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dogstile posted:I've always just said my salary wishes are *more than i want to actually make* but i'm a little flexible.
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Jan 26, 2018 15:31
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So, the bosses are getting vendor presentation today for our new ticketing system. Two out of three vendors are presenting today. SuMO IT Solutions Inc. (ServiceNow) and TeamDynamix Solutions, LLC I don't know who the third is at this time. I know ServiceNow's been talked about in this thread, but I've never heard of TeamDynamix. Anyone have input on it? Which is better, assuming a good level of support for implementation? Also, it's really likely to be only used for ticketing, as we used PDQ Deploy and Inventory, and other departments have their own entrenched systems.
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Jan 26, 2018 16:20
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mllaneza posted:If you shop at Trader Joe's, check out the Lismore in the Scotch section. It's got a lot of flavor with a nice cinnamon-y finish. I call it a cheap Balvenie equivalent at $16.99. If you'd a Laphroiag drinker, try the Finlaggan for, I think $17.99. That's a decent peaty Scotch for a good price. We have state run liquor, but yeah Lismore and Finlaggan are fantastic for the money. Also The Fameous Grouse at around ~$20/bottle is loving fantastic for forgetting your day. ...and your pants.
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Jan 26, 2018 16:35
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Avenging_Mikon posted:So, the bosses are getting vendor presentation today for our new ticketing system. Two out of three vendors are presenting today.
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Jan 26, 2018 16:51
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Sprechensiesexy posted:Ok, onwards to the important questions: Interview was audio only so I wore pants in vain  I got asked about the difference between TCP and UDP and I didn't say "I would make a UDP joke but I'm not sure you would get it" Beyond that it went very well.
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Jan 26, 2018 17:23
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Sprechensiesexy posted:I got asked about the difference between TCP and UDP and I didn't say "I would make a UDP joke but I'm not sure you would get it" 
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Jan 26, 2018 17:36
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Vulture Culture posted:it doesn't matter, people will still fail to communicate with each other, loops will never get closed, and every team involved will shoot for all the wrong metrics to game the reporting Hmm, but on the other hand, I made a joke to a user about a donut fee for resetting her password, and they just delivered, with bonus latte.
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Jan 26, 2018 18:25
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Sprechensiesexy posted:Interview was audio only so I wore pants in vain Hello. I would like to hear a TCP Joke.
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Jan 26, 2018 18:32
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Dr. Arbitrary posted:Hello. I would like to hear a TCP Joke. I have a TCP Joke. Are you ready to hear about the TCP Joke?
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Jan 26, 2018 18:36
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Avenging_Mikon posted:I have a TCP Joke. Are you ready to hear about the TCP Joke? Yes. I'm ready to hear about the TCP Joke.
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Jan 26, 2018 18:38
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I'm MitMing your tcp joke because you used a self-signed certificate, eat my rear end
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Jan 26, 2018 18:40
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CLAM DOWN posted:I'm MitMing your tcp joke because you used a self-signed certificate, eat my rear end I'm not good with computers and don't get the joke, please advise. *marks URGENT*
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Jan 26, 2018 18:42
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Inspector_666 posted:I'm not good with computers and don't get the joke, please advise. tcp is no joke. acknowledge?
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Jan 26, 2018 18:42
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Ahhhh.... Fridays. *loosens belt*
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Jan 26, 2018 18:42
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Who wants some SYN cookies?
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Jan 26, 2018 19:06
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Vulture Culture posted:The whole market is broken. All my biggest salary jumps have come from when I didn't really need a new job, told a recruiter a too-high number on the phone so they would gently caress off, and then been surprised when they bit This kind of happenes to me earlier today. Please tell me why I should say no to an MSP that is about to throw way too much money at me?
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Jan 26, 2018 19:10
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LochNessMonster posted:This kind of happenes to me earlier today. MSP
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Jan 26, 2018 19:13
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LochNessMonster posted:This kind of happenes to me earlier today. As long as you're okay your life getting stressful and hectic for a bit, go for it. Sometimes you're at that part of your career/life and that's exactly what you need. If they're going to be paying you well, that's already one hurdle of "MSPs suck" you're over. Go in, plan to stay a year or two, then make your next jump with that added experience. If you're planning on getting married or having kids or some other event in your personal life that is going to be stressful and/or time consuming, it may not be the right time for you.
