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Proud Christian Mom
Dec 20, 2006
READING COMPREHENSION IS HARD

BOOTY-ADE posted:

Things NOT pissing me off, actually rather funny this morning...

So in another thread I mentioned a former medical client that left because of a whiny, bitchy, uptight manager who didn't want to cooperate with any of our engineers or listen to our advice. She ended up going with another local MSP because she "wasn't satisfied with our service" even though all of us went out of our way to make sure they had as much attention and help as possible. Anyhow, this was a few months back, we parted ways amicably, provided the new MSP all the info we had and wiped our hands clean of the whole situation.

Came in this morning to find out that this client is now looking at another MSP because they don't like the people they left us for :lol: we found out because a couple former employees at my company went to another MSP and they recognized the company from when they worked here. Apparently the bitch manager is so tough to work with that she's having to shop around, literally because nothing is ever good enough for her. She is and was the ONLY person constantly complaining, everyone else loved our response times and were super friendly/cooperative. Methinks this idiot manager needs to find a new place of employment before their whole office mutinies against her because they can't do their jobs. I love when things like this happen and end up proving us right about the problem not being our company/engineers, but the uncooperative, penny-pinching cheap rear end moron manager that didn't want to run their office properly. :allears:

I have two of these. They've made the lap around local MSPs twice after leaving us and each time they call back I just laugh and laugh and laugh. Sorry folks, your office manager is horrible(and is also the physician's wife!) and I'd live under an overpass before I took you back!

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Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Arsten posted:

Honestly, I don't care about the number of screws, I care about the variety of screws. I detest HP because every time I take apart their laptops, I have to have 12 piles of screws. LIke, really? In your cad program you couldn't have shifted the hard drive five hair-widths to the right so that you could use the same screw you hold another component in with?

I like to think the HP service/repair division is part of a union and they have a contract with HP that stipulates their machines must use weird tools and take a certain amount of labor hours to disassemble.

Sirotan
Oct 17, 2006

Sirotan is a seal.


Arsten posted:

Oh, goody. Meijer "spring water" which is sourced "deep within Michigan's countryside."

It's probably how Flint is financing its' cleanup. :ssh:

poo poo, you made me paranoid enough to go look where it's sourced, and the label doesn't say. :mad:

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




Bob Morales posted:

I like to think the HP service/repair division is part of a union and they have a contract with HP that stipulates their machines must use weird tools and take a certain amount of labor hours to disassemble.

Internal maybe. The 820/840 family which I mostly work on is just T8 and P2 screwdrivers. There is definitely unnecessary overhead in any repair that involves removing the service cover, that SOB takes 23 screws plus you have to remove the keyboard (2 more captive screws).

xsf421
Feb 17, 2011

Sirotan posted:

poo poo, you made me paranoid enough to go look where it's sourced, and the label doesn't say. :mad:

Probably Detroit city water. That's what Aquafina is in Michigan

mewse
May 2, 2006

We just had a hardware upgrade for the IT dept and I requested an elitebook 840 G3 because of how sleek it is, but it is disappointing the bottom cover doesn't just pop off like a probook 650

beepsandboops
Jan 28, 2014
This is how my boss, the IT manager of an international, multi-million dollar company does his expenses (I don't know what the white stuff is):



He also generally walks around with his shoes untied, which never inspires much confidence in me

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Collateral Damage posted:

My support guy keeps telling people to only dock/undock their laptop when it's turned completely off (not in sleep mode), because that's the only way to prevent Windows 7 from throwing a shitfit and bluescreen or cause half of the onboard devices to stop working until you reboot.

HP EliteBook 820

I've seen so many techs recommend the same but it's honestly no different than removing a USB Device. It ought to work.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin
poo poo *REALLY* pissing me off:



$30,000 dollars for enterprise class AVB switches that weren't working, so we replaced them temporarily with 300 dollar netgear switches that work perfectly.

gently caress.
gently caress.
gently caress.

Sirotan
Oct 17, 2006

Sirotan is a seal.


xsf421 posted:

Probably Detroit city water. That's what Aquafina is in Michigan

It says its distributed in Grand Rapids so likely it is Grand Rapids city water. At the very least, now I know what it would be like to make a homebrew with it.

SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader


DigitalMocking posted:

poo poo *REALLY* pissing me off:



$30,000 dollars for enterprise class AVB switches that weren't working, so we replaced them temporarily with 300 dollar netgear switches that work perfectly.

gently caress.
gently caress.
gently caress.

Is your...

Is your internal network supporting AVB end to end? Or rather that was the design idea?

Because that's loving awesome. I mean, you know, assuming it worked. I'm getting the sense that audio companies catering to corporate clients aren't as hosed up and poor as audio companies in the actual audio industry - having to justify a $200 purchase for a company that makes at-minimum-$100k products is loving soul-destroying.

