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I once worked at a company that made network hardware. In the lab we had a bunch of high-speed (for 2001! Probably 400 ambit!) very-sensitive-to-ESD prototype linecards for the routers on the shelf The cleaner came in to clean off the lab and was veery diligent about dusting off everything in there with a feather duster, including the shelf with said line cards They brought in a cleaning firm that knew about cleaning electronics labs after losing a whole batch of cards to incidents like that
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Sep 12, 2021 15:17
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GreenNight posted:Hence the $300 management card that sends out alerts as soon as the UPS notices it's not on main power anymore. The principal apparently didn't think it was necessary.
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Sep 12, 2021 15:43
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Bargearse posted:People loving with poo poo they shouldn't ever have had access to in the first place. This didn't happen to me but another tech in the school system I knew. Wasn't this a Far Side or something? Janitor unplugs a patient's life support equipment to clean the hospital floor?
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Sep 12, 2021 15:47
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Server room AC has been broken for two weeks. We have a fan blowing the air out into our office
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Sep 12, 2021 15:47
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Thanks Ants posted:Did it kill the ants though? No thanks for those ants.
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Sep 12, 2021 16:43
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Bargearse posted:People loving with poo poo they shouldn't ever have had access to in the first place. This didn't happen to me but another tech in the school system I knew. He constantly asks me for access to the server room key and I keep saying no - he keeps saying he has the clearance and it's ok in the other places he covers. I've always just felt there is just something not right about him and I wouldnt be comfortable with him in my server room on his own so I just say we are a different company to the other places you go and we dont want to accept that risk, sorry. (kinda true, I havent asked the actual risk owner I just made the call myself, anyway...) He came to site, didnt tell me he was coming - he usually pre-arranges to get the key from me, he couldnt find me for the server room key, so got the duty manager to let him in with the master. Turns out, he was replacing a UPS, so took mine out of the cab where we share some equipment, plugged all his stuff into the new UPS and just left my stuff unplugged. Everyone goes nuts looking for me so it became quickly apparent I'm headed for the server room - Obviously not knowing any of this, seeing wires unplugged was totally random so by the time I sorted it then started trying to find out wtf had gone on, the guy had just scarpered and left site. I spoke to the manager that represents that contractor on site and he was like "ah yea, engineer mentioned that might have happened" - I pointed out if he does something like that he needs to let someone from our company know - even if you cant find me tell the duty manager please!!! I mean, I had an engineer and a manager between them who knew something had happened in the server room and they knew equipment wasnt right (stuff being off might have been a clue) and their reaction to that was to leave site / wait for me to come looking for them. Didnt even log a ticket or send an email (both services were not impacted by this) Having reflected on that, if I wasn't leaving, I'd put a code lock on the door so that the duty manager couldnt get in with the key.
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Sep 12, 2021 21:39
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First data center i worked in required techs work in pairs specifically so someone was there to go "now plug poo poo back in rear end in a top hat" This should just be standard policy like any other change in prod needing multiple eyes making sure its right
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Sep 12, 2021 21:52
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angry armadillo posted:I have a subcontractor who covers the geographical region, which includes where I work plus a load of other site which are nothing to do with me. So he comes by now and then, mainly to just do routine check type stuff on his servers. That contractor's been barred from the site and hopefully from all your company's sites as well now, right?
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Sep 13, 2021 01:15
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Our company sent out an employee survey email, to some employees. A user with too much time on his hands has been emailing IT directly (instead of helpdesk or using the phish alert button) quote:This “looks” legitmate…….. Next one: quote:So is IT in Italy aware that they are spreading “Phish-bait” all over their global e-mail system? I mean, how are you supposed to know what's real these days...
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Sep 13, 2021 16:34
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Is that person confused by Italy's country code being IT?
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Sep 13, 2021 16:44
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I don't click on any email without someone from Italy telling me it's-a okay 
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Sep 13, 2021 16:49
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Data Graham posted:I don't click on any email without someone from Italy telling me it's-a okay Did you click-a the the mail? Why you click-a the email!? 
