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The Iron Rose posted:Man I should be a police informant because apparently people are just loving dying to confess their criminal conspiracies to me. Our office says IT. I should say Therapy with the amount of poo poo we hear from ~everyone~. I know more about stuff I shouldn't know about than I care to. I'm glad I can keep my mouth shut.
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Aug 4, 2017 16:12
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Be wary of HR unless you are very sure what they did is an issue. Their #1 priority is to protect the business, and that doesn't always intersect with your own issues the way you think it would.
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Aug 4, 2017 16:17
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Siochain posted:Our office says IT. So very much this. Bonus points for people assuming that you won't be insulted when they tell you how much they dislike you, or how they think they're better than you and should have a higher paycheck because ~egos~.
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Aug 4, 2017 16:19
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Oh man I missed a boatload of frantic messages that she sent me at 5 in the morning, assuring me that I would "in no way be violating my security obligations." Bitch this is source code you wrote for us. Even if it was just vacation photos or a dick pic collection, I'd be violating my security obligations because I have no way to verify that she hasn't masked the files in some way. Anyways mostly panicking because our lawyer said they'd have to do a wipe, which probably explains why she wanted me to not only clone her hard drive, but also export code she wrote over the internet to a server in her control. She wanted me to do this from my loving office. Shockingly, no one here really seems to care that much. Apparently since they're wiping it anyways it's whatever. My hands are clean though. Took screenshots of the messages, drafted an email detailing everything and sent it to my manager and to my personal email account. If someone hangs for this, it sure as hell won't be me. My first day! Jesus. E: I can't wait to see what she sends me when she realizes that I reported her. Don't worry, I'm a generous gal. I'll share with the class. The Iron Rose fucked around with this message at 16:32 on Aug 4, 2017 |
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Aug 4, 2017 16:25
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Cat Army 
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The Iron Rose posted:Shockingly, no one here really seems to care that much. Apparently since they're wiping it anyways it's whatever. Until it migrates it's way up the chain, and a C-level gets told that a competitor tried to steal our source code, then it's all hands on dick emergency time.
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Aug 4, 2017 16:37
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Methylethylaldehyde posted:Until it migrates it's way up the chain, and a C-level gets told that a competitor tried to steal our source code, then it's all hands on dick emergency time. 
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Aug 4, 2017 16:51
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We've said man, we're here for you. And if that requires touch you, we will.
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Aug 4, 2017 16:53
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I don't see what's confusing given your avatar.
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Aug 4, 2017 17:04
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The Iron Rose posted:Oh man I missed a boatload of frantic messages that she sent me at 5 in the morning, assuring me that I would "in no way be violating my security obligations."
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Aug 4, 2017 17:43
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anthonypants posted:Keep up with this, don't ever stop demonstrating intent to destroy the data, but give her the files. Oh man the less talked about option C. Could have our own HBO special on hand here.
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Aug 4, 2017 17:55
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Sirotan please read the goon in the well story, your indecision about what to do is slowly turning you into the goon in the well.
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Aug 4, 2017 18:28
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anthonypants posted:Keep up with this, don't ever stop demonstrating intent to destroy the data, but give her the files. This was her offer to me, and I quote: "It's convenient that you're the current hardware master, this is technically social engineering. Your cooperation would be met with much personal respect and likely several several lunch and drink tabs." I'm actually insulted that she thinks that I'm so easily bought. Gee, thanks. I'll definitely be really happy I have your personal respect from the inside of a cell.
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Aug 4, 2017 18:35
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"They'd gotten an intern to wipe it before I could get to it, sorry."
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Aug 4, 2017 18:41
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The Iron Rose posted:This was her offer to me, and I quote: lol at trying to bribe someone to steal source code with some free meals and drinks. Edit: And bonus 'personal respect'. If I have to buy someone's respect, then what is it worth? Edit2: This reminds me of the coworker I had that tried to get me to 'help'(read: do for him) an exam that involved refreshing A+ level information. I reported him and all that happened is that he got someone else to do it for him. 
Peachfart fucked around with this message at 18:51 on Aug 4, 2017 |
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Aug 4, 2017 18:47
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And what do you know, I just learned that I'm getting a $5000 raise. Because they didn't think the previous salary I was quoted when I accepted the job literally yesterday was "fair to me." I think that might just be the quickest raise ever received on record. Man now I'm really curious about that source code. The Iron Rose fucked around with this message at 19:19 on Aug 4, 2017 |
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Aug 4, 2017 19:15
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The Iron Rose posted:And what do you know, I just learned that I'm getting a $5000 raise. Because they didn't think the previous salary I was quoted when I accepted the job literally yesterday was "fair to me." Was her name Slugworth? I think you may be winning a chocolate factory.
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Aug 4, 2017 19:24
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Dear HP support, I buy extended warranties because I don't work at an MSP anymore and have 0 interest in troubleshooting lovely hardware problems. Please send just send me a shipper and stop asking me to cannibalize workstations in production to do your work. Thanks.
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Aug 4, 2017 19:55
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Calling it - management and this ex-employee are colluding to see who they can and can't trust with proprietary data. She may still even be on the payroll...
slightpirate fucked around with this message at 19:59 on Aug 4, 2017 |
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Aug 4, 2017 19:56
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Lol at people not keeping personal archives of everything you've done at work.
