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This seemed like the best place to ask this, if there is a better place, feel free to direct me. I work at a small software company, 9 employees. We have our development environment running on our own hardware, in house. No cloud stuff at all. We are in a position where we may soon be contractually required to provide a customer with network intrusion detection reports. Can anyone recommend some products/services for intrusion detection that would be appropriate for a setup this small? Or even just a location to start learning more about this type of thing? This is new territory for everyone here. Thanks.
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Mar 28, 2016 14:34
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emocrat posted:This seemed like the best place to ask this, if there is a better place, feel free to direct me. For company your size you may have intrusion detection built into your firewall. for example sonicwall IPS which is what I'm familiar with, but I know fortigate has something equivalent, and I think cisco ASAs have some thing... Anyway, if you need to provide proof that your system is detecting/preventing intrusions, my guess is you will be either exporting logs from your firewall on a regular basis, or using a syslog.
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Mar 29, 2016 02:16
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Besides my regular 9-5 I do IT for a very small real estate shop. 3 desktops. one of which is their server. The server runs windows XP. it is used as their reception computer. it contains their property management software and its SQL database. I have been pushing them to pay for a backup solution for approx. 2 years. Today, They got Cryptowalled. As far as I can tell they are totally hosed. I am going to tell them they are totally hosed, I tried to avoid this, and that they should just pay and pray that the files are unlocked. Then, Im dumping them as a client because they never pay on time and always try to skimp and scrape on every loving thing because 'we dont need this so much technology' 
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Mar 29, 2016 05:26
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Laserface posted:Besides my regular 9-5 I do IT for a very small real estate shop. I think I saw someone say something about one of the Cryptowall variants storing the decryption key locally. Might have been in the "poo poo that pisses you off" thread. Otherwise, I hear those guys are pretty good about unlocking once you've paid.
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Mar 29, 2016 06:38
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Well I explained the situation to him and he said he wants to pay cash, in person. I told him that its not possible to do so, and now he is accusing me of staging this whole thing to get money out of him. Im going to politely tell him to find someone else to fix it, I think.
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Mar 29, 2016 06:52
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Laserface posted:Well I explained the situation to him and he said he wants to pay cash, in person. I told him that its not possible to do so, and now he is accusing me of staging this whole thing to get money out of him. Yeah, definitely sever.
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Mar 29, 2016 07:15
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Laserface posted:Im going to politely tell him to find someone else to fix it, I think. 
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Mar 29, 2016 08:30
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Logging in remotely it looks like only a handful of stuff on root C: got encrypted. all the poo poo he cares about is fine. Im going to charge him $400 to fix it all. stupid rear end in a top hat plays loving poker stars on this thing, porn, the works.
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Mar 29, 2016 09:22
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Laserface posted:Logging in remotely it looks like only a handful of stuff on root C: got encrypted. all the poo poo he cares about is fine. lol
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Mar 29, 2016 09:42
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I CANNOT EJACULATE WITHOUT SEEING NATIVE AMERICANS BRUTALISED!
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Yes, you should definitely keep touching the poop.
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Mar 29, 2016 13:10
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Save the important data, then flatten and reinstall the computer and tell him not to be a dumbass again.
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Mar 29, 2016 13:17
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Laserface posted:Logging in remotely it looks like only a handful of stuff on root C: got encrypted. all the poo poo he cares about is fine. Don't fix it you idiot. Backup the poo poo he cares about to CYA then introduce him to some other sucker to fix. Not worth the $400.
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Mar 29, 2016 14:38
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Laserface posted:Well I explained the situation to him and he said he wants to pay cash, in person. Haha, why yes lets just jet off for to China or wherever to hand over a sack of cash with a big dollar sign printed on it to some goons.
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Mar 31, 2016 17:22
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Give the guy a bunch of chocolate coins, tell him those are Bitcoins and send him on his merry way.
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Mar 31, 2016 17:51
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tell him he needs 8 of them for a bite.
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Mar 31, 2016 18:05
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Laserface posted:Logging in remotely it looks like only a handful of stuff on root C: got encrypted. all the poo poo he cares about is fine. It really astounds me people like this can even run a "successful" business. It just goes to show you can get bottom of the barrel idiots running businesses that somehow can still generate revenue. Tempting to just bill the gently caress out of that guy for hours and hours of labor and then peace out.