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Sep 13, 2021 16:52
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Bob Morales posted:Our company sent out an employee survey email, to some employees. Mental illness is a hell of a drug.
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Sep 13, 2021 18:21
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It wouldn't hurt for IT to send out an "expect this bullshit" warning ahead of time, but also it looks like you might be able to divert that user's attention into some anti-racist training if you want to get properly maliciously compliant with it.
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Sep 13, 2021 18:28
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Bob Morales posted:Our company sent out an employee survey email, to some employees. I have one of these as well, except instead of emailing these screeds directly to me he prints them out, hand-writes notes in the margin, scans that back in and emails us the PDF.
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Sep 13, 2021 18:34
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Data Graham posted:I don't click on any email without someone from Italy telling me it's-a okay Fa pure, hai la mia benedizione.  I think I have never seen people mistaking information technology with Italy in my whole life but I won’t deny that whoever I know here that is able to speak English has an iq with more than two digits.
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Sep 13, 2021 18:47
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After getting an inventory together and fixing the passwords, I started looking through our charges for any other services we were subscribed to and found JAMF. The last guy who was here did not know this account existed, judging by the login / modified dates. JAMF seems pretty cool but I don't know the first thing about it.
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Sep 13, 2021 19:06
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Pay them for a jumpstart and they will take you through it all
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Sep 13, 2021 19:12
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Thanks Ants posted:Pay them for a jumpstart and they will take you through it all Looking through the list of features and this sounds like the right call.
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Sep 13, 2021 19:16
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Jamf is the only way to make managing Macs in enterprise bearable.
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Sep 13, 2021 19:23
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A student from my old job just reported to me that the new IT Director replaced the web filter I put in place with another one and then promptly didn't configure anything. He messed up the filtering rules out of the gate and only blocked legitimate websites the students would need. It took him three weeks to get it sorted out and to this day they can't actually open up Outlook web. It also is still partially blocking three services the science department requires students to use when using WiFi. But you CAN buy guns and look at porn. The filtering only works correctly on a physical connection, which in the dorms have to be manually enabled due to lack of available switch space. Students have had requests sitting with him to turn on the ports in their room since he started. He has called me a TON of times to ask about admin passwords on the macs and vendor info. I tell him it's in the documentation I left him to which he responds that he has misplaced his copy, the executive director shredded his copy when he left, and they didn't have a working backup of the file server due to a disk failure I warned them about before I left. I'm the only one with documentation about that place and it's because I still have my notes scribbled in a notepad in my glove compartment. I'm going to start charging them.
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Sep 13, 2021 21:07
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you are a far better person than i for giving a poo poo at all
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Sep 13, 2021 21:11
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larchesdanrew posted:... Get that boat money.
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Sep 13, 2021 21:11
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larchesdanrew posted:I tell him it's in the documentation I left him to which he responds that he has misplaced his copy, the executive director shredded his copy when he left, and they didn't have a working backup of the file server due to a disk failure I warned them about before I left. At this point I'd be like "oh that's very unfortunate, ok bye!"
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Sep 13, 2021 21:14
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larchesdanrew posted:I'm going to start charging them. Uh yeah, why the gently caress haven’t you been already? His incompetence is not your problem.
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Sep 13, 2021 21:14
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devmd01 posted:Uh yeah, why the gently caress haven’t you been already? His incompetence is not your problem. I've discussed it in the past, but I really care about that school and I'm willing to go above and beyond to see it succeed. It's the only good thing coming out of my home state and the students there aren't going to have another opportunity like that anywhere else. My entire conundrum was being stuck working for poo poo people in an organization I care about on a deeply fundamental level. So I'm willing to do what I can to help them keep offering opportunities to students. But at this point, this guy is so inept I can't keep trying to save his job. I came into that job with zero documentation and did the work to figure it out and make it my own. I've stopped taking his calls so we'll see how long he lasts.
