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Field Mousepad
Mar 21, 2010
BAE

Mithross posted:

Last night I got a ticket to-go, table #0.

I work at a casino, our to-go tickets are either labeled with the customer name or the number of the beeper we gave them to alert them when their order was finished. There is no beeper 0. Four minutes later I got a second ticket for table 0 to go, with the exact same ticket number (this indicated that the order was added on to an established ticket, not a new order. On to-go orders we require the guest to pay immediately, which closes the check. A follow up like this indicates that after they ordered, but before they paid, they wanted something else. Unusual but not impossible, except for the long time span). Four minutes on the dot after that I got a third ticket, table 0, same ticket number again. This is a thing that does not happen. I went and looked, nobody at the host stand, paying for their order.

I held on to the kitchen copy of the tickets, handed them off to my FoH counterpart, we looked them up after close. Turns out the entire night crew had noticed a guest used a $100 comp to pay for $50 in food, and decided to add on their own take home orders to the comp three hours later. Incredibly, incredibly obviously. Like, I guess they assumed I am mostly braindead. The casino I work for treats using a customer's comp to order food as direct theft of paper money, and it is usually an immediate firing offense. Basically, our accounting department is probably about to fire literally my entire closing staff, all because they are so stupid they couldn't even make up real looking fake tickets.

gently caress you

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Black August
Sep 28, 2003

I’m a good GOOD little boy! I snitch and I squeal when the nasty poors steal! How DARE they swipe a $50 meal.

mandatory lesbian
Dec 18, 2012

Mithross posted:

Last night I got a ticket to-go, table #0.

I work at a casino, our to-go tickets are either labeled with the customer name or the number of the beeper we gave them to alert them when their order was finished. There is no beeper 0. Four minutes later I got a second ticket for table 0 to go, with the exact same ticket number (this indicated that the order was added on to an established ticket, not a new order. On to-go orders we require the guest to pay immediately, which closes the check. A follow up like this indicates that after they ordered, but before they paid, they wanted something else. Unusual but not impossible, except for the long time span). Four minutes on the dot after that I got a third ticket, table 0, same ticket number again. This is a thing that does not happen. I went and looked, nobody at the host stand, paying for their order.

I held on to the kitchen copy of the tickets, handed them off to my FoH counterpart, we looked them up after close. Turns out the entire night crew had noticed a guest used a $100 comp to pay for $50 in food, and decided to add on their own take home orders to the comp three hours later. Incredibly, incredibly obviously. Like, I guess they assumed I am mostly braindead. The casino I work for treats using a customer's comp to order food as direct theft of paper money, and it is usually an immediate firing offense. Basically, our accounting department is probably about to fire literally my entire closing staff, all because they are so stupid they couldn't even make up real looking fake tickets.

Do me a favor and figure up what percentage of that night's revenue that 50$ bit into

Mister Speaker
May 8, 2007

WE WILL CONTROL
ALL THAT YOU SEE
AND HEAR

iospace posted:

Crossfit is like zero cardio.

This is not true. Cardio isn't just running and swimming and cycling. You can get a benefit from doing HIITs or compounds with little to no rest, which is exactly what crossfit is. I'm not defending it I think it's dumb and dangerous and the Opposite of Fight Club (rule #1 is "never shut up about crossfit"), but it's certainly not 'zero cardio'. Failing at a warehouse job probably has more to do with lack of muscular endurance than it does weak cardio anyway.

Mithross posted:

Last night I got a ticket to-go, table #0.

You suck.

Mister Speaker fucked around with this message at 20:59 on Sep 6, 2020

pentyne
Nov 7, 2012

Mithross posted:

Last night I got a ticket to-go, table #0.

I work at a casino, our to-go tickets are either labeled with the customer name or the number of the beeper we gave them to alert them when their order was finished. There is no beeper 0. Four minutes later I got a second ticket for table 0 to go, with the exact same ticket number (this indicated that the order was added on to an established ticket, not a new order. On to-go orders we require the guest to pay immediately, which closes the check. A follow up like this indicates that after they ordered, but before they paid, they wanted something else. Unusual but not impossible, except for the long time span). Four minutes on the dot after that I got a third ticket, table 0, same ticket number again. This is a thing that does not happen. I went and looked, nobody at the host stand, paying for their order.