But yeah I'm very impressed at the forward thinking of putting AVB in the core network. Doing a gig this Saturday (side job) in a $100+ million concert hall built three years ago where the Dante network doesn't extend everywhere, like, oh, I don't know, the VIDEO BOOTH, because they didn't imagine that you'd want to route Dante audio there. I mean, there's Cat6 tielines and you can patch poo poo around to get it there, but actually it's likely at that point you're past 100 meters from the switch.

Oh and the second center section of seats, where the main mix position is supposed to be (seats lift out) doesn't have SDI tielines. What the gently caress guys. RUN EVERYTHING EVERYWHERE. Maybe not every show is going to have a goddamn separate mixer, and maybe a center position 30 feet back from stage would be a great loving place for a camera? NAAAAAAH.

The funniest part is that the back of the first section of seats, where the concert hall policy is that cameras aren't allowed because it's disruptive to the audience, DOES have SDI tielines. Apparently the designers never talked to the people planning to use the hall (big loving shock).

Arsten
Feb 18, 2003

Sirotan posted:

It says its distributed in Grand Rapids so likely it is Grand Rapids city water. At the very least, now I know what it would be like to make a homebrew with it.

The last time I had Meijer water (Christmas 2014), that's what it said. It was so hilarious (e.g. "Where, exactly, is deep inside michigan?" :v: ) that I remember it. Another no-name brand of water I picked up recently said it was Dallas Municipal water.

Super Slash
Feb 20, 2006

You rang ?

Bob Morales posted:

I tell people the same thing because it's a loving rolling the dice if it will work or not

loving port replicators... it really is a crap shoot about what happens when you anything with them;

- Booting up usually doesn't display anything until you get to Windows, so it's a game of flapping the laptop screen up and down.
- Plugging in you never know if your screens will appear in the right order, and of course nobody remembers how to configure them no matter how many times I tell them.
- Unplugging carries the risk of the laptop screen just staying off, and not coming back unless you power cycle it.
- Instead of a messy mess of cables on your desk, you get an ugly box with big chunk of cables pouring out of it with the box barely standing up.

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum
I hate contracting!!!!!!!!!



This is the second email I've received from this guy, I've never met him, the first email was shortly after I was hired here to tell me that my recruiter's boss (whom I had met) had gotten a job somewhere else. I hate this faux sincerity bullshit. Take me out to lunch or give me more money, otherwise gently caress the hell off

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




mewse posted:

We just had a hardware upgrade for the IT dept and I requested an elitebook 840 G3 because of how sleek it is, but it is disappointing the bottom cover doesn't just pop off like a probook 650

Yeah. I'm really looking forward to the extra 11 screws to work on the G3s.

18 Character Limit
Apr 6, 2007

Screw you, Abed;
I can fix this!
Nap Ghost

Arsten posted:

"Where, exactly, is deep inside michigan?" :v:

The Detroit salt mines.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin

Potato Alley posted:

Is your...

Is your internal network supporting AVB end to end? Or rather that was the design idea?

Because that's loving awesome. I mean, you know, assuming it worked. I'm getting the sense that audio companies catering to corporate clients aren't as hosed up and poor as audio companies in the actual audio industry - having to justify a $200 purchase for a company that makes at-minimum-$100k products is loving soul-destroying.

But yeah I'm very impressed at the forward thinking of putting AVB in the core network. Doing a gig this Saturday (side job) in a $100+ million concert hall built three years ago where the Dante network doesn't extend everywhere, like, oh, I don't know, the VIDEO BOOTH, because they didn't imagine that you'd want to route Dante audio there. I mean, there's Cat6 tielines and you can patch poo poo around to get it there, but actually it's likely at that point you're past 100 meters from the switch.

Oh and the second center section of seats, where the main mix position is supposed to be (seats lift out) doesn't have SDI tielines. What the gently caress guys. RUN EVERYTHING EVERYWHERE. Maybe not every show is going to have a goddamn separate mixer, and maybe a center position 30 feet back from stage would be a great loving place for a camera? NAAAAAAH.

The funniest part is that the back of the first section of seats, where the concert hall policy is that cameras aren't allowed because it's disruptive to the audience, DOES have SDI tielines. Apparently the designers never talked to the people planning to use the hall (big loving shock).

That was the design idea, now granted, we manufacture AVB products, so I had no problem making the pitch to put AVB in our new facility. We've got a pair of 670G2s that were supposed to be the AVB backbone between the data room and switch closet, but they were going to be shared use, some ports for normal crap, some ports for AVB. It looks like EAPS and AVB don't play together well at all. Somehow having EAPS turned on was loving up MVRP and dropping AVB ports in and out of various sys_vlans instead of leaving them the gently caress alone.