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Apr 1, 2016 17:46
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Office 365 - any recommendations for a reseller, or should I just go straight to Microsoft?
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Apr 12, 2016 14:57
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Fourteen posted:Office 365 - any recommendations for a reseller, or should I just go straight to Microsoft? Ingram Micro has slight discounts and their provisioning is a lot faster.
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Apr 12, 2016 15:45
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Jeoh posted:Ingram Micro has slight discounts and their provisioning is a lot faster. I used ingram micro (and resell from them to clients) and I'm here to tell you it's totally not worth it imho. They're supposed to provide tier 1 support but their support is trash and you end up just calling MS directly. Also it's just a nother extra step/extra portal to use for not much value. If you're just buying for your own company go direct to MS. I think if you are looking for some cost savings you can do OSA through VLSC.
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Apr 12, 2016 17:10
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Fourteen posted:Office 365 - any recommendations for a reseller, or should I just go straight to Microsoft? I went though one of the local Microsoft Certified Partners. They get a little kick back from signing us up and every time we renew. While I still pay the standard MS pricing.
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Apr 12, 2016 17:21
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Not sure if this is the best thread for this, but does anyone have any recommendations for laptop monitoring software ? We are a smallish company and in the past have given out laptops to people who ask nicely, but this week the MD was annoyed twice - once by borrowing someones laptop and finding it basically uncharged and unused, even though this user was 'really busy and needed one' and secondly another person not liking the make of the laptop they were given. So, MD wants me to install monitoring software for all new laptops so he can see (via me doing the logging) if the 'busy' people are actually busy. I'd need to log: vpn access, how long etc web sites access - OWA etc login sessions, time etc. not bothered about keyloggers, just need to track whether a laptop is a: getting used and b: getting used for work stuff. Needs to run without the user being aware, which is a bit mean, but what the MD wants. some googling brings up this page: http://employee-monitoring-software-review.toptenreviews.com/ but I'm new to this and any or all of those could be malware for all I know.
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Apr 12, 2016 17:26
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Spectorsoft is pretty much the go-to for this type of stuff. It was renamed Veriato and is in your link - http://www.veriato.com/ Just make sure you run it past legal before you implement.
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Apr 12, 2016 17:29
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Internet Explorer posted:Spectorsoft is pretty much the go-to for this type of stuff. It was renamed Veriato and is in your link - http://www.veriato.com/ Seconding this, my old place had us use Spectorsoft to get info on employee computer use before letting them go.
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Apr 12, 2016 17:43
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cheers guys 
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Apr 12, 2016 22:22
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Spectorsoft occasionally breaks due to windows updates FYI. The last time it did it to me it broke copy and paste functionality entirely.
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Apr 13, 2016 02:03
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Laserface posted:Spectorsoft occasionally breaks due to windows updates FYI. The last time it did it to me it broke copy and paste functionality entirely. That explains a weird issue one of my former customers had. We ended up just  ing the machine since we had images handy for those. Oh well, it's their incompetent new in-house IT's problem now.
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Apr 13, 2016 02:15
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Its probably got a lot to do with the fact that everything spectorsoft does, Malware also is known to do, so yeah its not surprising really. Combined with a SCCM install from a lazy ex employee meant the windows update responsible for it kept reinstalling on its own. it was easier to remove spectorsoft til a fix was released. I dragged my feet like a mofo on upgrading our installation at that workplace purely as a silent protest against keylogging staff members banking credentials and email passwords. No one was ever fired for breaching internet use anyway - it was only ever used as a backup strategy to get rid of someone they didnt like. I left before it got reinstalled.
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Apr 13, 2016 07:10
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NevergirlsOFFICIAL posted:I used ingram micro (and resell from them to clients) and I'm here to tell you it's totally not worth it imho. They're supposed to provide tier 1 support but their support is trash and you end up just calling MS directly. Also it's just a nother extra step/extra portal to use for not much value. If you're just buying for your own company go direct to MS. I think if you are looking for some cost savings you can do OSA through VLSC. Oh yeah, their support is poo poo. But we're pretty happy with their portal, considering how long it took before to provision new licenses and stuff (minutes instead of days).
