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oh god the last sentence of that 2nd paragraph im almost in the same state, but with laughter
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# ? Jun 14, 2018 23:00 |
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# ? May 25, 2024 15:19 |
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We're on day four of our voice support guys not getting as far as doing a trace on a call between two users that report the same constantly-present issue. The ticket updates just say "made some changes". Excellent work guys.
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# ? Jun 14, 2018 23:10 |
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Question time. I have a client who has about 900MB of SOP and JSA documentation and needs a way to distribute this to a bunch of users in the field who use company issued iPads attached to the corporate MDM MaaS360 (PS: gently caress MaaS360). The goal is to limit the amount of mobile data usage to near-zero (for this solution) because these guys are literally out in the wilderness and need access to the documents no matter where they are, which likely means a local (potentially cached) copy of every single document. The devices have enough storage so physically storing them is not a problem, but I'm running into roadblocks trying to find something that will accomplish this for us. The ideas that have been suggested and why we don't *think* they apply (but I'd be happy to be proven wrong on any of them) are:
Anyone have any ideas or places I should look closer?
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# ? Jun 14, 2018 23:50 |
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Google drive
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# ? Jun 14, 2018 23:51 |
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Use iBooks?
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# ? Jun 14, 2018 23:54 |
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iBooks are the way to go here, they integrate with MDM and should cope with 900MB. I'm not sure if they diff when updating but that would be another positive.
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# ? Jun 14, 2018 23:58 |
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Thanks Ants posted:We're on day four of our voice support guys not getting as far as doing a trace on a call between two users that report the same constantly-present issue. The ticket updates just say "made some changes". Excellent work guys. Oh man, are your guys my co-worker? He just throws poo poo at the wall to see what sticks. (and doesn't document it)
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# ? Jun 15, 2018 00:15 |
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Well I've had somewhat of an interesting year. I got quite ill and spent two months in a psych hospital. So I head back into work to work on a return to work plan. Unfortunately they had decided to make me redundant. (after 7 years there was a decent payout.) The strange thing was that that evening I got messaged by an coworker who'd moved on to another company, and I explained what happened. The next day I get a call to come in and have an interview. Later on in the day I got a call asking me to start the next day. just happened so quickly with no resumé or cv.
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# ? Jun 15, 2018 03:14 |
It happens. I've gotten jobs literally overnight because I happened to ask the right relative to proofread a resume for me, who unbeknownst to me had started working at a company employing people in my exact field.
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# ? Jun 15, 2018 07:19 |
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nexxai posted:Question time. You can select individual files to be available offline with Dropbox. Just do that for all the docs. Or did you already look into this and is there a limit you're running into? e: Is this not enough? quote:Is there a limit on the number or size of folders I can make available offline? spankmeister fucked around with this message at 07:33 on Jun 15, 2018 |
# ? Jun 15, 2018 07:30 |
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Javid posted:It happens. I've gotten jobs literally overnight because I happened to ask the right relative to proofread a resume for me, who unbeknownst to me had started working at a company employing people in my exact field. I’ve got my current job because of a relative and my previous position because of an old roommate. It’s almost always more a matter of who you know versus what you know. Right now I’m trying to get in to know as many people as possible so that when positions open up higher up the chain I stand a chance.
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# ? Jun 15, 2018 12:30 |
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Javid posted:It happens. I've gotten jobs literally overnight because I happened to ask the right relative to proofread a resume for me, who unbeknownst to me had started working at a company employing people in my exact field. It happens. I've gotten jobs literally overnight because I happened to ask my daddy for a job in his company, despite my lack of ability, experience and basic social skills.
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# ? Jun 15, 2018 12:53 |
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Arquinsiel posted:That was just the Dublin office, because we have some protections in law. If you were over in the USA though... well. Holy poo poo this is gold quote:--a workplace atmosphere driven by constant fear. Fear of racking up too many demerits for lateness or tardiness. Occasional threats to meet arbitrary "quality standards" or else. Constant worry about being outsourced. Even health concerns were an issue. Due to the rigid attendance policy, a few years ago, an employee decided to come to work sick-- this caused a large-scale tuberculosis outbreak.