And how do you not put Dante everywhere if you have Dante in the first place? :psyduck:

SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader


DigitalMocking posted:

And how do you not put Dante everywhere if you have Dante in the first place? :psyduck:

I DON'T KNOW. I mean there are a whole bunch of questions with a lot of the setup, like why is the video booth on the other side and two floors up from the audio recording studio (I mean yeah, it's a concert hall, not a production studio, but clearly they figured there would be need for both services so why not put them all in the same place so you can save on cabling complexity etc), and why are all the built-in cameras off center. (Having an establishing shot at the back dead center would seem to be loving intuitive, but nope, everything's at a 45 degree angle). I mean, I know why, it's because the back wall design is very clean and the seating is on all four sides of the stage (so people would be looking at the back wall) and it would look ugly to have the cameras there, so they moved them to be not as noticeable. Which as always with form over function is the loving wrong decision.

But yeah, the POINT of Dante is to be your backbone audio network in the same way Ethernet is backbone data. And you can upgrade it to AVB. So why would you still run a bunch of loving analog lines everywhere yet not run Dante everywhere. Hell they ran FIBER everywhere, and a bunch of Cat6 drylines as well. Which is loving great, but it didn't occur to them to add a couple Cat6s directly run to the Dante switches (and the issue is the Cat6 drylines to the video booth don't come out where the Dante switches are, so you have to patch from THAT location using other Cat6 drylines back to the Dante switches, thus the > 100m length).

Oh and it's never been clear whether this is a bug or a feature, but since the design of the place is (correctly, for acoustics) room within a room construction, with everything being made out of concrete and half below-ground, as soon as you walk in it's a complete cellphone dead zone. Really kind of a great feature for a concert hall, but annoying as gently caress since you basically become unreachable whenever you go in, and if you're a contractor you don't get wireless access.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

beepsandboops posted:

This is how my boss, the IT manager of an international, multi-million dollar company does his expenses (I don't know what the white stuff is):



He also generally walks around with his shoes untied, which never inspires much confidence in me

Does that really say "recits"?

Oh my...

MrMoo
Sep 14, 2000

That looks like PB and butter.

xzzy
Mar 5, 2009

To me it looks like glaze from a cinnamon roll.

Thanks Ants
May 21, 2004

#essereFerrari


Azure VPN Gateway generated device scripts and their own documentation on IKE proposals are different. A quick search suggests both are incorrect :thumbsup:

BOOTY-ADE
Aug 30, 2006

BIG KOOL TELLIN' Y'ALL TO KEEP IT TIGHT

xzzy posted:

To me it looks like glaze from a cinnamon roll.

Maybe they're his escort service receipts recits

Collateral Damage
Jun 13, 2009

Tab8715 posted:

I've seen so many techs recommend the same but it's honestly no different than removing a USB Device. It ought to work.
There's a lot in IT that "ought" to work but don't.

My vague guess is that Windows gets confused when multiple devices are added/removed at the same time due to some codependency bug or race condition, probably exacerbated by garbage drivers.

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


I haven't had an issue docking or undocking since Win7 became a thing.

In the past 8 years in my environment, the only "docking" issues that really popped up have actually been monitors dying.

Thanks Ants
May 21, 2004

#essereFerrari


I think I've jumped onto a FortiOS 5.4 device too early, the thing seems to be filled with bugs and Fortinet haven't finished writing the documentation yet. I can find no logical reason why two static routes with the same distance and different priorities would start randomly sending traffic over the lower priority (higher number) link, but here we are.

RadicalR
Jan 20, 2008

"Businessmen are the symbol of a free society
---
the symbol of America."
Roll back! ROLL BACK!

ptier
Jul 2, 2007

Back off man, I'm a scientist.
Pillbug

Thanks Ants posted:

I think I've jumped onto a FortiOS 5.4 device too early, the thing seems to be filled with bugs and Fortinet haven't finished writing the documentation yet. I can find no logical reason why two static routes with the same distance and different priorities would start randomly sending traffic over the lower priority (higher number) link, but here we are.

Still better than Sonicwall and their NSA 2600s. When we got one in sept of 2015 there was a bug that when under load it would start dropping packets, even when all packet inspection was disabled. It was a loving nightmare. We had to take the unit back because Sonicwall was like "lol remake it from scratch again". They put out a Dev patch in March of 2016. It would have been dropping calls the whole loving time and their support would have given no fucks. gently caress that poo poo.

Damnit, I don't even work there anymore and I made myself mad again.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin

Thanks Ants posted:

I think I've jumped onto a FortiOS 5.4 device too early, the thing seems to be filled with bugs and Fortinet haven't finished writing the documentation yet. I can find no logical reason why two static routes with the same distance and different priorities would start randomly sending traffic over the lower priority (higher number) link, but here we are.

high five my retarded 5.4 brother!

