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MisterOblivious posted:Contrary to what you wrote earlier, an "unencumbered" lunch break does not mean you have to be allowed to leave the premise unless state law (Nebraska, Washington) requires it. My state went to far as to write that into the statute. Mandating you eat at your desk is considered inactive work (29 B V b Part 785.19) and must be paid. The "unencumbered" comes into play for that unpaid meal time. While the federal law states they are not required to permit you to leave the premises, this is practically applied to situations where exit is barred physically. If they lock the doors and don't give him keys, this is a barrier to exit and they aren't required to unlock the door for him to enter and exit from. If they don't do this and entry and exit is available, they cannot mandate you stay unless they pay you for the lunch time. (Also, all locked areas have to have emergency exits, so they can't just lock them in their offices at the start of the day to get around this.) Now, they can be dicks and mandate that you have exactly 30 minutes and if you aren't in your chair at the 30 minute mark, they will write you up/terminate you.
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Jul 28, 2016 18:24
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meanieface posted:I do have direct dev experience on my resume. I did dev work as a major part of my internship, and this job for the last two years is 80% coding. The recruiter who refuses to put me forward for a programming job without seeing more "fleshed-out" personal projects knows all of the above, that's why I'm making a Oh!  Sorry, it sounded like you had a job title that was totally unrelated.It's not a bad idea to do anyway, but it sounds like you just have a jerk of a recruiter (or you live in a lovely area for programming jobs)
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Jul 28, 2016 18:42
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and frustrated that I'm expected to have more.
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Has anyone tried to leverage professional experience with scripting into a programming job? I've been teaching myself powershell in downtime at work, and I want to automate anything that makes sense to automate. I also know Java and C++, but there's not really any practical application for that in an infrastructure role.
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Jul 28, 2016 18:53
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Arsten posted:Now, they can be dicks and mandate that you have exactly 30 minutes and if you aren't in your chair at the 30 minute mark, they will write you up/terminate you. This is why I don't get too mouthy about my lunches. If they're okay with me posting hilarious comedy on the internet during "work hours" I stay cool with occasionally being asked to reboot a server on my lunch break. Everyone stays happy, work gets done.
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Jul 28, 2016 18:58
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xzzy posted:This is why I don't get too mouthy about my lunches. If they're okay with me posting hilarious comedy on the internet during "work hours" I stay cool with occasionally being asked to reboot a server on my lunch break. That is the benefit of not working in a lovely work environment. More relaxed people are more productive people. So if someone is loving around for some time that doesn't have a critical need, who cares. A lot of businesses don't follow this thought process, though, and strangle their employees.
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Jul 28, 2016 19:01
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Bob Morales posted:JUST HANG UP THE loving PHONE! It's probably the longest conversation with anyone for the entire week.
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Jul 28, 2016 19:31
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Today I worked on an issue where a £100 ADSL router wasn't responding reliably or processing configuration changes properly. This had been escalated through two support managers before hitting me, and people had been dispatched to the customer to try and resolve the issue. 5 minutes later and after a reboot to reset the 400-day uptime it was working fine again. 5 more minutes after that it was running a firmware from this year that specifically resolved a memory leak issue that would cause the UI to become unresponsive. For gently caress's sake people. Since when did staring at something and going "dunno" become a troubleshooting step?
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Jul 28, 2016 20:05
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Thanks Ants posted:Today I worked on an issue where a £100 ADSL router wasn't responding reliably or processing configuration changes properly. This had been escalated through two support managers before hitting me, and people had been dispatched to the customer to try and resolve the issue. The next evolution of troubleshooting is to skip the "Tell them to reboot so I can get them off the phone and go back to doing nothing." step and go straight from zero to escalate ticket.
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Jul 28, 2016 20:25
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Nuclearmonkee posted:The next evolution of troubleshooting is to skip the "Tell them to reboot so I can get them off the phone and go back to doing nothing." step and go straight from zero to escalate ticket. Next evolution must have happened a while ago, this has been happening for a long time at my work. I typically get 1 escalated ticket a week where I go through the notes, see no one actually rebooted whatever affected device, and that ends up resolving the problem.
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Jul 28, 2016 20:26
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Now that they saw your solution, the first step for the next hundred tickets will be REBOOT THE ROUTER!!!!
