sfwarlock posted:

Because "there's always some improvement to make, are you saying this process is perfect?"

and because Laidback Larry has set a goal for us of cutting down the time by 10%

Arquinsiel posted:

Well that means the next why is "why do you think that a 10% reduction in time here will offset all the time spent reaching that reduction?" and at a certain point you just point to the wiki page for diminishing returns and get him to explain why that doesn't apply in that situation.

quote:

A couple of weeks ago a bunch of updates were done overnight on my computer. A few days later the same on my laptop. My laptop is just fine, however my desktop is now a mess. Instead of Office 2016 it has reverted to Office 2013, and Outlook is now Outlook 365 and it sucks. Can we please get me back to Office 2016?

Super Soaker Party! posted:

A ticket came in:


...you just have to laugh. Sure dude. Sure.

RFC2324 posted:

You are assuming this is anything more rhan "Laidback" Larry setting an impossible goal and saying that it needs to be achieved or else

Thomamelas posted:

The second one is kind of a bad idea. You'll get a segment of the population who will do 1A but not 1B. It condenses things but it's one of those things that bites you in the rear end later.

guppy posted:

Also, you will teach them that they were right to demand this, and they will just learn to make similar demands in the future.

sfwarlock posted:

'Step 6: Reboot and wait 15 minutes'

sfwarlock posted:

Little punk tried to throw me under the bus.

Ben tested this at five minutes. It worked once. He emailed Larry and me that we had cut ten minutes off.

First I'd heard of it, so I asked him how many tests. He said one. I said not good enough, go back and test some more, yes, I know, it takes a while, stop whining. (Thankfully, this was over Slack.)

Later on, he sends out another email "warlock and I thought that five was good enough, but after I went and did some more testing, I proved to him that it wasn't, it really only works about a third of the time. Please disregard previous email."

Larry replies, "Good, Ben, I'm glad to hear you're going the extra mile and keeping (warlock) under control. Remember, 'progress' is also ruling out the approaches that won't work!"

I just replied with a screenshot of the previous slack conversation.

Thanks Ants posted:

That environment is toxic, Ben and Larry see their role as taking shits on you. The only answer is to murder one orboth of them.

quote:

Once it escalated into a murder one beef after they killed the first, they didn't hesitate. Popped guard number three because... what difference does it make? Why leave a living witness?

sfwarlock posted:

I just replied with a screenshot of the previous slack conversation.

Agrikk posted:

Like Lieutenant Hanna said in “Heat”:

sfwarlock posted:

I just replied with a screenshot of the previous slack conversation.

sfwarlock posted:

Little punk tried to throw me under the bus.

Ben tested this at five minutes. It worked once. He emailed Larry and me that we had cut ten minutes off.

First I'd heard of it, so I asked him how many tests. He said one. I said not good enough, go back and test some more, yes, I know, it takes a while, stop whining. (Thankfully, this was over Slack.)

Later on, he sends out another email "warlock and I thought that five was good enough, but after I went and did some more testing, I proved to him that it wasn't, it really only works about a third of the time. Please disregard previous email."

Larry replies, "Good, Ben, I'm glad to hear you're going the extra mile and keeping (warlock) under control. Remember, 'progress' is also ruling out the approaches that won't work!"

I just replied with a screenshot of the previous slack conversation.

sfwarlock posted:

Little punk tried to throw me under the bus.

Ben tested this at five minutes. It worked once. He emailed Larry and me that we had cut ten minutes off.

First I'd heard of it, so I asked him how many tests. He said one. I said not good enough, go back and test some more, yes, I know, it takes a while, stop whining. (Thankfully, this was over Slack.)

Later on, he sends out another email "warlock and I thought that five was good enough, but after I went and did some more testing, I proved to him that it wasn't, it really only works about a third of the time. Please disregard previous email."

Larry replies, "Good, Ben, I'm glad to hear you're going the extra mile and keeping (warlock) under control. Remember, 'progress' is also ruling out the approaches that won't work!"

I just replied with a screenshot of the previous slack conversation.

A ticket came in posted:

Getting bizarre emails… can you block this address?

Subject: A burglar broke into a home...

Dear $HighLevelPerson,

He heard a soft voice say, "Jesus is watching you". Thinking it was his imagination, he continued his search. Again "Jesus is watching you" He turned his flashlight around, saw a parrot in a cage. He asked the parrot if he was the one talking. The parrot said, "Yes". He asked the parrot his name. The parrot said Moses. The burglar asked, "What kind of people would name a parrot Moses?" The parrot said "The same kind of people who would name their Pit Bull Jesus". e: to the people writing that it's an old joke....I don't give a poo poo.

