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One major problem with buying big appliances from Amazon is if there's a problem. Our new Samsung fridge wouldn't dispense water or make ice and it took a week to get a response from Samsung. We eventually just had Lowe's come and pick it up and got a different brand. Had we bought it from Amazon, we'd been stuck dealing with Samsung exclusively. Amazon could probably compete in that market, but they'd have to arrange for installations and returns while still being cheaper than the local big box.
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Oct 22, 2017 20:41
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Krispy Wafer posted:With H.H. Gregg gone and Sears likely toast, I guess all the appliance business is going to Home Depot, Lowes and Best Buy. Sears/Kenmore have a deal to sell Kenmore appliances on Amazon.
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Oct 22, 2017 21:17
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I'm surprised to see so many people buy from Best Buy. Traditionally Sears has been better with the deals. I hate Sears though so it's nice to know when i go shopping BB is a viable option
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Oct 22, 2017 21:20
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BB(at least the couple near me) have vastly improved and enlarged their appliance departments in the last couple years.
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Oct 22, 2017 21:58
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Having worked at Best Buy and being tasked with comparing prices and stuff, it's right up there with the other guys. It is actually part of why you're seeing the transformation of that section in their stores. The products are profitable, have service attachments, and they are really competitive price and service wise with places like Sears. I'm kind of a Best Buy fan boy from working there so long ago, but I'd still rather buy an appliance from not-going-bankrupt-not-depressing-to-go-to Best Buy than Sears.
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Oct 23, 2017 05:31
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Spiderjelly posted:The pro move is to put a sheet on top of a foam topper and have that be your bed. Floor sleeper 4 lyfe. this was very close to being our sleeping situation a few years ago and I would rather not 
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Oct 23, 2017 05:40
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The Snoo posted:this was very close to being our sleeping situation a few years ago and I would rather not Live in Asia for three years and American mattresses will feel like marshmallows.
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Oct 23, 2017 06:13
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Best of luck to those who own one, but I've heard nothing but horror stories from people who've owned Samsung appliances for more than a few years (people whose houses I've been to, not just second-hand anecdotes). Not to say the classic brands are foolproof either; we had to get our Maytag washer replaced after a few days. But it was still a pretty painless experience. Samsung's customer service is an absolute nightmare, even for TV repairs which you'd think is their wheelhouse. They typically send some independent contractor whose main goal seems to be voiding the warranty in order to make the inevitable follow-up repairs even more of a headache. I think the old dinosaurs will still have the appliance market locked down for at least 5 more years or so. But obviously I'll never say never. Someone could disrupt this market, but they've got a way to go.
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Oct 23, 2017 14:40
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Jastiger posted:Having worked at Best Buy and being tasked with comparing prices and stuff, it's right up there with the other guys. It is actually part of why you're seeing the transformation of that section in their stores. The products are profitable, have service attachments, and they are really competitive price and service wise with places like Sears. I'm kind of a Best Buy fan boy from working there so long ago, but I'd still rather buy an appliance from not-going-bankrupt-not-depressing-to-go-to Best Buy than Sears. Just  if you think Best Buy is doing good
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Oct 23, 2017 15:06
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Here's how Sears liquidation is going in Toronto https://www.youtube.com/watch?v=5IALvCZsuBg
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Oct 23, 2017 15:09
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Sir Lemming posted:Best of luck to those who own one, but I've heard nothing but horror stories from people who've owned Samsung appliances for more than a few years (people whose houses I've been to, not just second-hand anecdotes). Not to say the classic brands are foolproof either; we had to get our Maytag washer replaced after a few days. But it was still a pretty painless experience. Samsung's customer service is an absolute nightmare, even for TV repairs which you'd think is their wheelhouse. They typically send some independent contractor whose main goal seems to be voiding the warranty in order to make the inevitable follow-up repairs even more of a headache. After we bought our Samsung and had problems with it, the guy at Lowes was doing that whole 'I'm saying non-committal vague things verbally but I'm shaking my head nooooooooo' about Samsung products. I think the problem is they're still a relatively new player and they don't have the same repair/support network as other manufacturers. Also Samsung makes fridges like they make phones in that they stick way too many non-essential features in there to create an impression of value. I'm not saying they are bad. But I think they're probably overpriced and if something goes wrong you're going to have a more difficult time getting decent support. We ended up getting a monster Frigidaire with two icemakers that produces enough ice to keep a dead body cold for days.
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Oct 23, 2017 15:26
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Bonzo posted:Here's how Sears liquidation is going in Toronto Wth is going on there? No staff?
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Oct 23, 2017 15:58
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Iron Crowned posted:Just Their stock has been going up for years. They’ve concentrated on profitable areas like appliances and services, cut costs using third party in stores where possible, and have moved on to cost cutting like shutting down stores (worked at one of the two they just shut down this month back in 2009). Heck, they just outsourced a big part of their online Geek Squad workforce. Say what you will about their inevitable end years from now, but they’re certainly not doing bad.