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# ? Jun 15, 2018 13:43 |
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cvisors posted:Well I've had somewhat of an interesting year. Applicable CV bolded above. My own *BAM* job outta nowhere story is that the one I currently hold had been split between two people when I'd originally been employed here, but when there was a budget-related reduction-in-force, it got trimmed down to one and I wasn't the one. Cue being called to see if I was available to cover part-time temp... on the same day I was offered full time permanent at the replacement job. It gets better... two jobs later, I'm looking (had just quit a phone-monkey position, mainly due to stress) and hey, my old job appears be be open again? Might just apply for shits and giggles. And when I show up, HR is all "You're coming back? " They tour me around to see how the campus has changed, and everyone that knew me from the previous stint was "gently caress yeah it's Ygolonac! " It seems that the winner of the RiF Thunderdome wasn't really up to doing *all* the job, and spent most of the six months before taking retirement on sick leave. Followed by a series of temps who either sucked, hated the job, or both, and not a single one lasted past six months. Repeat for four or five years. It was pretty much a lock, between the previous job experience, performance and popularity, buuuuut, since it had been an open position for three days, they still had to go through the other apllicants. About 400 of 'em. Same day they picked Ygolochu and I filled out the paperwork, I got a letter from the original replacement job. Offering temp part-time on-call...
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# ? Jun 15, 2018 17:59 |
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https://twitter.com/dmofengineering/status/1007753229302550528
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# ? Jun 16, 2018 00:51 |
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MANime in the sheets posted:says her touchpad is on and something is interacting with it. I've seen that happen on our Elitebooks. The trackpad connects through the smart card reader to the logic board. The smart card reader will often fail, seriously often, they've revised that part twice. Usually it just dies and the trackpad stops working altogether. But sometimes it will indeed cause ghost pointer syndrome. That poor lady needs more than just IT help though.
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# ? Jun 16, 2018 02:56 |
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Also the base executive class has a +1 to this skill.
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# ? Jun 16, 2018 04:03 |
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GreenNight posted:So. Cisco or HP for 50 access points across 3 sites connected via a private MPLS line and also DMVPN over internet tunnels? Cost isn't an issue. If I had a choice, I wouldn’t do HP/Aruba. Their management software has a terrible UI.
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# ? Jun 16, 2018 17:39 |
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GreenNight posted:So. Cisco or HP for 50 access points across 3 sites connected via a private MPLS line and also DMVPN over internet tunnels? Cost isn't an issue. We moved to Aruba as more cost effective after years of poo poo hardware failure problems with Cisco and weird compatibility. The management software is better than NCS/Prime, and Airgroup seems to work as advertised - really no complaints about it as a person who supports it to some extent , not as the engineer who built it just as disclosure. Their hospitality AP has been very good for filling in coverage or density and retrofits over an existing single gang bracket. E: qualifying the interface as airwave and maybe glass not the direct controller UI Partycat fucked around with this message at 18:32 on Jun 16, 2018 |
# ? Jun 16, 2018 18:27 |
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Partycat posted:We moved to Aruba as more cost effective after years of poo poo hardware failure problems with Cisco and weird compatibility. The management software is better than NCS/Prime, and Airgroup seems to work as advertised - really no complaints about it as a person who supports it to some extent , not as the engineer who built it just as disclosure. I generally have to deal with the controller UI. It is very likely our problem is due to it being setup by a previous employee and he was a lunatic knowledge hoarder.
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# ? Jun 17, 2018 05:30 |
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A ticket came in (at midnight): "Database full in Exchange server" User called in reporting that he hasn’t gotten email since 1:00pm today. We investigated inside the exchange server and found an error on one of the exchange databases (arcmboxdb4) “431-4.3.1 STOREDRV, mailbox disk is full”. This database is stored on server: <SERVER> within the H drive. The H disk on this server is almost full. Who needs to be contacted for follow-up and what is their expectation regarding contact: <USER NAME>, only email, user is not available for the rest of the night
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# ? Jun 17, 2018 23:10 |
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cvisors posted:Well I've had somewhat of an interesting year. Congrats!!
