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How expensive we talking here? How many seats? Is the company balking over a few grand a year, or a few hundred grand a year?
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Feb 9, 2018 22:37
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About $10k per seat, plus an annual support fee that increases with seat count. They wanted to have fourteen people licensed but then cut it down to three. It's expensive, it's industry-specific and it's mission-critical. We've been using an older version for years but it's time to move to the latest version and that means new licenses. So you pay for it or you lump it. Violating software licenses is for amateur shitheads, like Tony.
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Feb 9, 2018 22:40
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I've got some off-site training next week so I grabbed a spare MS surface to work on, got the barebones working and took it home, got the VPN working and then run some updates. But wait... Surprise bitch it's bitlocker recovery time! well now who's going to look like quite the pleb showing up with a useless doorstop, luckily I'm just going to one of our other sites so I can unfuck it but it's still really stupid.
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Feb 9, 2018 22:44
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To be fair, per-user licensing is pretty much bullshit. I get why they do it, they need to ensure a cash flow, but I think most people in the world intuitively think that if you buy X copies of some software, X number of people should be able to use it at once no matter what their names are. Not saying it validates skirting the rules, but I'd certainly fuss about it (and google every week looking for an alternative that suits my needs).
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Feb 9, 2018 22:46
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xzzy posted:To be fair, per-user licensing is pretty much bullshit. I get why they do it, they need to ensure a cash flow, but I think most people in the world intuitively think that if you buy X copies of some software, X number of people should be able to use it at once no matter what their names are. I took every angle I could with the sales rep to confirm the boundaries, and related them in clear terms to everyone involved. They knew drat well what they were facing when they signed the new agreement. Beyond that I made it clear that I was not willing to do what they asked and why, and neither told me I was wrong. They just kept playing their dumb game, a game I've seen played many, many times by other dumb idiot babies who have no place in a professional environment.
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Feb 9, 2018 22:57
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It’s because they don’t take it seriously and don’t think you do either. How much is each violation? 10k per unauthorized user? More in this case? The C-levels would probably have a “it would never happen to us” mentality, but if you put it in writing in terms of how many hundreds of thousands of dollars you could be fined in an audit you have a CYA at least.
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Feb 9, 2018 23:13
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I'm probably going to have to go with "put it on a laptop so bad no one ever uses it" as my strategy.  There's no way for me to cover myself short of a signed memo from the COO saying "I, the COO order Dick Trauma to violate the terms of the software license" and we know that will never happen.
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Feb 9, 2018 23:13
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ConfusedUs posted:If there's even the slightest chance that guy is serious you should reach out to him and some of his friends. Nah, it's real, but he's joking, he's a good friend of mine so I know it's a joke. On a funny note I once told a junior guy that if I had to deal with a specific issue again I'd just jump right out the window. He took me aside and asked me to stop, he found it really upsetting when I joked about that. I felt bad about it and I've tried to not do it any more. Sort of related, there's a commedian Demetri Martin that does a bit about drinking from a straw and how the straw embarrasses him and he says "stop embarrassing me in front of my friends". I was working with my boss, and he was watching me type, and I made an rsync command wrong, so I said "rsync, stop embarrassing me in front of my boss." English is his second language, so he didn't quite get I was kidding. Later, when we were finished he pulled me into his office to tell me that he understands that you can't always type perfectly, and he's happy with my work and I shouldn't be embarrassed to just type a command or two wrong.
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Feb 9, 2018 23:18
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Dick Trauma posted:I'm probably going to have to go with "put it on a laptop so bad no one ever uses it" as my strategy. Unless you can cover your rear end with said letter (notarized to the wazoo), it's not even a question. You will be the first to be thrown under the bus when the poo poo will hit the fan. Don't budge. On the other hand, everyone has a price. Name yours, see if they can make it happen. And make it more expensive than the entire license fiasco.
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Feb 10, 2018 00:59
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Jerk McJerkface posted:Sort of related, there's a commedian Demetri Martin that does a bit about drinking from a straw and how the straw embarrasses him and he says "stop embarrassing me in front of my friends". I was working with my boss, and he was watching me type, and I made an rsync command wrong, so I said "rsync, stop embarrassing me in front of my boss." English is his second language, so he didn't quite get I was kidding. Later, when we were finished he pulled me into his office to tell me that he understands that you can't always type perfectly, and he's happy with my work and I shouldn't be embarrassed to just type a command or two wrong. Your boss sounds like a decent human.
