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An email came in:quote:Subject: My password for [software that has 3 different instances, with no sync'd password] is not working please send me a temp one so that I can log on and change to new password Gee, thanks. Which version is your password not working for. Also DON'T PUT EVERYTHING IN THE SUBJECT. God drat that pisses me off. At the very least copy and paste from subject to body.
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Sep 1, 2017 21:30
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Here you can watch 3 hours and 47 minutes of a printer working hard and a shredder constantly jamming: https://www.youtube.com/watch?v=vXwb_7DdZeQ Perhaps the best use of a printer I have ever seen.
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Sep 2, 2017 00:02
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nielsm posted:Here you can watch 3 hours and 47 minutes of a printer working hard and a shredder constantly jamming: 
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Sep 2, 2017 00:10
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The printer should print directly into a shredder and then the video ends with the printer and shredder themselves being put into a larger shredder.
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Sep 2, 2017 00:16
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So I'm loving my new job and the fact that it's more organized, everyone is cool, and I feel like I've been there for years even though it's been less than 60 days. Better pay, no on call duties, I can dictate what (if any) work I do after hours, and I actually get compensated for overtime! Anyhow, I got a small card in the mail from the CEO of my last job, basically talking about how they "knew I worked hard" and "appreciated all the time and effort I put in" and said to feel free to come back and visit the office sometime. This was the same CEO that, over the last 2 years, would literally talk trash behind peoples' backs in email after they'd quit. Usually it was some snarky garbage about how "they couldn't handle the pressure/workload" or "they weren't cut out for the MSP business." Every person that left ended up quitting for the same reason - lovely management, non-existent work/life balance, below-market wages, and being plain burned out because management dragged their feet hiring anyone. I chuckled and threw the card in the trash. I left for a reason, and that idiot was the biggest one. When I can leave their poorly run MSP and get a job for a solid 20% increase in pay where I do less work, there's a serious problem with how the company is being "managed".
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Sep 2, 2017 01:17
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Malek posted:This ^ So on a scale of 1 to 10 how terribly bad is https://www.youtube.com/watch?v=brdmnUBAS00
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Sep 2, 2017 06:26
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Ursine Catastrophe posted:So on a scale of 1 to 10 how terribly bad is That is a 10 because it is a parody channel.
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Sep 2, 2017 06:28
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Anyone remember the one that was sorta like How To Basic, where he shows how to remove a heat sink from a CPU, and he just ends up using a hammer?
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Sep 2, 2017 06:31
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SEKCobra posted:IDK, my problem with Linus is his pretending to be scientific and acting like he is an authority on things when just about everything that company produces is SO loving WRONG. I have never seen them pretend to be remotely scientific. I don't know how any viewer could possibly confuse their channel with a serious-you-should-do-these-things tech channel. We just had a link where he exclaimed "Our PCI Express riser chain is almost as tall as Darth Vader!" Point out to me the person you guys have encountered who thinks they're acting like an authority. Deuce fucked around with this message at 19:24 on Sep 3, 2017 |
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Sep 3, 2017 19:20
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I dunno if you can browse the members list on Spiceworks, but that
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Sep 3, 2017 19:52
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Spiceworks lol Their forums are literally full of the most wrong idiots who have ever maintained tiny environments and there are never any threads where people dogpile people for posting flat-out untrue bullshit.
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Sep 3, 2017 20:04
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If I was interviewing someone, I think a good question to ask would be "when searching for information about an error or problem, you see results from the following websites, tell me which ones you might check first, and your opinion on the reliability of the information." Then include a printout, or show then a screen of a Google search that shows HP support forums Spiceworks Support.Microsoft.com Serverfault/Stack Overflow Some random website
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Sep 3, 2017 20:15
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Dr. Arbitrary posted:If I was interviewing someone, I think a good question to ask would be "when searching for information about an error or problem, you see results from the following websites, tell me which ones you might check first, and your opinion on the reliability of the information." And if the answer isn't "I'd click on spiceworks, microsoft, stack overflow, and the random website. I'd scan the information to make sure it's relevant, then check data from all four sources and compile a conclusion based on our actual problem" you can be pretty sure you're gonna be teaching the candidate some google-fu anyways.
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Sep 3, 2017 20:30
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The random website is usually a blog by an expert on the subject as opposed to a four year old unsolved thread
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Sep 3, 2017 21:04
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the expert is as likely to have named himself such as not tho.
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Sep 3, 2017 21:45
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I always liked experts exchange, 90% of the "answers" are the OP. "Well I just did these 20 random things, most of which are barely related to the problem, and one of must them fixed it! Or maybe the problem just went away on it's own, anyway, thanks guys!"
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Sep 3, 2017 21:50
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[quote="“RFC2324”" post="“476033861”"] the expert is as likely to have named himself such as not tho. [/quote] Yeah and this guy on Microsoft Support forums is an MVP. That’s a certification if I’ve ever heard one.
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Sep 3, 2017 21:51
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By the way, these kinds of nuanced, careful answers are the correct answer.
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Sep 3, 2017 22:02
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Ninety out of a hundred "answers" marked "Answer" on the technet forums are by some self-proclaimed Microsoft Support Specialist whose reply to a detailed and logically-explained post about how $random_service is crashing at regular intervals while logging $event_id but only when $particular_DC_is_authenicating is a cut-and-pasted "I reccomend that you reinstall ur domain, here sir is the steps you should follow to retinsatll your domain". Another nine "answers" are actual Microsoft staff responding to the initial question with a request for more information and some troubleshooting, and after the OP provides it, the MS staff just nopes the gently caress out of there and blueballs everyone. The final one is an actual answer that solves the problem in a reliable and permanent way but only for the previous version of the OS to what I'm running  Forget needle in a haystack—finding worthwhile answers there is like finding a needle in an entire sewerage treatment plant.