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Jan 26, 2018 19:15
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LochNessMonster posted:This kind of happenes to me earlier today. MSPs are extremely hit or miss and you should interview the gently caress out of them. Do they track every second of your time in tickets? Is your 'expected salary' contingent on monthly billable hours? Are they super cheap with cheap clients and won't recommend expensive (but correct) solutions, favoring cheap poo poo that works now but incurs technical debt later? Some MSPs do things the right way. I believe I worked for one of them. It was great, but they couldn't pay me enough to stick around. I just interviewed with an MSP / Consultant that did things the terrible wrong way and passed on them hard.
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Jan 26, 2018 19:19
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Ah yes, FRIDAY. Our datacenter switch is deciding it does, indeed, wish me to have no loving time for anything today. 10Gb ports, when throughput hits about 2Gbps, spike to 100% utilization and everything slows through the interface. Alright, that's strange. Currently trying to figure out exactly what metric HP is using to report that utilization. Easiest way to trigger this is when we vMotion a VM. Will update with progress, but I'm almost worried that though we have 10Gb interfaces, there are potentially multiple interfaces sharing a single 10Gb ASIC. If this is actually the case, god dammit. Also an MSA is complaining about disk errors AND I have a client who has offsite backups that are basically as on fire as one can possibly be. All of this on top of the fact I'm trying to build the training for the guys below me. Good times.
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Jan 26, 2018 19:22
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Collateral Damage posted:If it was a blue/white text-mode "gui" it was probably part of Norton Utilities. I have a vague memory of it including a simple configurable application launcher that worked just as you described. nah it was orange lettering on straight black background. The computer actually might have been a 286 not a 386
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Jan 26, 2018 19:24
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Dick Trauma posted:Who wants some SYN cookies? 
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Jan 26, 2018 19:31
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Jan 26, 2018 20:39
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Jan 26, 2018 21:04
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Dick Trauma posted:Who wants some SYN cookies? -damnit
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Jan 26, 2018 21:05
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mllaneza posted:If you shop at Trader Joe's, check out the Lismore in the Scotch section. It's got a lot of flavor with a nice cinnamon-y finish. I call it a cheap Balvenie equivalent at $16.99. If you'd a Laphroiag drinker, try the Finlaggan for, I think $17.99. That's a decent peaty Scotch for a good price. I came here to hear horror stories and become better at IT. I stick around because alcohol advice.
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Jan 26, 2018 21:38
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terrenblade posted:I came here to hear horror stories and become better at IT, and I'm all out of gum. Yes, that's it.
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Jan 26, 2018 21:51
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Avenging_Mikon posted:So, the bosses are getting vendor presentation today for our new ticketing system. Two out of three vendors are presenting today. Update: Apparently the third vendor's proposal was over budget. And I've been informed the TeamDynamix presentation, while well delivered, suffered by being after the ServiceNow presentation. SN was lots of "Yep, it does that" while TD was "Well, it can be made to do that." So later this year we're becoming a ServiceNow shop.
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Jan 26, 2018 22:06
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Internet Explorer posted:As long as you're okay your life getting stressful and hectic for a bit, go for it. Sometimes you're at that part of your career/life and that's exactly what you need. If they're going to be paying you well, that's already one hurdle of "MSPs suck" you're over. Go in, plan to stay a year or two, then make your next jump with that added experience. It’s going to cut my dialy commute from 45-90 minutes (single trip) to 5 minutes. Even with a lot of (paid) overtime I’m going to come out. I’ll see if I can find out how stresfull the job will be. Judge Schnoopy posted:MSPs are extremely hit or miss and you should interview the gently caress out of them. Thanks for the insights, I’ll be sure to get anwsers on all of this stuff in the interviews. The recruiter said they recently attracted an investor who’s putting serious weight behind the company and they’re moving a shitload of on prem and from their own DCs to AWS/Azure. As for their clients, they are certainly not the cheap kind (at least the ones on their testimonials page). I’m brought in as a senior so I’m not sure if I’ll actually get much exposure to clients. Maybe as 3rd line or something. I’ll be sure to check how much they want me to write 100% billable hours.
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Jan 26, 2018 22:09
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Avenging_Mikon posted:Update: Apparently the third vendor's proposal was over budget. And I've been informed the TeamDynamix presentation, while well delivered, suffered by being after the ServiceNow presentation. SN was lots of "Yep, it does that" while TD was "Well, it can be made to do that." lol Based on the discussion we recently had in one of these threads, and the meetings I was in last week for our own SN rollout, the answer for SN is also "Well, it can be made to do that.".