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Feb 10, 2018 02:16
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SamDabbers posted:Your boss sounds like a decent human. He's an incredible boss. I spent a long time working for terrible managers and it's refreshing to have someone that treats me like a human. When he was moved to be my manager we had a conversation where I told him my goals, which were basically to have his job. He told me what position he was shooting for, and when he had it, he'd help me get his. He said if I worked had and made him look good he'd do his job and make sure everyone above him knew my efforts. He's kept his word.
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Feb 10, 2018 04:16
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After three years of dumb boss bullshit the interactive LCD projector the CEO wanted is in place. I finished setting it up after close of business so he hasn't seen it yet. The countdown has started for him to say something stupid, like wanting it on a different wall, or in a different room so some other goddamn thing.
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Feb 10, 2018 11:28
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Dick Trauma posted:After three years of dumb boss bullshit the interactive LCD projector the CEO wanted is in place. I finished setting it up after close of business so he hasn't seen it yet. The countdown has started for him to say something stupid, like wanting it on a different wall, or in a different room so some other goddamn thing. I predict... it won't be bright enough. No, they can't turn the room lights off.
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Feb 10, 2018 12:54
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I predict it requires a driver to be installed on the laptop he uses, and when he first plugs it in without the driver he flies off the deep end that the piece of poo poo is broken. And after explaining that you need the driver, every single time a new laptop is plugged in and doesn't work he's going to throw another hissy fit until he breaks the projector.
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Feb 10, 2018 14:47
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SamDabbers posted:Your boss sounds like a decent human. Don't worry, the punchline will come sooner or later in the thread.
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Feb 10, 2018 15:39
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Humphreys posted:Don't worry, the punchline will come sooner or later in the thread. Surprisingly not, I 100% love my job. Even dealing with developers that want to die. In my company there's developers and ops,. I'm on the ops team and we are treated incredibly well. Of course there's problems but compared to my previous IT jobs it's wonderful.
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Feb 10, 2018 16:00
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Dick Trauma posted:About $10k per seat, plus an annual support fee that increases with seat count. They wanted to have fourteen people licensed but then cut it down to three. Worth asking if they have any whistleblower rewards program, and using that as a justification - since anyone using that laptop could ask for a payday, and thus have a money motivation to act on that liability.
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Feb 10, 2018 16:01
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TheParadigm posted:Worth asking if they have any whistleblower rewards program, and using that as a justification - since anyone using that laptop could ask for a payday, and thus have a money motivation to act on that liability. Oh I went that route years ago when Tony was mass pirating Windows 2000. Nothing came of it. I don't expect this episode will be a big deal, it's just another annoyance that comes from working with unprofessional dipshits.
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Feb 10, 2018 16:52
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I mean really, if you've already talked to your CEO/COO and everyone about the software, just send out an email to them with something like "per our discussion, this software only has <x> licenses and we need <y> additional to be compliant. The company can be put at serious risk for using software with limited licensing that's not assigned to a specific user and violates the vendor agreement." BCC to an outside personal email and make sure to include a read receipt, so that if something stupid happens, you got the CYA documentation to prove that you at least discussed and advised against being idiots. Then if they try to throw you under the bus or fire you, you've got your stuff in order to not only report them for violations, but fight them for wrongful termination.
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Feb 10, 2018 17:57
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We have the most useless shipping department. The guy we have in IT that is doing shipping integration is out today. First thing this morning: "Oh hey our production manager forgot to bring these orders down on Friday that we we need labels for..." So you need them right now? "Yea" Okay we'll drop everything and do them (new store manager that starts today is having IT training in....34 minutes) "Oh hey is so-and-so in this morning? we have a bunch of sea orders that are going out and we never told you guys that we do those..."
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Feb 12, 2018 14:30
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Dick Trauma posted:After three years of dumb boss bullshit the interactive LCD projector the CEO wanted is in place. I finished setting it up after close of business so he hasn't seen it yet. The countdown has started for him to say something stupid, like wanting it on a different wall, or in a different room so some other goddamn thing. My prediction: CEO: "Who put this tv up!!!! This is wasting electricity!!!!' Dick: "You told me to and we've been working on it for three years of my life I'll never get back." CEO: "ISO! ISO!!!!!!!"
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Feb 12, 2018 18:15
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No, whiny pissbaby, Gsuite is not Outlook, how very astute of you to notice. Endlessly complaining to me about how we're literally the only professional company in the world that doesn't use Outlook isn't going to give me the power to switch email providers for the entire company. It's just going to make me hate you.
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Feb 12, 2018 18:52
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96 Port Hub posted:No, whiny pissbaby, Gsuite is not Outlook, how very astute of you to notice. Endlessly complaining to me about how we're literally the only professional company in the world that doesn't use Outlook isn't going to give me the power to switch email providers for the entire company. It's just going to make me hate you. You don't need to switch providers to use the desktop outlook client! 
