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It's SOP to buy as many permutations of a new domain as the team can come up with. Logic is to prevent spoofing or satire sites. This is in addition to the "cool" domains that they scoop up just in case marketing decides they want to use it.
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May 23, 2016 18:51
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We only about 80. We're not a big company. About 8 of those domain names actually have a DNS record. Most of them are just old products or buzzwords and stuff like that. We've let about 50 expire in the last 2 years. We have 1/5th of them with Network Solutions and the rest are with GoDaddy. But you know what accounting complains about? Renewing the domains we actually use, and things like SSL certificates. OMG WE HAVE TO PAY FOR THIS? UGHHH
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May 23, 2016 18:54
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pixaal posted:Pissing me off, registered new domain names 1 at a time as CEO calls from a sales meeting. Just how many are you going to buy today? Spent almost $500 on domain names, when we let $500 worth of domain names we never used expire or going to expire later this year. What the hell is the plan of all of these? Do all companies own 50+ domain names? I think we dropped a couple thousand dollars on registering domains that no one uses and I figure most people don't know exists. We have acquired a lot of companies over the years, and for reasons we keep all their old registrations. One of the entries hasn't been valid for years, but hell, lets keep shoveling money to Network Solutions.
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May 23, 2016 18:55
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Spent half an hour reinstalling something, Didn't work. Installed something else. That doesn't work either. So I just wasted a user's time for nothing. Sometimes I feel like I don't actually finish anything because nothing ever cooperates.
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May 23, 2016 18:59
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poo poo pissing me off: anyone run into a Windows CA refusing to read/process a CSR generated by openssl? Something changed somewhere along the line between when these certs were originally issued and now, when I have to renew them 3 years later, and it looks like the CA just thinks our CSRs are garbage. These aren't too complicated: sha256-signed requests for an internal fqdn and several subjectAltNames for them. ('wiki.company.local', 'wiki') The only things that changed that I can think of is moving from sha1 to sha256, and migrating from one machine with the CA service to another. But we've gotten requests off of the new machine before, when created through the wizard or whatever. I don't do Windows, and the Windows admin doesn't really do much Linux, so we're at a bit of an impasse.
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May 23, 2016 19:01
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Ynglaur posted:Documentum: making SharePoint look great by comparison for many long years. Yup. I have to find a way to put 5TB of Documentum data into SharePoint Online too. I'm all open to suggestions... poo poo pissing me off: Documentum's schema. You use the same values in 5 different places, but mean different things?!!? Oh well, a few hours later and I now have a monstrous query to give me everything I need for speccing this migration.
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May 23, 2016 19:04
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Spazz posted:Yup. I have to find a way to put 5TB of Documentum data into SharePoint Online too. I'm all open to suggestions... Dare I ask what is in 5TB of documentation, and what it's documenting?
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May 23, 2016 19:40
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No phrase makes me cringe as much as "Is there a limit on how big of a file I can email?" or "Is ____ too big to email?"
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May 23, 2016 19:41
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I would assume it's 50 megs of real documentation, and 4.99 TB of videos and poo poo.
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May 23, 2016 19:42
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Jerk McJerkface posted:At my AWFUL JOB the manager/owner would be furious if I asked a client to confirm their address before I left to go there. He said that 'if you ask them to confirm their address it implies you don't know where they are, and it makes them think we are idiots." Ha! My team has 70% travel. We now have a defacto policy to strictly ignore any customer address from CRM and account manager. We are only to book travel if we get the customers address though email from the contact we're meeting in person.
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May 23, 2016 19:52
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Bob Morales posted:Dare I ask what is in 5TB of documentation, and what it's documenting? We're a 10k+ organization in a compliance focused industry. Documentum (WebTop) has been our main document repository for many years. I'm talking about roughly 5 million documents and probably a few different versions per document, all of which need to be pushed up to SharePoint Online. Oh, plus unique ACLs for certain folders...