I held on to the kitchen copy of the tickets, handed them off to my FoH counterpart, we looked them up after close. Turns out the entire night crew had noticed a guest used a $100 comp to pay for $50 in food, and decided to add on their own take home orders to the comp three hours later. Incredibly, incredibly obviously. Like, I guess they assumed I am mostly braindead. The casino I work for treats using a customer's comp to order food as direct theft of paper money, and it is usually an immediate firing offense. Basically, our accounting department is probably about to fire literally my entire closing staff, all because they are so stupid they couldn't even make up real looking fake tickets.

Was there some rigorous paper trail that clearly spelled out what was going on for management or if you had just ignored and thrown the ticket 0s away would no one be in trouble?

Disargeria
May 6, 2010

All Good Things are Wild and Free!
In my experience of a decade of working in kitchens under large corporations that are probably larger than whatever casino you're at... If you aren't actively working to undermine the rules and corporate structure, you just aren't cooking.

In fact, rule following is actively discouraged in corporate America, because the last thing Joe Accountant and Rebecca HR want to do is go through that much paperwork because Chucky Chef and Corporate Leech Manager suddenly got concerned about a long forgotten rule in the back of the employee handbook from 8 years ago and the people that are duty bound to follow up on your report hate you for it. Because once things are documented they can't be ignored or managed on a human level anymore.

Disargeria
May 6, 2010

All Good Things are Wild and Free!

pentyne posted:

Was there some rigorous paper trail that clearly spelled out what was going on for management or if you had just ignored and thrown the ticket 0s away would no one be in trouble?

Right, the strategy is even if you did care about this rule and $50, you would explain to the employees that it's not okay to do this but oops you misread the ticket or whatever who cares. Because in that case your worst outcome is an eye roll from management, but at least the poor saps on the floor aren't out of a loving job in this economy.

JacquelineDempsey
Aug 6, 2008

Women's Circuit Bender Union Local 34



I'm of mixed mind on table #0. On the one hand, gently caress Corporate, Steal E'rrday. On the other, I'm reminded of the saying we had in jail, whenever someone got released: "Be good! And if you can't be good, be good at it!" These guys were not good at it.

If it was a struggling mom'n'pop joint, I'd blow a whistle. But a casino --- a business that basically prints its own money? I'd take the folks responsible aside and say "hey you noodle heads, I see what you're pulling, and management probably will too if you keep it up. Dont make me party to your theft and jeopardize MY job." Not a rat, but covering my own rear end, that's how I roll.

Mercedes Colomar
Nov 1, 2008

by Jeffrey of YOSPOS
Word. No snitchin.

I need to take more care and responsibility at work. I'm literally the senior most 'senior cook' now (there are two ladies who've worked there longer. But they're in the next pay grade down) that hasn't been promoted to management. And I didn't really, make that connection til recently what with all of Life being, Life. So I should be a better example and, not get caught on my phone as much. Which is questionable kinda considering I only get *caught* at bad times when others are far worse about it...
But I digress.

Part of that also ties into. I'm getting to the point I need to come out at work. I know I've been distracted since I started transitioning. Thinking about what to say, when, getting over people assuming incorrectly about me.. But that mental toll day to day wears into my ability to do my job.

This is central OH. Columbus is very LGBT friendly. I know a lady who was working in accounting for awhile who was open about herself from the get go and she had no issues. I should be fine. Especially since I've anonymously talked to HR a little bit too. But I'm still nervous. But I have to get it out there because that'll help my mental state a great deal.

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



JacquelineDempsey posted:

I'm of mixed mind on table #0. On the one hand, gently caress Corporate, Steal E'rrday. On the other, I'm reminded of the saying we had in jail, whenever someone got released: "Be good! And if you can't be good, be good at it!" These guys were not good at it.

If it was a struggling mom'n'pop joint, I'd blow a whistle. But a casino --- a business that basically prints its own money? I'd take the folks responsible aside and say "hey you noodle heads, I see what you're pulling, and management probably will too if you keep it up. Dont make me party to your theft and jeopardize MY job." Not a rat, but covering my own rear end, that's how I roll.

That's how I feel as well. gently caress corporate but for gently caress's sake, put at least half a brain's worth of work into your theft and don't make people who aren't a part of the plan, or comfortable with being part of your plan, liable as well.

The General
Mar 4, 2007


Saw my kitchen manager get fired for stealing coffee. She was pregnant and about to go on leave, but felt the need to steal coffee. Fired for it several weeks after I took her aside and said "I don't care what you do, but it's not worth it. Show up whenever you want and you can have a coffee. This is just dumb." Some people just don't give a poo poo.

