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Hopefully they're not going to kill all of us who are still on the plan.
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Nov 11, 2016 17:45
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Source for this?
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Nov 11, 2016 17:59
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I was helping my sister get on the MB plan. Today was her billing cycle and I logged in to change it to MB plan. It's not an option anymore. I then checked the thread on howard forums and other people are reporting the same thing. Anyways, I can't seem to find how you cancel an account through their self serve website. When you call in, it tells you that you get charged $10 for cancelling over the phone opposed to the site. Anyone know how to cancel through self serve? My sister is going through public mobile. I hope my MB plan keeps otherwise I'll switch to public too. Edit: looks like the best way to cancel is to go to the Koodo brick and mortar. Also, howardforums says this could be a glitch and has happened before. People with legit MB addresses tied to their account can't see the plan either. I'm not sure if they would remove the MB plan completely. I might just wait until next week. Housh fucked around with this message at 19:10 on Nov 11, 2016 |
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Nov 11, 2016 18:06
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Got my LG G4 back from a warranty repair and found that not only did the repair centre replace the motherboard (the CPU had fried itself), they gave me a new battery and back. Also my bluetooth audio problems were mysteriously fixed as well. drat near brand new phone a year after for free.
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Nov 11, 2016 20:47
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The Bluetooth is generally built into the motherboard so that makes sense. When I saw G4 and warranty in the first sentence, my first thought was bootloop and I was about to express my condolences. Glad it didn't go that direction, though.
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Nov 12, 2016 08:24
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A few guys at work with G4s had that bootloop issue, got it 'fixed,' and promptly sold the phones.
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Nov 12, 2016 16:42
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I didn't get a bootloop, the phone would actually boot in to the OS just fine but the second you tried to do anything it would hard lock and require a battery pull. This was apparently caused by a few of the cores failing, at least according to the info I got from the Fido rep. The repair notes I got stated that they replaced the M/B and gave me a new battery. The back cover I sent in had the leather starting to peel up around the edges and the one I got back was pristine.
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Nov 12, 2016 19:22
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Housh posted:I was helping my sister get on the MB plan. Today was her billing cycle and I logged in to change it to MB plan. It's not an option anymore. I then checked the thread on howard forums and other people are reporting the same thing. Just switch, have PM terminate your koodo account in minutes.
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Nov 14, 2016 02:01
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yippee cahier posted:Just switch, have PM terminate your koodo account in minutes.
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Nov 14, 2016 02:46
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I just ordered my SIM card for PM. Anyone want me to use their referral link and then maybe someone can use mine after?
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Nov 14, 2016 20:19
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email me for referral  jm20@cogeco.ca
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Nov 14, 2016 20:21
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I ordered two SIM cards and both of them showed "invalid sim" during sign up. PMed a moderator but it sounds like their response times for tickets is getting pretty long
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Nov 14, 2016 21:25
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Transferred both linked koodo accounts over to PM this Saturday. No problems at all. I had to do some thinking as the port process asked for an alternate phone number for some reason with no way to look up what that was on the koodo self serve site. Fortunately either it didn't matter or we used each others number as an alternate when signing up and porting was virtually instant. No problems so far. Here's to hoping I never have to contact support i guess. Oh, one minor annoyance is that the sign up page doesn't let you paste passwords so I had to get I keepass to autotype it for me.
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Nov 15, 2016 00:53
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Alternative number = "how do we contact you now that we screwed up your phone number with a failed port attempt?"
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Nov 15, 2016 16:10
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PM support is non-existent so when they sent me an empty SIM card mailer I just ate the $5 loss and ordered another.
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Nov 15, 2016 17:11
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Good thing I ordered two PM SIMs. Hopefully one will make it.
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Nov 15, 2016 18:12
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Risky Bisquick posted:email me for referral check your email
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Nov 15, 2016 20:29
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I've accumulated several dollars in referrals, goons are the best
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Nov 15, 2016 21:38
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Has anyone had trouble getting activated on Public Mobile because they can't process your credit card? I know it's not a problem with the actual CCs since they've both been recently used with no issues. Guess I need to try customer service.
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Nov 16, 2016 05:37
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urf posted:Has anyone had trouble getting activated on Public Mobile because they can't process your credit card? I did and it was my billing address. It has to be 100% exactly what is on file with your credit card company. Also, anyone signing up feel free to send a referral my way. PM me for email. Bisquik is probably paying $2 a month at this point lol.
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Nov 16, 2016 06:22
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Give dillbag a referral, I have 4 numbers on file as referred, but have 7 referrals worth of rewards 
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Nov 16, 2016 06:34
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Risky Bisquick posted:Give dillbag a referral, I have 4 numbers on file as referred, but have 7 referrals worth of rewards Haha no worries, I was just giving you a hard time. The extra rewards you're seeing might be the discount for setting up auto-pay. but yeah, gimme a referral
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Nov 16, 2016 07:11
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Risky Bisquick posted:I've accumulated several dollars in referrals, goons are the best I've been evangelising the PM plan to friends and family since I signed up, I'm down to $34/month 
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Nov 16, 2016 14:37
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a fleshy snood posted:I've been evangelising the PM plan to friends and family since I signed up, I'm down to $34/month  Total Rewards earned($24)Dillbag posted:Haha no worries, I was just giving you a hard time. The extra rewards you're seeing might be the discount for setting up auto-pay. No the system is pretty screwy but I'm not complaining if I get more. I have exactly 6 referrals worth of rewards but 4 lines showing (I can see your numbers too)
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Nov 16, 2016 16:01
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LOL quote:Public Mobile here! Thanks for coming to order a SIM card. Unfortunately, you’ll need to come back next week since we’ve temporarily stopped shipping SIM cards. Why? We thought you’d want to know. It’s simple: any SIM cards that are ordered now will not make it into your hands before the end of our promotion (Sunday, November 20 at 11:59pm) and we don’t want you to get your hopes up and then be disappointed. But do come back and check us out next week – we’d love to have you join us.