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May 23, 2016 19:58
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Ugh... gently caress printers and the users who use them. Had a branch location with a printer that wasn't working. Instead of calling to let us know they took it upon themselves to start swapping printers around. They also went and grabbed a old printer out of the back of the store (that they where told to throw away long ago) and tried hooking it up. When they finally did call me, they didn't tell me any of this other than the printer wasn't working. So I spent 30 minutes trying to trouble shoot remotely, not quite understanding why DNS names and IPs where not matching up with what was supposed to be there. FYI... Brother 53xx/53xx/and 61xx series printers have a GO button on top. If this button is held down for more than 10 seconds, the printer switches to WiFi only mode and disables the on-board Ethernet. This behavior cannot be disabled, and the switch will occur even if you have disabled the WiFi in the printer's web interface. If someone sets a stack of paper on top the printer, it is usually enough to activate the button. You can see where I am going with this; that is what the problem was!
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May 23, 2016 20:05
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That seems like a really good feature to have on a button that gets pressed a billion times during standard operations.
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May 23, 2016 20:07
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stevewm posted:FYI... Brother 53xx/53xx/and 61xx series printers have a GO button on top. If this button is held down for more than 10 seconds, the printer switches to WiFi only mode and disables the on-board Ethernet. This behavior cannot be disabled, and the switch will occur even if you have disabled the WiFi in the printer's web interface. If someone sets a stack of paper on top the printer, it is usually enough to activate the button. You can see where I am going with this; that is what the problem was! Old job we had like a hundred of these like HP laser printers, the personal ones with wifi that you can't turn off. Imagine what that does to your office wifi. Why the gently caress did most people have their own printer? 
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May 23, 2016 20:11
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Bob Morales posted:Old job we had like a hundred of these like HP laser printers, the personal ones with wifi that you can't turn off. Imagine what that does to your office wifi. My last job had two wifi networks with the same SSID that weren't actually on the same LAN, and they had different printers on both. Depending on which WiFi you happened to join you'd get a different printer and not be able to access the other. It was pandemonium.
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May 23, 2016 20:19
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Jerk McJerkface posted:My last job had two wifi networks with the same SSID that weren't actually on the same LAN, and they had different printers on both. Depending on which WiFi you happened to join you'd get a different printer and not be able to access the other. It was pandemonium. That seems like something that could be fixed with a modicum of effort. 
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May 23, 2016 20:21
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stevewm posted:FYI... Brother 53xx/53xx/and 61xx series printers have a GO button on top. If this button is held down for more than 10 seconds, the printer switches to WiFi only mode and disables the on-board Ethernet. This behavior cannot be disabled, and the switch will occur even if you have disabled the WiFi in the printer's web interface. If someone sets a stack of paper on top the printer, it is usually enough to activate the button. You can see where I am going with this; that is what the problem was! That said printers don't move while operating, therefore having WiFi in a printer in the first place means you've gone wrong.
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May 23, 2016 20:21
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Printers that bitch at you for not shutting them down cleanly can gently caress off too. They're appliances, not mainframes. If I need to work on one I'm yanking the power cord without a second thought.
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May 23, 2016 20:23
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Ahhh gently caress, what kind of non-helpdesk position can I get without any certs and random bits of knowledge. I can hack my way around Powershell, AIX, iSeries, Active Directory, job schedulers, linux machines.. etc. Awhile ago, job made me change my hours and start covering helpdesk for part of my shift which really makes my anxiety go sky-high but I was hanging in there. A couple weeks ago I was told I am now going to be supporting a new app, but I would do the user issues/tickets and *other dude* would do the backend changes. Now I get told I'm actually the main person and *other dude* is my backup... and throughout the whole thing I haven't had access to Also I'm being paid low enough that I'll be affected by the new OT thing  /rant
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May 23, 2016 20:28
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Japanese Dating Sim posted:That seems like something that could be fixed with a modicum of effort. I tried many many times, but it was always a problem. The issue was that the company had several hundred devices on WiFi, and they only had two APs: a Linksys Cisco home WAP and the Verizion FIOS Actiontech Router with built in WiFi. If I made two wifi networks with different SSIDs, then you'd have to pick one, and if everyone picked the same you'd crash that one. Having them be the same SSID sort of made the clients hop back and forth as one would over saturate and people would just drift back and forth. It was really strange. Also the rest of the network hardware precluded using the FIOS WAP since it would only route out the FIOS internet line, but they had to use the other one to access some services that were locked to our public IP. It was just a mess, and they refused to let me buy a couple APs and setup a real WiFi network. I wasn't in charge of the wireless, but one time someone saw me reboot an AP so I was suddenly the network guy.
