndrome or what, but he doesn't seem to hold this same standard for everyone else, even if they show the same "failings." Everything just seems like a "Gotcha!" moment with him. Not sure if there's much of a "fix" for it, per se, as he's convinced himself that I'm some sort of liar and glory hound (a view which is contrary to everyone else on the team) and I'm not entirely sure how to dislodge that kind of thinking.
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Mar 25, 2016 20:28
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Alighieri posted:I just don't allow zip files, if you need a file that needs to be zipped up, dropbox/use any of the 124325125 free file host services for that poo poo. I don't trust my users to not open random zip files. Most other file/non-image types are blocked as well. Then again we have just 15 people in the office. ZIP files are blocked for our internal email (clients on the other hand...), need to senda zip? change the extension to .safe or something, surprise it makes it through and the person on the other end just changes it back!
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Mar 25, 2016 21:00
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Rhyos posted:With him, it seems to be a sort of perfectionism on steroids. I've spoken with him multiple times one-on-one concerning this kind of stuff, and his response has been that he outright doesn't trust me, and that lack of trust stems from things like not having memorized stop codes, or having to actually work through diagnosing an issue instead of having researched every possible symptom or error ahead of time. I don't know if it's New Guy Syndrome or what, but he doesn't seem to hold this same standard for everyone else, even if they show the same "failings." Everything just seems like a "Gotcha!" moment with him. Not sure if there's much of a "fix" for it, per se, as he's convinced himself that I'm some sort of liar and glory hound (a view which is contrary to everyone else on the team) and I'm not entirely sure how to dislodge that kind of thinking. You can ignore him, or if he's really stressing you out (or if his prejudice is going to directly damage your performance reviews or something) you can ask your boss to mediate.
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Mar 25, 2016 22:15
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Che Delilas posted:You can ignore him, or if he's really stressing you out (or if his prejudice is going to directly damage your performance reviews or something) you can ask your boss to mediate. I'll have to keep that card in mind over the next few weeks - my boss hand-picked everyone on the team, so we're all here for a purpose, whether That Guy likes it or not. Glad to know it's not just me!
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Mar 25, 2016 22:55
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Rhyos posted:I'll have to keep that card in mind over the next few weeks - my boss hand-picked everyone on the team, so we're all here for a purpose, whether That Guy likes it or not. Glad to know it's not just me! I'd be proactive about it. Go to your boss, let him know that you've tried to mediate with him directly and he refuses to budge. Get it documented, have your boss intervene now. Hostility in the work environment (especially from shitlords with an 'im better than you' mindset) should never be tolerated.
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Mar 25, 2016 23:24
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Inspector_666 posted:Why can't you just blow away the existing 30 names and do an AD import? What a reasonable question. All 30 users have had weeks worth of work done on their profiles so they fit in the multi-tiered queue system and removing them would undo all that work.
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Mar 25, 2016 23:56
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Paladine_PSoT posted:I used to be a PM for that product. Just throttle it so it connects to less machines. I think the guy working on this found something like that, but if he didn't I'll forward it onto him, thanks.
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Mar 26, 2016 03:03
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There isn't a "My ISP sucks" thread that I know about, so I'm going to complain in here. This is the third time I've contacted Verizon about my bill not being changed to reflect my new service in three months. I'm pretty pissed off right now. quote:Chat Subject:Upgrade/Change Existing Services
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Mar 26, 2016 04:13
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assbutt posted:Christopher(22:39:55): Just to be sure, the best number to reach you is "#" and your email address be "#@#.com", correct? gently caress you, Christopher, gently caress you.
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Mar 26, 2016 05:00
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Paladine_PSoT posted:gently caress you, Christopher, gently caress you. You can't expect them to remember something for 20 whole minutes. That's forever!
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Mar 26, 2016 05:02
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Prism posted:You can't expect them to remember something for 20 whole minutes. That's forever! I like to think that the chat app doesn't use persistent sessions, and only the last 3 lines of the convo are sent to the next agent in the queue.
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Mar 26, 2016 09:54
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Customer service for Verizon Business sucks too. We keep alerting them to a major issue that will affect the site in dramatic ways beyond mere lack of service if left unaddressed, and they keep closing the ticket without doing anything.