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Sep 3, 2017 22:14
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Rudager posted:I always liked experts exchange, 90% of the "answers" are the OP. "Well I just did these 20 random things, most of which are barely related to the problem, and one of must them fixed it! Or maybe the problem just went away on it's own, anyway, thanks guys!"
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Sep 4, 2017 00:26
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Collateral Damage posted:Alternatively, "Nevermind, I fixed it." with no explanation of how. These are definitely the best. Makes me so happy when people contribute so constructively to the community.
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Sep 4, 2017 01:53
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I always make sure to provide a detailed explanation of what the problem was and how to fix it and it pissed me off so much when I fixed my own ticket with MS (Convergys) and this was their response when I asked for an explanation and why they couldn't figure it out: "Unfortunately on Professional level of support we can’t work on root cause analysis or the observed problems, because of that we can’t provide you an explanation "
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Sep 4, 2017 08:40
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Half of my points on Stack Overflow are from one question I asked, and then answered myself after I solved it. It's not a lot of points, but every now and then I get a notification that I got an upvote, which tells me that someone actually got some use out of my question.
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Sep 4, 2017 09:04
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Weatherman posted:Ninety out of a hundred "answers" marked "Answer" on the technet forums are by some self-proclaimed Microsoft Support Specialist whose reply to a detailed and logically-explained post about how $random_service is crashing at regular intervals while logging $event_id but only when $particular_DC_is_authenicating is a cut-and-pasted "I reccomend that you reinstall ur domain, here sir is the steps you should follow to retinsatll your domain". This happens way too many times!
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Sep 4, 2017 09:19
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Sefal posted:This happens way too many times! I'll be honest, I got the the point where i assumed that to view the actual answer, you had to subscribe or something
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Sep 4, 2017 09:49
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I don't think you guys have tried getting useful info from the Apple forums. 
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Sep 4, 2017 09:58
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My bugbear is Adobe, where I can extensively detail exactly what the issue is, what software versions it occurs in, the actual root cause, and supply materials for 100% reproduction on any machine with the inevitable result of "I can't reproduce it on my side, have you tried updating to Creative Cloud?"
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Sep 4, 2017 10:59
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Ghostlight posted:My bugbear is Adobe, where I can extensively detail exactly what the issue is, what software versions it occurs in, the actual root cause, and supply materials for 100% reproduction on any machine with the inevitable result of "I can't reproduce it on my side, have you tried updating to Creative Cloud?" That's where WebEx and a "let me step you through and SHOW you what's happening" can be handy.
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Sep 4, 2017 11:17
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Collateral Damage posted:Alternatively, "Nevermind, I fixed it." with no explanation of how. PM'd you the fix 
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Sep 4, 2017 13:26
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Super Slash posted:PM'd you the fix This is just a windows 98 SE image with instructions for formatting my drive and installing it!
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Sep 4, 2017 13:34
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This way, you won't have the problem you were having! It's the Sirius Cybernetics Corporation approach where the essential uselessness of completely is completely obscured by the sense of achievement you get from getting it to work at all.
BlankSystemDaemon fucked around with this message at 14:49 on Sep 4, 2017 |
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Sep 4, 2017 14:46
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I just watched the Linus video and I just dont get why they painted rgb components instead of building a pc that isnt rgb. They didnt play the joke up enough to do it just for the lulz i feel
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Sep 4, 2017 20:51
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Yeah, Linus is basically a master shitposter at this point. Like, the absolute madman is actually doing the 1920x1080 PC.
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Sep 4, 2017 21:19
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What does everyone use for helpdesk/ticketing software? We currently use Spiceworks but are looking to replace next year. Asset management is a requirement as well, preferably with AD integration. I keep seeing Freshservice and Samanage pop up as recommended solutions, but I'd prefer some real world opinions.
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Sep 5, 2017 14:43
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Spring Heeled Jack posted:What does everyone use for helpdesk/ticketing software? We currently use Spiceworks but are looking to replace next year. Asset management is a requirement as well, preferably with AD integration. I keep seeing Freshservice and Samanage pop up as recommended solutions, but I'd prefer some real world opinions. I haven't used it myself but a few friends use this and swear by it: https://www.jitbit.com/hosted-helpdesk/
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Sep 5, 2017 14:48
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We use...lists and workflows in sharepoint 
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Sep 5, 2017 15:03
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We use BMC's Service Desk Express. Apparently the full on-prem version is different and not terrible, but SDE is really not wonderful. I don't hate using it, but it's little things that are super annoying. 1.5MB total attachment limit, only can attach one thing at a time, apparently no way to flag clients as inactive so the autosuggest keeps users who have been gone for 3 years. You can't make changes to a record someone else has open, and you can't kick them off it. So don't go for the Express version of Service Desk.
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Sep 5, 2017 15:18
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GreenNight posted:I haven't used it myself but a few friends use this and swear by it: This looks promising. A lot of the ones I look at charge per agent and extra for additional assets. And Jira integration!
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Sep 5, 2017 15:50
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Boogalo posted:We use...lists and workflows in sharepoint Asset management in Sharepoint? How does that work out?
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Sep 5, 2017 15:54
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Foxhound posted:Asset management in Sharepoint? How does that work out? Assets are just items in a custom list. It doesn't work out at all. The server room has its own database at least, but its in access with a builtin frontend.
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Sep 5, 2017 16:20
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