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The old IT Manager got promoted to IT Director and is over in the executive area of the building. So this means when say, the CEO puts a ticket in saying "omg I can't access the president's calendar hallp", he fixes it and nobody ever updates the ticket and when we check on the issue we look dumb. "Oh so and so fixed that this morning didn't he tell you omg you guys don't communicate"
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Mar 12, 2020 13:44
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22 Eargesplitten posted:Straw Poll, if a change advisory board approves a change without checking to see if anything else is scheduled for the same systems at the same time are they negligent, incompetent, or both? You forgot malice
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Mar 12, 2020 13:47
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Dept buys a monitor for a user, I go to mount it for her and there are no mounting holes. I find one for them that does and they go swap it out. Its a Samsung. Sure, its VESA compliant. But you need to take the monitor apart to remove the hinge protruding from the back in order for the mounting plate to fit on. Brand new monitor, I'm trying to spudge it apart at the bottom to get this stupid fuckin thing off. Of course they give us no tools here, so I'm using a mail opener, which I stab myself with. 
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Mar 12, 2020 14:16
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Only ever buy Dell UltraSharp displays
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Mar 12, 2020 14:25
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SVP just walked in a meeting, made a new team on the spot and decided they can probably take away half of my team's duties despite being sysadmins who previously worked on Monitoring with ELK / Zabbix. They now theoretically own the Azure Infrastructure and K8S architecture/deployments/usage. My boss is fighting it but holy poo poo lol. We're a new group brought in to fix the old infra/pipeline problems and I think there is adequate fear now for the old guard to lash out like this. This is loving infuriating.
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Mar 12, 2020 14:26
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quote:My workplace had an order of Lenovo laptops for a customer come in without the WLAN adapters installed. Lenovo has advised us that the leadtime for the parts to come in is in the three to six months region. For the time being, they've requested that we purchase off-the-shelf USB wireless dongles (they will reimburse this cost) and install them for the customer to use until such a time that they are able to provide the parts and installation services. https://arstechnica.com/gadgets/2020/03/ars-readers-share-their-stories-of-coronavirus-related-hardware-shortages-and-more/ "we should order in january," i said. "april will be fine," said my boss
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Mar 12, 2020 15:12
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Getting hit by that with Dell too, good news is we're a nonprofit and most our computers come from Dell Refurb, which still has ample mediocre laptops for sale even though their warehouse got hit by a tornado
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Mar 12, 2020 15:58
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We just dodged this bullet. 350 laptops before all hell broke loose.
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Mar 12, 2020 16:14
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Sickening posted:Change control is a farce. Everyone attending wants to rubber stamp everything and the few people who have to constantly stop the rubbing stamping to ask questions sooner or later stop getting invited.
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Mar 12, 2020 18:07
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Sickening posted:Change control is a farce. Everyone attending wants to rubber stamp everything and the few people who have to constantly stop the rubbing stamping to ask questions sooner or later stop getting invited. CAB should have someone from each business unit attending, or an alternate if the primary isn't available, so they can talk about these kinds of things. $lastjob's largest client had one that I attended frequently for my team, it worked pretty well, in the 3 years I was on that team we only ran into 3-4 conflicts that weren't caught in CAB.
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Mar 12, 2020 18:10
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The person we hired to become the new COO is melting down over preparing to send everyone home. They've been in our industry for a long time but never in Operations, and still haven't accepted that we are a deeply dysfunctional company. They want everything to be like their old giant corporation right now, and that's not possible. She's running me ragged with petty crap that only concerns her, so she'll fit right in with the rest of the VIPs. EDIT: It sounds like we will close Monday. I don't think our VPN will be able to handle everyone sitting on it all day. I offered her some workarounds, while she sat there sniffling and coughing. That's right, she came to work sick. Dick Trauma fucked around with this message at 18:55 on Mar 12, 2020 |
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Mar 12, 2020 18:27
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Dick Trauma posted:The person we hired to become the new COO is melting down over preparing to send everyone home. They've been in our industry for a long time but never in Operations, and still haven't accepted that we are a deeply dysfunctional company. They want everything to be like their old giant corporation right now, and that's not possible. You still tucked away in your corner office? If so, put up a fake wall and take a long nap.
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Mar 12, 2020 18:31
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VP has been getting worse and worse over the last 3-4 months trying to micromanage pointless things. It’s gotten way worse this week with the covid nonsense and I’m getting tired of it.
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Mar 12, 2020 18:54
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Welp, the whole company got an email from the CEO saying WFH starts right now, until he says otherwise. Guess I get to redo my home office.
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Mar 12, 2020 18:56
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Dimestore Merlin posted:Welp, the whole company got an email from the CEO saying WFH starts right now, until he says otherwise. Guess I get to redo my home office. Every morning I check my phone for this email, but no dice yet.
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Mar 12, 2020 20:38
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We're going to close starting tomorrow, but for a week. I expect that will get extended as one week is not going to accomplish a drat thing. The VPN appliance is going to explode but ah well... we'll deal with it when it happens.
