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Jesus. loving. Christ. Stop chewing in my ear. Maybe its a byproduct of working the early morning shift, but I get people eating breakfast all the loving time. And its never something quiet, like some scrambled eggs or a breakfast burrito. Oh, no. Its got to be something like a Nature Valley granola bar. Or a tree branch. Or, gently caress, I don't know, a bowl of gravel. Right through my stereo headset. Makes me want to scream. Or throw up. Or maybe scream while throwing up. My average handle time for calls is less than 10 minutes. Please take a break from eating for that long. Please.
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Dec 4, 2019 19:14
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CollegeCop posted:Jesus. loving. Christ. You know, after looking at your avatar I kind of feel like your call center hell is kind of deserved.
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Dec 4, 2019 19:25
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Looking forward to the 1st Annual Bring Your Goat to Work Day.
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Dec 4, 2019 23:47
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Phone interview today, in person Interview next Wednesday 
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Dec 5, 2019 04:06
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Are you finally getting out of manufacturing?
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Dec 5, 2019 04:09
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CollegeCop posted:Jesus. loving. Christ. One of my coworkers regularly eats while talking in the phone, and it's always stuff like soup or lip snacking soft things like peanut butter. It's dreadful.
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Dec 5, 2019 13:31
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The Fool posted:Are you finally getting out of manufacturing? Why would anyone ever want to leave manufacturing? 
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Dec 5, 2019 13:52
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The Fool posted:Are you finally getting out of manufacturing? It's for a healthcare company so
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Dec 5, 2019 14:14
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Cute. Someone added a file to a git repo called CHANGELOG and each entry is what they changed Fixed case statement on line 508 Changed facility code to S line 1098 Etc
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Dec 5, 2019 14:15
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It's actually incredibly fine to pester me when I am absolutely stacked with work to ask how to do something, to be walked through the process, and then to take no notes and ask again the next day. Real good way to show respect for people's time.
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Dec 5, 2019 15:43
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Thanks Ants posted:It's actually incredibly fine to pester me when I am absolutely stacked with work to ask how to do something, to be walked through the process, and then to take no notes and ask again the next day. Real good way to show respect for people's time. "WHY AREN'T YOU WRITING THIS DOWN?"
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Dec 5, 2019 15:55
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loving nickel and dimeing companies, managing audio software licensing is actual suffering paired with our own lovely in-house management of licensing. iLok.com is a USB dongle management system where you can register licences from various vendors onto a central account, download licences onto sticks for the software to pickup, and dongles can only be bound to one account. Here's the rub; we have two accounts split between our studios which were merged, so of course we have a mish-mash of licences... some of which need moving between accounts, of which will cost you $25 a time. It's not the cost its the principal of the thing goddamnit.
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Dec 5, 2019 17:34
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Re: password chat IHG, the company that owns like 6000 hotels worldwide, and such properties as the Intercontinental, Crowne Plaza, and Holiday Inn, require a 4-digit numerical PIN for your password to log into the customer points site. And when you can't remember your 4-digit PIN, it helpfully emails it to you! But they strongly suggest you change it as soon as possible to secure your privacy!
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Dec 5, 2019 18:09
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Super Slash posted:loving nickel and dimeing companies, managing audio software licensing is actual suffering paired with our own lovely in-house management of licensing. I've had several production friends quit using production software because it moved to iLok and they'd rather not deal with that poo poo.
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Dec 5, 2019 18:16
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Polio Vax Scene posted:shout out to my ISP whose password policies are garbo Up until about a month ago the password requirements on one of our major systems were: Must be 7 to 8 characters long Must contain at least 1 letter and 1 number Can't reuse your last 6 passwords They also weren't case sensitive.
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Dec 5, 2019 19:10
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I have almost a grand in PC parts coming in one box so I payed for fast shipping and stayed home today. Just got an email at 8:30pm saying I wasn’t home so they’re going to drop it off in a locker at the CVS down the road tomorrow. gently caress you, UPS.
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Dec 6, 2019 03:00
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Better than throwing it on the lawn I had a box from Newegg just delivered that I found this morning at 0530 ... no idea when that arrived but it was after 1830 the night before . I almost opted for the locker but they wouldn’t let me pick that from their app and I can’t use Apple Pay from the website
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Dec 6, 2019 03:04
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Partycat posted:Better than throwing it on the lawn
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Dec 6, 2019 03:17
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Rolo posted:I have almost a grand in PC parts coming in one box so I payed for fast shipping and stayed home today. I am having similiar issues, but I ordered through amazon. Somewhat less at stake, thankfully. What's this 'amazon logistics' crap? Are they new? Another parcel service? just another garbage delivery service, or some special hell where they bought a competitor? Symptoms include: tracking information nonexistant, behind time, no updates on where it actually IS in transit. USPS at least gets to my door, all the time. A feat which usp and fedex can't seem to manage.
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Dec 6, 2019 03:31
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I heard amazon was buying cargo planes and hiring last haul gig drivers themselves, so probably that.
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Dec 6, 2019 03:41
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TheParadigm posted:I am having similiar issues, but I ordered through amazon. Somewhat less at stake, thankfully. It's uber, but for amazon deliveries. With all the same kinds of checks and balances (none).