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Jul 28, 2016 20:28
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Thanks Ants posted:Today I worked on an issue where a £100 ADSL router wasn't responding reliably or processing configuration changes properly. Is this like a home router or something? I figured these days a lot of stuff is just on auto-update form the carrier.
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Jul 28, 2016 21:12
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One of those DrayTek small business pieces of poo poo with a combination of a horrific UI and pretty poor performance. They can be linked back to a central management server and I've tried explaining that for what it costs it would be well worth doing to get an overview of the devices we have out in the field but I gave up pissing into the wind 18 months ago.
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Jul 28, 2016 21:16
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Super Slash posted:Is this like a home router or something? I figured these days a lot of stuff is just on auto-update form the carrier. Auto-updates on network devices? You crazy?
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Jul 28, 2016 21:21
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SEKCobra posted:Auto-updates on network devices? You crazy? I probably shouldn't have said "A lot of stuff", that price point made me think of things like my locked down Sky Router which has automated firmware updates. But yeah spooky Internet mystery box, better not touch it! 
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Jul 28, 2016 22:38
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We're coming up to a week of a node being down on a NetApp FAS and me not being allowed to fix it because the change control hasn't been approved  We're a company of like 30, I have no idea why everyone seeks to create as many processes as possible.
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Jul 28, 2016 23:18
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Bigass Moth posted:At a previous job I guess the cleaning crew wasn't responsible for the coffee machine because one day someone took it apart and there was a huge amount of mold all over the inside. Who knows for how long. Did you work here? We used the coffee machine in the breakroom once years ago (as opposed to the K-cup machine) and never used it again, and apparently it molded over. poo poo pissing me off: "Thanks." emails. The new manager, apart from being clueless, replies to every message sent with "Thanks" or some variant. The new manager in general is completely clueless. "How does __________ work again?" I literally diagrammed it out and explained it to you twice, the diagram is still there. It's not complicated.
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Jul 29, 2016 00:11
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Zamujasa posted:poo poo pissing me off: "Thanks." emails. The new manager, apart from being clueless, replies to every message sent with "Thanks" or some variant. Aw, they're just being polite.
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Jul 29, 2016 02:56
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I'm getting to migrate storage for all of productions' home directories from a compellent this weekend to a much better netapp. I'm nervous as hell about it, so I'm stocking up, vodka's on sale.  "Escort quality, hooker pricing." [yes, i'm really stocking up, yes I stole the image.] nitrogen fucked around with this message at 04:40 on Jul 29, 2016 |
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Jul 29, 2016 04:37
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Ha, I was across the street from that liquor store this afternoon, should have stocked up. Who am I kidding my cabinet is full of vodka, my job isn't stressful enough for me to drink it.
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Jul 29, 2016 04:42
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Thanks Ants posted:We're coming up to a week of a node being down on a NetApp FAS and me not being allowed to fix it because the change control hasn't been approved Our DBAs proposed a change which is going to make everything better, but is also the least intrusive change anyone's ever made. Move the generation of automated daily reports back an hour so that replication is flushed out and we have accurate data. Don't even need to think about it - do it. Except change control wants to be "convinced" to make the change. No, I won't be doing that. Either approve the change and things are better, or don't approve it and they won't - either way I am sleeping fine tonight. I'm not making my case for it, unless my case is "we should do this because we should do this".
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Jul 29, 2016 05:18
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At the end of September I'll be upgrading our SCCM instance, which would be the 4th time I'll have done it in the nearly 2 years I've been here. The first three times I had to go before the Change Approval Board, each time getting fewer and fewer questions. This time I got approval to submit the change as standard non-CAB change, which is what I've been working towards for the last 7 or 8 months. I'll see myself back to my pod.
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Jul 29, 2016 05:26
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Super Slash posted:Is this like a home router or something? I figured these days a lot of stuff is just on auto-update form the carrier. The ISP I work for does this with their own devices, and we can remotely reboot and factory reset them as well as making basic configuration changes to the wireless AP part(channel changes and enabling/disabling wifi) TR069 is quite neat. Also, one of the first questions asked when someone calls in is if they've rebooted their devices, even the IVR asks it, and a next step is to remote reboot the device if people call in. It's quite amazing how many people lie about having done this without realizing we can see uptime, time of last reboot, and line status changes, or will refuse to even try it. As a sidenote, I can confirm that Draytek devices tend to have the shittiest interfaces around, even if they're reasonably stable.
