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SlowBloke
Aug 14, 2017

Internet Explorer posted:

My company just tried to implement change management by inviting everyone to an empty Teams channel and inviting everyone to a meeting the next day. I mean like 20+ people, all different departments. They took 5 minutes to explain the mechanics of our new change management process (A -> B -> C), but not what it is, what's under scope, what we're trying to solve, etc., and then went on to 3 change management requests that needed to be rammed through. When I asked what needed to go through the change management process, the answer was "everything, no matter the significance, that effects more than 1 person." And now everyone in that meeting expects nothing to get changed on them that might break something or change the way they work, not even 3rd party systems or things like Windows/Office patches.

lol

It's like they looked up "how not to do change management" and followed the directions.

Feel free to laugh but that is what yammer is designed for, company wide messaging should go to yammer while spceific groups of people should go on teams.

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Impotence
Nov 8, 2010
Lipstick Apathy

Mr. Fix It posted:

currently pissing my whole company off:

https://downdetector.com/status/dyn/



get the feeling that our migration away from dyn is gonna be accelerated :P

CollegeCop
Jul 11, 2005

You're right. I'm not a real cop. Those are imaginary handcuffs. And in a minute, we'll be going to the make-believe jail.

dragonshardz posted:

Jesus christ, the most I do is change their wallpaper to David Hasselhoff.

When I first started working at current job, I was introduced to the Hasselhoff folder on the Support Center shared drive.

It is exactly what it sounds like - a folder full of pics of the Hoff, perfectly sized for desktop background

Since everyone in the Support Center has the shared drive, it was extremely easy open the folder - pick a file - right-click - set as background - lock computer when you found a unlocked and unattended computer.

Ah, the before-times! When we were packed together in tiny cubicles, breathing everyone elses air!

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Okay, we had a 24 port HP switch die. They are 8 years old, but have a lifetime warranty.

"For as long as a product is owned, with next-business-day advance replacement (available in most countries)." Switch owners will be entitled to "standard next business day advanced-replacement (availability varies by location) with phone and e-mail support."

They don't have one in stock. Okay then. (we have replaced it with a spare that we carry)

When this happened a month or two ago, they didn't have any in stock, so they gave us a slightly newer model. But since it doesn't have the same stacking ports, they gave us 2 switches, to replace the whole stack.

So we ask HP support...can you just send us the newer model like you did last name?

"We don't do that."

Well, you do. Or at least you have.

Do you have a 48 port in stock? We're replacing 2 24 ports so that would be fine.

"We don't do that either."

i am a moron
Nov 12, 2020

"I think if there’s one thing we can all agree on it’s that Penn State and Michigan both suck and are garbage and it’s hilarious Michigan fans are freaking out thinking this is their natty window when they can’t even beat a B12 team in the playoffs lmao"

SlowBloke posted:

Feel free to laugh but that is what yammer is designed for, company wide messaging should go to yammer while spceific groups of people should go on teams.

I’m laughing, it’s an evil laugh that exists to make people uncomfortable. Yammer? Please. That been the only app disabled everywhere I’ve ever been near

Blue Footed Booby
Oct 4, 2006

got those happy feet

Thanks Ants posted:

Even if you're starting at the beginning of someone's day, people need to take lunch at some point

Thanks to my team being spread across the entire country I occasionally end up with solid meetings from ten till two. Those are easy to plan around: you either eat a late breakfast or you prepare lunch ahead of time. What's infuriating is when you have a meeting from ten to eleven and another from twelve to one, and then some shitbird tries to schedule something between the two at like 9:45. No, gently caress you, I'm not attending.

KillHour
Oct 28, 2007


If your calendar has a free spot in it, someone will fill it. Block out your lunch as busy.

Steakandchips
Apr 30, 2009

Bob Morales posted:

Okay, we had a 24 port HP switch die. They are 8 years old, but have a lifetime warranty.

"For as long as a product is owned, with next-business-day advance replacement (available in most countries)." Switch owners will be entitled to "standard next business day advanced-replacement (availability varies by location) with phone and e-mail support."