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May 23, 2016 20:35
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xzzy posted:Printers that bitch at you for not shutting them down cleanly can gently caress off too. They're appliances, not mainframes. If I need to work on one I'm yanking the power cord without a second thought. Don't do this on a solid ink printer. Those suckers melt ink which then drips down into receptacles on the print head. Someone will hate you forever if you slosh the melted ink out of the printhead. It'll probably be me, chipping ink out of the mechanical parts is a lot of work, and hot ink on a circuit board is an $800 replacement.
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May 23, 2016 20:36
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wolrah posted:That said printers don't move while operating, therefore having WiFi in a printer in the first place means you've gone wrong. Wifi is stupid for an office, but it's really useful for home use. "No I want my printer in the living room I work on my laptop there, no I'm not drilling the wall/floor/ceiling to run a wire there"
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May 23, 2016 20:47
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wolrah posted:This "feature" is pure evil and I really want to cluebat the poo poo out of the people responsible for it. Before we started to get rid of the Brother printers this "feature" was causing 6-7 calls a week. We only have a handful of them left now so it really hasn't been a big of issue as it used to be. It was bad enough at one location though I said gently caress the warranty; opened up the printer, found the wifi module and just unplugged it. This actually disables the switch "feature" from working.
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May 23, 2016 20:49
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Storysmith posted:poo poo pissing me off: anyone run into a Windows CA refusing to read/process a CSR generated by openssl? Something changed somewhere along the line between when these certs were originally issued and now, when I have to renew them 3 years later, and it looks like the CA just thinks our CSRs are garbage. These aren't too complicated: sha256-signed requests for an internal fqdn and several subjectAltNames for them. ('wiki.company.local', 'wiki') How are you signing the cert with the CA? I remember Windows CA disliking linux cert requests because they lack a defined template so I had to sign them with a command-line utility and tell it to use the web server template. I'm phone posting so I can't really look up more information but maybe this will get you on the right track.
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May 23, 2016 21:00
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Danith posted:Ahhh gently caress, what kind of non-helpdesk position can I get without any certs and random bits of knowledge. I can hack my way around Powershell, AIX, iSeries, Active Directory, job schedulers, linux machines.. etc. Level 1 System Administrator. If you can navigate the CLI, and follow/understand process documents without deviating "because I thought it would work better" sysadmin is the perfect step up from helldesk.
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May 23, 2016 21:09
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There is also plenty of small companies that have 1-2 IT guys, they make pretty good places to work for a few years to get the job history that you did some higher level stuff beyond help desk. Depending on just how small they can be pretty quiet, or you could be horribly over worked. Get a user count before signing anything with a slim IT staff.
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May 23, 2016 21:12
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Jerk McJerkface posted:I tried many many times, but it was always a problem. The issue was that the company had several hundred devices on WiFi, and they only had two APs: a Linksys Cisco home WAP and the Verizion FIOS Actiontech Router with built in WiFi. You'd also get 192.168.0.25 then go across the office and get on another AP, and if it had already given that address out in DHCP you'd have an issue. I flattened it out, kept the existing AP's and shut off routing/dhcp, and ran everything through an old Adtran switch. Which worked until you got up over 30mb/s of traffic, then it would reboot. Ended up getting Engenius AP's later on, and a Mikrotik router, worked perfectly after that and only cost like $600.
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May 23, 2016 21:36
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Bob Morales posted:We had like 7 AP's but they were all daisy chained. Guess how many layers of NAT you could be in? I loved that. I did the network in a realtor office that was this old huge house. It had like fifty rooms all full of cubicles. It was really strange, but there were tons and tons of small home routers all connected to each other since there wasn't enough network drops. Nothing worked right, and every agent had their own printer connected to the network on DHCP. There were probably thirty printers and sometimes their IPs would change or they'd overlap and it'd all fall apart. The building did a ton of runs, and I went around one night and gathered up like forty D-link routers and connected everyone correctly. The next day was a disaster since everyone was angry about losing their fifteen ports. We told them to stop bringing their own devices and if they needed more ports we'd take care of them. For the next few months I gathered another box full of APs and routers that people brought in. Realtors are the worst.