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Dec 6, 2019 03:42
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oh no. so basically, its going to arrive dented, thrown around, and two weeks late, and to the wrong address?
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Dec 6, 2019 03:45
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Really depends on your area. It's a franchise system. https://logistics.amazon.com/ Start an Amazon Logistics franchise, they'll lease you vans and crap if you want. They're fine where I am, but others have horror stories. I don't think any of them offer tracking.
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Dec 6, 2019 03:56
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Every time I've had amazon deliver stuff directly, they ignore the AMAZON LOCKER IN MY BUILDING and throw it in front of my apartment door instead. Delivery status is always "handed to customer." I have no evidence for this but I'm certain that it's the company's fault: either by setting ridiculous quotas or by paying per-delivery at rates, in either case practically requiring that the delivery people catapult packages in your general zip code at 100 miles an hour in order to make enough money to live in a cardboard box.
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Dec 6, 2019 04:00
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My amazon delivery people are usually people on the way home from work at a amazon warehouse or facility who drop my stuff off nicely and hop in their family car to continue home.
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Dec 6, 2019 04:10
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Che Delilas posted:I have no evidence for this but I'm certain that it's the company's fault: either by setting ridiculous quotas https://www.theatlantic.com/technology/archive/2019/11/amazon-warehouse-reports-show-worker-injuries/602530/ quote:The clock was always ticking on Amazon’s promised delivery time. Dixon had to scan a new item every 11 seconds to hit her quota, she said, and Amazon always knew when she didn’t. It's this, except for delivery
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Dec 6, 2019 04:11
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Sounds like a regular delivery job.
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Dec 6, 2019 06:07
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They're a bit bizarre on my side, as they always manage to deliver at least a day before they say they're going to deliver. I'll order something Monday, it says Wednesday delivery. On Tuesday morning, I'll get a message saying it is out for delivery and it gets delivered on Tuesday. This week, I ordered something on Tuesday which said Friday delivery. On Wednesday, I got an email to say it was out for delivery on Wednesday but, as they had broken it, it was being sent back to depot for a refund (as they don't do replacements). I don't mind the earlier deliveries, it is just hard to plan to be there for the delivery if they change the day on you with as little as 30 minutes notice lol.
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Dec 6, 2019 09:52
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ellspurs posted:They're a bit bizarre on my side, as they always manage to deliver at least a day before they say they're going to deliver. The last mile delivery team must be new and not jaded. Let them be overly efficient for as long as possible, because one day, some day soon, your parcel will be punted into the truck.
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Dec 6, 2019 10:40
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Humphreys posted:The last mile delivery team must be new and not jaded. Let them be overly efficient for as long as possible, because one day, some day soon, your parcel will be punted into the truck. This has been the case for the last 3-4 years now. I don't mind it one bit.
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Dec 6, 2019 11:13
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poo poo pissing me off: My current company has their change management outsourced to a low-cost labor country. This works as well as you'd expect. More poo poo pissing me off: A problem management quiz came in. If you score well you can skip mandatory ITIL trainings. If you don't do it you get to do all the trainings. In conclusion: gently caress ITIL.
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Dec 6, 2019 12:44
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Sprechensiesexy posted:gently caress ITIL.
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Dec 6, 2019 14:40
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I found out this morning my helpdesk guy accidently broke a load of stuff, left site without telling anyone and then the stuff was required last night which didnt go down very well at all. I need him to tell me how I can teach him to understand that this just is not acceptable. I was on site, if he had told me the fault was ongoing I could have just carried on. Oh dear.
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Dec 6, 2019 14:54
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angry armadillo posted:I need him to tell me how I can teach him to understand that this just is not acceptable. I was on site, if he had told me the fault was ongoing I could have just carried on. It's time for a formal writeup. Talk to HR.
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Dec 6, 2019 15:08
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mllaneza posted:It's time for a formal writeup. Talk to HR. Seriously. Somebody who deliberately hides their mistakes to not get in trouble is only going to cause trouble. And god forbid they ever get promoted into management.
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Dec 6, 2019 15:19
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I know, I'm being purposely vague because I am always a bit paranoid someone you know is reading so forgive me. There is an underlying personal issue going on for him at the moment and he could easily say 'Im not thinking straight' I am very close to saying 'then you are not fit to be here, take a week off' We approach his usual home time in the next half hour so I am curious to see if I get a progress report or if he just walks straight out.
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Dec 6, 2019 16:05
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If he broke something important and left and then lied about it he should be fired.
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Dec 6, 2019 17:36
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Pissing me off: Microsoft Teams puts the "Thumbs up" icon right next to a red heart. Some day I'm going to like a reply and cause an extremely awkward moment.
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Dec 6, 2019 17:59
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Bigass Moth posted:If he broke something important and left and then lied about it he should be fired. This is the reason I fired the one and only person I have had to terminate. They screwed up, then lied about screwing up. I could have lived with the mistake that was made, it wasn't even a big issue. It was the failure to own up to the mistake and take responsibility that pushed me into the termination. It was a little mistake this time, but I couldn't get past the fact that maybe next time it would be something big with serious consequences.
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Dec 6, 2019 18:51
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Love when reps take like 10 minutes to respond to you on a chat but threaten to disconnect you for inactivity if you take more than 30 seconds to type something.
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Dec 6, 2019 23:00
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