They don't have one in stock. Okay then. (we have replaced it with a spare that we carry)

When this happened a month or two ago, they didn't have any in stock, so they gave us a slightly newer model. But since it doesn't have the same stacking ports, they gave us 2 switches, to replace the whole stack.

So we ask HP support...can you just send us the newer model like you did last name?

"We don't do that."

Well, you do. Or at least you have.

Do you have a 48 port in stock? We're replacing 2 24 ports so that would be fine.

"We don't do that either."

"I have evidence to the contrary, if you disagree, please let me speak to your supervisor."

Weedle
May 31, 2006




cool i just went into a classroom to help a substitute teacher and when i "solved the problem" (typed the password correctly) she was like "wow you have magic fingers" and then she leans in and goes "and it's not just your wife saying that." thanks. loving barf. this lady has made several comments in the past about me being good-looking, which i do not appreciate, but this is the grossest one by far

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Steakandchips posted:

"I have evidence to the contrary, if you disagree, please let me speak to your supervisor."

It's being kicked up the escalation path or whatever right now. I really wanted them to have it done so they could ship one out to us tomorrow and I could install it this weekend.

Wibla
Feb 16, 2011

Weedle posted:

cool i just went into a classroom to help a substitute teacher and when i "solved the problem" (typed the password correctly) she was like "wow you have magic fingers" and then she leans in and goes "and it's not just your wife saying that." thanks. loving barf. this lady has made several comments in the past about me being good-looking, which i do not appreciate, but this is the grossest one by far

That's sexual harassment.

Have fun with HR.

Steakandchips
Apr 30, 2009

Yes, please report it. You are uncomfortable and you shouldn't have to deal with it.

Weedle
May 31, 2006




ok i'm doing it. feeling pretty weird about all the times this lady has hired me to come work on her computer at her house!!

kensei
Dec 27, 2007

He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!


KillHour posted:

If your calendar has a free spot in it, someone will fill it. Block out your lunch as busy.

This so much, I have my lunch as a reoccurring event marked as busy and it's so nice.

Steakandchips
Apr 30, 2009

Weedle posted:

ok i'm doing it. feeling pretty weird about all the times this lady has hired me to come work on her computer at her house!!

She won't be hiring you again, just so you understand that. That income stream will go away the minute you make the complaint.

Weedle
May 31, 2006




Steakandchips posted:

She won't be hiring you again, just so you understand that. That income stream will go away the minute you make the complaint.

yeah no poo poo. that "income stream" is like an extra $100 2-3 times a year so it's fine. i have a regular job

Sprechensiesexy
Dec 26, 2010

by Jeffrey of YOSPOS
poo poo pissing me off: Gmail.

So, gmail seems to have developed a habit of not delivering emails with meeting links for job interviews to me. Last week I was lucky and I was able to reach a recruiter to doublecheck and found this was an issue. Just right now, I received a text from a recruiter asking me why I wasn't in the interview. Said I never received an invite, she shows me she sent it but it's nowhere to be found in my mailbox.

So goons, whats good free email for myself that is not gmail?

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Sprechensiesexy posted:

poo poo pissing me off: Gmail.

So, gmail seems to have developed a habit of not delivering emails with meeting links for job interviews to me. Last week I was lucky and I was able to reach a recruiter to doublecheck and found this was an issue. Just right now, I received a text from a recruiter asking me why I wasn't in the interview. Said I never received an invite, she shows me she sent it but it's nowhere to be found in my mailbox.

So goons, whats good free email for myself that is not gmail?

AOL
Zoho
ProtonMail
GMX
iCloud
Yahoo

Steakandchips
Apr 30, 2009

I like icloud email from Apple...

The Iron Rose
May 12, 2012

:minnie: Cat Army :minnie:
Ughhhh IT now wants to shorten password expiry to 90 days to comply with PCI, even tho PCI DSS 4 is dropping that requirement to align with NIST later this year. So so glad I got off that appalling shitshow of a team.