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# ? Jun 18, 2018 00:35 |
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MANime in the sheets posted:A ticket came in (at midnight):
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# ? Jun 18, 2018 07:47 |
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MANime in the sheets posted:A ticket came in (at midnight): If you fix their email it's not a problem anymore is it?
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# ? Jun 18, 2018 08:24 |
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Ghostlight posted:I might be a bad technician because this falls squarely into my "outside of scope" pile as I click Send on an update email I know the user won't receive. I mean, you probably could, but it's more satisfying to forward that up to his boss with my formatting and 'wtf' at the end of it. Gotta weed these dense techs out early, after they hit 90 days you can't get rid of them
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# ? Jun 18, 2018 14:06 |
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Scammers are getting good. Forged an email to our purchasing agent from our CEO: Subject: Re: Request I intend $100 each for 9 staff and I need you to purchase the Apple iTunes gift cards from the store. Of course she replied, "whatcha need?" Subject: Re: Request I intend $100 each for 9 staff and I need you to purchase the Apple iTunes gift cards from the store. Purchasing agent replies, "Okay, who gets them?" Like i stated earlier,This is meant to be a surprise and i would rather not share the list of staff in case you are on the list. I am quite busy right now but Kindly let me know once you have the cards. Then she finally caught on. lol
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# ? Jun 18, 2018 20:05 |
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If you don't have a way to prevent emails coming in from outside with your domain forged in them then
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# ? Jun 18, 2018 20:08 |
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This is how the headmaster of the school started his email to the staff announcing one of my colleagues’ new job title, Leader of Learning Initiatives.
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# ? Jun 18, 2018 20:10 |
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Thanks Ants posted:If you don't have a way to prevent emails coming in from outside with your domain forged in them then Forged meaning the name is right, the email address isn't From 'Thanks Ants' (ThanksAnts@Yahoo.com)
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# ? Jun 18, 2018 20:10 |
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Oh right, lol.
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# ? Jun 18, 2018 20:11 |
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Bob Morales posted:Scammers are getting good. Forged an email to our purchasing agent from our CEO: You need to use this incident to finally get off of rackspace and onto O365 where you can control SPF/DKIM/DMARC and transport rules. Scams like this are super easy to mitigate with those tools.
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# ? Jun 18, 2018 20:12 |
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Mimecast can sync with your AD and flag stuff with the "from" name set to people in your directory https://www.mimecast.com/content/ceo-fraud But maybe it's time to just flag every external email with a massive "this was sent from outside the company" banner.
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# ? Jun 18, 2018 20:14 |
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The Fool posted:You need to use this incident to finally get off of rackspace and onto O365 where you can control SPF/DKIM/DMARC and transport rules. Speaking of...I got sort of yelled at for wanting to move to O365 by her today
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# ? Jun 18, 2018 20:18 |
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Yelled at? Nice.
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# ? Jun 18, 2018 20:19 |
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GreenNight posted:Yelled at? Nice. Well, sarcastically asked if I seriously thought it was a good idea to do that (upgrade to O365). It all started because sales uses some poo poo Outlook plugin that doesn't work with the latest version of Outlook, and the new employee started and couldn't use it so we had to downgrade the gently caress out of her.
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# ? Jun 18, 2018 20:21 |
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# ? Jun 18, 2018 20:24 |
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I 100% absolutely believe this is a good answer. The facts are clear, etc etc etc. What a dickish email to be sending you.
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# ? Jun 18, 2018 20:25 |
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Thanks Ants posted:Oh right, loli.
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# ? Jun 18, 2018 22:09 |
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Thanks Ants posted:But maybe it's time to just flag every external email with a massive "this was sent from outside the company" banner.
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# ? Jun 18, 2018 23:11 |
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# ? May 25, 2024 15:19 |
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It should just be something that Exchange does to be honest, and Outlook / OWA can set a flag as required. Gmail does this already, it's good. https://gsuiteupdates.googleblog.com/2018/03/gmail-advanced-phishing-protections.html
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# ? Jun 18, 2018 23:16 |