To unsubscribe, reply to this email with the text "Unsubscribe"

chin up everything sucks posted:

Sounds like something told 2016 to uninstall, and 2013 was still present and for some reason is taking priority over 365 for opening most docs and excel files.

Son of Sam-I-Am posted:

trying to hit uninstall on 2020 but nothing happens

Proteus Jones posted:

Did you remember to back-up the system libraries before implementing 2020? If not you might be able to grab them from an alternate 2020 install. You'll definitely need root credentials.

AlexDeGruven posted:

Oooh, gently caress both of those guys to hell and back.

sfwarlock posted:

Eh, gently caress Ben, but Larry got a little less laidback; from what I heard he came down on Ben like a ton of ... of.. rectangular building things.

Fri 4:32 pm Ben: Hey man, why'd you have to do me like that?
Fri 4:36 pm me: You did ME like that FIRST.

TITTIEKISSER69 posted:

2020 has seen the denouement of the long-running larchesdanrew saga, and has brought us one saga from sfwarlock (for which this thread has been renamed), and now another one from sfwarlock. As long as our job security is guaranteed by idiots with technology, we'll never run out of sagas.

RFC2324 posted:

I can't wait for the technology itself to be the idiot we have to deal with

RFC2324 posted:

I can't wait for the technology itself to be the idiot we have to deal with

sfwarlock posted:

Eh, gently caress Ben, but Larry got a little less laidback; from what I heard he came down on Ben like a ton of ... of.. rectangular building things.

Fri 4:32 pm Ben: Hey man, why'd you have to do me like that?
Fri 4:36 pm me: You did ME like that FIRST.

Zereth posted:

why does ben expect any loyalty from you?? he caused the problem in the first place and then tried to blame poo poo you absolutely did not do on you

sfwarlock posted:

Eh, gently caress Ben, but Larry got a little less laidback; from what I heard he came down on Ben like a ton of ... of.. rectangular building things.

Fri 4:32 pm Ben: Hey man, why'd you have to do me like that?
Fri 4:36 pm me: You did ME like that FIRST.

wa27 posted:

Look, it's Office 365, not Office 366. This is to be expected in leap years.

Super Soaker Party! posted:

A ticket came in:


...you just have to laugh. Sure dude. Sure.

quote:

It still opens Outlook 365, which is a stupid program.

quote:

Every time I open a Microsoft product (Outlook, Excel Word, etc.) They come up as Office 365, which is a program for idiots. I want Office 2016 on my desktop again.

quote:

Here's what's ticking me off: on the 2016 version I could take a photo on my phone and email it to myself, right click and select "save picture as" and save it to my desktop. Office 365 doesn't give me the option and I have to send the picture to my laptop to do that.

quote:

I don't care. The fact is I'm only getting 365 when I open programs, and they suck.

quote:

When I open Excel I get these stupid tabs that are tutorials to help me start a spreadsheet. I know how to open a spreadsheet. 2016 never did that. And it doesn't do that on my laptop which still lists Excel. Outlook, etc as Office 2016. I hate this supposed upgrade. It is limiting.

I will be in the office around 8:30 tomorrow morning and look forward to getting rid of this crappy program.

Super Soaker Party! posted:

so you just keep yelling at those clouds

sfwarlock posted:

Eh, gently caress Ben, but Larry got a little less laidback; from what I heard he came down on Ben like a ton of ... of.. rectangular building things.

Fri 4:32 pm Ben: Hey man, why'd you have to do me like that?
Fri 4:36 pm me: You did ME like that FIRST.

Theswarms posted:

The cloud.

He's yelling at the cloud.

Super Soaker Party! posted:

This guy (who is in his 60s and one of our crankiest users, generally speaking, so this is not surprising), has DOUBLED THE gently caress DOWN.

Our responses so far have essentially been as calm as possible trying to get across that "Office 365" is a cosmetic change over Office 2016, or 2019 technically, and that there is no actual difference.

At this point I'm essentially baiting the guy by continuing to respond with helpful fixes to the things he's complaining about, so the last response I just sent basically walked him through how to change the start behavior in Excel and Word not to show the start screen (I gotta be honest, this is somewhat our fault in that we had a GPO for 2016 that prevented the start screen and I think we just got lazy and didn't update it for 365 so basically he's seeing different behavior than he had before, but as usual with this guy he flies completely off the handle about such things instead of being remotely polite about it, and literally no one else at this client has complained). The reality is 365's not going away buddy, so you just keep yelling at those clouds and I'll continue to offer helpful answers to the "problems" you actually mention. For everything else there's Mastergofuckyourself.

Thanatosian posted: