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Problem description: Computer locks up, audio crackles, mouse freezes, desktop becomes static. Nothing moves the image remains the same. Does not return to previous status without a hard reset. Happens when I'm using too many tabs, or play a game. can happen immediately, or after a random period of time. Attempted fixes: As it stands, I've spent the past week assembling, replacing and upgrading. I formatted the old drive, moved things I wanted to keep onto the other 1tb HD. reinstalled the OS, did multiple memtests, increased the fan curve, manually updated each and every driver, used multiple cmd prompt commands from various websites to try and find an issue. Nothing is showing up in error. I've scoured the eventlog and it only shows the hard reset themselves as critical kernal things, and I can't find what is causing the lockups. I've even installed CPUID HWMonitor to watch for heat spikes, but the temperatures never went beyond 30. I've got MSI afterburner running to keep things cold. And it's just not working. Every fix I've done has done nothing aside from improving the performance of when I finally get it working. Recent changes: It's a new build. The only carry-over from the old PC is the video card and HDD which was formatted, due to going from AMD to Intel. -- Operating system: Windows 10 Home x64 System specs: https://pcpartpicker.com/list/32dwCy Location: Canada I have Googled and read the FAQ: Yes
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# ? Jan 13, 2017 03:34 |
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# ? May 15, 2024 04:35 |
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I'd use onboard video temporarily and see if the issues continue.
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# ? Jan 14, 2017 01:15 |
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Thank you for the response. I just tried switching to onboard, and by doing that the most recent crash became riddled with artifacts, the screen didn't just freeze. became a blocky technicolor mess of pixelvomit. I'm starting to lean towards the issue being the PSU itself. But would like a second opinion.
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# ? Jan 15, 2017 03:09 |
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I'd run the portable zip edition of CDI to check HD health: http://crystalmark.info/download/index-e.html
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# ? Jan 15, 2017 06:01 |
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Hard drives all look good, I think at this point it might be the PSU, i'm gonna send it out for RMA and see what happens when I get it back.
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# ? Jan 15, 2017 13:30 |
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So, just got my PSU back from EVGA, took em long enough. Plugged it in, ran everything pretty okay for an hour then it happened again. At this point, it's either the CPU or the MOBO, and I have no way of testing those, the chip looks fine and I triplechecked the thermal compound I used between the back and the heatsink, no spillover at all. And the motherboard doesn't look bad. I mean, both are brand new (Relatively speaking). What am I supposed to do?
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# ? Feb 11, 2017 06:44 |
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I've been dealing with the same kind of issue on my laptop, with no luck resolving it so far. Have you ruled out RAM issues with memtest86 or the like? Any permissions-related DCOM errors in the event log, perchance?
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# ? Feb 11, 2017 20:25 |
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# ? May 15, 2024 04:35 |
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Mediph posted:What am I supposed to do? I'd disconnect everything but the OS drive temporarily. You did pass the CDI test but an HD can still have issues without showing errors there. If you still get errors with only the OS drive then I'd try using only one stick of RAM temporarily. If the issues still happen with one stick of RAM then I'd try only the other stick. Memory tests aren't 100% conclusive either. If that doesn't work then it's probably a motherboard issue or possibly CPU. Or you may be really unlucky and received two bad PSUs in a row. It is possible. If you want to be thorough you could take the motherboard out of the case and put it on a nonconductive surface and use a key/paperclip to bridge the power pins on the motherboard (this will eliminate the case/power button as being issues). Funddevi posted:Have you ruled out RAM issues with memtest86 or the like? In the OP he did say he passed memory tests. Zogo fucked around with this message at 21:51 on Feb 11, 2017 |
# ? Feb 11, 2017 21:49 |