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The Fool
Oct 16, 2003


Aesis posted:

Wait, dont they only show up to like 100 emails per page?

One of a few rare occasions where the Outlook desktop application is superior.

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fist4jesus
Nov 24, 2002

Agrikk posted:

What does it mean?

I always thought it was “print cartridge load letter” but does it ever say “pc load legal”?

It means the printer is out of paper. Poor thing got beaten to death for something out of its control. Like so many that work in IT.


The Fool posted:

One of a few rare occasions where the Outlook desktop application is superior.

This is correct.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

fist4jesus posted:

It means the printer is out of paper. Poor thing got beaten to death for something out of its control.

Nah bro. Printers are like wasps in that they actively try to gently caress your poo poo up. Wasps are Flying Hate and should be killed on sight.

Printers should also be killed on sight.

Scaramouche
Mar 26, 2001

SPACE FACE! SPACE FACE!

FEED ME A CAT

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Scaramouche posted:

FEED ME A CAT

I know what you were going for but:

Sirotan
Oct 17, 2006

Sirotan is a seal.


Humphreys posted:

I know what you were going for but:





:colbert:

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule



Yes, then I posted something wanting a stray cat.

devmd01
Mar 7, 2006

Elektronik
Supersonik
In college I was a student IT worker. At the time it was a pretty open network, so I scripted out the HP printer LCD change script, and hit a bunch of labs with “INSERT COIN.” Word got back to the print admin, and he was freaking out about someone hacking the printers. He went through the hassle of locking down allowed print job source IP for all the printers to only the print server. :allears:

devmd01 fucked around with this message at 18:48 on Aug 27, 2019

Sirotan
Oct 17, 2006

Sirotan is a seal.


I did that one year on April Fool's Day and no one noticed. :(

PremiumSupport
Aug 17, 2015
Pissing me off:

Microsoft's major updates to Windows 10 just can't manage to leave my sound settings alone.

I have a multi-function input that can be configured as a microphone or a Line-In port. I have it configured for Line-In, and have it connected to a line level source. Without fail, every Major Version update for Win 10 resets it to Microphone and automatically applies a +20db boost to it.

I use optical out to feed my speakers instead of the analog out. I have the optical out set as my default device and the analog out disabled. Without fail, every Major Version update for Win 10 resets my default to analog out and turns off the optical interface.

Just. Leave. My. Settings. Alone.

Is that too much to ask?

xzzy
Mar 5, 2009

I set the printer LCDs around me to OUT OF PICKLES. I wanted something absurd that wouldn't cause a panic.

Didn't matter because no one ever noticed.

Johnny Aztec
Jan 30, 2005

by Hand Knit

PremiumSupport posted:

Pissing me off:

Microsoft's major updates to Windows 10 just can't manage to leave my sound settings alone.

I have a multi-function input that can be configured as a microphone or a Line-In port. I have it configured for Line-In, and have it connected to a line level source. Without fail, every Major Version update for Win 10 resets it to Microphone and automatically applies a +20db boost to it.

I use optical out to feed my speakers instead of the analog out. I have the optical out set as my default device and the analog out disabled. Without fail, every Major Version update for Win 10 resets my default to analog out and turns off the optical interface.

Just. Leave. My. Settings. Alone.

Is that too much to ask?

Galaxy Brain: Updates can't gently caress up your settings, if you never update

skooma512
Feb 8, 2012

You couldn't grok my race car, but you dug the roadside blur.
I’m like the only person in the world that wants Win10 updates right away.

Of course I’m the only one who doesn’t get them automatically. I had to go and do it manually by downloading a tool. My dads computer was two version behind and 10 was happy with this, and I had to manually bump it to 1903 too

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer
As far as Microsoft is concerned, I'm on a metered loving connection. Their updates are a loving dumpster fire; I run them when I have the time and patience to deal with it.

klosterdev
Oct 10, 2006

Na na na na na na na na Batman!
- Computer running slow
- Notice W10 has pending updates
- Reboot and install updates
- Back to normal

Every goddamn month. Starting to suspect MS does it on purpose.

duz
Jul 11, 2005

Come on Ilhan, lets go bag us a shitpost


Whatever gets people to keep their system up to date.

Peachfart
Jan 21, 2017

tactlessbastard posted:

have you tried spite?

