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Maybe the customer correctly observed that it was 10 minutes before the store closed which means the store was not closed and was open for business.
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Jun 30, 2017 02:01
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| # ? May 9, 2024 23:06 |
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I never said her desires were invalid, and we never refused service. I was explaining why Starbucks employees look miserable via firsthand example. That horse you're on is incredibly high by the way, how did you get up on it?
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Jun 30, 2017 02:07
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canyoneer posted:Maybe the customer correctly observed that it was 10 minutes before the store closed which means the store was not closed and was open for business. Eh that's iffy, like you can't order pizza 5 minutes before close from most places because it takes more than 5 minutes to make the pizza and delivery. Think about it like last call in a bar, you can't order drinks past the point where you'd hold up closing time.
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Jun 30, 2017 02:26
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canyoneer posted:Maybe the customer correctly observed that it was 10 minutes before the store closed which means the store was not closed and was open for business. I've correctly observed that you're an rear end in a top hat!!!
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Jun 30, 2017 02:37
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ArbitraryC posted:Eh that's iffy, like you can't order pizza 5 minutes before close from most places because it takes more than 5 minutes to make the pizza and delivery. Think about it like last call in a bar, you can't order drinks past the point where you'd hold up closing time. When I was a delivery driver you could order online up until the closing time (10pm). So you're like, yay I can go home! Oh wait nope I have to drive 20 more minutes for a $1 tip lol
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Jun 30, 2017 03:04
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campers were the worst about that at restaurants. folks who would walk in five minutes before closing and expect full service i didn't mind people who said basically "sorry we know it's late we'll be quick" because we're going to be around after close cleaning up anyway but folk who would linger for hours long after the restaurant closed and refuse to leave were the loving worst. i had one couple who stayed past our 10pm closing time until nearly 1am, then they got pissy that they couldn't order dessert because the pastry chef had gone home. they threatened to call the manager, i gave them his number (he had gone home too) and wished them good luck. i hope they did call him and explained why they were unsatisfied even though they ended up costing the restaurant money for keeping three employees there on the clock while they sipped wine and played grabass under the table long past we had locked the doors the best managers were the ones who wouldn't mind if you were cleaning up near campers. normally the problem is you're not supposed to visibly close the restaurant while people were still there, but sometimes managers are just all gently caress em, go vacuum next to their table, put all the chairs up. see if they get the hint
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Jun 30, 2017 04:02
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Tiberius Thyben posted:I have a few non retail stories. I used to work at a coca cola shipping warehouse. One day, a guy wandered in and asked to speak to whoever was in charge. I figured he was a small customer or something picking up an order or whatever, and pointed him in the direction of the lead hand. Half an hour later, lead hand comes up and asks why I was sending idiots his way. Apparently the guy got an email from "Coca-Cola UK" (this was in Canada) telling him he won a bunch of money, and to give them a bunch of info. He did, and he came in here to ask why he hadn't gotten the money yet, and how to get it. The guy would not believe he was being scammed, and wanted to see a local or regional manager because clearly the lead hand just didn't know about it. Eventually the lead hand needed to tell him that he would ask his boss and get back to him to get him to leave. You unironically sound cool as hell
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Jun 30, 2017 04:14
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boner confessor posted:campers were the worst about that at restaurants. folks who would walk in five minutes before closing and expect full service My favorite managers are the ones that straight up tell them "we're closed." We had some very angry-looking lady come in with her two 13/14 year old (grand?)sons around 7 pm, asked when we closed, said "9pm? Good." then just left the kids there. 845 comes, manager tells the kids we're closing in 15min. 9pm rolls around and they're still sitting there playing on their phones. They didn't call their (grand?)mom or anything, just kept sitting. Anyways manager tells them sternly that we're closed and makes them leave. I do feel bad for the kids since they were p much abandoned, but we're not a loving babysitting service. Oh also, what I learned from my fast food days: never get fast food within an hour of the store closing. Thin Privilege fucked around with this message at 05:51 on Jun 30, 2017 |
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Jun 30, 2017 05:48
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Thin Privilege posted:When I was a delivery driver you could order online up until the closing time (10pm). So you're like, yay I can go home! Oh wait nope I have to drive 20 more minutes for a $1 tip lol I legit don't get people who don't understand the concept. Its just last call.
