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Marcade posted:Overheard from a co-worker to IT: Broke what? The font? The file? The computer? The desk? I MUST KNOW MORE
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# ? Jan 13, 2019 00:17 |
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# ? May 25, 2024 13:19 |
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The display. She got the brightness and contrast so messed up she couldn't see anything. How she got there from trying to change the font is anyone's guess.
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# ? Jan 13, 2019 02:13 |
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Marcade posted:The display. She got the brightness and contrast so messed up she couldn't see anything. How she got there from trying to change the font is anyone's guess. It's all nearby in the settings these days, I can see them wondering from one to the other
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# ? Jan 13, 2019 03:00 |
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Marcade posted:The display. She got the brightness and contrast so messed up she couldn't see anything. How she got there from trying to change the font is anyone's guess. It's like when a driver pushes the accelerator in traffic and instead of hitting the brake before their hit someone they panic and their brain just locks and they slam their foot down and smash into the person in front of them. Like that but with the contrast button?
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# ? Jan 13, 2019 18:42 |
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https://www.youtube.com/watch?v=rjqubgzvsjQ my boss subjected me to this so now I'm going to make you motherfuckers suffer too it hits a little close to home
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# ? Jan 14, 2019 13:41 |
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Renegret posted:https://www.youtube.com/watch?v=rjqubgzvsjQ I was hoping this would be a collection of vendor hold music. Opus No.1 definitely belongs on Pure Moods as-is.
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# ? Jan 14, 2019 13:52 |
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Heeey do the needful!
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# ? Jan 14, 2019 14:03 |
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Spring Heeled Jack posted:I was hoping this would be a collection of vendor hold music. Opus No.1 definitely belongs on Pure Moods as-is. I can't listen to Opus No.1 anymore. Every time it comes on for me I crank the volume down. It's just too much.
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# ? Jan 14, 2019 14:07 |
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Collateral Damage posted:Heeey do the needful!
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# ? Jan 14, 2019 16:09 |
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Renegret posted:I can't listen to Opus No.1 anymore. Every time it comes on for me I crank the volume down. It's just too much. At least it's not ukelele music?
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# ? Jan 14, 2019 16:48 |
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I am so thankful that Apple offers “wait in silence” as an option for being on hold. That should be an industry standard.
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# ? Jan 14, 2019 17:59 |
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Weedle posted:I am so thankful that Apple offers “wait in silence” as an option for being on hold. That should be an industry standard. It also saves them whatever fractional SIP truck thing they use to pipe the incredibly compressed and tinny music through! Win win!
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# ? Jan 14, 2019 19:15 |
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Weedle posted:I am so thankful that Apple offers “wait in silence” as an option for being on hold. That should be an industry standard.
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# ? Jan 14, 2019 19:26 |
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Obviously you don't call enough small businesses using an analog handset from Costco.
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# ? Jan 14, 2019 19:53 |
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Renegret posted:I can't listen to Opus No.1 anymore. Every time it comes on for me I crank the volume down. It's just too much. I have the 10 hour version open on Youtube, so if people come to my desk to bother me I just crank it up and go "Sorry, on the phone with Cisco Logistics".
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# ? Jan 14, 2019 21:15 |
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I'm sad that I can't find the BT wholesale hold music online.
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# ? Jan 14, 2019 21:50 |
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Just a subtle beep every 30 seconds or so is enough, so that I know the call hasn't dropped
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# ? Jan 14, 2019 22:18 |
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Renegret posted:https://www.youtube.com/watch?v=rjqubgzvsjQ Well I know what our new hold music is gonna be
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# ? Jan 14, 2019 22:30 |
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Thanks Ants posted:Just a subtle beep every 30 seconds or so is enough, so that I know the call hasn't dropped
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# ? Jan 14, 2019 22:41 |
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Sprechensiesexy posted:I have the 10 hour version open on Youtube, so if people come to my desk to bother me I just crank it up and go "Sorry, on the phone with Cisco Logistics". People will be on to you if you don't filter it through 16 layers of G.711, 723, Speex, Opus and what have you
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# ? Jan 15, 2019 00:20 |
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Aunt Beth posted:NetApp does this, except it was at the strangest interval. Either 14 or 17 seconds, I don't remember which. How bored did you get that you measured the time in the first place?! Keep in mind we've likely all been there and this is a safe place.
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# ? Jan 15, 2019 02:52 |
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I had never heard Opus No.1 before today. Most hold music over here seems to just be a tinny version of Fur Elise.
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# ? Jan 15, 2019 03:18 |
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I much prefer normal hold music over hold music that stops every 30 seconds to play an ad from the company.
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# ? Jan 15, 2019 03:55 |
Apple does it right and every other phone system is objectively wrong. It's a shame about everything else Apple makes, though.
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# ? Jan 15, 2019 04:39 |
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Javid posted:Apple does it right and every other phone system is objectively wrong. What do you have against 'shitloads of cash at the expense of every other taxpayer'? Thats a great product to make, as long as you're Apple.
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# ? Jan 15, 2019 04:45 |
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Heners_UK posted:How bored did you get that you measured the time in the first place?! Keep in mind we've likely all been there and this is a safe place. AnonymousNarcotics posted:I much prefer normal hold music over hold music that stops every 30 seconds to play an ad from the company.
