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angry armadillo posted:One of the things I realised that your first line guy really needs is the ability to make sure he follows through on his ticket. My wife works for a town government and LogMeIn has been broken on her machine for like 6+ months. She's supposed to be able to work remotely, which would be extremely handy with two young kids who get sick constantly, but cannot. Every month or two the IT guy comes by, messes with it for a while, then shrugs and leaves. I can't imagine working in an environment where "lol I dunno" is an acceptable response to a real and persistent issue.
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# ? Dec 17, 2018 15:26 |
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# ? May 26, 2024 00:42 |
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Docjowles posted:My wife works for a town government and LogMeIn has been broken on her machine for like 6+ months. She's supposed to be able to work remotely, which would be extremely handy with two young kids who get sick constantly, but cannot. Every month or two the IT guy comes by, messes with it for a while, then shrugs and leaves. I can't imagine working in an environment where "lol I dunno" is an acceptable response to a real and persistent issue. Also, at a certain point wouldn't it be more cost feasible to just buy her a new machine? How much money have they already tied up in tried to make it work? State and local government agencies are jokes to work for because there's very rarely any repercussions for doing a bad job.
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# ? Dec 17, 2018 15:33 |
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Late December at a big company is great. All of my meetings are cancelled until Jan 9th because of PTOs and everyone is afraid of loving up and affecting their bonus so nothing gets done. My wife and I went down to visit my family for our yearly holiday party and i guess were getting to that age where we kind of enjoy being with them. Her family is very small and doesn't talk to us much whereas my family is very big but 200 miles away. Were thinking of moving to the suburbs of Philadelphia so that we can be close to them but I am kind of worried about my career. Being outside of NYC has been great because of the salary it draws but i dont think it would be competitive in philly. I know the cost of living is lower but my wife is a bit boujee and I know shes going to want to upgrade to a 4000 sq ft mcmansion with a resort backyard so its probably a break even.
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# ? Dec 17, 2018 16:26 |
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Applied for a QA engineer position even though I dont know anything beyond having some coding experience and my resume doesnt say anything that screams QA and they want me for a phone screen and Im wondering if someone is playing a joke here. So thanks for the shooting for the stars advice thread.
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# ? Dec 17, 2018 17:30 |
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Is NYC not the type of market that supports remote work?
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# ? Dec 17, 2018 17:54 |
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I really don’t get why blocking music at work is a thing. New IT director is blocking any sort of streaming site (sure I guess) in addition to things like Facebook and Instagram (uh okay) lol if you work out at the on site gym and want something other than silence.
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# ? Dec 17, 2018 17:55 |
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tortilla_chip posted:Is NYC not the type of market that supports remote work? I do enjoy occassionally working from home but 100% wfh would drive me mad
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# ? Dec 17, 2018 17:59 |
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Sepist posted:I do enjoy occassionally working from home but 100% wfh would drive me mad Working from home is only for the strong. Dare yourself to be better.
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# ? Dec 17, 2018 18:01 |
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Sepist posted:Late December at a big company is great. All of my meetings are cancelled until Jan 9th because of PTOs and everyone is afraid of loving up and affecting their bonus so nothing gets done. My salary in Philly was approximately $10-15k less than what I'd have made in NYC but the cost of living was so much lower. There will probably be a pay cut, but the cost of living should more than make up for it. Just don't take any job that requires you to commute on 76. I'm currently in Baltimore and commuting to DC via train and it's a similar situation. I could move to DC, but to have the quality of housing would cost twice as much.
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# ? Dec 17, 2018 18:40 |
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Defenestrategy posted:Applied for a QA engineer position even though I dont know anything beyond having some coding experience and my resume doesnt say anything that screams QA and they want me for a phone screen and Im wondering if someone is playing a joke here. So thanks for the shooting for the stars advice thread. QA is hard to fill, it takes a certain kind of person to do the job, so if you show aptitude and look like a good team fit they'll probably take the time to train you. I helped out doing QA on some software builds for a few weeks a long time ago and I hated it. Sepist posted:Late December at a big company is great. All of my meetings are cancelled until Jan 9th because of PTOs and everyone is afraid of loving up and affecting their bonus so nothing gets done. Yep. We go into a change freeze the week after Thanksgiving, and it's all break/fix. Most meetings are cancelled and the folks not on PTO just keep an eye on things. It's not so much people are afraid of loving up, it's just with all the folks taking time off it's hard to coordinate any sort of changes. Financial systems are off limits until Mid Jan as well for year end activities.
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# ? Dec 17, 2018 18:55 |
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Yeah we are basically just hangin around. I'm messing around with prep for a migration to Azure for some stuff but otherwise it's just whatever I feel like doing
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# ? Dec 17, 2018 18:58 |
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How we doing on patches folks? Can you get me report from our sccm inventory? • I am sent a report showing 95% compliance across the board. Nice! Does this show every windows server we have? “Yes” So I fire up some pdq inventory just for shits and giggles and what’s this ........ uptime 801 days 23 hours. What is this server you might ask? Just a hyper v host with production vms on it. Can’t wait to hear the next excuse.