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Jan 26, 2018 22:14
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LochNessMonster posted:It’s going to cut my dialy commute from 45-90 minutes (single trip) to 5 minutes. Even with a lot of (paid) overtime I’m going to come out. This alone is reason enough, as long as you're not going to be traveling on-site to customers often. Actually, that's something I would bring up as well. MSPs like to pull the "welp, you're the on-site guy now" poo poo too often.
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Jan 26, 2018 22:20
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rafikki posted:lol It's all about how you present 
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Jan 26, 2018 22:28
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Vulture Culture posted:it doesn't matter, people will still fail to communicate with each other, loops will never get closed, and every team involved will shoot for all the wrong metrics to game the reporting And, they're highly customizable, so you can gently caress it up in your own special way! I've only used ServiceNow, in two different iterations. It was a ticketing system. Neither implementation was particularly fast, but neither was hateful. Currently using a custom modification ofJira's in-built ticketing, and it's reasonable. Caveat: I've only used them as a person getting tickets, and creating tickets. I've got no insight into reporting, etc. I'm afraid. Inspector_666 posted:I'm not good with computers and don't get the joke, please advise. Wait - did you not *get* the joke, or did you not *understand* the joke? If you didn't get it, we can send it again. If you didn't understand it, RTFM.
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Jan 27, 2018 00:23
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Darchangel posted:Wait - did you not *get* the joke, or did you not *understand* the joke? If you didn't get it, we can send it again. If you didn't understand it, RTFM. yes
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Jan 27, 2018 00:24
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And now the old people will reminisce about sending prank NetWare popup messages...
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Jan 27, 2018 00:27
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Having to execute a complete colo move (85 racks) that is our entire prod infrastructure in 9 weeks as the people above me can’t communicate, change their mind every other day, and only come up with the plan as we go is a special kind of Hell I don’t wish on any of you. FML right now. And I’m still in the new colo for at least another couple hours tonight playing with my dick while people don’t make decisions. It’s cool, only my 6th day this week and not like I had any plans Friday night. At least I’m loving hourly still. TheBacon fucked around with this message at 00:49 on Jan 27, 2018 |
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Jan 27, 2018 00:45
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Dick Trauma posted:And now the old people will reminisce about sending prank NetWare popup messages... We're Exchange 2013 on-prem, for what it's worth, and I know I can use Powershell to assign finer permissions, but it's a request that comes infrequently enough that I just do things the hard way because I can't remember the command syntax, then get half a dozen lines into scripting my way out of this pickle, and then get called off to a more urgent project. Just put the options I want in the ECP, please Microsoft. I miss bits and pieces of Novell things.
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Jan 27, 2018 01:13
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Whenever I run into a problem that Powershell can quickly solve, I just type it all into a txt file, give the document a good name, and file it in my powershell folder. I have a nice collection of organized scripts and tutorials I've written myself, all organized between the different modules used. I work at an MSP, so I live in several versions of Exchange and Office 365--having all of your scripts handy makes Office 365 management so much easier, especially if you ever want to mass update multiple tenants at once. I no longer use the GUI for a lot of requests because now I just have a nice little library of scripts and prepared template csv files I can use. It saves a LOT of time in the long run, and you can do things right rather than just giving Susie Q full access to her boss's entire inbox.
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Jan 27, 2018 01:26
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Captain Ironblood posted:Whenever I run into a problem that Powershell can quickly solve, I just type it all into a txt file, give the document a good name, and file it in my powershell folder. I have a nice collection of organized scripts and tutorials I've written myself, all organized between the different modules used. I work at an MSP, so I live in several versions of Exchange and Office 365--having all of your scripts handy makes Office 365 management so much easier, especially if you ever want to mass update multiple tenants at once. I no longer use the GUI for a lot of requests because now I just have a nice little library of scripts and prepared template csv files I can use. It saves a LOT of time in the long run, and you can do things right rather than just giving Susie Q full access to her boss's entire inbox. You should use git for this.
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Jan 27, 2018 02:37
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I do the same but with Onenote. I just go on a long rant about what I was trying to solve with the script before pasting the code itself, that way it'll come up in search results. Sometimes it's just little snippets. As short as it gets: To remove double or multiple spaces from a filename or rename a group of files Dir | Rename-Item -NewName { $_.Name -replace " "," " } Just something I needed to use a few weeks ago. Write EVERYTHING down. I said something similar recently, but I came from a SMB background where I had the Windows 7 key memorized and knew why every server was doing what it was doing. That goes out the window somewhere around your 600th ESXi host, so document your poo poo. MC Fruit Stripe fucked around with this message at 04:38 on Jan 27, 2018 |
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Jan 27, 2018 03:06
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