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Feb 12, 2018 18:59
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Avenging_Mikon posted:You don't need to switch providers to use the desktop outlook client!  local email clients in tyool 2018 give me nightmares
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Feb 12, 2018 19:01
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Cat Army
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How is the GSuite/Outlook integration?
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Feb 12, 2018 19:08
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Thanatosian posted:How is the GSuite/Outlook integration? How is IMAP support in Outlook?
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Feb 12, 2018 19:09
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It's a mess with 2fa and application passwords. You have to log in twice to get calendar and email. Google calendar is not that hard to figure out on its own. 
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Feb 12, 2018 19:14
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Thanatosian posted:How is the GSuite/Outlook integration? Google has a program that handles the setup and sync and actually isn't terrible, except for some behavior around deleting messages that people just have to live with. It helps that our stated support for Outlook here is just installing the sync app and walking away, though.
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Feb 12, 2018 19:17
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I am so glad I was able to wean most everyone off the cancer that is Outlook. Only the CEO and CFO still use it. And the CFO is open to trying the GSuite web interface.
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Feb 12, 2018 20:07
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Literal poo poo pissing me off. The one toilet in the bathroom looks like a poo poo bomb went off in the bowl. The other looks like someone poo poo a pint of blood in to it 
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Feb 12, 2018 20:51
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96 Port Hub posted:No, whiny pissbaby, Gsuite is not Outlook, how very astute of you to notice. Endlessly complaining to me about how we're literally the only professional company in the world that doesn't use Outlook isn't going to give me the power to switch email providers for the entire company. It's just going to make me hate you. I am amazed at the number of people who have started a new job and assumed they have any sort of sway over what email service a company uses. The hill I will die on is that Outlook is an Exchange client, and should never be used for anything else.
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Feb 12, 2018 21:35
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After several years my heart palpitations have returned. Thanks stress!
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Feb 12, 2018 21:38
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Dick Trauma posted:After several years my heart palpitations have returned. Thanks stress! Hey is this a good time to ask how the counseling is going? Were you able to find someone who worked well with you?
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Feb 12, 2018 21:58
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Paladine_PSoT posted:Hey is this a good time to ask how the counseling is going? Were you able to find someone who worked well with you? I was not. It's a combination of so few therapists being available after 5pm and holy poo poo therapists are really goddamn expensive.
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Feb 12, 2018 22:02
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Thanks Ants posted:I am amazed at the number of people who have started a new job and assumed they have any sort of sway over what email service a company uses. I was giving the new director of client services a briefing on what we use. She said "that's not what we used at my last job" three times in 20 minutes. loving hell woman. Later on she flagged me down after lunch and said she couldn't get online. Firefox was showing the "you're in offline mode" page. You know the one, the one that tells you why you aren't online and how to fix it ? She'd been staring at that screen all day. Her last job must have used offline Firefox a lot :V
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Feb 12, 2018 22:03
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Dick Trauma posted:I was not. It's a combination of so few therapists being available after 5pm and holy poo poo therapists are really goddamn expensive. Try finding groups, maybe there's a lower cost DBT (Dialectic Behavioral Therapy) group running that you can take part in. There's a lot of value to these kinds of things so maybe speak with a psychiatrist your insurance covers to get some treatment options? I still really recommend it, greatly.
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Feb 12, 2018 22:07
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stevewm posted:I am so glad I was able to wean most everyone off the cancer that is Outlook. Only the CEO and CFO still use it. And the CFO is open to trying the GSuite web interface. I can't even imagine our company moving everyone off of the absolute dogshit that is Outlook. I have no love for Google, but I sure would like to get moved to SOMETHING non-MS.
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Feb 12, 2018 22:08
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Dick Trauma posted:I was not. It's a combination of so few therapists being available after 5pm and holy poo poo therapists are really goddamn expensive. Does your insurance not cover mental health!?
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Feb 12, 2018 22:08
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Working in a GSuite org for almost 3 months now makes me long for Outlook. Gmail (imho) sucks in a professional capacity, I miss being able to one-click sort email or have persistent meeting notifications. Or the fact that it hides the time an email was received if you're in Inbox view and the email is older than 1 day. And the new version of the calendar looks like a Crayola box puked all over my screen. I've also had to totally retrain my brain to archive everything instead of deleting it, which is what I do with my personal Gmail account, since we don't have a separate email archiving appliance here. Change 
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Feb 12, 2018 22:10
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Thanks Ants posted:I am amazed at the number of people who have started a new job and assumed they have any sort of sway over what email service a company uses. Welp, I will be dying on that same hill, standing beside you.
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Feb 12, 2018 22:13
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