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Beefstorm posted:Setting up a business account with TMo. Requested a W9 to set them up as a vendor in our accounting system. Tmo has the worst b2b side i've ever encountered.
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# ? Mar 20, 2018 01:42 |
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# ? May 21, 2024 18:17 |
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incoherent posted:Tmo has the worst b2b side i've ever encountered. Have you never talked to Sprint?
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# ? Mar 20, 2018 04:16 |
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Sprint picked up the phone tho. For all their awful service and quality, at least I had someone to yell at while we briefly had their services.
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# ? Mar 20, 2018 21:45 |
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Good lawd, I just had a real scare. I logged into my My T-Mobile account on my browser to look at something or other, clicked on the Plan tab at the top, and saw a flashing warning that I had pending changes to my account. I only have one line with T-Mobile ONE, but it was showing that in 3 days, my $70 ONE account was being removed, and a new ONE at $120 was being added. Customer support said it was a family plan, but couldn't find when that change was requested. I sure as poo poo never requested it, though. The last interaction I had was a little over a week ago when I added a port out passcode. But the CS rep canceled the pending change, it isn't showing up any more, and he agreed that it was loving weird.
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# ? Mar 22, 2018 18:40 |
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utonium posted:Good lawd, I just had a real scare. I logged into my My T-Mobile account on my browser to look at something or other, clicked on the Plan tab at the top, and saw a flashing warning that I had pending changes to my account. I only have one line with T-Mobile ONE, but it was showing that in 3 days, my $70 ONE account was being removed, and a new ONE at $120 was being added. Customer support said it was a family plan, but couldn't find when that change was requested. T-Mobile said a little bit ago that they were going to force everyone on newer plans, but guaranteed that your price wouldn't go up if you didn't specifically request the change. Can't remember when they said it, but I feel like it was near the beginning of uncarrier. Dunno if that is still valid, but you might want to talk to care and see what they can figure out. Did you go to a store recently or something? EDIT: YMMV but this is when they talked about preventing price hikes. https://www.theverge.com/2015/3/18/8249169/t-mobile-uncontract-announced EDIT AGAIN: It says they guaranteed it for two years. So, just ignore me. Beefstorm fucked around with this message at 19:20 on Mar 26, 2018 |
# ? Mar 26, 2018 19:18 |
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utonium posted:Good lawd, I just had a real scare. I logged into my My T-Mobile account on my browser to look at something or other, clicked on the Plan tab at the top, and saw a flashing warning that I had pending changes to my account. I only have one line with T-Mobile ONE, but it was showing that in 3 days, my $70 ONE account was being removed, and a new ONE at $120 was being added. Customer support said it was a family plan, but couldn't find when that change was requested. Change your account password just in case.
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# ? Mar 26, 2018 19:51 |
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Beefstorm posted:T-Mobile said a little bit ago that they were going to force everyone on newer plans, but guaranteed that your price wouldn't go up if you didn't specifically request the change. Can't remember when they said it, but I feel like it was near the beginning of uncarrier. Duckman2008 posted:Change your account password just in case. Actually that had been my plan anyway, I was only logging in at the time to find my account number. I love T-Mobile's coverage and speeds in my area, and international data saved my bacon in Japan a couple months ago, I just don't need unlimited data or a family plan.
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# ? Mar 27, 2018 00:08 |
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My TMo rep delivered my tablets today, as well as a metric gently caress ton of Tmobile aprons and backpacks... :P
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# ? Mar 29, 2018 19:51 |
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Which tmobile tuesday do we get backpacks?
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# ? Mar 29, 2018 20:43 |
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FYI, if you have a T-Mobile account with only data devices and no voice lines, you can't sign up to My-TMobile. I just filed a support case letting them know that this is broken.
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# ? Apr 2, 2018 20:04 |
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I just bought my wife the S9 (at full price, installments) last week: the 2-for-1 would be better for me- are they good about honouring the deals retroactively?
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# ? Apr 2, 2018 22:36 |
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You will have to return and rebuy.
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# ? Apr 3, 2018 00:38 |
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Don Lapre posted:You will have to return and rebuy. And pay the $50 restocking fee.
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# ? Apr 3, 2018 00:42 |
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Glass of Milk posted:I just bought my wife the S9 (at full price, installments) last week: the 2-for-1 would be better for me- are they good about honouring the deals retroactively? I know people here like to poo poo on customer service, but I would try calling them and asking if they can do anything. I WAS NOT eligible for a promotion on a BOGO LG phone (turns out buying just one doesn't make it free, against what the rep said) and they credited me anyway. YMMV
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# ? Apr 4, 2018 13:39 |
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Beefstorm posted:I know people here like to poo poo on customer service, but I would try calling them and asking if they can do anything. I''ve been on t-mo for almost a decade now and on the rare occasion i have to call customer support they're usually helpful and seem to let things slide on loyal customers. ymmv
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# ? Apr 4, 2018 18:33 |
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wtf tmobilequote:Earlier this week, a customer service representative using T-Mobile’s Austria Twitter account wrote that reps for the company can view the first four characters of a customer’s password.
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# ? Apr 7, 2018 02:13 |
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Wow, I hope that's just their Austria business and not a global issue.
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# ? Apr 9, 2018 14:04 |
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i'm being hypocritical by not saying anything about this one
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# ? Apr 10, 2018 01:33 |
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Does the SyncUp use a tablet sim or phone sim? I have an idle tablet line from an LG that broke on me and wouldn't mind getting the sync up.