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Jun 30, 2017 07:03
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Glenn Quebec posted:Mistakes are commonly made by those in the retail industry. Says the man who gets hosed over continuously by a team of finance morons. They stopped trying to get you sacked yet? Fuckface the Hedgehog fucked around with this message at 07:45 on Jun 30, 2017 |
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Jun 30, 2017 07:42
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I can confirm every casino story. every. one. I like my job a lot but drat
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Jun 30, 2017 10:29
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Fuckface the Hedgehog posted:Says the man who gets hosed over continuously by a team of finance morons. They stopped trying to get you sacked yet? That got sorted out. You should follow my other posts in that thread since you're interested. I also had a conversation with my boss about the whole ordeal and he said the extra effort will reflect in my year end bonus and help for the percent raise. We'll see though.
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Jun 30, 2017 12:56
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Thin Privilege posted:When I was a delivery driver you could order online up until the closing time (10pm). So you're like, yay I can go home! Oh wait nope I have to drive 20 more minutes for a $1 tip lol So I've got a question about tipping. I always tip in cash (20%, if it's 70 dollars he/she gets 14 bucks, or so) because I heard somewhere, sometime, that places will take up all the tips and not give all of it back to the employee. Is that true? Am I really helping a person out by giving them a cash tip (and giving them the option of whether to turn it in or not)? Or is this just a dumb urban legend I stupidly believed?
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Jun 30, 2017 14:34
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spacetoaster posted:So I've got a question about tipping. I always tip in cash (20%, if it's 70 dollars he/she gets 14 bucks, or so) because I heard somewhere, sometime, that places will take up all the tips and not give all of it back to the employee. Yes its true I drove for a franchise that used to do that to make it "fair" for the kitchen staff who were paid more than us, didn't have to pay for gas/repairs/insurance, and didn't have to clean. It turned out these dudes were just taking the tips for themselves but, they were good at keeping the crab bucket mentality going so we never figured it out. The boss was a sovcit and didn't believe in taxes so that got reported to the IRS and half a year into my next job the IRS shut that business down and took everything.
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Jun 30, 2017 14:42
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Azuth0667 posted:Yes its true I drove for a franchise that used to do that to make it "fair" for the kitchen staff who were paid more than us, didn't have to pay for gas/repairs/insurance, and didn't have to clean. It turned out these dudes were just taking the tips for themselves but, they were good at keeping the crab bucket mentality going so we never figured it out. The boss was a sovcit and didn't believe in taxes so that got reported to the IRS and half a year into my next job the IRS shut that business down and took everything. WTF? Were you using your personal vehicle and not the company's?
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Jun 30, 2017 14:51
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Shinku ABOOKEN posted:WTF? Were you using your personal vehicle and not the company's? I'm guessing the glamorous world of food delivery
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Jun 30, 2017 14:59
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At the Pizza Hut corporate shop I worked for, drivers kept all tips, cash or electronic + the $4.25 an hour they made while on the road. Inside crew made the flat $7.25 + whatever tips left by pickup orders (if the cashier decided to not pocket it)
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Jun 30, 2017 15:18
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spacetoaster posted:So I've got a question about tipping. I always tip in cash (20%, if it's 70 dollars he/she gets 14 bucks, or so) because I heard somewhere, sometime, that places will take up all the tips and not give all of it back to the employee. I believe it depends on the state, but typicaly its illegal to take the tip and give it to anyone but the server (gently caress you, back of the house). Obviously, since most restaurants are in poor shape owners/managers do whatever they can and commit crimes constantly to take your money away from the other employees. The only actual solutions are the death of the capitalist system which, hahahaha, the US unfucks labor laws regarding this which, hahahaha, or servers as a job is replaced by machines and now ive made myself sad.
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Jun 30, 2017 15:24
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Am I supposed to tip for pickup orders? I've tipped and not tipped, and it feels wrong both ways. Lately I've just been tipping like 5% on them and it feels like a fair compromise?
