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YOLO, let's play some BOLO
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May 3, 2017 22:32
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TCP/IP? Pshaw! You haven't lived until troubleshooting why BEADCAFE cannot talk to AAAAAAAA or BBBBBBBB but can talk to DEADBEAD.
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May 4, 2017 06:08
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Agrikk posted:No one does. Part of the interview process at Amazon is to get you to a place where you don't know (can't possibly know) the answer and then find out how you react. Do you shuck and jive and try to bullshit your way through the question? No thanks. Can you admit to not knowing something and demonstrate a proven ability to learn and be curious? Come on board. We have plenty of room for you. For firewalls, a good understanding of TCP separates intermediate skill from advanced. You need a solid understanding of how things work to be a good tshooter. Being able to recognize a incomplete or an aborted handshake in a connection table/packet capture gives you significantly more to work with than "it ain't working," which didn't take a network engineer to deduce.
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May 4, 2017 06:26
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https://www.youtube.com/watch?v=nL24aNugo_4
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May 4, 2017 14:00
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I'm sure I'm years late on this but The Phoenix Project is such a good fuckin book. Is that book Erik references in the factory worth reading at all?
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May 4, 2017 14:16
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milk milk lemonade posted:I'm sure I'm years late on this but The Phoenix Project is such a good fuckin book. Is that book Erik references in the factory worth reading at all? IIRC the book he references is "The Goal". The Phoenix Project is basically a modern rewrite of The Goal using IT instead of manufacturing. So yes, if you liked Phoenix Project, that's a good next read.
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May 4, 2017 14:35
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CloFan posted:Having a fun afternoon with that google docs phishing thing that went around! Yep, we got hit with this too. Thankfully we trained our users to be wary of anything because the Internet is a scary and dangerous place.
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May 4, 2017 14:47
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milk milk lemonade posted:I'm sure I'm years late on this but The Phoenix Project is such a good fuckin book. Is that book Erik references in the factory worth reading at all?
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May 4, 2017 15:16
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Contingency posted:For firewalls, a good understanding of TCP separates intermediate skill from advanced. You need a solid understanding of how things work to be a good tshooter. Being able to recognize a incomplete or an aborted handshake in a connection table/packet capture gives you significantly more to work with than "it ain't working," which didn't take a network engineer to deduce. I did some asking around and apparently a solid knowledge of the working of TCP is critically important in some circles here. The biggest problem, like everything else at AWS, is a question of scale. Apparently when you have five million hosts serving up X number of instances over low latency networks, the traffic generated causes TCP to do funny things and all types of edge cases become the norm. we are looking for people to solve those funny things and/or write a new protocol stack from scratch designed for this environment. Want to see something cool? Watch "A day in the life of a billion packets" on YouTube. It's a presentation from re:Invent a few years back on the networking challenges that the VPC and EC2 teams had to overcome. It's older, so our footprint was smaller, but it gives an interesting insight into what goes on under the covers. Yay smart people!
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May 4, 2017 16:43
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Agrikk posted:I did some asking around and apparently a solid knowledge of the working of TCP is critically important in some circles here. The biggest problem, like everything else at AWS, is a question of scale. For the lazy https://www.youtube.com/watch?v=Zd5hsL-JNY4 https://www.youtube.com/watch?v=St3SE4LWhKo Tigren fucked around with this message at 17:07 on May 4, 2017 |
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May 4, 2017 17:05
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If anyone has any experience onboarding as a government contractor for support, can you PM me? I need to pick a lot of brains about the process.
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May 4, 2017 19:46
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Thanks for posting these up.
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May 4, 2017 20:34
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Well the offer for the management position came in earlier than expected and at a higher salary than expected. There were a lot of rumors that the new company was pinching salaries yet the offer doesn't really reflect this. I told them I need some time to decide (I know I'm the only candidate at this point so I'm not worried), the reality is I'm waiting to hear from Amazon on the next interview before I commit on this. I followed up with Amazon on next steps 3 days after the phone interview and they gave me a boiler-plate template response.
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May 5, 2017 15:05
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Good luck!
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May 5, 2017 15:16
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Sepist posted:Well the offer for the management position came in earlier than expected and at a higher salary than expected. There were a lot of rumors that the new company was pinching salaries yet the offer doesn't really reflect this. Why not commit anyway? Unless they're asking you to sign a contract.
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May 5, 2017 16:30
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I told them I need to discuss the benefits with my fiance. I Also am going to try and get more money out of the deal either through stock (unlikely) or an increase in base.
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May 5, 2017 16:41
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I was applying for an Amazon job at the same time as my current position (albeit I was going desktop support, not network engineer) but when I told them I had another offer they sped up the process for me a bit, so you may just want to let the Amazon folks know. (I ended up not taking the Amazon offer because it didn't offer as much opportunity to get into sys admin stuff.)
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May 5, 2017 19:17
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So, we have a security expert who started here a few months ago, actually, but only recently have I started to appreciate how much this guy knows, and how good he is. I hope they actually listen to his recommendations. Stuff like "maybe we shouldn't use dropbox/google drive to send files too big to email," or "let's let people have really long passwords, and don't make them change them constantly, and integrate more of the applications together rather than have 5 systems that don't synchronize users/passwords." There's a few other things I've heard discussed, but those are my favourite two.
