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Here is an email forwarded to me by my boss in its entirety. Only the names have been changed to protect the innocent.quote:From: PA
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Oct 20, 2016 01:46
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But...alibaba is legit? https://en.wikipedia.org/wiki/Alibaba_Group
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Oct 20, 2016 02:17
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Dr. Arbitrary posted:Gonna laugh if he was spelling out incorrect information as he typed in his actual password. This is actually really hard if you want to try it.
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Oct 20, 2016 02:47
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ConfusedUs posted:But...alibaba is legit?
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Oct 20, 2016 04:57
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Ghostlight posted:Here is an email forwarded to me by my boss in its entirety. Only the names have been changed to protect the innocent. PA: "Touch nothing but the delete key!" Consultant: 
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Oct 20, 2016 05:04
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pixaal posted:This is actually really hard if you want to try it. gently caress, it is
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Oct 20, 2016 06:02
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pixaal posted:This is actually really hard if you want to try it. Wtf. I can't do it. But I have conversations with people all the time while I type something completely irrelevant.
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Oct 20, 2016 06:15
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Wrath of the Bitch King posted:The ADP portal will still try to helpfully install Java 6u17 for you if you'll let it. It works with newer versions of Java, but the site is still hardcoded to look for and offer the install for 6u17 before it tries anything newer. We switched from Paylocity to ADP. Sometimes, our team has to move upstairs because our management doesn't want to close, even though our agents close on our team. So this means we move upstairs with all the L1s and the L1 managers, because "gently caress em, those guys close and we need them to supervise you" Sometimes ADP hates the fact I signed out of my vm downstairs into a different area of the floor upstairs, saying "you're already signed in, go gently caress yourself" in chrome. Management decided to uninstall firefox from our vms, so when this happens I have to sign in to ADP in IE11?10? to get it to run (while throwing out java errors all the way) sidenote: Our VMs are woefully underpowered and the server that they run on is actually out of state for some loving reason, so every now and then they lag, hard and the screen gets artifacty or will just freeze, go black, and come back 15 seconds later. sometimes your mouse jumps all over the screen because it can't keep up. This coupled with a lovely basic ticketing system that uses loving iframes in 2016, and they were too cheap to pay a real admin for (instead hiring from the floor to fill the position), sure leads to lots of wasted seconds for AHT overall and probably is across the board a huge sink in our service levels. But oh no, upgrading the VM server....that's expensive  /rant
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Oct 21, 2016 07:57
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Genius client decides that asking for after-hours (like 4am) help in the Slack channel without tagging anybody, then e-mailing after 20 minutes, then calling the support line after another 20 minutes is a great way to get emergency help. What a loving idiot. Yes putting something in a slack channel will wake me up. It's not like that's why the 24/7 support line exists or anything. He also didn't run a file system check before expanding the volume 
pr0digal fucked around with this message at 10:28 on Oct 21, 2016 |
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Oct 21, 2016 09:43
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larchesdanrew posted:I have now learned the value of watching my budget like a hawk, and have realized that keeping my own records is only half the battle, and that I need to be keeping an eye on where the accountant is charging things. I only get $15k a year for computer equipment and apparently she had charged my department over $9k in contractual software fees. I also turned up a slew of other wrongly charged items and had those rectified and now I have a ton of money to sleep on like goddamned Smaug In a few more fiscal years you'll be manager material. ..and I'm not even joking. Mastering Combat Accounting is/should be part of IT Manager training.
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Oct 21, 2016 10:32
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A Dynect DDOS came in...  
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Oct 21, 2016 13:47
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GreenBuckanneer posted:We switched from Paylocity to ADP. We switched from ADP to Paylocity...
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Oct 21, 2016 13:49
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DizzyBum posted:A Dynect DDOS came in... Yep! What a great way to start my Friday.
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Oct 21, 2016 14:04
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so glad I'm not at work today Though I did log into skype so I could laugh at my coworkers who have to deal with this.
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Oct 21, 2016 14:07
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Kaethela posted:Yep! What a great way to start my Friday. I couldn't even remote in to help since our VPN is based off hostname resolution and of course our domain was affected. Had to drive into the office an hour early. Couldn't even call the war room bridge because, yep, VoIP was affected. Looks like things are getting back to normal now, so I actually have time to make some coffee.
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Oct 21, 2016 14:08
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It's affecting our customers' phones enough to complain about it but not enough to prevent them from calling in about it.  DizzyBum posted:Looks like things are getting back to normal now, so I actually have time to make some coffee. If the status of our phone queue is anything to go by, they most certainly are not getting back to normal yet.
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Oct 21, 2016 14:09
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Kaethela posted:It's affecting our customers' phones enough to complain about it but not enough to prevent them from calling in about it. We're not there yet but our queues have dropped significantly over the last 15 minutes. Sorry to hear that.  Hope the rest of your Friday isn't balls.
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Oct 21, 2016 14:14
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I was supposed to have a conference call with my current contract employer in NYC this morning. Not happening now! Time for some Warframe while I wait until the lunacy dies down.