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Jun 30, 2017 15:27
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Arven posted:Am I supposed to tip for pickup orders? Do you order from them regularly? If so, tip. You will get a good reputation with them and they will be more inclined to give you free stuff or bigger portions. My local pizza place I order from recognizes my voice and I know sometimes I get bigger portions of fries/onion rings/whatever.
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Jun 30, 2017 15:35
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Shinku ABOOKEN posted:WTF? Were you using your personal vehicle and not the company's? Pretty much all food delivery drivers use their own cars. The store doesn't compensate for that stuff (or does so at a hilariously low amount, we got like $2-5 per work day, not depending on the amount of miles driven, but on the amount of sales you did. So you could have driven 20 miles and sold $5 or walked down the street and sold $5 and you'd get the same "reimbursement" ). spacetoaster posted:So I've got a question about tipping. I always tip in cash (20%, if it's 70 dollars he/she gets 14 bucks, or so) because I heard somewhere, sometime, that places will take up all the tips and not give all of it back to the employee. Cash tips are good because you don't technically* have to report them to the owner/IRS so when you're broke as poo poo it's really nice to get the full $5 and not $2.50 or whatever it is after taxes. The owners stealing the tips is also true. *e: what I mean is that if there's no paper trail of what you got, you're stupid if you report your cash tips. Thin Privilege fucked around with this message at 16:20 on Jun 30, 2017 |
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Jun 30, 2017 15:40
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happyhippy posted:Do you order from them regularly? Pizza places I don't tip at, but if you're ordering carry out from a sit-down restaurant it's nice to leave the server who bagged your order a few bucks when they ring you out
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Jun 30, 2017 15:43
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Thin Privilege posted:Pretty much all food delivery drivers use their own cars. The store doesn't compensate for that stuff (or does so at a hilariously low amount, we got like $2-5 per work day, not depending on the amount of miles driven, but on the amount of sales you did. So you could have driven 20 miles and sold $5 or walked down the street and sold $5 and you'd get the same "reimbursement" ). This is hosed up. Where I am it's either a company owned or a company leased vehicle. Can any euro goons tell us if this is also the case over there?
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Jun 30, 2017 15:48
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Shinku ABOOKEN posted:This is hosed up. Where I am it's either a company owned or a company leased vehicle. Can any euro goons tell us if this is also the case over there? I think it's a mix here in the UK, but the vast majority of food I get delivered is from people driving what look like their own cars. Like, there's child booster seats in the back, that sort of thing. There's occasionally someone in a car with the restaraunt logo on the side, but really not very often.
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Jun 30, 2017 15:51
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Shinku ABOOKEN posted:WTF? Were you using your personal vehicle and not the company's? Yeah this has been how it is everwhere I've been for pizza delivery. E: USA. Azuth0667 fucked around with this message at 15:55 on Jun 30, 2017 |
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Jun 30, 2017 15:53
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Shinku ABOOKEN posted:This is hosed up. Where I am it's either a company owned or a company leased vehicle. Can any euro goons tell us if this is also the case over there? Live in a city, only Dominos has its own vehicles. Rest are own cars. Its funny seeing a 30k value car delivering my pizza sometimes.
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Jun 30, 2017 15:57
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Barudak posted:I believe it depends on the state, but typicaly its illegal to take the tip and give it to anyone but the server (gently caress you, back of the house). Obviously, since most restaurants are in poor shape owners/managers do whatever they can and commit crimes constantly to take your money away from the other employees. The machine thing is happening and it sucks. I get stuck going out to olive garden instead of the awesome family run italian place near me because my family are suspicious and dumb when it comes to food. Olive garden is attempting to phase out servers with lovely almost tablet-kiosk hybrid things they call the ziosk. The ziosk fucks up pretty much all the time and something to do with the light from them triggers a migraine for me so these things are absolutely awful for me. I can't imagine they're any good for the servers either since what kind of service gets conveyed through an irritating screen constantly advertising games too lovely for the applestore to you?
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Jun 30, 2017 16:04
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Those little tablets are here to stay because they close out tables faster leading to lettting more people eat at the restaurant, never forget to be constantly upselling, and are basically tableside gambling machines so restaurants have a whole new revenue stream to hoover up.