I’ve a meeting with our compliance specialist to discuss next week. What’s some good ammunition I can bring to this?

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

https://www.windowslatest.com/2021/03/10/windows-10-kb5000802-march-update-is-crashing-pcs-with-bsod/

Windows 10 KB5000802 (March 2021 update) has been going seriously wrong for some PC owners in the last twelve hours, with several users reporting that the botched update is causing Blue Screen of Death errors when they use printers.

To make matters worse, KB5000802 is an automatic security update, which means it has been downloaded and installed automatically for some customers. Users didn’t have a say in whether or not Microsoft should install the update and break their computers with BSOD.


We have like 90% Kyoceras, which are affected. Ugh.

Wibla
Feb 16, 2011

Sprechensiesexy posted:

poo poo pissing me off: Gmail.

So, gmail seems to have developed a habit of not delivering emails with meeting links for job interviews to me. Last week I was lucky and I was able to reach a recruiter to doublecheck and found this was an issue. Just right now, I received a text from a recruiter asking me why I wasn't in the interview. Said I never received an invite, she shows me she sent it but it's nowhere to be found in my mailbox.

So goons, whats good free email for myself that is not gmail?

Are they somehow ending up in a calendar you don't use? :v:

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

The Iron Rose posted:

Ughhhh IT now wants to shorten password expiry to 90 days to comply with PCI, even tho PCI DSS 4 is dropping that requirement to align with NIST later this year. So so glad I got off that appalling shitshow of a team.

I’ve a meeting with our compliance specialist to discuss next week. What’s some good ammunition I can bring to this?

I mean... It's hard to beat the NIST and new PCI guidelines, but you can also just grab any number of free white papers, or the Security+ study guidelines.

Impotence
Nov 8, 2010
Lipstick Apathy

Sprechensiesexy posted:

poo poo pissing me off: Gmail.

So, gmail seems to have developed a habit of not delivering emails with meeting links for job interviews to me. Last week I was lucky and I was able to reach a recruiter to doublecheck and found this was an issue. Just right now, I received a text from a recruiter asking me why I wasn't in the interview. Said I never received an invite, she shows me she sent it but it's nowhere to be found in my mailbox.

So goons, whats good free email for myself that is not gmail?

are they originating from taleo or some other misconfigured piece of poo poo? i've gotten several from "rebranded" ATSes that have like "From: recruiting@company <nobody@set-this-example>" equivalent, which will near guarantee going to spam. Or no SPF record, etc

I got a recruiter email where their claimed from email was their windows username @ their PC name. This week.

Impotence fucked around with this message at 17:42 on Mar 11, 2021

dragonshardz
May 2, 2017

Sprechensiesexy posted:

poo poo pissing me off: Gmail.

So, gmail seems to have developed a habit of not delivering emails with meeting links for job interviews to me. Last week I was lucky and I was able to reach a recruiter to doublecheck and found this was an issue. Just right now, I received a text from a recruiter asking me why I wasn't in the interview. Said I never received an invite, she shows me she sent it but it's nowhere to be found in my mailbox.

So goons, whats good free email for myself that is not gmail?

Any free email service will gently caress you around, because you are the product. Invest the $100/year or so for a paid email service.

Naramyth
Jan 22, 2009

Australia cares about cunts. Including this one.

Bob Morales posted:

https://www.windowslatest.com/2021/03/10/windows-10-kb5000802-march-update-is-crashing-pcs-with-bsod/

Windows 10 KB5000802 (March 2021 update) has been going seriously wrong for some PC owners in the last twelve hours, with several users reporting that the botched update is causing Blue Screen of Death errors when they use printers.

To make matters worse, KB5000802 is an automatic security update, which means it has been downloaded and installed automatically for some customers. Users didn’t have a say in whether or not Microsoft should install the update and break their computers with BSOD.


We have like 90% Kyoceras, which are affected. Ugh.

Just came here to post that. I’m pushing the rollback via PDQ right now.