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Nov 16, 2016 22:43
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So two weeks ago they sent me two SIM card mailers and one didn't have a SIM card. I immediately sent them a message but figured they have poo poo customer support so just ate the $5 and ordered another. Got it a couple days later. Anyways so just today I get an email saying they are shipping me one fedex. Anyone in Hamilton really need one?
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Nov 16, 2016 22:58
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cowofwar posted:So two weeks ago they sent me two SIM card mailers and one didn't have a SIM card. I immediately sent them a message but figured they have poo poo customer support so just ate the $5 and ordered another. Got it a couple days later. I'll pick it up if you aren't in a rush. ed: unless someone immediately needs a card. I just need an extra one eventually. Risky Bisquick fucked around with this message at 23:03 on Nov 16, 2016 |
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Nov 16, 2016 23:00
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Dillbag posted:I did and it was my billing address. It has to be 100% exactly what is on file with your credit card company. I tried that, no dice. I sent an email for customer support. Didn't want to wait in case the issue wouldn't get resolved before the end of the deal so I got 120$ of vouchers and activated just fine. I figure three months is enough time for them to find out how to get my credit cards working on their lovely web-forms etc. Different problem now: Wind won't authorise porting my number over, could it be because of too many failed attempts raising from kind of red flag? Gotta deal with that now I guess. I got the plan at least. It'd be hilarious if all the times I tried to activate gave Risky Bisquick a bunch of extra referrals
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Nov 17, 2016 02:22
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Oh jesus I just had a brain fart moment. Just activated my public mobile account, I'm expecting it takes a little while for things to transfer...But I was using an iPhone 5S on telus. I know they're the same network and all, but do I need to get this thing unlocked now? I can't believe I didn't think of that.
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Nov 18, 2016 00:26
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No you're good
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Nov 18, 2016 00:38
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THC posted:No you're good Really? Hmm. Nothing seems to be working on Public Mobile yet, my account doesn't show any features on it. Any idea how long it takes for a port to go through?
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Nov 18, 2016 00:43
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Phones locked to telus or koodo will work with PM, they use the same carrier code. What do you mean any features? when you pop the activated sim in something should happen, whether it be cannot activate cellular or it shows the PM as the carrier.
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Nov 18, 2016 00:57
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Risky Bisquick posted:Phones locked to telus or koodo will work with PM, they use the same carrier code. What do you mean any features? when you pop the activated sim in something should happen, whether it be cannot activate cellular or it shows the PM as the carrier. Shows public mobile as the carrier, voice/data/text is not activated. Going onto the public mobile site, my account has no features whatsoever.
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Nov 18, 2016 01:02
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I signed up for the PM deal yesterday and got a temporary number since I am switching from Koodo. I sent them an email to port my number. I couldn't find any way to add multiple numbers to the same account so I signed up my wife with a second account, and used my temporary number as a referral. Here's hoping the referral system is smart enough to figure everything out after the numbers get ported (who am I kidding, there's no chance in hell it'll go smoothly) 24 hours later and neither number have been ported yet 
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Nov 18, 2016 01:02
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MA-Horus posted:Shows public mobile as the carrier, voice/data/text is not activated. Going onto the public mobile site, my account has no features whatsoever. Message them on facebook or their moderators on the forum BANME.sh posted:I signed up for the PM deal yesterday and got a temporary number since I am switching from Koodo. I sent them an email to port my number. I couldn't find any way to add multiple numbers to the same account so I signed up my wife with a second account, and used my temporary number as a referral. Here's hoping the referral system is smart enough to figure everything out after the numbers get ported (who am I kidding, there's no chance in hell it'll go smoothly) PM is 1 number per account. I also had two numbers so I have email1@gmail.com and email1+email2@gmail.com as accounts. Google only uses the first portion of the email, so all the emails go to the email1 inbox. Don't worry about referrals until you're past porting issues 
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Nov 18, 2016 01:06
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PM is utterly hosed with influx logjam and nobody will have a smooth port in for a week. They've also setup emergency in-store sim pickup depots at their downtown Vancouver, Montreal and Toronto Telus HQs this weekend because people must have been freaking out at them. I hope it gets real messy and the other big two take it as further proof that Canadian customers don't really want lower prices.
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Nov 18, 2016 01:06
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shadow puppet of a posted:PM is utterly hosed with influx logjam and nobody will have a smooth port in for a week. Fido and Virgin are price matching now fyi ed: in select markets (BC/AB)
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Nov 18, 2016 01:07
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Hmm. So I checked the facebook page and I realized I had 120 bucks in balance. So I added the plan, now voicemail and inbound/outbound calling works. Just data giving me issues now.
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Nov 18, 2016 01:40
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MA-Horus posted:Hmm. So I checked the facebook page and I realized I had 120 bucks in balance. So I added the plan, now voicemail and inbound/outbound calling works. Just data giving me issues now. What device are you using? you may need to set the APN manually if you didnt get a 'carrier settings' update or might need to reset your LG phone lol awful http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26
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Nov 18, 2016 01:50
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All working now Not exactly user-friendly, but loving worth it. Phone bill went from 96/mo for unlimited talk/text/2gb, to 60-75 for 100 local/text/2gb, to this. MA-Horus fucked around with this message at 02:02 on Nov 18, 2016 |
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Nov 18, 2016 01:52
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