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CLAM DOWN
Feb 13, 2007




skipdogg posted:

New thread title

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Boba Pearl
Dec 27, 2019

by Athanatos
I am collecting certs and my degree through school but I feel like a fraud and I have no idea what a real job interview would be like. Like if I have a degree what's expected of me to know going into an interview? Is it just a test that I'm willing to learn? What's even entry point for a degree in "Cybersecurity and Network Administration"? I don't really know how I got here, I was just the girl who was "good at computer" and now it's time to find a job and I don't know what the hell I'm supposed to do. I've done Tier 1 Help Desk for four years for a company, is that enough? All I did was reboot computers and helped people open word. Am I supposed to be memorizing Star topology? Is the job really just creating dynamic disks in Hyper V and picking the right router for the company's hotspot?

Happiness Commando
Feb 1, 2002
$$ joy at gunpoint $$

Short answer: Read the new thread title (several posts above)

Long answer: To a large degree, good companies/interviewers interview for people who know how to figure stuff out and aren't racist assholes. They will be sussing out your personality and how good you are at learning and finding information on your own under the veneer of asking about technology. The best interviews are like conversations where you're just talking about cool technology that you have experience with. Now, granted, it's harder at the beginning of your career. lovely companies/interviewers ask you trivia about TCP handshakes and star topologies.

You ask what the job is. I ask what do you want to do? If you want to spend an entire career resizing dynamic disks you can do that. If you want to build cloud infrastructures that accept millions of requests per day you can do that too. But the paths to get to those two things are very different.

Happiness Commando fucked around with this message at 06:08 on Nov 2, 2021

Boba Pearl
Dec 27, 2019

by Athanatos
The least amount of effort possible I guess? I kind of just want to help people reset routers and poo poo, gently caress around a lot, but make a lot of money doing it. Something where I can draw a lot in my free time, and pays juuust enough to keep my life from falling apart. Networking, Troubleshooting, and hardware repair are just the only things I know really well, and to be honest, I don't think any place does hardware repair anymore besides shady fix-it computer places.

e: I have ADHD and if I get a problem in front of me, I'll just focus on that until it blots out all outside stimuli, but I don't know how to turn that into a job lmao.

e2: Packet Tracer makes doing cisco work seem super easy I guess.

Boba Pearl fucked around with this message at 06:10 on Nov 2, 2021

Happiness Commando
Feb 1, 2002
$$ joy at gunpoint $$

Sounds like you want to do helpdesk work. You can probably make 60k (?) doing tier 1.5-2 work at a corporate (internal) or MSP (external) helpdesk. You may very well have on call or after-hours requirements. Does that sound interesting to you?

Happiness Commando
Feb 1, 2002
$$ joy at gunpoint $$

Boba Pearl posted:

e: I have ADHD and if I get a problem in front of me, I'll just focus on that until it blots out all outside stimuli, but I don't know how to turn that into a job lmao.

Learn some scripting or coding language(s), become an SRE, write custom tooling to hack at very hard problems that big enterprises have that they have no idea how to solve. Make $300K a year.

Boba Pearl
Dec 27, 2019

by Athanatos
I know some PHP, Python, and C++ After some classes I took and making my own website?

Yeah I like Customer Service to be honest, I like masking and being brain off.

With my degree I get the A+ Security+ Network+ Cloud+ and Linux+ I was gonna get the MSCA but that was retired and the classes were taken off of my degree. I'm also taking CCNA 1,2,3 classes, which I think is all prep for the CCNA?

I'm not neurotypical and trans, so I know it's going to be 10x harder for anything I want to get, which is why I'm trying to aim low.

The Fool
Oct 16, 2003


Take the Az-900 and/or whatever the equivalent for AWS is. Learn about infrastructure as code concepts, and devops patterns. Practice with some iac tools like terraform and some config management tools like ansible or chef

You can and will be hire-able in no time.

The Fool
Oct 16, 2003


There’s also a really strong neurodiverse and queer tech community on Twitter, it would probably be helpful to follow some of them.

@iancoldwater is the most well known, I’m sure others here would have some good recommendations

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


https://www.youtube.com/watch?v=i9LzRd8TDQ8

nerd porn, guy hacking linux onto a m1 macbook live.

Happiness Commando
Feb 1, 2002
$$ joy at gunpoint $$

The Fool posted:

Learn about infrastructure as code concepts, and devops patterns. Practice with some iac tools like terraform and some config management tools like ansible or chef

You can and will be hire-able in no time.

This is the way

NPR Journalizard
Feb 14, 2008

The Fool posted:

Take the Az-900 and/or whatever the equivalent for AWS is. Learn about infrastructure as code concepts, and devops patterns. Practice with some iac tools like terraform and some config management tools like ansible or chef

You can and will be hire-able in no time.

This.

The 900 level az certs are all pretty easy, they are designed as an introduction to the concepts of a certain area. Just keep doing them till you find an area that you are interested in, and then dive down that rabbit hole.

