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We are getting rid of our exchange 2010 on-prem server and its six separate client company databases and moving everyone to O365 next year. I have zero experience with 365. How is it really? Am I in deep poo poo here?
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Nov 30, 2017 21:56
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MrMojok posted:We are getting rid of our exchange 2010 on-prem server and it’s six separate client company databases and moving everyone to O365 next year. No, that part is actually quite easy. https://technet.microsoft.com/en-us/library/o365e_hrcmoverequest_fl312271(v=exchg.150).aspx Its basically as easy as moving from one exchange server to another on prem. It doesn't get stupid unless you want to move between tenants.
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Nov 30, 2017 21:58
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Thanks Ants posted:In a similar vein, getting a ticket escalated because somebody else has "exhausted all options" and there's gently caress all information in there past the initial request. I love getting tickets forwarded to me with "Please perform the changes in the attached document", with zero attachment.
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Nov 30, 2017 22:17
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Sickening posted:No, that part is actually quite easy. Sickening, what I really mean is how is O365/exchange online to work with? None of us here has any experience with it.
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Nov 30, 2017 22:32
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MrMojok posted:Sickening, what I really mean is how is O365/exchange online to work with? None of us here has any experience with it. Working with it isn't a whole lot different than using Exchange 2013 or later. The Exchange Admin Panel in O365 is basically just the EAC from 2013/2016. You are basically just using an Exchange server hosted on somebody else's stuff. e: Obviously there is a lot more than just Exchange that comes (or can come) with O365, but my experience with those (Azure AD, Sharepoint, etc.) has been basically the same. Note that I do most of my work through powershell though.
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Nov 30, 2017 22:35
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If you currently administer Exchange through the admin console then it's a bit of a shift. Powershell is great, and there's a ton of TechNet resources to help you. https://support.office.com/en-us/office365admin
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Nov 30, 2017 22:36
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thirding this O365 rocks, just learn to love powershell if you don't already and abuse the microsoft provided resources to tell you how to do things you don't know how to do.
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Nov 30, 2017 22:38
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Powershell the gently caress out of O365, it ties in just like AD and it's easy peasy.
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Nov 30, 2017 22:39
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Kurieg posted:I love getting tickets forwarded to me with "Please perform the changes in the attached document", with zero attachment. Congratulations! You're done! Nice job on such a fast performance!
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Nov 30, 2017 22:40
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AlexDeGruven posted:You know, I can almost hear the eyes rolling when I get pulled into a conference call and the first words out of my mouth are "what changed?" I loving hate that. Usually when me or my coworkers are pulled into a meeting it's because poo poo has well and truly hit the fan. It usually takes a "ok it was working at X time, but verified as not working at Y time" *waves hands over each other* "so sometime, between X and Y, something had to change. So what was it?" Then we get about 20 minutes of "why is it something we did?" and "We have a ticket open with the vendor, but since we cheaped out on support we won't get a response until tomorrow at the earliest." Then FINALLY "well, all we did was update the config with some new settings and we pushed it at <some time after X but before Y>"
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Nov 30, 2017 22:44
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Thanks guys. Over time we have gotten into the habit of doing most everything through powershell now rather than the EMC on our Exchange 2010 server. For my part, a lot of the powershell knowledge I've gotten from this very thread and a couple of the other IT threads on SA. How is the uptime with exchange online, are there many outages, etc?
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Nov 30, 2017 22:50
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When it was BPOS it was a piece of poo poo, but most of the issues have been worked out now. What's important isn't really whether it ever goes down, it's whether you could achieve the same uptime for a budget less than $Texas. Uptimes are here: https://products.office.com/en-us/business/office-365-trust-center-operations
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Nov 30, 2017 22:53
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MrMojok posted:Sickening, what I really mean is how is O365/exchange online to work with? None of us here has any experience with it. It shouldn't look any different to the end users at all except for a newer outlook client for most cases.
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Nov 30, 2017 22:57
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If you do a hybrid migration then you won't even have the initial increased internet usage as everybody builds their Outlook caches back up. I would obviously pay some attention to the requirements of all your email coming in via your internet connection as opposed to a server down the hall, I'm really not convinced of the benefit of things like ExpressRoute for Office 365 when it's designed to be accessed via the public internet. Faster internet makes everybody happier anyway and there's never any downsides to going quicker than you need to, other than having to pay for it.
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Nov 30, 2017 23:16
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They are all getting it through the internet anyway. Our current exchange server is a VM in a datacenter in another location, and all the client sites connect to it through VPNs so there won’t be a lot of difference there.
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Nov 30, 2017 23:20
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I hear that Microsoft recently reverted, again, their stance on Hybrid deployments. First they were good and encouraged and you could get out of them, then they were alright we guess but there's no official method to leave Hybrid so here's a free copy of Exchange 2016 for you, to now apparently we support them again! So I'm gonna say if this is a route you are considering moving down, YMMV. As stated earlier, uptime to O365 is substantially better than it used to be and likely costs less than the $Texas required to achieve the same on your own gear.
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Nov 30, 2017 23:30
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AlexDeGruven posted:You know, I can almost hear the eyes rolling when I get pulled into a conference call and the first words out of my mouth are "what changed?" I wish you could see how often I ask this on conference lines and am met with nothing but dead air. It's hard enough to get the devs to admit to their own changes, but when the changes are on a dependency, good luck ever figuring it out.