Actually instead of getting fired I got a promotion.

I was also confused.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.
My laptop has been running flaky lately.

On a whim I checked net statistics workstation and it’s 4/4/2019. “Well poo poo,” I think. “I’d better patch and reboot then.”

That I look at how many tabs I have open across chrome and Firefox, all the word docs and PDFs, all my database workspaces, all the unnamed.txt notepads open and I say “I’ll deal with the slowness for just a little bit longer.”

5er
Jun 1, 2000


Had to call Dell, to get two replacement HDDs for a couple in-warranty desktops. Both desktops have spare hdd's in them and run fine. One HDD would allow post but not appear in BIOS, the other HDD wouldn't even let post happen.

The first serial had a prosupport warranty, and of course the prosupport guy had me taken care of in about six minutes. With apologies, he had to transfer me downstream because the other serial had a 'basic' warranty on it; a small fuckup on the other guy in my department. We usually try to make sure we always get pro tier warranties.

First person on the 'basic' warranty tier asks for my asset tag- likely a Mumbai outsource at this point. I provide it. He says, 'so to confirm,' and reads back to me the asset tag from the *other* computer that was already handled. No, I politely respond, and give him the current asset tag a second time. I provide the problem description, and that I only need a HDD. This is the HDD that wouldn't even allow post, so it seemed much more cut & dry.
I am apologized to, over the course of ten minutes, quite a few times for the delay while he works on something. Active listening, I get it. I reassure him it's no big deal, he can take his time. Eventually, I'm spontaneously put on hold without warning, which was weird.

After three minutes of hold music, someone different is picking up, and treating it like a fresh inbound call. I realized immediately I had just been requeue'd. Another overseas outsource at that. Regardless, and without any bad tone, I ask what happened to the previous person I was talking with? She had no idea and apologized that happened. Kind of messed up, but I rolled with it. She asks for the service tag, I provide it, and the same thing happens as with the previous guy; she reads back to me the service tag of the other computer, like as if that was what I had just read to her. Dafuq? So I repeat the correct tag again. Describe the problem again.
We sit in silence for another near-ten minutes. She's not even apologizing for it. I can hear office noise in her background. I'm suddenly back on hold again, and after a few minutes, the computer lady is asking me for an express service number.

I told the computer to go gently caress itself and hung up.

The first presidential candidate that steps up and states that they have a specific job creation bulletpoint of outlawing outsourced support for any technology products sold within the United States, absolutely gets my single-issue vote.

Schadenboner
Aug 15, 2011

by Shine

Agrikk posted:

My laptop has been running flaky lately.

On a whim I checked net statistics workstation and it’s 4/4/2019. “Well poo poo,” I think. “I’d better patch and reboot then.”

That I look at how many tabs I have open across chrome and Firefox, all the word docs and PDFs, all my database workspaces, all the unnamed.txt notepads open and I say “I’ll deal with the slowness for just a little bit longer.”

Notepad++ doesn't lose text on a restart. Just saying is all.

Ghostnuke
Sep 21, 2005

Throw this in a pot, add some broth, a potato? Baby you got a stew going!


5er posted:

Had to call Dell, to get two replacement HDDs for a couple in-warranty desktops. Both desktops have spare hdd's in them and run fine. One HDD would allow post but not appear in BIOS, the other HDD wouldn't even let post happen.

The first serial had a prosupport warranty, and of course the prosupport guy had me taken care of in about six minutes. With apologies, he had to transfer me downstream because the other serial had a 'basic' warranty on it; a small fuckup on the other guy in my department. We usually try to make sure we always get pro tier warranties.

First person on the 'basic' warranty tier asks for my asset tag- likely a Mumbai outsource at this point. I provide it. He says, 'so to confirm,' and reads back to me the asset tag from the *other* computer that was already handled. No, I politely respond, and give him the current asset tag a second time. I provide the problem description, and that I only need a HDD. This is the HDD that wouldn't even allow post, so it seemed much more cut & dry.
I am apologized to, over the course of ten minutes, quite a few times for the delay while he works on something. Active listening, I get it. I reassure him it's no big deal, he can take his time. Eventually, I'm spontaneously put on hold without warning, which was weird.