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Apr 13, 2016 08:18
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I just completed my office move. I was introduced to Centurylink business for this migration and they are the loving worst. Took months just to get a speed increase and an alotment of IPs. The problems were compounded since the office building had fiber and was from the Qwest buyout. No account managers wanted to take ownership of anything. I was sad to turn off the device with the longest uptime. The 512MB Sansa MP3 player that we had plugged into the PBX for the on hold music. Little guy was on straight for six years. I plugged it into the new phone system and hope to get another five years out of it. 
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May 4, 2016 08:00
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ghostinmyshell posted:I was sad to turn off the device with the longest uptime. The 512MB Sansa MP3 player that we had plugged into the PBX for the on hold music. Little guy was on straight for six years. quote:I plugged it into the new phone system and hope to get another five years out of it. I'm going to be irrationally angry if someone's still selling phone systems that require external devices to play a freaking MP3.
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May 4, 2016 20:10
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Look man we stocked up on IP Office back in 2003 and we're not just going to write that off.
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May 4, 2016 20:15
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We're looking at getting extra backup connections for our facilities on the east coast - anyone have suggestions? AT&T has had the best pricing so far but it's AT&T and that's obviously a huge problem. Most of our facilities are with TWC at the moment so we want to steer clear of them so that they won't be a single point of failure for us.
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May 5, 2016 00:06
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Make sure whatever route you go they are coming in over distinct copper/cable/fiber. Something in the same physical run to the building isn't super helpful against the ever-vigilant backhoe.
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May 5, 2016 00:38
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Yeah, that's our main concern. I briefly looked at 4G internet but I reckon that these will get such rare use (and we'd have trouble getting reception in some of our network closets) that we'd honestly be fine with a DSL/cable line in most facilities so long as it fulfills the requirements of not coming in via the same route as our existing connection. With most of our stuff being with TWC it seems like DSL through AT&T would be our best bet but I'm hoping to draw on some of SHSC's pooled knowledge here if there are any better options.
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May 5, 2016 02:29
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Oh boy, on Monday the big boss brought in his girlfriend's laptop and got me to fix it. No operating system found and there were Win 10 boot recovery tools so I'm guessing something got bungled along the way. Loaded a Linux live disc to make a backup of documents, pictures etc then used built in recovery tools to pave over everything with a Win 8 factory install. I also was kind and removed some bloatware and installed Libre Office. This morning a message comes in; "This Libre Office is pretty spiffy and I like it, why are we paying for MS Office when we can get this for free?" "Because... reasons?" 
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May 5, 2016 10:04
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Super Slash posted:.......... Depending on how your staff use Office, it can work. Installs via a MSI so it can be deployed easily, and supports changing all settings via GPO. You can get the ADMX template here: (https://github.com/somedowntime/libreofficegrouppolicy) We have 107 installs of LibreOffice. Standard setup is to deploy it with PDQDeploy. A GPO sets it to save in the MS Office XML formats by default. The majority of our document sharing is internal, but for the few that do go outside, compatibility hasn't been an issue.
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May 5, 2016 13:39
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You pay for office for interoperability with clients/suppliers/government, or whatever applies to your business. People who don't interact with the outside can probably get away with something else. But then, you probably want to manage just one thing, so pick one depending on where your critical mass is.
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May 5, 2016 14:48
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Sheep posted:We're looking at getting extra backup connections for our facilities on the east coast - anyone have suggestions? AT&T has had the best pricing so far but it's AT&T and that's obviously a huge problem. Most of our facilities are with TWC at the moment so we want to steer clear of them so that they won't be a single point of failure for us. cogent level3 (which just bought "tw telecom" but I think that's not the same as time warner cable)
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May 5, 2016 15:37
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So is HR going to now add "competency with libre office" to their list of hiring requirements? I mean if you think your end users don't know how to use Word now wait until they have to use Writer or whatever it's called and the mail merge wizard doesn't look exactly the same
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May 5, 2016 15:39
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5 Years Experience with Microsoft LibreOffice 2012
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May 5, 2016 15:40
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