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May 23, 2016 21:55
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DigitalMocking posted:high five my retarded 5.4 brother! The web UI is letting me set the correct route priority, it's correctly reading it back out of somewhere to display it, but the actual priority getting written is always 0  Excellent work team.
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May 23, 2016 22:20
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Someone moved into the vacant cubicle next to mine and is making loud lip smacking and licking noises and I'm about to pop a blood vessel.
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May 23, 2016 22:33
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Manslaughter posted:Someone moved into the vacant cubicle next to mine and is making loud lip smacking and licking noises and I'm about to pop a blood vessel. Talk to them about it and ask them to knock it off because it's highly distracting. If you are too passive aggressive like that, get a small transmitter to makes an annoying tone and hit it (well) in their cubicle. Every time they make noises, set it off.
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May 23, 2016 22:48
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stevewm posted:FYI... Brother 53xx/53xx/and 61xx series printers have a GO button on top. If this button is held down for more than 10 seconds, the printer switches to WiFi only mode and disables the on-board Ethernet. This behavior cannot be disabled, and the switch will occur even if you have disabled the WiFi in the printer's web interface. If someone sets a stack of paper on top the printer, it is usually enough to activate the button. You can see where I am going with this; that is what the problem was! Conversely, projectors that require you to enter the Konami code to shut them down, else they explode when you kill the power.
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May 23, 2016 22:54
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There are projectors designed to have the cord yanked out and stuffed in a bag as soon as they are finished with, but yeah for the most part if you don't let the fan run to cool the lamp off then you will in the best case scenario shorten the life of the lamp, and in the worst case you blow it up and have to dig chunks of glass out of the plastic casing.
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May 23, 2016 23:00
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Manslaughter posted:Someone moved into the vacant cubicle next to mine and is making loud lip smacking and licking noises and I'm about to pop a blood vessel. I once had some dude get moved to our desk pod who had some freaky nervous disorder or tic where he would keep doing a sudden cough and what I would describe as chuffing/sniffing sounds, at first I felt bad but jesus christ I couldn't focus on anything at all.
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May 23, 2016 23:28
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Our MD has a throat clearing habit and it's more than likely going to end up with someone murdering him.
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May 23, 2016 23:29
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I knew a guy with Tourette syndrome and throat clearing was one of his tics. He was on some sort of medication that had helped suppress most of his symptoms but the (mild) throat clearing remained.
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May 23, 2016 23:32
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Spazz posted:I've discovered hell, and it's in the form of Documentum 6.6. Anybody have experience with evacuating one of these systems? Documentum sounds like a terminal disease. "I'm sorry, but you have Documentum. It's terminal. You have six to live." "Six what?" "Five."
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May 23, 2016 23:35
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Storysmith posted:poo poo pissing me off: anyone run into a Windows CA refusing to read/process a CSR generated by openssl? What openssl command line did you use to generate the csr?
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May 23, 2016 23:37
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nitrogen posted:What openssl command line did you use to generate the csr? Weirdly, it all just worked fine when I tried it again, giving it to him directly over IM instead of through the helpdesk software. That was frustrating to try to track down. Guessing it changed the formatting of my text blocks. Followup question: is setting up a Windows 2008 CA to the point where it can issue sha256 certs easy? Does it require a new root cert? Im not a Windows person, but the little documentation I've seen seems to imply it's a "upgrade to 2012 and reissue everything against a new root" level change. How are people dealing with browser deprecation of sha1 for internal certs while keeping their sanity? It'd be awesome not to have to deal with adding a new root on the long tail of unmanaged Linux and OSX developer stations and also have certs that Firefox and Chrome don't quietly complain about, but I know which one I'd rather have.
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May 23, 2016 23:59
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Storysmith posted:Weirdly, it all just worked fine when I tried it again, giving it to him directly over IM instead of through the helpdesk software. That was frustrating to try to track down. Guessing it changed the formatting of my text blocks.
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May 24, 2016 00:18
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