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Oct 21, 2016 16:23
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I was supposed to have a mandatory training webinar for state testing this morning. Oh well!
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Oct 21, 2016 16:48
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Was asked to validate switch config and confirm the switch is not acting as a DHCP server. *edit* despite the actual request, I did log into the switch and make sure dhcp forwarding etc was all correct.
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Oct 21, 2016 17:15
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MF_James posted:Was asked to validate switch config and confirm the switch is not acting as a DHCP server. Good on you for not just laughing and closing it. It's Friday so I may have at least considered that.
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Oct 21, 2016 17:19
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The DDoS attack is back! It's not like I had things to do today, or anything.
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Oct 21, 2016 17:27
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Kaethela posted:The DDoS attack is back! It's not like I had things to do today, or anything. I actually came here to ask about this. I remember reading about a bunch of huge unclaimed DDoS attacks over the past few months with no demand. My tinfoil hat is that it's the Russians since they broke into Hillary's email servers and are paying and funding wikileaks (RT's accounts were frozen in the UK because of this). Also news just came out that 3 States have denied requests from Russian officials who want to be present to "monitor elections".
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Oct 21, 2016 17:35
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pr0digal posted:He also didn't run a file system check Oops! pr0digal posted:before expanding the volume Well there's your problem
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Oct 21, 2016 17:38
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Kaethela posted:The DDoS attack is back! It's not like I had things to do today, or anything. More like Dyin' DNS.
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Oct 21, 2016 17:48
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Inspector_666 posted:More like Dyin' DNS. 
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Oct 21, 2016 18:07
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Wait poo poo I know a guy who works there why am I not posting that on his wall RIGHT NOW.
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Oct 21, 2016 18:10
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Inspector_666 posted:Wait poo poo I know a guy who works there why am I not posting that on his wall RIGHT NOW. He probably doesn't have time to check his wall. You should definitely call him.
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Oct 21, 2016 18:12
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That made me laugh harder than I should have.
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Oct 21, 2016 18:20
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Gumbel2Gumbel posted:I actually came here to ask about this. I remember reading about a bunch of huge unclaimed DDoS attacks over the past few months with no demand. Schneier covers this a bit. There's a pay for ddos service causing ramp ups in ddos being used. It was an Israeli company who got doxxed for providing such poo poo and went after the security researchers who doxxed em. Projection is triple the ddos bandwidth within 2 years. So 3 to 6tb/s ddos should be planned for.
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Oct 21, 2016 18:42
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Inspector_666 posted:More like Dyin' DNS. Mods, please.
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Oct 21, 2016 18:43
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So is anyone else running into DNS issues with Github? I can't tell if it's the DDOS or my orgs lovely firewall
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Oct 21, 2016 18:44
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The Nards Pan posted:He probably doesn't have time to check his wall. You should definitely call him. His browser probably can't resolve the URL anyway
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Oct 21, 2016 18:47
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Greatbacon posted:So is anyone else running into DNS issues with Github? I can't tell if it's the DDOS or my orgs lovely firewall Github has been up and down all morning for us at all sites, Portland OR, Rochester, NY, Brisbane AU and Leeds, UK, so yes. We've turned off SaaS alerts for now, tired of all the tickets.
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Oct 21, 2016 18:48
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It's the DDoS. Your firewall is still a piece of poo poo though.
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Oct 21, 2016 19:02
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NeuralSpark posted:Oops! The best part was when the Quantum tech asked him the same thing and he had to admit that he didn't. The Quantum tech was not thrilled. They had to pull configs from cvfsdb and unfuck whatever this dude hosed up.
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Oct 21, 2016 19:34
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Yeah, Github is one of the many sites getting hosed by this right now. Our tech queue peaked at 85 calls from the earlier attack. Now it's been at about 250 for over an hour.
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Oct 21, 2016 19:51
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Gumbel2Gumbel posted:I actually came here to ask about this. I remember reading about a bunch of huge unclaimed DDoS attacks over the past few months with no demand. I think consensus is that those were "weapons tests" since they all exhibited different techniques and payloads. Personally I think it was testing the capabilities of the various "things" in the Internet of Things Botnet. When Krebs got nailed with the 650 Gbps and then OVH with well over 1Tbps last month, they were hit with a melange of attacks from around the globe.
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Oct 21, 2016 19:54
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pr0digal posted:The best part was when the Quantum tech asked him the same thing and he had to admit that he didn't. The Quantum tech was not thrilled. I've never had a volume expansion go right, but it was Xsan and not StorNext. It's always ended up in a rebuild, either immediately or shortly thereafter.
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Oct 21, 2016 19:56
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Inspector_666 posted:More like Dyin' DNS. Honestly though, Dyn has basically been bulletproof for us and a lot of other people. What are other folks using as secondary DNS these days? Something we can just AXFR stuff to, add to the nameserver list, and forget.
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Oct 21, 2016 20:03
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