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Mar 26, 2016 11:22
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Verizon's online chat support is appallingly bad, and their billing system is even worse. The only chat they have that is decent is certain types of business chat support, since that's handled in my center by people I actually think are competent. Basically the entirety of their sales and billing teams are chucklefucks who I usually have to tell how to do their jobs. My suggestion would be to call, make sure that you get someone who actually works for Verizon and not for a contractor, and then escalate to a supervisor or someone from there. On the sales team side of things, you will actually get a supervisor, since they got rid of the escalation teams in one of the recent reorganizations. They might actually be able to get this taken care of for you. Maybe. If you're lucky.
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Mar 26, 2016 12:38
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How do Dell's printers that are basically rebadged Xerox's have an admin web UI that is infinitely worse than Xerox's efforts? Like do they buy the printers with low level firmware and an API for writing a web UI and then ship development of the UI off to some offshore code shitfarm? I know the answer is still going to be "gently caress printers" but my life would be slightly easier if this thing ran CentreWare vs whatever poo poo Dell have loaded onto it.
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Mar 26, 2016 16:43
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Thanks Ants posted:How do Dell's printers that are basically rebadged Xerox's have an admin web UI that is infinitely worse than Xerox's efforts? Like do they buy the printers with low level firmware and an API for writing a web UI and then ship development of the UI off to some offshore code shitfarm? Dell likes to throw their own firmware onto products. It's been beneficial in the Enterprise sphere but hell if I know about Printers. (I though they were rebadged Lexmarks anyways.)
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Mar 26, 2016 17:59
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gently caress you, sg3_utils.
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Mar 26, 2016 18:00
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Lightning Jim posted:Dell likes to throw their own firmware onto products. It's been beneficial in the Enterprise sphere but hell if I know about Printers. (I though they were rebadged Lexmarks anyways.) Dell has been known to rebadge like 8 different brands of printers over their history. Seems like they just choose whoever will give them the best deal at the time.
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Mar 26, 2016 18:02
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Bob Morales posted:What's wrong with ubuntu LTS? There was a pretty big discussion on this in the yospos sec fuckup thread a while ago. Basically LTS branch kernels aren't going to be supported for any length of time https://wiki.ubuntu.com/Kernel/LTSEnablementStack#Kernel.2FSupport.LTS_Kernel_Support_Schedule The 14.04.4 kernel, despite being on an LTS branch, will only be supported for 6 months. The 16.04.1 kernel won't get feature updates for any longer than the 14.04.5 kernel will. Personally having worked on 12.04 LTS stuff I can say that at least some packages that rely on kernel drivers don't get updated to work on the latest kernel, meaning you either have to go off repo or use a kernel that isn't even getting security updates anymore. Also there was some stuff about Ubuntu grabbing out of date packages from Debian repos for their repos and then relying on individual maintainers to port updated versions over.
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Mar 26, 2016 21:34
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Alighieri posted:I just don't allow zip files, if you need a file that needs to be zipped up, dropbox/use any of the 124325125 free file host services for that poo poo. I don't trust my users to not open random zip files. Most other file/non-image types are blocked as well. Then again we have just 15 people in the office. Exchange 2013 onwards can tell the file types inside a zip file and block accordingly. We set it to do that with .js files about a year ago and touch wood haven't had a single crypto mail reach a user
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Mar 27, 2016 13:15
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Any competent AV scanner should be able to look inside archive files, and block password protected archives.
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Mar 27, 2016 14:28
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Collateral Damage posted:Any competent AV scanner should be able to look inside archive files, and block password protected archives. Which leads to hilarious results when trying to send confidential information. Can't email an encrypted file. Can't install Dropbox/Box/Sharefile. Won't accept enterprise-signed certificate for SFTP. Sooooo....?
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Mar 27, 2016 16:39
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When I worked at a bank, if someone needed to send us encrypted info we would set up a transfer with the service of our choosing and IT oversight. It had to be set up 3 weeks in advance.
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Mar 27, 2016 17:44
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Ynglaur posted:Which leads to hilarious results when trying to send confidential information. Can't email an encrypted file. Can't install Dropbox/Box/Sharefile. Won't accept enterprise-signed certificate for SFTP. Sooooo....? Fax it! 
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