My fleet of printers is almost exclusively Kyoceras

Weedle
May 31, 2006




yup we got hit with that one yesterday. hearing that ms pulled it but it's still popping up here and there. at least it's an easy fix but christ what a pain in the rear end. would it kill them to loving test anything.

Steakandchips
Apr 30, 2009

dragonshardz posted:

Any free email service will gently caress you around, because you are the product. Invest the $100/year or so for a paid email service.

Agreed, but gmail's spam filtering is better than anything else out there...

i am a moron
Nov 12, 2020

"I think if there’s one thing we can all agree on it’s that Penn State and Michigan both suck and are garbage and it’s hilarious Michigan fans are freaking out thinking this is their natty window when they can’t even beat a B12 team in the playoffs lmao"

Weedle posted:

yup we got hit with that one yesterday. hearing that ms pulled it but it's still popping up here and there. at least it's an easy fix but christ what a pain in the rear end. would it kill them to loving test anything.

Kinda sounds like they were testing it

The Fool
Oct 16, 2003


dragonshardz posted:

Any free email service will gently caress you around, because you are the product. Invest the $100/year or so for a paid email service.

I used zoho for a while but switched to O365 recently so I could use teams for consulting.

For a single mailbox only subscription it’s $60-ish/year

dragonshardz
May 2, 2017

Steakandchips posted:

Agreed, but gmail's spam filtering is better than anything else out there...

Hey's spam filtering is equally as good, so far.

The Fool posted:

I used zoho for a while but switched to O365 recently so I could use teams for consulting.

For a single mailbox only subscription it’s $60-ish/year

Also a good choice tbh.

Honestly, the whole thing where you're the product for a free service is why I'm actually more comfortable paying for core services like email and password management. If you're the customer, rather than the product, the provider is much less likely to gently caress you around.

Thanks Ants
May 21, 2004

#essereFerrari


Found a UPS today that was beefy enough that it had to be hard wired, and the 'electrician' that had installed it managed to ignore all the instructions that APC had supplied with the device and ran a cable through a knockout in the chassis with no gland to grip the wires, no protection to stop the metal casing rubbing through the cable, and a 40mm gap for anybody to put their finger through and come into contact with live terminals that are only going to trip if you pull more than 40 amps through a breaker - at which point you're pretty much guaranteed to be dead. What the *gently caress* is wrong with people that they think mains electricity is just something that can be done in a workplace by complete amateurs.

I noped out of there anyway, told them to get an electrician and that I wasn't touching anything in that rack until they'd sorted it out.

SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader


Mr. Fix It posted:

currently pissing my whole company off:



get the feeling that our migration away from dyn is gonna be accelerated :P

And this is just one of the reasons why as soon as Oracle bought Dyn we said gently caress that and moved all our DNS to Route53. (Well, expecting outages wasn't really that high on the list, more just the general sense that whatever Oracle touches they will A) gently caress up royally and B) gouge you as hard as possible for).



Thanks Ants posted:

Found a UPS today that was beefy enough that it had to be hard wired, and the 'electrician' that had installed it managed to ignore all the instructions that APC had supplied with the device and ran a cable through a knockout in the chassis with no gland to grip the wires, no protection to stop the metal casing rubbing through the cable, and a 40mm gap for anybody to put their finger through and come into contact with live terminals that are only going to trip if you pull more than 40 amps through a breaker - at which point you're pretty much guaranteed to be dead. What the *gently caress* is wrong with people that they think mains electricity is just something that can be done in a workplace by complete amateurs.

I noped out of there anyway, told them to get an electrician and that I wasn't touching anything in that rack until they'd sorted it out.

You say today, but do you actually mean last week, in a French datacenter :v: ?

Impotence
Nov 8, 2010
Lipstick Apathy

SyNack Sassimov posted:

And this is just one of the reasons why as soon as Oracle bought Dyn we said gently caress that and moved all our DNS to Route53. (Well, expecting outages wasn't really that high on the list, more just the general sense that whatever Oracle touches they will A) gently caress up royally and B) gouge you as hard as possible for).