After three minutes of hold music, someone different is picking up, and treating it like a fresh inbound call. I realized immediately I had just been requeue'd. Another overseas outsource at that. Regardless, and without any bad tone, I ask what happened to the previous person I was talking with? She had no idea and apologized that happened. Kind of messed up, but I rolled with it. She asks for the service tag, I provide it, and the same thing happens as with the previous guy; she reads back to me the service tag of the other computer, like as if that was what I had just read to her. Dafuq? So I repeat the correct tag again. Describe the problem again.
We sit in silence for another near-ten minutes. She's not even apologizing for it. I can hear office noise in her background. I'm suddenly back on hold again, and after a few minutes, the computer lady is asking me for an express service number.

I told the computer to go gently caress itself and hung up.

The first presidential candidate that steps up and states that they have a specific job creation bulletpoint of outlawing outsourced support for any technology products sold within the United States, absolutely gets my single-issue vote.

doing this on the phone was a terrible mistake

Flail Snail
Jul 30, 2019

Collector of the Obscure
My company only hires senior developers. As such, my team has a perpetual manpower shortage. Said team consists of two people using a somewhat niche language in the midwest. The language and associated libraries aren't really niche but I can count on one hand the number of companies in the region that deal with it in any capacity. The other two teams consist of 15 people each from all across the EU and New Zealand.

I have been known to ask inconvenient questions that my boss doesn't want to answer. Such brain twisters as "when are we getting a third person?" and "is our four (now three) man QA department equipped to handle the input from the 30 new developers we're in the process of hiring in the EU?"

The first question was met with "how about instead of me asking the HR guy to find someone, you just do it for me and we'll consider it". (Sidenote: This is not an offer of potential employment. Don't ask for the company's contact info; I don't want to inflict this on other goons.) The second was met with a deer-in-the-headlights look followed by a ‾\_(ツ)_/‾.

I finally realized what my position in the company is today, when my team got trampled by the combined might of 30 EU devs who claimed we're not pulling our weight fixing the issues that they caused. Rather than telling me during our planning meeting, he canceled the meeting and had my teammate who doesn't ask those questions deliver the bad news.

Assuming all goes well today/tomorrow, I relish the thought of tendering my resignation in the coming days. It should not be a surprise to him that I'm leaving but I almost guarantee that it will be.

cage-free egghead
Mar 8, 2004

5er posted:

Had to call Dell, to get two replacement HDDs for a couple in-warranty desktops. Both desktops have spare hdd's in them and run fine. One HDD would allow post but not appear in BIOS, the other HDD wouldn't even let post happen.

The first serial had a prosupport warranty, and of course the prosupport guy had me taken care of in about six minutes. With apologies, he had to transfer me downstream because the other serial had a 'basic' warranty on it; a small fuckup on the other guy in my department. We usually try to make sure we always get pro tier warranties.

First person on the 'basic' warranty tier asks for my asset tag- likely a Mumbai outsource at this point. I provide it. He says, 'so to confirm,' and reads back to me the asset tag from the *other* computer that was already handled. No, I politely respond, and give him the current asset tag a second time. I provide the problem description, and that I only need a HDD. This is the HDD that wouldn't even allow post, so it seemed much more cut & dry.
I am apologized to, over the course of ten minutes, quite a few times for the delay while he works on something. Active listening, I get it. I reassure him it's no big deal, he can take his time. Eventually, I'm spontaneously put on hold without warning, which was weird.

After three minutes of hold music, someone different is picking up, and treating it like a fresh inbound call. I realized immediately I had just been requeue'd. Another overseas outsource at that. Regardless, and without any bad tone, I ask what happened to the previous person I was talking with? She had no idea and apologized that happened. Kind of messed up, but I rolled with it. She asks for the service tag, I provide it, and the same thing happens as with the previous guy; she reads back to me the service tag of the other computer, like as if that was what I had just read to her. Dafuq? So I repeat the correct tag again. Describe the problem again.
We sit in silence for another near-ten minutes. She's not even apologizing for it. I can hear office noise in her background. I'm suddenly back on hold again, and after a few minutes, the computer lady is asking me for an express service number.

I told the computer to go gently caress itself and hung up.

The first presidential candidate that steps up and states that they have a specific job creation bulletpoint of outlawing outsourced support for any technology products sold within the United States, absolutely gets my single-issue vote.

I didn't know that HDDs could be the cause of non-POSTs.