I rolled it out to a small office just to test. Yeah.... fffuuuck that. They have a super fun bug with the SSL client where split tunneling doesn't work randomly!

Thanks Ants
May 21, 2004

#essereFerrari


ptier posted:

Still better than Sonicwall and their NSA 2600s. When we got one in sept of 2015 there was a bug that when under load it would start dropping packets, even when all packet inspection was disabled. It was a loving nightmare. We had to take the unit back because Sonicwall was like "lol remake it from scratch again". They put out a Dev patch in March of 2016. It would have been dropping calls the whole loving time and their support would have given no fucks. gently caress that poo poo.

Damnit, I don't even work there anymore and I made myself mad again.

I got a refund out of our distributor for a 2600 we supplied that didn't support VLAN tags properly. And yeah, at least Fortinet's first troubleshooting step isn't "wipe it and start again". gently caress Sonicwall.

And if I could roll this box back I would, but it's a 50E. I'm going to push Fortinet for some complimentary months on the support and license bundle due to the issues it's causing.

Thanks Ants fucked around with this message at 09:10 on May 23, 2016

Spazz
Nov 17, 2005

I've discovered hell, and it's in the form of Documentum 6.6. Anybody have experience with evacuating one of these systems?

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?

Spazz posted:

I've discovered hell, and it's in the form of Documentum 6.6. Anybody have experience with evacuating one of these systems?

Documentum: making SharePoint look great by comparison for many long years.

Urit
Oct 22, 2010

Ynglaur posted:

Documentum: making SharePoint look great by comparison for many long years.

There's a Documentum -> SharePoint connector. I'll just throw that thought out there.

Thanks Ants
May 21, 2004

#essereFerrari


The document management form of pooping back and forth.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin
poo poo pissing me off:

Yesterday the server admin decided to make a change to Lync, it was a change we needed, we needed an Enterprise Edge pool as our single server was being overwhelmed, so that wasn't so bad. What was bad is that he loving broke everything, didn't tell ANYONE he was doing this work and then didn't test it and took off for the day. Lync still worked for IM but all voice traffic was hosed as the mediation server wouldn't start. No one but the server team knew anything was broken, because they're the only ones who get SCOM alerts.

If I hadn't decided to drive to the new building and do some testing at 8 last night in the conference rooms we'd have walked into a TOTAL shitshow this morning.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
HR assistant sends me a term notice. "GEORGE LAST DAY"

We have three Georges. THREE. I shouldn't have to ask which goddamn George it is. I did, but I considered just picking one at random and turning all their poo poo off on that day.

RFC2324
Jun 7, 2012

http 418

Dick Trauma posted:

HR assistant sends me a term notice. "GEORGE LAST DAY"

We have three Georges. THREE. I shouldn't have to ask which goddamn George it is. I did, but I considered just picking one at random and turning all their poo poo off on that day.

No, when this happens you must assume that this is the last day there will be a George, and turn them all off.

Especially if one is a C level.

Super-NintendoUser
Jan 16, 2004

COWABUNGERDER COMPADRES
Soiled Meat

Dick Trauma posted:

HR assistant sends me a term notice. "GEORGE LAST DAY"

We have three Georges. THREE. I shouldn't have to ask which goddamn George it is. I did, but I considered just picking one at random and turning all their poo poo off on that day.

At my AWFUL JOB the manager/owner would be furious if I asked a client to confirm their address before I left to go there. He said that 'if you ask them to confirm their address it implies you don't know where they are, and it makes them think we are idiots."

Yeah, you know what makes us look like idiots? Driving two hours to the wrong address. A couple times the clients would have packages shipped to one address, but have their office somewhere else, so I'd drive to their shipping address and find that I was at the home of the IT Director of the client, and he had something shipped to his house for some reason, but had taken it to work with him.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


Pissing me off, registered new domain names 1 at a time as CEO calls from a sales meeting. Just how many are you going to buy today? Spent almost $500 on domain names, when we let $500 worth of domain names we never used expire or going to expire later this year. What the hell is the plan of all of these? Do all companies own 50+ domain names?

to be honest I don't care what they spent money on, domain names are paid by marketing / sales not IT. I do care that I'm getting them 1 at a time every 5-10 minutes instead of a list at the end of the meeting like it's going to be purchased from under us. (I'd give you some of them they are pretty terrible, but then you would know where I work since we don't pay to make it private).

pixaal fucked around with this message at 18:50 on May 23, 2016

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Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

pixaal posted:

Pissing me off, registered new domain names 1 at a time as CEO calls from a sales meeting. Just how many are you going to buy today? Spent almost $500 on domain names, when we let $500 worth of domain names we never used expire or going to expire later this year. What the hell is the plan of all of these? Do all companies own 50+ domain names?

Yup.

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