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Jun 30, 2017 16:12
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I worked for caltex for a bit. In the first hour of my first training shift, someone shat on the floor of the toilet. Someone stood in the middle of the room and helicopter pissed a few times too. Still better than working hospitality, gently caress old people
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Jun 30, 2017 16:13
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Glenn Quebec posted:That got sorted out. You should follow my other posts in that thread since you're interested. I also had a conversation with my boss about the whole ordeal and he said the extra effort will reflect in my year end bonus and help for the percent raise. We'll see though. The bonus is you will be sent there to head up the team.
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Jun 30, 2017 16:20
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gently caress me, if I get sent to HK. I'd only do it if the pay increase was significant. (What am I kidding saying no would be career suicide.) But ya, working in Asia is not a goal of mine.
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Jun 30, 2017 16:22
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Also most car insurance policies (USA) specifically exclude coverage if the car is being used as any sort of delivery vehicle.
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Jun 30, 2017 16:24
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Oh and gently caress people who tip 5-10% to delivery drivers. Though I can't entirely blame them because I assume most of them think the restaurant reimburses the driver with the delivery fee. Lol no, that goes straight into the owner's (or corporate he'd if it's a franchise)'s pocket. Regardless, it's lovely to give 5-10%, especially when you see they're driving a 10 year old beater covered in duct tape because the driver is obviously too poor to afford to get it fixed.
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Jun 30, 2017 16:27
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Barudak posted:Those little tablets are here to stay because they close out tables faster leading to lettting more people eat at the restaurant, never forget to be constantly upselling, and are basically tableside gambling machines so restaurants have a whole new revenue stream to hoover up. I have an army of children and my first experience with those stupid things was at a red robbin place. I didn't know what it was, but my kids immediately did whatever to play games. I thought it was just something for kids, til I got my check. I politely told the manager I never agreed to pay for the dumb games and that they shouldn't allow children to be making "purchases" without the parents consent. He started to argue that the charges would remain and I should watch my kids more carefully so I got loud and the charges were removed. Now, if a place has one of those devil machines I ask to have it removed. If they won't remove it I just put it on the floor, or another table and refuse to let them put it back. BUT, if it's just adults they're great. Splitting checks is super easy with them.
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Jun 30, 2017 16:34
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I try to tip any delivery driver at least $5. I don't really see the cost of the order as relevant. I rarely anything expensive for delivery anyway. If I'm enough of an rear end in a top hat to order a pizza delivery on a holiday then I always tip a full $20.
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Jun 30, 2017 16:35
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Thin Privilege posted:especially when you see they're driving a 10 year old beater covered in duct tape because the driver is obviously too poor to afford to get it fixed. That really just depends. If I were doing that I'd buy an old beater covered in duct tape just for that job. Hell, I sold my 87 Honda civic for 300 dollars cash for someone to use at work. And that car is running today. 
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Jun 30, 2017 16:38
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You have to tip well. I legit feel like 25% is how it should be. poo poo, even if it's a 3.50 cup of coffee, give a dollar.
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Jun 30, 2017 17:17
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Skimmed most of the tipping conversation and it reminded me- Didn't Chickie's & Pete's get into some kind of huge legal trouble because they were withholding tips from their employees?
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Jun 30, 2017 17:24
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Shinku ABOOKEN posted:WTF? Were you using your personal vehicle and not the company's? When I was delivering pizza it was very common to hear "Why should I tip, there's a god drat $1.75 delivery fee, that's your tip!" Especially when delivering to the wealthiest neighborhoods, poorer people would generally try to tip at least 5 bucks though. Except one old guy thinking he was being clever by saying "keep the change" and it was a whopping $0.10, which I just dropped on the porch and left. According to our manager, the fee was to reimburse the store for having to pay drivers while they aren't "at the store working." ...When I came back home to work during a winter break I learned that manager was arrested for embezzling.
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Jun 30, 2017 17:35
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Why don't any of you extremely abused retail workers ever give a call to your local EEOC? I mean it probably takes about as much effort as posting 10 paragraphs about how rude it was for someone to tip you 15% instead of the 25% you are entitled to?
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Jun 30, 2017 17:39
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