Black August
Sep 28, 2003

you know what that smells like to me, it smells like "she's pregnant, get rid of her on this one easy excuse"

seen way too much scary poo poo like that over way too many jobs

pentyne
Nov 7, 2012

Black August posted:

you know what that smells like to me, it smells like "she's pregnant, get rid of her on this one easy excuse"

seen way too much scary poo poo like that over way too many jobs

Theft is always the most serious thing in the world when its someone the boss doesnt like. Otherwise its an honest mistake/teachable moment.

Black August
Sep 28, 2003

pentyne posted:

Theft is always the most serious thing in the world when its someone the boss doesnt like. Otherwise its an honest mistake/teachable moment.

it's loving COFFEE

EDIT: sorry that sounds like I am yelling at you, I'm yelling at the boss because gently caress me seen it so many times gently caress YOU

The General
Mar 4, 2007


Wouldn't surprise me. But she was literally stealing coffee and continued to do so after she had been caught once and told it probably wasn't a great idea. I didn't rat her out, but if I noticed other people probably did too. A few months before people were stealing (empty) kegs out of the fridge and it got to the point management tried to tell people no phones at all at work. :laugh:

Don't steal poo poo from work unless you'd like to be fired for stealing from work.

Black August
Sep 28, 2003

The General posted:

Wouldn't surprise me. But she was literally stealing coffee and continued to do so after she had been caught once and told it probably wasn't a great idea. I didn't rat her out, but if I noticed other people probably did too. A few months before people were stealing (empty) kegs out of the fridge and it got to the point management tried to tell people no phones at all at work. :laugh:

Don't steal poo poo from work unless you'd like to be fired for stealing from work.

ok kegs is bad, don't swipe those, alcohol and money are the bad bad ideas

Air Skwirl
May 13, 2007

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed shitposting.
What the gently caress do you even do with an empty keg? Having had to swap kegs at several jobs I know there was no way they were confused about which were empty kegs and which were full.

The General
Mar 4, 2007


Not trying to be difficult here, but I don't understand the difference between swiping a $5 bill, a $5 beer, or $5 of ground coffee. It's all $5, and it's all theft. If you're going to do it, you could get fired for it.

Edit: As for what you do with an empty one, I'm not sure. Could probably sell them on kijiji or something? I believe they have serial numbers on them, so you couldn't return/sell them to a legitimate place.

The General fucked around with this message at 23:59 on Sep 6, 2020

Black August
Sep 28, 2003

Skwirl posted:

What the gently caress do you even do with an empty keg? Having had to swap kegs at several jobs I know there was no way they were confused about which were empty kegs and which were full.

recycling or reuse for refill somewhere else or even just personal use, but mostly likely resell cost because I think kegs are likely really expensive, considering their design and reusuability

Air Skwirl
May 13, 2007

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed shitposting.

The General posted:

Not trying to be difficult here, but I don't understand the difference between swiping a $5 bill, a $5 beer, or $5 of ground coffee. It's all $5, and it's all theft. If you're going to do it, you could get fired for it.

A five dollar beer and a five dollar coffee don't actually cost the restaurant 5 dollars.

Black August
Sep 28, 2003

The General posted:

Not trying to be difficult here, but I don't understand the difference between swiping a $5 bill, a $5 beer, or $5 of ground coffee. It's all $5, and it's all theft. If you're going to do it, you could get fired for it.

alcohol is common sense do NOT swipe because it's both expensive and a controlled substance and has a lot of loving laws tied into it, if the place you're working at has any kind of inventory it's just not smart

plus most places it's piss easy to get 4 beers for the price of one anyways when you're good with staff

Air Skwirl
May 13, 2007

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed shitposting.
It should also be pointed out that wage theft, employers not paying staff money they're owed, outweighs all other forms of theft combined and the restaurant industry is by far the largest culprit of it. I'm pretty sure everyone here probably has experienced an example of it.

Edit: Also wage theft isn't considered a criminal act most of the time. When it gets resolved it's resolved in civil courts and pretty much nobody ever has gone to jail for it.

The General
Mar 4, 2007


Skwirl posted:

A five dollar beer and a five dollar coffee don't actually cost the restaurant 5 dollars.

She wasn't stealing a cup of coffee on her way out. She was stealing the bags that are used to make the coffee, to take home and make coffee. And I don't think "Well, it cost the restaurant less than advertised." is really a good defense for the dangers of possibility of getting fired for stealing.

