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Arquinsiel posted:Well of the two times I have seen a friend since this pandemic started one of them was me listeing to a dude list off the things he saw working for the Instagram moderation contract at Accenture that made him want to kill himself so... do not tempt capitalism to make things worse for you. Yeah, any sort of abuse desk or content moderation for something that size is going to be soul destroying. 
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Oct 22, 2020 04:28
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this morning i spent 35 minutes in the bathroom bawling my eyes out because i cannot continue to take the abuse of entitled users who are upset because I can't immediately fix their (massive) problem (that they've known about for weeks but only just created a ticket)
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Oct 22, 2020 04:38
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ChickenOfTomorrow posted:this morning i spent 35 minutes in the bathroom bawling my eyes out because i cannot continue to take the abuse of entitled users who are upset because I can't immediately fix their (massive) problem (that they've known about for weeks but only just created a ticket) Ugh sorry to hear that. I know that all too well. I know it doesn't really help, but they're not mad at you the person, they're mad at the situation and just happen to be pointed at you the technologist. Which of course does not remotely excuse any of it, but it isn't your fault. Hang in there.
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Oct 22, 2020 13:42
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ChickenOfTomorrow posted:this morning i spent 35 minutes in the bathroom bawling my eyes out because i cannot continue to take the abuse of entitled users who are upset because I can't immediately fix their (massive) problem (that they've known about for weeks but only just created a ticket) Sounds cliche but you have to learn to not give a gently caress.
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Oct 22, 2020 13:43
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I deleted an excel file this morning with all my passwords can it be retrieved? JANE DOE Patient Accounting Department
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Oct 22, 2020 13:46
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Got pinged in LinkedIn for tier 1 helpdesk for the state of Michigan working midnights in Lansing in case anyone wants to experience the 9th circle first-hand. I really wish recruiters would get their poo poo together and actually read profiles.
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Oct 22, 2020 13:58
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Bob Morales posted:Sounds cliche but you have to learn to not give a gently caress. It's one of the most difficult things I learned but it's liberating once you get there. I tackled it in stages
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Oct 22, 2020 15:02
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Thanks Ants posted:It's one of the most difficult things I learned but it's liberating once you get there. I tackled it in stages In a call center the art of not caring, by necessity, includes things that are your job. Your job, in reality, is making those metrics look good, and if you want to stay sane you will say gently caress the metrics, lie cheat and steal to keep your job, and just fix poo poo for people. Because actually managing to fix poo poo is the only happiness you will ever feel in that hell
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Oct 22, 2020 15:19
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Bob Morales posted:I deleted an excel file this morning with all my passwords can it be retrieved? VSS has been a godsend for these situations. You look like a wizard when it works.
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Oct 22, 2020 15:21
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https://twitter.com/tobiaschneider/status/1319281640493907975?s=20
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Oct 22, 2020 15:42
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Oh, in 2016 the same thing happened and it was "yourefired". At least he has stepped up the password complexity from 1990s levels to 2000s levels! It even took the guy 7 guesses instead of one guess this time.
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Oct 22, 2020 15:50
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How does Twitter not have MFA required for his account? How do they not require MFA for all verified accounts? What a dumb world we live in.
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Oct 22, 2020 15:53
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Internet Explorer posted:How does Twitter not have MFA required for his account? How do they not require MFA for all verified accounts? What a dumb world we live in. Because MFA is another step between the president and his stream of consciousness tantrums and we can't have that.
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Oct 22, 2020 15:54
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Internet Explorer posted:How do they not require MFA for all verified accounts? Internet Explorer posted:What a dumb world we live in. When you answer your own question.
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Oct 22, 2020 15:54
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Internet Explorer posted:How does Twitter not have MFA required for his account? How do they not require MFA for all verified accounts? What a dumb world we live in. In come the tickets: "Well if the PRESIDENT doesn't need 2FA then I sure don't  " *takes off mask, drinks bleach*
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Oct 22, 2020 16:18
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looks like the Dutch researcher has an IQ of 193 and started with 15% of that password
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Oct 22, 2020 16:35
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how "ethical" can he really be if he didn't take the opportunity to tweet something incredibly embarrassing Lying Dr. Fauci (Loser) says that my Penis is "Abnormally Small"! Melania, Ivanka and Tiffany would all Disagree! The Fake News Media don't want the American Public to know about your President's Colossal Hog!
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Oct 22, 2020 16:40
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Weedle posted:Lying Dr. Fauci (Loser) says that my Penis is "Abnormally Small"! Melania, Ivanka and Tiffany would all Disagree! The Fake News Media don't want the American Public to know about your President's Colossal Hog! The more I read that the better it gets
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Oct 22, 2020 17:07
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Arquinsiel posted:It's a gender flippers adapter, so it's useful if you end up with a weirdass VGA cable or if you need to extend them for some reason. I've used the DB-9 version to extend a Cisco console cable, but that was literally one time. We used to use all kinds of those things back in the day when physical, cabled KVMs were a thing.
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Oct 22, 2020 17:19
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Motronic posted:We used to use all kinds of those things back in the day when physical, cabled KVMs were a thing. “Were” 
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Oct 22, 2020 17:24
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Bob Morales posted:Sounds cliche but you have to learn to not give a gently caress. boss says we have to give a gently caress because otherwise it's not providing good customer service *jerking off motion* working in education sucks, don't do it
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Oct 22, 2020 17:28
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ChickenOfTomorrow posted:working sucks, don't do it 
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Oct 22, 2020 17:29
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Dirt Road Junglist posted:“Were” I haven't worked anywhere lovely enough to have equipment without IPMI/iDrac/whatever management in a very long time. If you are supporting equipment that doesn't I truly feel bad for you.