SlowBloke
Aug 14, 2017

cage-free egghead posted:

I didn't know that HDDs could be the cause of non-POSTs.

We had a decent number of 7490 that failed to post after going to sleep/hibernate due to a flaky toshiba ssd firmware.

I will confirm that doing dell support via phone is suicide, go to the support webpage, punch in the service tag and create a sr there. Never use phone calls if you mind your time and sanity.

CrazyLittle
Sep 11, 2001





Clapping Larry
afsdlkjhasdflhjkasdf

Wibla
Feb 16, 2011

CrazyLittle posted:

afsdlkjhasdflhjkasdf

Not emptyquoting.

FlapYoJacks
Feb 12, 2009

CrazyLittle posted:

afsdlkjhasdflhjkasdf

Agreed.

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

Peachfart posted:

Actually instead of getting fired I got a promotion.

I was also confused.

You sound like a straight shooter with upper management written all over you.

CrazyLittle
Sep 11, 2001





Clapping Larry
I had a mini aneurysm from reading the outsourced IT phone support post. The only reason to get Dell is if you buy prosupport.

tactlessbastard
Feb 4, 2001

Godspeed, post
Fun Shoe
Allow me to quote our owner,

"I do not give a gently caress about Labor Day"

Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".



tactlessbastard posted:

Allow me to quote our owner,

"I do not give a gently caress about Labor Day"

He's captial, that tracks.

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer
I think I'm rapidly becoming a thorn in my boss' side, which is a shame because I really like my boss. But I'm pushing back on a lot of the things that have been changing here, and I seem to be the only one noisy about it.

For our next upgrade, they wanted us to start at 11:00pm Saturday night, test at 6:00am Sunday morning (for a 4-5 hour upgrade), do all the post-upgrade stuff (we have to do file server upgrades across nine branches; I've scripted it, but it still needs to be babysat and tested, we need to clean up after the downtime for the things that went off incorrectly/didn't go off, etc.), and then come in early on Monday morning (7:00-7:30, 2-2.5 hours before my normal start time) for further troubleshooting. I feel like this is a big ask for exempt employees making $50k a year.

I've also pushed back against them taking away work from home, and pushing certain users to the front of the line without asking them to file tickets so we have a baseline to work off of when troubleshooting. I had my boss' boss jump on us for not working on an issue that she took point on, that was supposedly a major issue, that she was the one communicating with the user, but she didn't bother to create a ticket for it, or assign it to anyone on the team to work on. So when my boss came back from vacation and asked what had been done at the staff meeting, we all just stayed quiet, until afterwards I told her straight up that her boss had taken point on the issue and then not done anything about it.

I like this place, I like my team, but drat do I need to get out before that comes to an end, which seems to be rapidly approaching.

Sheep
Jul 24, 2003
That's a "big ask" for anyone regardless of any other considerations just based on the fact that they're randomly throwing in what amounts to a third shift in there to gently caress with your sleep schedule. Not to mention the fact that you lose your entire Saturday too since you'll probably have to nap the afternoon away to be able to make it until noon or whatever on Sunday to finish fixing poo poo.

I'm not even going to ask if they want you to work the full standard schedule on Monday too because I'm pretty sure I know what the answer is.

Sheep fucked around with this message at 01:39 on Aug 28, 2019

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

Sheep posted:

That's a "big ask" for anyone regardless of any other considerations just based on the fact that they're randomly throwing in what amounts to a third shift in there to gently caress with your sleep schedule. Not to mention the fact that you lose your entire Saturday too since you'll probably have to nap the afternoon away to be able to make it until noon or whatever on Sunday to finish fixing poo poo.

I'm not even going to ask if they want you to work the full standard schedule on Monday too because I'm pretty sure I know what the answer is.

It is exactly what you think it is.

fist4jesus
Nov 24, 2002

Thanatosian posted:

It is exactly what you think it is.

So what happens if you need to leave early or whatever? Broken balls or give and take?
Also what happens if you say no to this weekend bullshit or straight out say fine but I wont be in Thursday and Friday to make up for it?

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

fist4jesus posted:

So what happens if you need to leave early or whatever? Broken balls or give and take?
Also what happens if you say no to this weekend bullshit or straight out say fine but I wont be in Thursday and Friday to make up for it?
I do leave early on Fridays... I wouldn't say frequently, but it's not uncommon. But we're talking I come in an hour and a half early three days that week, put in another couple of hours in the evenings, then leave at 4:00 on Friday.