You say today, but do you actually mean last week, in a French datacenter :v: ?

this was actually apparently the thing, two ups explosive zappy fires simultaneously after the ups vendor did maint on them that morning? ovh.com/fr/images/sbg/Octave-Klaba-speaking-en-vid.mp4

RoboBoogie
Sep 18, 2008

Domus posted:

I got initiated into my job’s cargo cult of Netsuite today. Now, I’ve never touched netsuite before, but you’d think it involved magical incantations, the way they use it. They know exactly the steps to get something done, but they don’t seem to be able to make the slightest change in procedure. The steps for logging in the units we repair involve unchecking a few checkboxes. I was being shown this and I asked, innocently, why the default wasn’t set to have the boxes unchecked in the first place. I thought it was a reasonable question, given that the form is only used by our department. There was almost a literal record scratch. Everyone got a deer in headlights look. “Because these are the steps,” I was told. Alright then.

Entertaining line items seems to be done strangely too. You have to fill out the line, and then click the “add” button, for the line to actually be added to the bill. Because most of the fields auto fill, thank god, you end entry with focus on a field that can contain multiple lines of text. You can’t just hit return to add the line, because it just puts a carriage return. So you have to take your hands off the keyboard, mouse to the add button, and then return to typing the next line. For 200 items per shipment. Multiple daily shipments. I can’t fathom there not being a shortcut key for the add button, but no one knows what a shortcut key is.

man i am getting three new ariba projects where i am going to have to integrate with netsuite. Netsuite does not play nice.


My work laptop has been broken since day 1 since arriving in africa, my wife has a 6 month project in malawi and havent figured out a way to ship a new laptop without duties and vat added to it. i have been using a citrix box hosted in germany or philadelphia for the past two months on my personal laptop and it has been awful thanks to 300ms ping. I have been told that a group of med students are coming to learn with my wife's team and they may be able to carry a new macbook pro for me, hopefully they dont steal it or lose it. i think its worth the risk.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

RoboBoogie posted:

man i am getting three new ariba projects where i am going to have to integrate with netsuite. Netsuite does not play nice.

Ariba and netsuite vet here

dragonshardz
May 2, 2017

Pissing me off: Manglement unable to answer a simple "A or B?" question.

They decided they wanted hoteling stations set up in the IT offices, and to accomplish this ripped out a bunch of cubicles to reconfigure said. Half the stations have been set up and are in use; the other half had their network cables run and patched in today. Manglement wants this other half of the stations finished up and ready to be used by the end of this week.

Totally doable, but I need to know ONE THING. Which monitors are we using for these? Shall I just pull from spares left behind after the cubicles were taken down, or is there a specific allocation intended to be used?

I haven't been able to get a definitive answer. If I just make my best guess and use what we've got in spares, somebody will Care about the fact that the monitors in these stations don't all match, and it will roll downhill on me.

Just loving ANSWER THE QUESTION. A, or B? A...or B?

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

Aesis posted:

I counted number of Slack channels I'm in today. 26 active, 24 inactive (notification off but mention alert is on). Not to mention occasional DM I get :smith:

Holy poo poo. I have sixty two active slack channels between internal and customer channels. Plus another fifteen that I’ve turned off notifications.

Every permutation of a group seems to be necessary. Like this:

Team
Group
Office
City
Region1
Region1a
West coast
All-Enterprise-support
All-in-my-role
All-reports-to-the-director of north-America-support

So when there is an issue, a dozen channels lite up with updates, queries for updates, information, wrong information, and pizza recipes.

I loving hate how easy it is to make new channels in modern chat platforms, because holy gently caress.

klosterdev
Oct 10, 2006

Na na na na na na na na Batman!
M365 lets you limit who can create a Team, but you have to be subscribed to Azure AD Premium to get it, despite a mess of random user-created Teams being an equilibrium of their own creation

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RoboBoogie
Sep 18, 2008

Bob Morales posted:

Ariba and netsuite vet here

How bad was the deployment?

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