Black August
Sep 28, 2003

Skwirl posted:

It should also be pointed out that wage theft, employers not paying staff money they're owed, outweighs all other forms of theft combined and the restaurant industry is by far the largest culprit of it. I'm pretty sure everyone here probably has experienced an example of it.

also this

like here I'm going to stand a hypocrite from my post above right now and admit to a really risky and dumb thing I did with my first restaurant job - cutting it shortly, it was independently owned by one guy, hardcore alcoholic, constantly wasn't paying supplies, or the cleaning guys, AND stiffing staff every single week on checks and money, and after a lot of stuff happened I was given access code for the night alarm and like 6 times went in to loot costly wine and unused liquor that was never noticed missing in the constant bacchanalia to resell

The General
Mar 4, 2007


Wage theft is a big deal, and yes it's handled in an absolutely bullshit way. I don't know what that has to do with the price of beans or knowing that if you steal from work you could get fired. Or continuing to steal after coworkers tell you they've spotted you doing it, maybe it's unwise to continue.

Air Skwirl
May 13, 2007

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed shitposting.

The General posted:

She wasn't stealing a cup of coffee on her way out. She was stealing the bags that are used to make the coffee, to take home and make coffee. And I don't think "Well, it cost the restaurant less than advertised." is really a good defense for the dangers of possibility of getting fired for stealing.

I'm not defending her actions, but your question was basically "why is stealing things worth completely different amounts of money considered different?"

I assumed you meant she was stealing coffee beans or grounds because everywhere that sells coffee (the drink) throws out a ton of coffee (the drink) and I've never heard of a place that sells it that doesn't let their employs drink as much as they wanted.

secular woods sex
Aug 1, 2000
I dispense wisdom by the gallon.
I worked at a pizza place that stole my wages by clocking me out at the scheduled end of the shift, instead of when I actually finished cleaning. The difference could be as much as 45 minutes per occurrence.

You can drat well bet I stole food in retaliation.

Black August
Sep 28, 2003

The General posted:

Wage theft is a big deal, and yes it's handled in an absolutely bullshit way. I don't know what that has to do with the price of beans or knowing that if you steal from work you could get fired. Or continuing to steal after coworkers tell you they've spotted you doing it, maybe it's unwise to continue.

I dunno man after 10 years this has just been what I've learned
also was it corporate or what, you didn't mention at first it was like a shitload of big bag coffee, I thought you meant little one-pop baggies

again it's loving COFFEE

The General
Mar 4, 2007


Sorry my bad. Please feel free to steal from your workplace and continue to be surprised when you get fired for it. Lemme know how well "Well yeah, I did steal from my previous employer. But have you considered that employers steal wages all the time?" goes.

bare bottom pancakes
Sep 3, 2015

Production: Complete
I suppose I'm lucky that my place doesn't care what you take so long as you're smart about it. Mostly empty can of industrial bug spray? Just say you were tossing it. Food? Just make sure it was extra. Drinks? Print your own water ticket, no one is going to watch you pour it. Just don't take money, anything that actually matters to the store, or from coworkers and it's fine because everyone here knows it's just part of the grind.

lol at reporting poo poo unless they come to me asking about it though. I'll mention a coworker getting stiffed but gently caress if I'm gonna rat someone out and get them fired when there's a pandemic going on. loving narcs.

Mithross
Apr 27, 2011

Intelligent and bright, they explored a world that was new and strange to them. They liked it, they thought - a whole world just for them! They were dimly aware that a God had created them, was watching them; they called out to him, thanking him in a chittering language, before running off.

pentyne posted:

Was there some rigorous paper trail that clearly spelled out what was going on for management or if you had just ignored and thrown the ticket 0s away would no one be in trouble?

We have an accounting department that audits our employees, and this particular set of tickets was almost certainly going to set off red flags and start an investigation into the employees anyway. By handling it internally in F&B, we control the investigation and can hopefully save their jobs, assuming they haven't committed any substantial theft.


bare bottom pancakes posted:

I suppose I'm lucky that my place doesn't care what you take so long as you're smart about it. Mostly empty can of industrial bug spray? Just say you were tossing it. Food? Just make sure it was extra. Drinks? Print your own water ticket, no one is going to watch you pour it. Just don't take money, anything that actually matters to the store, or from coworkers and it's fine because everyone here knows it's just part of the grind.

lol at reporting poo poo unless they come to me asking about it though. I'll mention a coworker getting stiffed but gently caress if I'm gonna rat someone out and get them fired when there's a pandemic going on. loving narcs.

The thing is my place doesn't care either! If they'd just asked for food I would have given it to them, I don't starve my servers, and the casino doesn't care about a little food here and there. But player comps for food are issued by marketing, and controlled by accounting, and so once they did that it was completely out of our hands. The only thing I could do was report it and hopefully save some of them before marketing or accounting insists we fire the entire team.

The problem here isn't the theft, it's the absolute idiocy of the people who did it.

Mithross fucked around with this message at 00:53 on Sep 7, 2020

Air Skwirl
May 13, 2007

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed shitposting.

bare bottom pancakes posted:

I suppose I'm lucky that my place doesn't care what you take so long as you're smart about it. Mostly empty can of industrial bug spray? Just say you were tossing it. Food? Just make sure it was extra. Drinks? Print your own water ticket, no one is going to watch you pour it. Just don't take money, anything that actually matters to the store, or from coworkers and it's fine because everyone here knows it's just part of the grind.

lol at reporting poo poo unless they come to me asking about it though. I'll mention a coworker getting stiffed but gently caress if I'm gonna rat someone out and get them fired when there's a pandemic going on. loving narcs.

When you say "drinks" do you mean soda pop from a fountain gun? Because that poo poo is the cheapest poo poo ever, it's literally pennies a glass at most. Falls under the coffee rule of I've never heard of a place expecting their employees to pay for it.

Black August
Sep 28, 2003

The General posted:

Sorry my bad. Please feel free to steal from your workplace and continue to be surprised when you get fired for it. Lemme know how well "Well yeah, I did steal from my previous employer. But have you considered that employers steal wages all the time?" goes.

We've had differences in restaurant life experiences and I'm fine with dropping it

Raikiri
Nov 3, 2008

Skwirl posted:

When you say "drinks" do you mean soda pop from a fountain gun? Because that poo poo is the cheapest poo poo ever, it's literally pennies a glass at most. Falls under the coffee rule of I've never heard of a place expecting their employees to pay for it.

I worked at a place that complained about it. They would take up to £35,000 in a day and were bitching about the 8p per cup fountain drinks. I continued drinking an unhealthy amount of Coke Zero.

bare bottom pancakes
Sep 3, 2015

Production: Complete

Skwirl posted:

When you say "drinks" do you mean soda pop from a fountain gun? Because that poo poo is the cheapest poo poo ever, it's literally pennies a glass at most. Falls under the coffee rule of I've never heard of a place expecting their employees to pay for it.

Yeah, sodas. Family-friendly so no liquor. I know that poo poo's cheap, it's just something to tack on as a third example. Owners are more angry about the paper cup than the soda said cup is filled with; we have several notices placed around the back telling employees to use cups from home instead but almost no one does it.

Air Skwirl
May 13, 2007

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed shitposting.

Raikiri posted:

I worked at a place that complained about it. They would take up to £35,000 in a day and were bitching about the 8p per cup fountain drinks. I continued drinking an unhealthy amount of Coke Zero.

This is where zero tolerance policies on employee shrinkage really bite a place in the rear end. If taking a drink from the soda fountain is treated the same as stealing a case of top shelf liquor, employees who can figure out how to do both without being caught are gonna do both. Whereas if you let employees have free drinks from the soda fountain they're much less likely to spend time trying to figure out how to steal other stuff.

Black August
Sep 28, 2003

the job is high-stress unpleasant and hardly as good as it used to be, a few petty allowances is the least the majority-ratfucks who run restaurants can give out

thotsky
Jun 7, 2005

hot to trot
Kegs are not very expensive, although their price has gone up recently. They are very easy to shift to homebrewers though.

Black August
Sep 28, 2003

another shut down, tons of people home and less able to go out if it's colder times, great time to start a small in-house beer operation and sell to folks also stuck at home you know

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pentyne
Nov 7, 2012

The General posted:

Sorry my bad. Please feel free to steal from your workplace and continue to be surprised when you get fired for it. Lemme know how well "Well yeah, I did steal from my previous employer. But have you considered that employers steal wages all the time?" goes.

Theft from restaurants is pretty broad if you're including all the food and beverage possible. I've worked places where the bosses/managers were all cool with everyone grabbing a free meal for their break, or boxing up and taking home 2-3 portions at the end of the night when it's all getting tossed. Everyone knew you could grab a 5c water cup during a short break and just fill up from the soda fountain with no hassle.

I've also heard of people getting fired for eating a chicken nugget they didn't pay for, and how many places will make employees pay full price (or a generous 10% discount) for any food they want or even make them pay for drink refills.

In summary, restaurants are a land of contrasts, and keeping your employees happy with essentially cost neutral freebies goes a tremendous way to make them want to keep working there.

pentyne fucked around with this message at 01:24 on Sep 7, 2020

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