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Sep 13, 2021 21:26
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larchesdanrew posted:I've discussed it in the past, but I really care about that school and I'm willing to go above and beyond to see it succeed. It's the only good thing coming out of my home state and the students there aren't going to have another opportunity like that anywhere else. My entire conundrum was being stuck working for poo poo people in an organization I care about on a deeply fundamental level. Figure out who is boss is, contact that person, offer your consulting services at $200/hr with a 4hr minimum with a guaranteed 2-day response time, or $100/hr if every communication they send you includes a personal apology for the way they treated you when you worked there.
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Sep 13, 2021 21:29
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Zorak of Michigan posted:Figure out who is boss is, contact that person, offer your consulting services at $200/hr with a 4hr minimum with a guaranteed 2-day response time, or $100/hr if every communication they send you includes a personal apology for the way they treated you when you worked there. You mean $400/hr, 4 hr minimum, right? And none of that apology poo poo. They'll lie.
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Sep 13, 2021 21:38
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Zorak of Michigan posted:Figure out who is boss is, contact that person, offer your consulting services at $200/hr with a 4hr minimum with a guaranteed 2-day response time, or $100/hr if every communication they send you includes a personal apology for the way they treated you when you worked there. This is the funnest part. The Executive Director and principal got job offers somewhere and loving evaporated in the middle of the year and didn't help them find a replacement or give anyone a heads up at all. So there's no leadership and the place is in disarray
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Sep 13, 2021 21:43
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$400/hr would have been a fine punitive rate, but I was trying to offer Larches ideas for protecting the institution while still making the people who abused her loyalty feel bad.
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Sep 13, 2021 21:58
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Zorak of Michigan posted:$400/hr would have been a fine punitive rate, but I was trying to offer Larches ideas for protecting the institution while still making the people who abused her loyalty feel bad. One time I had to solo mount a UPS in the rack because they wouldn't approve spending $250 to hire someone to come in and help me. They aren't paying me poo poo lol. But I also escaped the south, live in a much better place and make twice as much as I was back home (hell I'm making more than the director did at this point), and get to work from home in my pajamas deciding the fates of technicians and changing passwords. I couldn't give less of a poo poo about making them feel bad. I'm doing way better and I got some fun stories out of my time at the television station and the school. Just make sure you buy my book when it comes out. A Frosty Witch fucked around with this message at 22:09 on Sep 13, 2021 |
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Sep 13, 2021 22:05
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If you are actually writing a book I will 100% buy it.
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Sep 13, 2021 22:15
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larchesdanrew posted:Just make sure you buy my book when it comes out. You better not be teasing.
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Sep 13, 2021 22:35
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Dr. Arbitrary posted:You better not be teasing. None of Your Concern by Larchesdanrew Absolutely not teasing. It's basically just going to be a collection of my posts from these threads. Also the last 2% of it will be a garbled mess. A Frosty Witch fucked around with this message at 22:41 on Sep 13, 2021 |
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Sep 13, 2021 22:38
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larchesdanrew posted:One time I had to solo mount a UPS in the rack because they wouldn't approve spending $250 to hire someone to come in and help me. They aren't paying me poo poo lol. I will buy the absolute gently caress out of your book.
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Sep 13, 2021 22:38
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It’s just crazy to me I’ve been following your career since early television station times.
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Sep 13, 2021 22:43
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My team lead called me while I was out with a COVID breakthrough to tell me I got a 20% raise. That didn't suck.
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Sep 13, 2021 23:01
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larchesdanrew posted:None of Your Concern by Larchesdanrew 
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Sep 14, 2021 00:08
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dragonshardz posted:I will buy the absolute gently caress out of your book.
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Sep 14, 2021 00:38
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larchesdanrew posted:None of Your Concern by Larchesdanrew This is entrapment and you know it. Shut up and take my money.
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Sep 14, 2021 10:37
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