I pushed back with "I don't think it's appropriate to expect us to pull an all-nighter, do a bunch of work on Sunday, then come in early on Monday, but I'm willing to accommodate the all-nighter and Sunday work in exchange for a flexible start time on Monday (as in don't expect me in in the morning at all) and two comp days," and was told "it's just part of being in IT" and "we can't not have you or your coworker in on Monday morning." It sounds like the compromise is going to be my coworker does the main part of the upgrade on Saturday night, I login early Sunday morning and do the troubleshooting for testing and the file server upgrades. Which--all things considered--isn't bad. Assuming nothing goes wrong with the upgrade, or at least nothing that my coworker won't be able to troubleshoot his way out of at 5 in the morning on zero sleep.

We have historically doubled up on these upgrades; there are long stretches of time when one of us isn't doing much, but the times when both of us are doing stuff probably shaves an hour or so off of the upgrade, to say nothing of having two sets of eyes and two brains for any issues we run into. But they really don't want to bring down our website at 8pm on a Saturday anymore, even though our large, multinational competitors do exactly that all the goddamn time.

I think the thing that pisses me off the most about this is that I pushed back on being overscheduled back in June after a particularly hectic couple of weeks, when my boss chewed me out for being five minutes late to a meeting scheduled half an hour before my start time after working until 1:30am the previous evening/morning on stuff that had to be done within the maintenance window; I hadn't even not been working for eight hours, to say nothing of having slept that long, and shortly after that had happened, I went to see the doctor who told me my blood pressure was all kinds of high and that two of the causes were likely a lack of sleep and stress. So then, two months later, they're basically like "anyway, all-nighters for software upgrades now!"

The cherry on top is the hardware upgrade we're doing literally the next weekend requires us to be online at four in the morning for systems testing (we wanted to knock it out at two in the afternoon, but the business units put the kibosh on that). Total system downtime is expected to be about two minutes. I also feel like I'm the crazy one, because I push back on this stuff, and most of the other members of my team just take it. Especially my coworker who is at a similar level (he's backup on the systems I'm primary on and vice-versa). I'm older and more experienced in the working world than most of the ones at my level, and substantially less well-paid than the ones above, so I think it puts me in a position of being less tolerant of bullshit all around.

Anyway, I just put in a couple of job applications yesterday, started doing some more updating of my LinkedIn profile today, so I'm trying to do something about it. Mostly looking at local government work, because I want something secure, relatively altruistic, and that is going to have at least decent pay (one of the ones I applied for yesterday was a 40-60% pay raise based on the advertised range). Wish me luck.

FlapYoJacks
Feb 12, 2009
Our CEO is on “administrative leave” and there’s a armed security guard at the door to prevent him from coming back. This day is awesome. :allears:

fist4jesus
Nov 24, 2002

Thanatosian posted:

Anyway, I just put in a couple of job applications yesterday, started doing some more updating of my LinkedIn profile today, so I'm trying to do something about it. Mostly looking at local government work, because I want something secure, relatively altruistic, and that is going to have at least decent pay (one of the ones I applied for yesterday was a 40-60% pay raise based on the advertised range). Wish me luck.

Yeah you already made the right decision.
Doing extra stuff is fine if its mutual, and sorry mate as you are well aware, you are getting hosed.

ChickenOfTomorrow
Nov 11, 2012

god damn it, you've got to be kind

ratbert90 posted:

My company didn't close series B. We were bought, by a fortune 20 company. They are going to invest $350,000,000 into us and I have equity. :stare:

ratbert90 posted:

Our CEO is on “administrative leave” and there’s a armed security guard at the door to prevent him from coming back. This day is awesome. :allears:


life comes at you fast

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Ghostnuke
Sep 21, 2005

Throw this in a pot, add some broth, a potato? Baby you got a stew going!


Thanatosian posted:

Mostly looking at local government work

this is the right choice. I :lol: my rear end off at some of these guys who have never seen work out in the real world, like you have now. ":siren::siren:WE GOT 5 TICKETS ASSIGNED TO OUR GROUP TODAY!!! ALL HANDS ON DECK:siren::siren:"

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