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Nov 30, 2017 23:45
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I ask "What changed?" The immediate reply is "nothing," every time. (It's always something.)
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Nov 30, 2017 23:51
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I swear we didn't change anything. All of the sudden left-pad just stopped working.
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Nov 30, 2017 23:59
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Change chat: Got a notification we might be technically vulnerable to a Cisco vulnerability. The notification says they're looking into a change to fix the issue. So of course, everyone on the desk spends the next 5 minutes guessing what fun new methods of breaking the whole thing this change will have. They've tested it on a lab condition and it had no service impact, so we're not going to notify customers before we update their instances! (Thankfully, they're going to test on customers that are still in-build on production before they go ahead on an actual live customer)
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Dec 1, 2017 00:12
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mehall posted:They've tested it on a lab condition and it had no service impact, so we're not going to notify customers before we update their instances! Every time I've seen those two phrases put together, especially the "we're not going to notify customers" I get itchy.
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Dec 1, 2017 00:15
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ConfusedUs posted:I ask "What changed?" This has happened at least 100 times in the past 2-3 years that I can think of and something ALWAYS comes out 4-5 hours after I've wasted my time because "Oh yeah, we did this change to a thing you have no access to or control over, lol we're so wacky"
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Dec 1, 2017 00:30
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I got a load of poo poo the other day because I wanted to make a change to something that was hosting an application, ran it past the person who owns that application, scheduled the change and then two days later they notice that it broke part of it. Motherfucker, I asked you because you're meant to know, and when you say "yup that's all gone through everything is fine" I kind of expect that you've done some sort of testing. I think the guy literally pinged the box and was like "looks good from here!".
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Dec 1, 2017 00:31
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mehall posted:Change chat: We pushed an update to our Cisco APs last night. Out of 2250 or so, 190 didn't come back up. The last update was 144 had been fixed. One just came in saying 73 had been fixed. Uh oh...
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Dec 1, 2017 00:42
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https://imgur.com/gallery/uHlkvDd
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Dec 1, 2017 01:04
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That's clearly valuable memory! Reinventory it.
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Dec 1, 2017 01:13
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xsf421 posted:I wish you could see how often I ask this on conference lines and am met with nothing but dead air. It's hard enough to get the devs to admit to their own changes, but when the changes are on a dependency, good luck ever figuring it out. They had been at it since 4am, at least for that call, by the time I got pulled in. Apparently nobody thought to ask in the preceding 5 hours the most basic question of all. And devs are the loving worst. "We didn't change anything!" - 2 hours of troubleshooting - "All we did was rebase and push the entire stack for these 3 apps, but that wasn't supposed to affect anything." I'm glad I have oncall coverage for the party next week. I'm drinking all the poo poo at whatever bar Dan and Bill are pouring at.
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Dec 1, 2017 01:14
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HR would make you take it down because 'get what's coming to ya' could be taken as a threat, and everyone knows the IT guys and the mailman are always the first to snap.
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Dec 1, 2017 01:50
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Entropic posted:Re: Mac chat, I’m sure I’ve told this story in the thread before... Was the EMR Nightingale by chance? Because that sure is a...uniquely backwards product.
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Dec 1, 2017 02:22
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The CE is going to poo poo a brick.
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Dec 1, 2017 02:26
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Thanks Ants posted:If you do a hybrid migration then you won't even have the initial increased internet usage as everybody builds their Outlook caches back up. Sure, until they login and sync all their o365 mail that was previously cached locally.
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Dec 1, 2017 02:56
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Can’t you set policy to only sync like 7 days or something?
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Dec 1, 2017 03:23
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notwithoutmyanus posted:Sure, until they login and sync all their o365 mail that was previously cached locally. The local cache should stay consistent after migrating their mailbox in hybrid mode. GreenNight posted:Can’t you set policy to only sync like 7 days or something? You can, or turn caching off entirely.
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Dec 1, 2017 03:55
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Blue_monday posted:Was the EMR Nightingale by chance? Because that sure is a...uniquely backwards product. Got it in one.  I'm not sure any good EMR software exists, I've certainly never met a doctor who likes theirs.
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Dec 1, 2017 05:53
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Proteus Jones posted:Every time I've seen those two phrases put together, especially the "we're not going to notify customers" I get itchy. Yup! Thankfully we have in build customers in the production environment to try it on and find out how much i should be worried.
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Dec 1, 2017 09:20
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Weird, page number with a 5 on it is the same combination I have on my luggage! (I just wanted to post on this page).
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Dec 1, 2017 15:35
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Entropic posted:I'm not sure any good EMR software exists, I've certainly never met a doctor who likes theirs. For at least one of the major EMRs, the percentage of doctors happy with their experience has been going up year-over-year for a few years now. ...at slightly less than the rate the happiness percentage of "analysts" (i.e. people who configure the system) has been going down 
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Dec 1, 2017 16:16
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Entropic posted:I'm not sure any good EMR software exists It doesn't. All straight dogshit.
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Dec 1, 2017 17:36
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EMR is all poo poo, but dental-related EMR is Taco Bell poo poo. God drat I hate dealing with all of them.
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Dec 1, 2017 17:43
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Stop me when you’re triggered Dentrix Softdent EZDental Patterson Eaglesoft Dexis Gendex Practiceworks
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Dec 1, 2017 17:59
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