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Mar 12, 2020 22:01
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welp, vp is asking for ticket metrics now
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Mar 13, 2020 00:09
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My company should be having us all wfh as the company is located in coronavirus-central for Iowa, but so far they have been quietly pretending everything is being fine, except cancelling the CEO coming down from non-infected Minneapolis next week like planned.
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Mar 13, 2020 00:09
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The Fool posted:welp, vp is asking for ticket metrics now Getting ahead on layoffs. Nice.
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Mar 13, 2020 00:10
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The bulk of our clients (London) are all WFH from Monday onwards until further notice, we aren't sending staff out to clients from next week onwards. Stay safe out there, remember it's just a job.
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Mar 13, 2020 00:16
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me, to group: I need the password for this printers admin panel, can anyone help? security manager: not my responsibility, ask infrastructure team infrastructure manager: we don't use passwords on printers infrastructure engineer: here's the password you need, and here's the documentation for the all of the printer passwords
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Mar 13, 2020 00:42
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Some of my idiot coworkers announced that despite the office closing for a week they will still come to work. I didn't stick around to hear their reasoning.
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Mar 13, 2020 01:44
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Khisanth Magus posted:My company should be having us all wfh as the company is located in coronavirus-central for Iowa, but so far they have been quietly pretending everything is being fine, except cancelling the CEO coming down from non-infected Minneapolis next week like planned. I live and work in Minneapolis. But the order goes for all of our offices. I'm honestly quite worried about the shops and restaurants in the skyway. Got news that JAMF did the same ( they're in our building).
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Mar 13, 2020 02:05
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Dick Trauma posted:Some of my idiot coworkers announced that despite the office closing for a week they will still come to work. I didn't stick around to hear their reasoning. number go up
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Mar 13, 2020 07:29
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My company is doing a dry run of site-wide WFH starting tomorrow at 7:30AM for 27 hours. I get off work at 7AM, but it's the start of my weekend at least. Hopefully it will go smoothly enough that they'll just say keep working from home til this blows over.
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Mar 13, 2020 07:49
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I'm glad they -asked- us if there were any IT policies against putting our client-management software on our doctor's home personal computers but 
klosterdev fucked around with this message at 15:39 on Mar 13, 2020 |
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Mar 13, 2020 15:36
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Hey can ya put the COVID-19 banner at the top of our page instead of in the middle? Sure.. *fires up Wordpress* You're using some lovely plugin whose website no longer exists to design the site? 
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Mar 13, 2020 16:36
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Bob Morales posted:You're using some lovely plugin whose website no longer exists to design the site? I think that's actually industry best practice.
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Mar 13, 2020 16:39
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Bob Morales posted:Hey can ya put the COVID-19 banner at the top of our page instead of in the middle? We just had a design firm build us a new website, we launched it about 2 weeks ago, and it had been in testing/review for about 6 months. I had to log into it for the first time last week to add a link and had no less than 12 out of date plugins.
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Mar 13, 2020 16:47
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Antigravitas posted:I think that's actually industry best practice. Every website is thrown together by a team using WordPress to create a site that will mostly remain static, and then it's handed over for all the software versions to remain frozen in time until six years later when the budget web host updates PHP or whatever and totally fucks the site, which nobody notices for two weeks.
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Mar 13, 2020 17:25
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Got a notification last night that Windows Updates are available. Win7 Pro x64...I had updates going back to 20-loving-13, including an Intel integrated graphics update that somehow fixed the issue I've been having with my monitor since day 1. 
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Mar 13, 2020 17:44
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D34THROW posted:Win7 Pro x64  <checks date> What are you doing? Stop it.
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Mar 13, 2020 17:57
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Our VPN appliance has 60 licenses but at some point it got scrambled and now thinks it only has 20. The device was EOL last month so it's not possible to buy more licenses, but the manufacturer is offering a 20 day "surge" license. I hope that can tide me over until I can replace the thing because we had 20 people on by 9am.
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Mar 13, 2020 18:24
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Super Soaker Party! posted:
Old, OLD loving laptop they threw at me for my mostly-WFH position. Because after the loving colossal Ryuk infection last year, they blew all their money replacing the infected computers instead of just re-loving-imaging them. You know. After they shitcanned me and then rehired me for 1.5 times what I was making with the WFH perk. What's that? Our outsourced IT doesn't have a standard image for this situation?  Oh, and they had no backups of the network share past June of '19 and no ERP backups past March of '19?  I love my job but I loving hate this company.FAKE EDIT: Literally, this laptop has made the rounds. It seems to be THE company bicycle, so to speak. I think there's a dozen folders in \Users\.
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Mar 13, 2020 19:16
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Did you know that having a subnet mask configured is important? If you answered "yes," congratulations! You're a step ahead of the team that escalated this problem to my group.
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Mar 13, 2020 19:48
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Wait a minute... are you telling me that there's a net below the net? 
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Mar 13, 2020 21:04
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Its opposite of Domnet.
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Mar 13, 2020 21:54
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You can access either one of them via a switch.
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Mar 13, 2020 23:24
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Sormus posted:Its opposite of Domnet. https://www.youtube.com/watch?v=76p_ncbffCE
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Mar 14, 2020 03:58
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Super Soaker Party! posted:
My company still has 12k Win7 machines. No, I don't know either.
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Mar 14, 2020 10:27
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