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Jul 29, 2016 14:17
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Smoke posted:Also, one of the first questions asked when someone calls in is if they've rebooted their devices, even the IVR asks it, and a next step is to remote reboot the device if people call in. Yuuuuuup. We IT folks here have 3+ ways to tell when you last rebooted your computer without even coming to your desk. Why lie to us about something like that?
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Jul 29, 2016 14:22
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By reboot do you mean "close Internet explorer", "log out of Windows", or yank the power cord from the PC?
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Jul 29, 2016 14:24
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Hypothetically speaking, if you had an email field, how many email addresses would you enter into it?
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Jul 29, 2016 15:01
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Bob Morales posted:Hypothetically speaking, if you had an email field, how many email addresses would you enter into it? As many as I could. I'd probably also include: '); DROP TABLE *;-- (or whatever, it's been forever since I've tried an injection)
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Jul 29, 2016 15:07
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FISHMANPET posted:At the end of September I'll be upgrading our SCCM instance, which would be the 4th time I'll have done it in the nearly 2 years I've been here. The first three times I had to go before the Change Approval Board, each time getting fewer and fewer questions. This time I got approval to submit the change as standard non-CAB change, which is what I've been working towards for the last 7 or 8 months. Can't wait to make the upgrade to SCCM 2016 SP1 R2 Tournament Edition: Remix Ultra!
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Jul 29, 2016 15:09
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Thanks Ants posted:We're coming up to a week of a node being down on a NetApp FAS and me not being allowed to fix it because the change control hasn't been approved This is hilarious. I'm allowed to pre-emptively run my own changes if they are break/fix, as long as they aren't CAB level changes. I've even rebooted a FAS8040 head at night when we hit a weird netapp bug.
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Jul 29, 2016 16:08
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I'm just reminded people daily of the outstanding request and storing it in my CYA folder, ready for the inevitable.
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Jul 29, 2016 16:19
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god dammit the mpls circuit connection delay for our new datacenter is pissing me off. I wanna get my shiny new SC8000s with SSD fired up!
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Jul 29, 2016 16:34
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Inspector_666 posted:Yuuuuuup. We IT folks here have 3+ ways to tell when you last rebooted your computer without even coming to your desk. Why lie to us about something like that? Speaking of that, I just tested that out with LogMeIn's command line. I used systeminfo | Find "Boot Time". That says the 13th, but the LogMeIn client says the 28th. Is the client date just when it last connected to the network?
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Jul 29, 2016 16:59
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It's worth pointing out that with Windows 10 and the whole hybrid boot thing a lot of the old methods for pulling boot times only report the last full shutdown. A lot of the time you're still staying in hybrid mode even if you go and hit shutdown a lot of stuff like systeminfo's boot time won't update like you'd expect it to. Edit: updated wording because systeminfo apparently does update if you hit restart. Sheep fucked around with this message at 18:33 on Jul 29, 2016 |
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Jul 29, 2016 18:26
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Isn't a reboot a reboot but a shutdown is sometimes a hibernate?
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Jul 29, 2016 18:26
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Nowdays it seems like shutdown is basically hibernate (especially with fast boot turned on) but who knows, IANAWindows Admin. Edit: well looks like restart actually does update boot time but shutdown doesn't. Sheep fucked around with this message at 18:32 on Jul 29, 2016 |
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Jul 29, 2016 18:27
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Came upon this gem while browsing Spiceworks:
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Jul 29, 2016 18:31
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Spring Heeled Jack posted:Came upon this gem while browsing Spiceworks:  What about when your vmhost doesn't even have internal drives WHAT DO YOU DO THEN!?!?!
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Jul 29, 2016 18:32
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server storage on thumb drives plugged into an external hub.jpg?
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Jul 29, 2016 18:35
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Store your files on that block storage device guys.
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Jul 29, 2016 18:35
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Yeah and that's why you put websites on the WAN or "wide area network" because it's intended for public access.
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Jul 29, 2016 18:37
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Spring Heeled Jack posted:Came upon this gem while browsing Spiceworks: Calling up CDW right now to demand an explanation for the lack of internal storage on my UCSes
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Jul 29, 2016 18:37
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