I assume there are similar entry pathways into AWS as well.

angry armadillo
Jul 26, 2010
My job this week is to sort out a dispute where our client intercepted an account manager of one of our suppliers to do a technical survey (without telling us). Client then secured the funding for the project and told us to go ahead and do it, at which point we discovered because our client is non-technical, a massive assumption has been left unchecked which will approx. quadruple the costs of the project to resolve. Client has now washed his hands of it and told us to make it happen.

I think this is going to hurt more before it hurts less.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Boba Pearl posted:

I am collecting certs and my degree through school but I feel like a fraud and I have no idea what a real job interview would be like. Like if I have a degree what's expected of me to know going into an interview? Is it just a test that I'm willing to learn? What's even entry point for a degree in "Cybersecurity and Network Administration"? I don't really know how I got here, I was just the girl who was "good at computer" and now it's time to find a job and I don't know what the hell I'm supposed to do. I've done Tier 1 Help Desk for four years for a company, is that enough? All I did was reboot computers and helped people open word. Am I supposed to be memorizing Star topology? Is the job really just creating dynamic disks in Hyper V and picking the right router for the company's hotspot?

My favorite assignment that I see people get who GO TO COMPUTER SCHOOL are questions like:

A company has 100 users that need upgraded hardware. Please provide what you would upgrade them with and a plan to perform the work.

I'm not sure what the right answer is because I got all my computer knowledge in basements and dark alleys reading O'reilly books out of the dumpster of a now-closed Borders. But I imagine it goes something like:

*saved quotes from CDW*

Then a plan like "I would image the computers and send them out over a week. Yay!"

Real work is kind of like that but nothing works the way it was supposed to and the users didn't want laptops they wanted tablets and other stuff

Inner Light
Jan 2, 2020



Happiness Commando posted:

Learn some scripting or coding language(s), become an SRE, write custom tooling to hack at very hard problems that big enterprises have that they have no idea how to solve. Make $300K a year.

This is part of where I’m trying to specialize. Any thoughts on specific examples of those big enterprise problems? Standard CI/CD maturity curve or something else?

LochNessMonster
Feb 3, 2005

I need about three fitty


Inner Light posted:

This is part of where I’m trying to specialize. Any thoughts on specific examples of those big enterprise problems? Standard CI/CD maturity curve or something else?

DNS.

All jokes aside, it’s usually scaling issues so keep scalability, resilient design, etc in mind. Expect everything you build to break (regularly) and find ways to prevent that.

LochNessMonster fucked around with this message at 14:32 on Nov 2, 2021

BaseballPCHiker
Jan 16, 2006

Inner Light posted:

This is part of where I’m trying to specialize. Any thoughts on specific examples of those big enterprise problems? Standard CI/CD maturity curve or something else?

Here is an example, just off the top of my head so forgive if its not that great.

Your company uses AWS as their cloud provider. Your company has has recently decided on an in-house tagging standard for all AWS resources, things like EC2 instances, S3 buckets, etc. You need to ensure that any new resources meet these tagging standards and also need to go back and tag old, existing resources. How do you accomplish this?

Happiness Commando
Feb 1, 2002
$$ joy at gunpoint $$

Inner Light posted:

This is part of where I’m trying to specialize. Any thoughts on specific examples of those big enterprise problems? Standard CI/CD maturity curve or something else?

This isn't really my expertise, but:

This is very poorly remembered, but in the last month or so, I read a blog post about a team that had implemented some new code and they were experiencing some massively ballooning cpu wait times. Some person built a bunch of really basic rear end applets that just implemented a bunch of different java calls to sniff out the problem. They found out there was a problem in which specific function AWS linux uses to check the time that was causing thousands of % latency increase. Bubbled it up the support chain and AWS fixed it on the basis of this SRE's proof.

Or something.

At an old job, we had some fractional percent of auth requests to MS SQL server fail. Like 2 or 3 failures overnight when several hundred or thousand jobs had run. Every piece of gear and every piece of software involved in the chain had been replaced many times. It persisted. That's the kind of thing (but in a linux world, generally) that an SRE would attack.

Edit: I remember this AWS video as being really cool: https://www.youtube.com/watch?v=Zd5hsL-JNY4

Thanks Ants
May 21, 2004

#essereFerrari


angry armadillo posted:

My job this week is to sort out a dispute where our client intercepted an account manager of one of our suppliers to do a technical survey (without telling us). Client then secured the funding for the project and told us to go ahead and do it, at which point we discovered because our client is non-technical, a massive assumption has been left unchecked which will approx. quadruple the costs of the project to resolve. Client has now washed his hands of it and told us to make it happen.

I think this is going to hurt more before it hurts less.

How does this come anywhere close to being your problem?

angry armadillo
Jul 26, 2010

Thanks Ants posted:

How does this come anywhere close to being your problem?

I think because the problem is technical, everyone is too scared to comment on it, so I have to do it.