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May 5, 2017 22:40
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Avenging_Mikon posted:So, we have a security expert who started here a few months ago, actually, but only recently have I started to appreciate how much this guy knows, and how good he is. I hope they actually listen to his recommendations. Stuff like "maybe we shouldn't use dropbox/google drive to send files too big to email," or "let's let people have really long passwords, and don't make them change them constantly, and integrate more of the applications together rather than have 5 systems that don't synchronize users/passwords." I... What?
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May 5, 2017 22:45
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orange sky posted:I... What? Yeah the business versions of both of those services are fine and hopefully if he's talking about password policy modifications a robust 2FA system is already in place.
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May 5, 2017 23:39
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Might've been posted already, but this is pretty drat accurate: https://www.linkedin.com/pulse/what-its-like-network-engineer-ron-buchalski
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May 6, 2017 00:12
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MiniFoo posted:Might've been posted already, but this is pretty drat accurate: https://www.linkedin.com/pulse/what-its-like-network-engineer-ron-buchalski Too loving real.
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May 6, 2017 00:51
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Good God
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May 6, 2017 01:07
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I show this to new hires whenever possible. It was on our department's file share when I got here, so it's official training documentation!
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May 6, 2017 01:06
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rafikki posted:Too loving real. It really captures the resigned "no it's not th--- fine I'll check."
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May 6, 2017 01:19
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A Pinball Wizard posted:I show this to new hires whenever possible. It was on our department's file share when I got here, so it's official training documentation! I got it at my first call center job. The trainer for fired for showing it to trainees 
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May 6, 2017 01:30
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Thanks Ants posted:Thanks for posting these up. Yeah, these were cool. Thanks for pointing them out, Tigren and Agrikk. We use VPC's as a customer but I hadn't really thought about the implementation. It seems conceptually similar to VXLAN, just... fancier (like the alerts when a packet tries to route to a destination it shouldn't be able to), and at an absurd scale. For anyone planning to watch them, the second talk is basically the exact same as the first with a bit of updated content.
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May 6, 2017 05:05
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Nuclearmonkee posted:Yeah the business versions of both of those services are fine and hopefully if he's talking about password policy modifications a robust 2FA system is already in place. The 2fa system is in place, but the guy wants to expand it significantly, in conjunction with the password shifts. Also no, the business versions of that software aren't fine, as we're a Canadian education institution, so we can't really let our data on American servers.
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May 6, 2017 06:19
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Avenging_Mikon posted:. Also no, the business versions of that software aren't fine, as we're a Canadian education institution, so we can't really let our data on American servers. Pretty normal for Canadian companies, Americans often forget this. It's really nice that AWS and Azure have Canadian regions now that you can restrict your data to.
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May 6, 2017 06:39
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A Pinball Wizard posted:I show this to new hires whenever possible. It was on our department's file share when I got here, so it's official training documentation! https://www.youtube.com/watch?v=pQHX-SjgQvQ
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May 6, 2017 08:52
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A Pinball Wizard posted:I show this to new hires whenever possible. It was on our department's file share when I got here, so it's official training documentation! Trigger warning that poo poo man. I got a nasty rear end flashback to my helldesk years. Now it's 11 am and whiskey time.
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May 6, 2017 10:04
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That's not a parody translation is it.
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May 6, 2017 16:22
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Welp I officially handed in my resignation today which was met with a lot of sadness. Question to those who are in management. How does your boss measure performance of your role? I've always been reliant on myself as a measure of my performance, now that I'll be responsible for the performance of a group of people I'm not sure what to expect.
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May 8, 2017 22:19
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Sepist posted:Welp I officially handed in my resignation today which was met with a lot of sadness. Rate Your Own Performance
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May 8, 2017 22:22
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Sepist posted:Question to those who are in management. How does your boss measure performance of your role? I've always been reliant on myself as a measure of my performance, now that I'll be responsible for the performance of a group of people I'm not sure what to expect.
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May 8, 2017 22:23
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My boss measures my performance based on how many times she has to ask for something to be done, and how much noise other staff make about my responsibilities. If staff outside of IT are quiet and she's not asking for updates or follow-ups, my performance review is rock solid.
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May 8, 2017 22:43
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Communications director ask if she could order a Macbook Pro for one of her team members. I countered with "Have you considered the Surface Studio?" We'll see how that plays out.
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May 8, 2017 22:45
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Sepist posted:Welp I officially handed in my resignation today which was met with a lot of sadness. People on twitter seem to like The Manager's Path.
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May 8, 2017 22:59
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PCjr sidecar posted:People on twitter seem to like The Manager's Path. Also, it's a teeeeny bit dated now, but I learned a lot from reading Scott Berkun's Making Things Happen back in the day and it's mostly aged really well
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May 8, 2017 23:40
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Man, what a terrible job you must have, to believe a management position is better than what you're currently doing.
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May 9, 2017 06:24
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