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Oct 23, 2017 16:21
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Whatever you do, stay the heck away from Whirlpool and any subsidiaries. I did QC work for a company contracted by Whirlpool; we have one of their larger manufacturing facilities in our town. Every component that made the dishwasher a dishwasher and not a plastic tub sitting in a metal box, pumps, motors, control boards, everything, was from China or Mexico, with the build quality you'd expect. Which is why the QC company I worked for literally had an office in the factory as they'd never run out of work. Granted, probably all home appliance companies do this, which is why you should just buy the cheapest drat thing and expect to replace it eventually. Planned obsolescence has made buying for quality an exercise in futility below a certain economic level.
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Oct 23, 2017 17:17
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I have a Samsung washer and dryer set. It got recalled.
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Oct 23, 2017 17:32
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Krispy Wafer posted:We ended up getting a monster Frigidaire with two icemakers that produces enough ice to keep a dead body cold for days. 
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Oct 23, 2017 18:12
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Spiderjelly posted:The pro move is to put a sheet on top of a foam topper and have that be your bed. Floor sleeper 4 lyfe.
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Oct 23, 2017 18:47
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ryonguy posted:Whatever you do, stay the heck away from Whirlpool and any subsidiaries. I did QC work for a company contracted by Whirlpool; we have one of their larger manufacturing facilities in our town. Every component that made the dishwasher a dishwasher and not a plastic tub sitting in a metal box, pumps, motors, control boards, everything, was from China or Mexico, with the build quality you'd expect. Which is why the QC company I worked for literally had an office in the factory as they'd never run out of work. in the UK, commonly Hotpoint/Indesit. GOOD POINTS: their stuff basically works! And you can fix it yourself a lot of the time! BAD POINT: you will have to. We have a Hotpoint washing machine and Indesit dishwasher, and both are great but I am regarding them as semidisposable.
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Oct 23, 2017 19:14
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From my experience selling appliances for 5 years (in Canada), Samsung front load washer/dryers were great (they also built Kenmore high end front load washer/dryers.) Samsung fridges were pretty good but everything else was garbage. LG fridges were great (also built high end Kenmore fridges.) Any fridge with an icemaker...well just expect the icemaker to be poo poo no matter the brand. Bosch dishwashers were amazing (again, they built Kenmore high end). This is the reason Kenmore is so popular in Canada is because people can get a matching set of appliances (same handles/look etc) but also have them built by the best manufacturer for that specific appliance. You would not believe how picky people are about their appliances matching. It's nuts. Also having worked for Sears for the 5 years before their sudden decline, we saw it coming. Also also, when you purchased appliances you could buy 5 year protection plans. Which is 5 years additional warranty past the manufacture warranty. Sears repairmen would come and do any repairs/replacements in those 5 years. Guess who won't be honoring those warranties now? And no money back for them either. Those protection plans cost roughly $200ish for a washer, or up to $700 for a fridge.
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Oct 23, 2017 19:23
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Mr.Radar posted:Due to a confluence of factors, both Marvel and DC are barely moving any comic books these days and the future's not looking too bright. I recently read a pretty good 30,000 word essay (in the form of a loving Twine game Wanted to second this. The guy is Colin Spacetwinks on Twitter. They're a real neat person with good insights and a kind heart. Also furry, but nowadays with Nazis running around who really cares about that?
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Oct 23, 2017 19:43
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) that goes into great detail on why. In addition to other things people have mentioned, one of the big reasons the US comic industry sucks is that one company (Diamond) has had a monopoly on the retail distribution of print comics in the US since the 90s. Unlike most book distributors, they don't accept returns of unsold copies so this makes comic stores super-conservative in what they order (since if they order too much of a book they're stuck with letting it languish on their shelves until it does sell, or trashing it and eating the cost). They also require all comics to be pre-ordered 3 months in advance, even new titles that nobody has seen yet (and which may not even be finished yet) and Marvel and DC primarily make their business decisions on which books to support based on these pre-orders. In one example in the essay, a book went from an ongoing series, to a miniseries, and finally cancelled all before the first issue even came out because its pre-sales didn't meet expectations. This, of course, is a really lovely situation for everyone and does absolutely nothing to help grow anyone's business.
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I read a detailed article. The problem with repairing Samsung appliances is that (A) there are very, very few certified repairmen and (B) Samsung barely ships replacement parts to the U.S. If there were sufficient supplies of replacement parts, repairing Samsungs would be doable. Without the parts, well...
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Oct 23, 2017 22:11
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Arsenic Lupin posted:I read a detailed article. The problem with repairing Samsung appliances is that (A) there are very, very few certified repairmen and (B) Samsung barely ships replacement parts to the U.S. If there were sufficient supplies of replacement parts, repairing Samsungs would be doable. Without the parts, well... Makes sense. When I called they told me a ticket was open and to expect a callback. When one never came I called back and they told me to be patient. I then asked for a ticket number and had that awkward moment where the person telling me to please be patient admitted no ticket was open and no one was going to call me back. My guess is Samsung is starting to punish tier 1 support for opening too many dispatches, so the agents try and punt problems to other helpdesk reps. Blaming your call centers is easier and cheaper than expanding your service footprint or keeping parts in stock.