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# ? Apr 10, 2018 02:29 |
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Do you have to do anything to trigger the 2 for 1 deal on S9s? The terms say you need to pay via installment plan at 0% APR, so okay, I'll add $30 to my monthly bill and not pay $720 up front. But I'm all the way to the point where I'd enter my credit card, and there's no actual confirmation that I am doing a 2 for 1 deal here. Is it just automatic?
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# ? Apr 11, 2018 06:31 |
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MC Fruit Stripe posted:Do you have to do anything to trigger the 2 for 1 deal on S9s? The terms say you need to pay via installment plan at 0% APR, so okay, I'll add $30 to my monthly bill and not pay $720 up front. But I'm all the way to the point where I'd enter my credit card, and there's no actual confirmation that I am doing a 2 for 1 deal here. Is it just automatic? The 2 for 1 happens via bill credit. Which may or may not kick in within a couple billing cycles.
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# ? Apr 11, 2018 10:52 |
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MC Fruit Stripe posted:Do you have to do anything to trigger the 2 for 1 deal on S9s? The terms say you need to pay via installment plan at 0% APR, so okay, I'll add $30 to my monthly bill and not pay $720 up front. But I'm all the way to the point where I'd enter my credit card, and there's no actual confirmation that I am doing a 2 for 1 deal here. Is it just automatic? I don’t know for sure, but a lot of the time a BOGO requires one line to be an add a line. Are you a new or current customer?
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# ? Apr 11, 2018 11:12 |
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New customer, will port 2 numbers from Verizon. I'll have to call T-Mobile today to check. $720 is a lot for a may or may not.
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# ? Apr 11, 2018 13:46 |
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MC Fruit Stripe posted:New customer, will port 2 numbers from Verizon. I'll have to call T-Mobile today to check. $720 is a lot for a may or may not. Then you should qualify, but always call and check.
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# ? Apr 11, 2018 14:29 |
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Hey everyone, Looking to get my girlfriend a Huawei Mate SE. She has T-Mobile but I'm not sure how compatible the phone is with her network. I've looked online and found some conflicting information about frequency compatibility. Can anyone set the record straight for me? Thanks.
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# ? Apr 11, 2018 16:13 |
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Just doubling back to my question from earlier. Yes, the BOGO on Galaxy S9 is automatic for anyone else considering the promotion.
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# ? Apr 13, 2018 21:42 |
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Just saw this today: T-Mobile ONE Military https://www.t-mobile.com/offers/military-phone-plans T-Mobile ONE for all Vets, Active Military, Guard, Reserve, and Gold Star families. $55 for first line, $25 for 2nd line, $10 each line after that up to 6. I'm paying $120 for 5 lines on the old 4gb Family plan. This looks like it will put me at $110 for unlimited ONE plan with Netflix. Also 50% Samsung phones.
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# ? Apr 23, 2018 23:00 |
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Nm
wormil fucked around with this message at 03:56 on Apr 25, 2018 |
# ? Apr 25, 2018 02:49 |
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free MLB is cool but man these Tuesday deals have been getting worse and worse
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# ? Apr 25, 2018 04:51 |
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They're been awful for awhile, and overly complex. Even their partners don't seem to understand them, I saw signage for T-Mo Tuesday $2 gift cards yesterday at Dunkin and what I got today was not that.
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# ? Apr 25, 2018 04:57 |
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$1 off a medium milkshake like why bother I’m cool with freely weekly video rentals or w/e
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# ? Apr 25, 2018 04:57 |
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Nostalgia4Dogges posted:$1 off a medium milkshake like why bother The better promos may not be sustainable price wise.
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# ? Apr 25, 2018 13:31 |
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Duckman2008 posted:The better promos may not be sustainable price wise. well, yeah. First world problems and all that. Just bitching to bitch here don’t mind me
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# ? Apr 25, 2018 18:21 |
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Anyone using the Nest Secure through TMobile? Just curious what thoughts are.
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# ? Apr 25, 2018 19:28 |
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https://www.washingtonpost.com/news/business/wp/2018/04/29/t-mobile-and-sprint-announce-plans-to-merge/?utm_term=.0173dc23a150
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# ? Apr 29, 2018 17:31 |
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As nerve said, merger is official. Legere is still CEO, COO is also a T-Mobile guy so I’m hoping this is a “best case scenario” and T-Mobile doesn’t get dragged down by gross Sprint.
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# ? Apr 29, 2018 17:32 |
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What will it mean for T-Mobile costumers? Increased coverage?
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# ? Apr 29, 2018 17:39 |
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I just got a second headline that said “T-Mobile agrees to merge with Sprint” which sounds like Sprint is going to be the primary company and I am not thrilled about that at all!
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# ? Apr 29, 2018 17:40 |
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Maneki Neko posted:As nerve said, merger is official. Legere is still CEO, COO is also a T-Mobile guy so I’m hoping this is a “best case scenario” and T-Mobile doesn’t get dragged down by gross Sprint. This makes me feel a little better...but ugh
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# ? Apr 29, 2018 17:43 |
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# ? May 21, 2024 18:17 |
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Quidthulhu posted:I just got a second headline that said “T-Mobile agrees to merge with Sprint” which sounds like Sprint is going to be the primary company and I am not thrilled about that at all! New company is called T-Mobile and still run by current T-Mobile CEO, so I’m cautiously optimistic, but Sprint is awful. SeANMcBAY posted:What will it mean for T-Mobile costumers? Increased coverage? In the short term maybe nothing? They’re saying this is all a push for enough spectrum between the two to do 5g right.
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# ? Apr 29, 2018 17:43 |