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Aug 4, 2017 20:22
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MF_James posted:Lol at people not keeping personal archives of everything you've done at work. "Your Honor, I'd like to submit my posting history on the 'dead and gay comedy forum' Something Awful as evidence."
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Aug 4, 2017 20:23
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A chat came in: 12:13PM : Hi!12:25PM  : Hey, if you let me know the issue when you say hi, I can help you quicker. It'll be easier for both of us instead of waiting for me to say hi back and I can prioritize better. If you're issue is a P1, I can stop what I'm doing and help you.12:26PM : Hi!12:45PM : ...Is it rude to just reply with http://www.nohello.com Tigren fucked around with this message at 20:45 on Aug 4, 2017 |
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Aug 4, 2017 20:31
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Tigren posted:A chat came in:
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Aug 4, 2017 20:34
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anthonypants posted:Yes, because that website doesn't support https. Turns out SA automatically adds https if you leave it off.
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Aug 4, 2017 20:46
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Tigren posted:A chat came in: Uh... Saying hello is good. And polite. Edit: And if someone wrote those  about saying hi, I'd also probably respond with hi.
Peachfart fucked around with this message at 21:10 on Aug 4, 2017 |
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Aug 4, 2017 21:07
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I'm feel like I'm in the minority in this industry. But I feel like a little bit of small talk around these interactions is good and important. It helps humanize the user to you, and you to the user. It goes a long way into influencing how people perceive each other, and makes the working environment more pleasant overall. That being said, there are still plenty of assholes that will treat you like poo poo no matter what. edit: Basically, what I'm saying is that if someone said hi to me, I'd respond with "Hey, how is your day going?" not some rant about them not immediately complaining about a problem.
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Aug 4, 2017 21:12
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Peachfart posted:Uh... Saying hello is good. And polite. They aren't saying to NOT say Hello. They are saying to not say JUST Hello. So, instead of just seeing "Hello" in support chat, you see "Hello. When I access the intranet site, I am getting a 501 error. What can we do about this?" See? SO MUCH better.
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Aug 4, 2017 21:15
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ERROR: INEFFICIENT HUMAN INTERACTION DETECTED
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Aug 4, 2017 21:18
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Japanese Dating Sim posted:ERROR: INEFFICIENT HUMAN INTERACTION DETECTED
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Aug 4, 2017 21:24
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Japanese Dating Sim posted:ERROR: INEFFICIENT HUMAN INTERACTION DETECTED Do you get mad if the other person just says hi back
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Aug 4, 2017 21:25
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The Iron Rose posted:I think that might just be the quickest raise ever received on record. I got a raise in between receiving a job contract and signing it - sent it late at night on June the 23rd last year, signed it the next day, for a job defined in dollars but paid in pounds.
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Aug 4, 2017 21:27
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Japanese Dating Sim posted:ERROR: INEFFICIENT HUMAN INTERACTION DETECTED Yeah. You've obviously never done any real support. You have limited time to spend on each case, but you can't really tell a client that. So, yeah, go do your thing then come back when you have some experience.
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Aug 4, 2017 21:28
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Samizdata posted:Yeah. You've obviously never done any real support. You have limited time to spend on each case, but you can't really tell a client that. So, yeah, go do your thing then come back when you have some experience. You're assuming a lot about me based on my post, and I'm assuming a lot about you based on this post, so we'll just go on our separate ways equally ignorant. 
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Aug 4, 2017 21:34
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There is nothing wrong with help desk... But there is much more in IT than processing faceless users through a phone queue. For example: I have never worked in help desk, and if I took that attitude towards my users or coworkers I'd be fired by the end of the day. Treat everyone as a human being and you will go far.
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Aug 4, 2017 21:35
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Japanese Dating Sim posted:You're assuming a lot about me based on my post, and I'm assuming a lot about you based on this post, so we'll just go on our separate ways equally ignorant. Fair enough. Pax.
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Aug 4, 2017 21:36
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Japanese Dating Sim posted:You're assuming a lot about me based on my post, and I'm assuming a lot about you based on this post, so we'll just go on our separate ways equally ignorant. Internet working as intended.
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Aug 4, 2017 21:38
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Japanese Dating Sim posted:You're assuming a lot about me based on my post, and I'm assuming a lot about you based on this post, so we'll just go on our separate ways equally ignorant.
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Aug 4, 2017 21:40
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WHAT R U WEARING???
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Aug 4, 2017 21:48
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Dick Trauma posted:WHAT R U WEARING??? IBM Type M with the coiled PS/2 cable. You wanna feel the heft of my steel back plate and experience the tension in my keys?? 
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Aug 4, 2017 21:58
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Elizabethan Error posted:it's not an assumption on his part, just a logical extension based on your dumb post. P sure he's talked about being in helldesk multiple times. Some people manage to be helpful and efficient without sperging out at people who just say "hi." In fact, it's more efficient to type "how can I help you?" because it takes a lot less time. I hope that helps you and/or the OS (original sperglord) in your job where your tenure is measured in days until alcoholism.
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Aug 4, 2017 21:59
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Anyone who doesn't open conversations with "sup" is a four-eyed square, man
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Aug 4, 2017 22:06
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