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# ? Dec 17, 2018 18:59 |
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skipdogg posted:QA is hard to fill, it takes a certain kind of person to do the job, so if you show aptitude and look like a good team fit they'll probably take the time to train you. Filling QA roles are grueling. Good QA folks move on to other positions that pay so much more. I will never understand how such a vital role started to be so under paid.
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# ? Dec 17, 2018 19:01 |
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Sickening posted:How we doing on patches folks? Can you get me report from our sccm inventory? You said to use SCCM and you used PDQ obviously the software is broken
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# ? Dec 17, 2018 19:02 |
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A lot of people started their vacations this week and we have a change freeze on right now due to some testing that’s going on in all of our environments. So I’m farting around on the forums and cleaning up some tickets and starting to plan a PoC for a big project starting in January. It is loving boring. I am bored.
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# ? Dec 17, 2018 19:03 |
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I've heard stories that the current VP running IT for one of our subsidiaries had to clean house a couple years ago because a significant portion of his staff was outright lying to him. Falsified reports, claiming tasks were done when they weren't. There was supposedly a $150k NetApp that sat in a crate in the data center for a year. very stable genius posted:It is loving boring. I am bored. This. I'm doing some prep for migrating all of our servers to Server 2016, but otherwise there's not a lot going on. I have a list of 11 projects that will all kick off in January, but I can't do anything for them now. The Fool fucked around with this message at 19:07 on Dec 17, 2018 |
# ? Dec 17, 2018 19:04 |
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I have a 2pm review with one of our lovely design engineers to review their "draft" of our new wireless standards. They copy and pasted our wiki into a word doc and added 2 visios I sent over. The doc has little "loading..." external reference boxes EVERYWHERE. I get it's a draft but come the gently caress on how can you even put a stamp on this and call it work.
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# ? Dec 17, 2018 19:11 |
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Last day is Friday. I'm passing tickets like a motherfucker if I can't close them.
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# ? Dec 17, 2018 19:11 |
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I worked an internship in QA in college and am glad I did. I feel like building the tenacity to really understand an issue so you can reproduce it, and then clearly and accurately describe the problem, did a lot for my troubleshooting ability. We all know what it's like to get utterly poo poo tickets with no useful detail from supposedly smart, capable people. I think getting a tester's perspective on how to diagnose and communicate issues can be a very valuable early experience. Agree it takes a special breed to be a QA lifer, though. Even though I was good at it, I quickly realized I had no interest in the field long-term.
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# ? Dec 17, 2018 19:16 |
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So I just interviewed at a different place, still got my job here and I'm conflicted. It'd be a 3-5 dollar an hour raise and a straight 6 month contract to hire situation as opposed to right now which is an indefinite contract scenario. The Work would be very similar but its a smaller group without as many set up systems. IE no formal ticketing. On the plus side I'll get a ton of experience and resume points to move into more of infrastructure and networking. On the negative sides, open office on a sorta energy trading floor and there's apparently a lot of jokes or "jokes" going back and forth. I'm a cis straight presenting white dude so I'm not too worried about that but I just don't know if I should move from this safe place where I'll probably never get fired but there doesn't seem to be a whole lot of accountability to a more drinking from the fire hose scenario. Also I'm on a select team to improve IT communication thats either a feather in my cap or a management boondoggle and a similar MSFT Teams implementation group now
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# ? Dec 17, 2018 19:57 |
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LionYeti posted:So I just interviewed at a different place, still got my job here and I'm conflicted. It'd be a 3-5 dollar an hour raise and a straight 6 month contract to hire situation as opposed to right now which is an indefinite contract scenario. The Work would be very similar but its a smaller group without as many set up systems. IE no formal ticketing. On the plus side I'll get a ton of experience and resume points to move into more of infrastructure and networking. On the negative sides, open office on a sorta energy trading floor and there's apparently a lot of jokes or "jokes" going back and forth. I'm a cis straight presenting white dude so I'm not too worried about that but I just don't know if I should move from this safe place where I'll probably never get fired but there doesn't seem to be a whole lot of accountability to a more drinking from the fire hose scenario. Also I'm on a select team to improve IT communication thats either a feather in my cap or a management boondoggle and a similar MSFT Teams implementation group now Trading floor is a *huge* red flag. “no formal ticketing” means walking up to your desk and demanding you fix every problem immediately. Combine the two, and you get coked out traders spit-yelling at you to “fix this loving thing right now, I’m losing millions of dollars!” EDIT: vvv Thanks Ants posted:If someone has to warn you about "jokes" at the interview stage then chances are that the people you'll be expected to work with are all insufferable pieces of poo poo That to. (Although it was kind of implied with “trading floor”) Proteus Jones fucked around with this message at 20:06 on Dec 17, 2018 |
# ? Dec 17, 2018 20:02 |
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If someone has to warn you about "jokes" at the interview stage then chances are that the people you'll be expected to work with are all insufferable pieces of poo poo
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# ? Dec 17, 2018 20:04 |
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LionYeti posted:On the negative sides, open office on a sorta energy trading floor So now we know that the first circle of hell is being doomed to working IT support for Enron. Do not under any circumstances take this job.
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# ? Dec 17, 2018 20:05 |
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Depending on your life circumstances, if you want to move up in Financial IT that sounds like a great choice but it can be kind of brutal. Personally, if I was young I’d do it but if you’ve already got a stable gig then there’s that and you could always find something else.
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# ? Dec 17, 2018 20:12 |
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I have a trader friend and everything mentioned about being dicks to the IT, crazy unprofessional environment, and stress is true. He got in nice with his IT guys because he played hearthstone and wasn’t a douche. On the plus the IT guys also got bonuses
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# ? Dec 17, 2018 20:20 |
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George H.W. oval office posted:I have a trader friend and everything mentioned about being dicks to the IT, crazy unprofessional environment, and stress is true. The pay is Significantly Better then what I've got now. Honestly I want this job offer to squeeze a permanent position out of my current job, but that does mean being okay with leaving if they choose to call my bluff. LionYeti fucked around with this message at 20:24 on Dec 17, 2018 |
# ? Dec 17, 2018 20:21 |
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Finance is kind of a boys club too and once you're in you're in.
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# ? Dec 17, 2018 20:38 |
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You can always just leave if it's poo poo
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# ? Dec 17, 2018 20:40 |
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My favorite client at my old job was a trading firm that had a post on the floor of the NYSE, but they were old-school South Brooklyn types of Wall Street people, not Gordon Gekko/finance bros. I've found that there's no middle ground with finance people, they're either fun or complete assholes.
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# ? Dec 17, 2018 21:35 |
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Just riding in the elevator with the trading bro crowd every morning is enough to make me never want to work with them.
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# ? Dec 17, 2018 21:50 |
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very stable genius posted:My salary in Philly was approximately $10-15k less than what I'd have made in NYC but the cost of living was so much lower. There will probably be a pay cut, but the cost of living should more than make up for it. Just don't take any job that requires you to commute on 76. Fwiw my company is hiring SREs in Baltimore. If you want to cut down on that commute. Also maybe looking someone to take on our ops tasks that could move into an SRE role.
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# ? Dec 17, 2018 22:07 |
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I worked at the CBT for a few months as a runner, it is (or at least was) literally wolf of wall street kind of poo poo; except there were A LOT more painkillers than depicted in the movie, coke was rampant as well but vicodin/oxy were huge as well.
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# ? Dec 17, 2018 22:17 |
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Sepist posted:Finance is kind of a boys club too and once you're in you're in.
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# ? Dec 18, 2018 00:58 |
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tortilla_chip posted:Is NYC not the type of market that supports remote work? My experience here is mostly from asking this question at the director level, so it might be a little more flexible for ICs. I've mostly interviewed with mid-size tech startups (80-1000 employees). Proteus Jones posted:Combine the two, and you get coked out traders spit-yelling at you to “fix this loving thing right now, I’m losing millions of dollars!” Vulture Culture fucked around with this message at 02:21 on Dec 18, 2018 |
# ? Dec 18, 2018 02:17 |
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We have a perfectly nice office on Hudson St in Manhattan, but my teammate in Queens still works remote like 4 days a week He says there's some fuckery with the trains and his commute is now way over an hour in one direction, so fair enough imo. I'm in Boston so I don't know a drat thing about the MTA. I just nod sagely and lol to myself as New Yorkers keep yelling at me that they have the greatest subway on earth but also it literally can't get them to their jobs. My actual point is that there are at least some remote-friendly jobs available in NYC, though.
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# ? Dec 18, 2018 03:22 |
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Can confirm, the trains in Queens make things difficult sometimes. Especially the 7 lately. Can't wait for Amazon and the L closing to make it even worse.
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# ? Dec 18, 2018 03:25 |
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Matt Zerella posted:Can't wait for Amazon and the L closing to make it even worse. I can't wait for all of the L refugees to come join me on the not at all already full J/Z trains in the morning. Gotta try to convince my boss in CA to let me work from home, at least in the morning.
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# ? Dec 18, 2018 03:45 |
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Well, I'm scared. I wrote my first line of Powershell last month. We start using this project to touch lab machines next month. Not "lab" as in "we spun up a bunch of disposable VMs", but "lab" as in "there's a mass spectrometer plugged into it". I also have domain admin on an OU called "Research" with a couple of thousand machines in it. Thank god I know what I'm doing with scripting in general, and also that we have a Powershell veteran to look over my shoulder. Fun thing. He got an email from Security this morning asking why the Remote Desktop service on a few machines was running as SYSTEM, and also about the "Hack$machineOwner" service that's running. Tscon working as intended !
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# ? Dec 18, 2018 03:55 |
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So one of the infosec guys came in this morning; "So I imagine you've been doing a lot of firefighting lately with the big problems in the other sites" "Well it's started to calm down a bit, there's a lot less fire to fight when everything's burned to the ground" lol
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# ? Dec 18, 2018 10:45 |
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# ? May 26, 2024 00:42 |
Today a new item appeared very suddenly on our change calendar, "Uninstall Symantec (SEP)". From all workstations. This is a day of celebration.
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# ? Dec 18, 2018 11:56 |