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Oct 23, 2017 23:02
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Since this is temporarily appliance chat: what's the deal with front-load washers? What's the advantage there?
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Oct 24, 2017 00:45
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Volcott posted:Since this is temporarily appliance chat: what's the deal with front-load washers? What's the advantage there? You can put stuff on top of it without blocking the door.
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Oct 24, 2017 00:54
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Boogaloo Shrimp posted:You can put stuff on top of it without blocking the door. Uh, less water, cleaner clothes, longer lasting clothes, less soap.
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Oct 24, 2017 00:59
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Volcott posted:Since this is temporarily appliance chat: what's the deal with front-load washers? What's the advantage there? they seem to be more popular outside the US bc they're smaller, but this is just a casual observation
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Oct 24, 2017 01:08
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Burt Sexual posted:Uh, less water, cleaner clothes, longer lasting clothes, less soap. They don't really drain fully so you get nasty swamp water eventually. Unless you clean it regularly or something.
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Oct 24, 2017 01:22
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You have to occasionally use cleaning tabs to get rid of any smell. Vinegar works too. Front loaders rock.
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Oct 24, 2017 01:48
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Mustached Demon posted:They don't really drain fully so you get nasty swamp water eventually. Unless you clean it regularly or something. You don’t have a good front loader, or one at all. 2 loads a day 5 days a week.
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Oct 24, 2017 02:00
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Burt Sexual posted:You don’t have a good front loader, or one at all. 2 loads a day 5 days a week. In-laws have one and that was their biggest complaint. Not sure how often they used the cleany tabs or vinegar... You mean you run yours a gently caress ton? That's not a lot of time for swamp stank to grow. Personally, I have a high efficiency top load. Big difference is the lack of center pillar in the drum. Aside from scheduling repairs due to the above mentioned recall I have no complaints after a few years.
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Oct 24, 2017 02:18
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I went with Tuft and Needle, a local mattress place, for my mattress. They were on Amazon too, but at least with the local free delivery, if something hadn't worked out, they would have come back to get it, rather than me trying to ship a mattress back to Amazon....somehow. Here is something I don't get: other than a small selection in Party City, I have not seen any kind of poo poo for Pokemon by ways of new toys or various add-ons for the Pokemon Go or any other games that came out recently. Yes, I know Nintendo doesn't own POGO, but it seems like a gold mine no one taps into.
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Oct 24, 2017 03:23
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Burt Sexual posted:Wth is going on there? No staff? Probably nobody gives a poo poo considering they're losing their jobs. Hell that shoe department looks like the one at my own Sears during Christmas. Chronically understaffed, and nobody got paid enough to care. I feel for the lifers I used to work with, but driving past the Sears the other day I felt such a wave of relief that I managed to find another job with 3x the salary. gently caress Sears.
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Oct 24, 2017 03:35
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Mustached Demon posted:You mean you run yours a gently caress ton? That's not a lot of time for swamp stank to grow. I use mine (LG, came with the house) once or twice a week. The door has a little magnet to hold it barely open and dry after a load. I haven’t done anything to it in the year I’ve been here, and it just smells like stainless steel.
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Oct 24, 2017 03:55
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We had to clean out our front-loader's rubber flange thingy with vinegar recently. Also I found a ballpoint pen in there.
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Oct 24, 2017 06:08
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Spiderjelly posted:Live in Asia for three years and American mattresses will feel like marshmallows. Who the gently caress wouldn't want to sleep on a marshmallow? 
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Oct 24, 2017 06:35
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I was really confused by people being specific about 'front loading' washing machines until someone mentioned top loading. I've never seen the latter in someone's house, is that really normal in the US?
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Oct 24, 2017 07:07
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Corrode posted:I've never seen the latter in someone's house, is that really normal in the US? Yeah, in most homes and common areas of middle-class apartments. At least in my experience, they're half the price and have a larger capacity than available front-loaders.
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Oct 24, 2017 07:20
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Corrode posted:I was really confused by people being specific about 'front loading' washing machines until someone mentioned top loading. I've never seen the latter in someone's house, is that really normal in the US? Yeah, they were pretty much standard for a long time. The first time I ever saw a front loader was a wall of them at a laundry mat.
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Oct 24, 2017 07:26
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I've lived with and used front loaders, top loaders, and even an old fashioned twin-tub with a built in dryer. (which a couple of kittens got stuck in once for a couple of days. They were fine, just they and the dryer needed a wash afterwards) I figure front-loaders are popular for being easier to use, load and unload (reaching all the way down when you're old, young or short can be difficult and all) and small enough to fit in people's increasingly limited living spaces, while top-down ones have higher capacity and are more stable. People probably just buy whatever's convenient for them at the time.
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Oct 24, 2017 07:55
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For high efficiency top load vs front load they're basically the same when it comes to total costs. The spindle ones aren't but those are cheaper up front and durable as gently caress.
Mustached Demon has a new favorite as of 08:03 on Oct 24, 2017 |
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Oct 24, 2017 08:00
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