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# ? Jan 15, 2019 05:45 |
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Aunt Beth posted:It’s worst when the pause between the music and the ad is just long enough to get your hopes up that someone has just picked up the phone.
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# ? Jan 15, 2019 05:56 |
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Thanatosian posted:Our largest software vendor has a hold that plays music for about 20 seconds, then rings 5 times, picks up, and puts you back on the hold music. I think your largest software vendor has decided it's got enough customers.
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# ? Jan 15, 2019 06:13 |
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Weedle posted:I am so thankful that Apple offers “wait in silence” as an option for being on hold. That should be an industry standard. About loving time. I remember Shoretel in 2013/14 used 48Khz mono samples for their hold music. That sounded dire.
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# ? Jan 15, 2019 06:17 |
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Arquinsiel posted:I had never heard Opus No.1 before today. Most hold music over here seems to just be a tinny version of Fur Elise. At one company I was asked to wire Radio 2 into the hold system, and we'd occasionally take people off hold and give them a bit of a jolt because they'd lost themselves listening to whatever rando discussion was going on.
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# ? Jan 15, 2019 07:14 |
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One customer I had at my old job had some Basement Jaxx song, I forget which, with a boilerplate "we'll be with you as soon as we can" every 30 seconds or so. What I discovered one day, having been on hold with none of their agents picking up for over 7 minutes, is that it eventually switched to Jamiriquai's Canned Heat.
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# ? Jan 15, 2019 07:20 |
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mehall posted:One customer I had at my old job had some Basement Jaxx song, I forget which, with a boilerplate "we'll be with you as soon as we can" every 30 seconds or so. I hope it was "Red Alert". Related: I want one of those big gently caress-off red buttons on my desk that when I smash it, it starts blasting Red Alert through the office and triggers a bunch of rotating red lights.
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# ? Jan 15, 2019 10:44 |
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Weatherman posted:I hope it was "Red Alert". Hi guys, We saw a red alert go off, and weren't informed as to what's going on. Could you schedule a meeting with your entire team and a few of our guys before you trigger one of these, so we can touch base and stay in the loop during the alert? Sincerely; [Accounting/Nosy Project Manager/Human Resources/The middle-manager trying to look busy].
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# ? Jan 15, 2019 12:11 |
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The worst hold music I've ever had was I believe was some internal department for AT&T I had never called before. There was no hold music. It was dead air for exactly 16 seconds, then it'd break the silence with a "We're sorry for the delay" boilerplate message. Nothing breaks your soul like thinking you finally got a human every 16 seconds for an hour and a half. edit: I know I posted about this before so I went through my post history looking for it and I noticed a pattern. I get into a lot less trouble at work now that I don't do anything other than the bare minimum. Renegret fucked around with this message at 12:56 on Jan 15, 2019 |
# ? Jan 15, 2019 12:46 |
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Renegret posted:The worst hold music I've ever had was I believe was some internal department for AT&T I had never called before. There was no hold music. It was dead air for exactly 16 seconds, then it'd break the silence with a "We're sorry for the delay" boilerplate message. I can't remember the support company that had it, but the most insidious hold music I've ever encountered dipped the volume for a few seconds every once in a while. Just long enough to get your hopes up, before going back to playing muzak without saying ANYTHING. It was a work of art for torturing people in queue, and I respect it. There's also a special place in Hell for whoever devised that setup and I one day hope to personally ensure they get there.
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# ? Jan 15, 2019 13:03 |
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Weatherman posted:I hope it was "Red Alert". I've seen people with this kind of setup for one of those spaceship bridge games that used used standard DMX stage lighting for their "red alert", so it probably wouldn't be too hard to put something together. This is being controlled by the game but you could probably get a standard light switch and a controller box to trigger it (or just use a USB to DMX adapter and run a controller in software): https://www.youtube.com/watch?v=pScVxK3uZ78&t=101s The trick is getting the hardware and maybe a visit from a stage lighting installer past the accountants.
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# ? Jan 15, 2019 13:09 |
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Aunt Beth posted:It’s worst when the pause between the music and the ad is just long enough to get your hopes up that someone has just picked up the phone. One of my customers recorded their mid-run ad on one of their phones, so you can hear them picking the handset up off of speaker when they start the recording. Every 45 seconds you literally hear a handset being picked up followed by a human voice. I've brought it up with them and they don't seem to care. I wish they were one of my voice customers so I could edit out the click myself.
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# ? Jan 15, 2019 16:35 |
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wolrah posted:One of my customers recorded their mid-run ad on one of their phones, so you can hear them picking the handset up off of speaker when they start the recording. Every 45 seconds you literally hear a handset being picked up followed by a human voice. Wow, that's a whole new level of mean .
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# ? Jan 15, 2019 16:36 |
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The one (semi-decent) pizza place in town has some really cheesy(hah) country theme music as their hold music. Which would be fine, if it weren't at about 400% volume. I can set my phone down on my desk and it's still too loud, thankfully i can tell they've picked up because it stops.
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# ? Jan 15, 2019 17:11 |
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# ? May 25, 2024 13:19 |
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I love getting developer tickets that are essentially "why does this spaghetti code macro I wrote not run properly?" Like I don't know man, you wrote the thing. How about you fix it? fake edit: as I typed this I was provided a screenshot saying "Compile error: can't find project or library".
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# ? Jan 15, 2019 20:46 |