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Oct 22, 2020 17:59
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One of my clients just sent me a litigation hold request for a bunch of data and things, they also asked me to sign it to confirm we are doing the hold, not my name going on that poo poo, manager please do the needful. Also, they want stuff we don't have access/control of so I assume my manager is going to be like Nope.
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Oct 22, 2020 18:10
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MF_James posted:One of my clients just sent me a litigation hold request for a bunch of data and things, they also asked me to sign it to confirm we are doing the hold, not my name going on that poo poo, manager please do the needful. unless a judge asked for it, there is absolutely no duty to return a signature to somebody requesting records retention, that's what certified mail is for Hope that your management is talking to lawyers
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Oct 22, 2020 18:12
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ChickenOfTomorrow posted:boss says we have to give a gently caress because otherwise it's not providing good customer service Sounds like someone isn't expressing empathy towards the customer's sense of urgency. Tsk tsk. /s
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Oct 22, 2020 18:15
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ChickenOfTomorrow posted:boss says we have to give a gently caress because otherwise it's not providing good customer service Not giving a gently caress is the easy part. Galaxy brain is not giving a gently caress while outwardly appearing to give a gently caress.
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Oct 22, 2020 18:22
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Arquinsiel posted:I used to always wonder what these were for. I still to wonder why some monitors have two VGA ports. The only use for those gender changers I've ever found is some KVMs that use a M-M cable rather than a standard VGA M-F cable. Monitors that have two VGA ports usually can switch between them. Bob Morales posted:Sounds cliche but you have to learn to not give a gently caress. This is why so many of us *don't* give a gently caress, or are even user-hostile. It's a defense mechanism due to lovely users who refuse to acknowledge that we are people. It's so nice to have good users who will work with you, and/or a manager who will stand by you against the bad ones. Data Graham posted:
Wish they would... AlexDeGruven posted:Not giving a gently caress is the easy part. That's the hard part.
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Oct 22, 2020 18:31
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I requested a new keyboard for one of our lab computers because I hosed up and poured cement into the old one. They sent over their intern to pick out the cement until it worked again. He did a surprisingly good job of it, but I'm still going to buy a new one and expense it. Do you think it was some sort of IT hazing ritual?
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Oct 22, 2020 19:10
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Motronic posted:I haven't worked anywhere lovely enough to have equipment without IPMI/iDrac/whatever management in a very long time. If you are supporting equipment that doesn't I truly feel bad for you. I work on endpoints, so we need the ability to run tests on what's basically consumer hardware. It was fine when we had 3 offices with provisioning labs near each of our eng teams, but now I'm the only one with access to an office...so IP KVM it is! 
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Oct 22, 2020 19:11
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Geemer posted:I requested a new keyboard for one of our lab computers because I hosed up and poured cement into the old one. Well, a keyboard is like $20! We pay this person $14/hr., so there you go. Oh, wait, intern. Unpaid? But yeah, that's some serious penny pinching if not a FNG thing.
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Oct 22, 2020 19:17
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Geemer posted:I requested a new keyboard for one of our lab computers because I hosed up and poured cement into the old one. One of my first tech jobs was at a local ISP/retail store in the mid-late 90's. I did some dial-up support, some retail sales, and some coding. We were in a build that was an old doctor's office, complete with a creepy basement full of old medical records and outdated/forgotten medical equipment. One of my first tasks was to go up with the manager onto the roof during a torrential downpour and use a snow shovel to try to get gallons and gallons of water off of the roof because it was leaking. The manager gave me a bunch of bonus pay for it, but the owner found it and removed the bonus pay because it wasn't agreed to ahead of time and he was a prick. I was 17 and probably shouldn't have been up there in the first place. This kind of reminded me of that but I'm not sure why, maybe I guess it felt somewhat like hazing at the time, but it really was just trying to keep the lovely roof from collapsing.
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Oct 22, 2020 19:34
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Coworker: "Hey Lead, won't it be weird to read the same text out of the email to the people calling asking about *said broadcast test email* back to them?" Me: "I have to read error messages to people off their own screens to them, so nah." and that was that.
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Oct 22, 2020 21:05
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Geemer posted:I requested a new keyboard for one of our lab computers because I hosed up and poured cement into the old one. I've seen people cleaning keyboards and things like that before. "Aren't those like $10?" "Why don't they just put a clear cover over it?" Boss: "I'd rather pay people than buy new hardware!"
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Oct 22, 2020 21:15
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ChickenOfTomorrow posted:this morning i spent 35 minutes in the bathroom bawling my eyes out because i cannot continue to take the abuse of entitled users who are upset because I can't immediately fix their (massive) problem (that they've known about for weeks but only just created a ticket) Oof. I hope your day gets better. If you have a good manager, report that poo poo to them? Alternatively, 
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Oct 22, 2020 21:31
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I just clocked up 10 years at my job.  Celebrated by explaining to a client that, no, they can't have our login info for our web host so they can self-manage the domain we registered for them.
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Oct 22, 2020 22:30
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Ghostlight posted:I just clocked up 10 years at my job. I did 15 years at a job. My entire career is 10 years behind because of it.
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Oct 22, 2020 22:35
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Mother of God we somehow resurrected [server that has been dead for months]. 6 hours after we left, it came back online. Wait... it took 6 hours to boot? 6 hours to boot.
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Oct 22, 2020 23:21
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Ghostlight posted:I just clocked up 10 years at my job. Charge them $300 for it and then $300 to fix their inevitable fuckups
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Oct 22, 2020 23:28
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larchesdanrew posted:
I'm kind of interested to hear what kind of storage the operating system and/or application is on
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Oct 22, 2020 23:32
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