I think!!

I have just sent the bits legal asked for back to them so hopefully I'll have an email tomorrow saying "this is great, thanks" and I can forget about it :D

George H.W. Cunt
Oct 6, 2010





A customer of ours got scammed out of a lot of money by someone spoofing as us. Did we get compromised and they saw legitimate email threads and spearphished? Did they? Who knows!

The only knowable answer is that the poor accounts payable clerk that sent half a million dollars to the wrong people got duped hard and that money is unrecoverable. Big oof.

Sickening
Jul 16, 2007

Black summer was the best summer.

George H.W. oval office posted:

A customer of ours got scammed out of a lot of money by someone spoofing as us. Did we get compromised and they saw legitimate email threads and spearphished? Did they? Who knows!

The only knowable answer is that the poor accounts payable clerk that sent half a million dollars to the wrong people got duped hard and that money is unrecoverable. Big oof.

A finance person at one of my gigs got scammed out of 50k in gift cards because a person texted her claiming to be the CEO. So much easy money out there.

scott zoloft
Dec 7, 2015

yeah same
A lot of ppl think gift cards are a legitimate payment form for some reason idk how that happened

George H.W. Cunt
Oct 6, 2010





What’s particularly egregious is that “we” sent a change of bank form and they didn’t verify it was valid. Just amateur hour all around.

Thanks Ants
May 21, 2004

#essereFerrari


All you can do is make sure that your SPF/DKIM/DMARC settings are all up to standard and maybe have a blanket "phone us on our publicly listed number if you get notified about a change of bank details". If someone gets an email from yourcompanyfinancedept@gmail.com and acts on it then it was inevitable really.

Proud Christian Mom
Dec 20, 2006
READING COMPREHENSION IS HARD
HR at one of my clients had a clearly spoofed message that 365 spent to spam, asking for an employees paycheck to be directed to another account. despite it being in spam and all the other warnings, HR person acted on it but missed payroll deadline and replied to them with such. they never heard back so they then called the employee to let them know, which is when they found out it was fraudulent.

the system worked, it filtered it out, this isnt an IT problem its a procedure problem from fuckwits following random rear end emails without ever thinking to actually contact the person the email is purporting to be coming from.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Employees that leave are getting creative with ways to gently caress up our iPhones

Current one is set a PIN that nobody knows, and then turn the phone off after installing iOS but before finishing the install

Darchangel
Feb 12, 2009

Tell him about the blower!


Bob Morales posted:

Employees that leave are getting creative with ways to gently caress up our iPhones

Current one is set a PIN that nobody knows, and then turn the phone off after installing iOS but before finishing the install

You can't garnish or withhold their final paycheck pending receipt of company equipment in working/usable condition?
That seems like it should be a standard thing.

Internet Explorer
Jun 1, 2005





No, definitely do not do that.

https://www.foley.com/en/insights/publications/2018/04/i-want-to-dock-my-employees-wages-because-she-brok

Thanks Ants
May 21, 2004

#essereFerrari


You're the employer handing out Apple devices, learn how DEP works and use a suitable MDM. If you don't want to do any of that then don't give people company devices and give them cash each month to have a phone.

I don't really see the point in collecting things like iPhones back off staff who leave, because what are you going to do with them? "Welcome to XYZ Corp, we spent lots of time and thousand of dollars recruiting you, here's a hosed old phone that someone has beaten up for a year already."

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Thanks Ants posted:

You're the employer handing out Apple devices, learn how DEP works and use a suitable MDM. If you don't want to do any of that then don't give people company devices and give them cash each month to have a phone.

Who said we aren't doing that? You can't issue it any commands through Intune (like wipe or reset the PIN) because it's in some weird state where it isn't online.

Ended up having to just plug this one into a computer with Itunes and wiping it.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!


When I was like 19 and working at an MSP I fell off a skateboard, my Motorola 3-line pager was in my pocket and I busted it. I had to pay $250 for new one.

Ever since then I don't think I've seen in a single employee charged for a broken/lost cell phone or laptop.

Defenestrategy
Oct 24, 2010

Here's a hot take: if you issue apple products you deserve everything you get with device lockout headaches. You may as well just give people the MacBook as a bonvoyage gift.

Thanks Ants
May 21, 2004

#essereFerrari


It's because it's a cost of doing business. Portable devices are going to get broken. If people need to be on-call then those devices are going to be exposed to the types of activities people do in their spare time.

Boba Pearl
Dec 27, 2019

by Athanatos
There are businesses that use apple products??? Why????

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Boba Pearl posted:

There are businesses that use apple products??? Why????

Android devices are annoyingly inconsistent between vendors/generations. We do have to support these things you know.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

I support almost 200 iPhones.

The Chad Jihad
Feb 24, 2007


Doctors love iPhones. Doctors will always get the newest iPhone and then forget all steps involved with enrolling it

scott zoloft
Dec 7, 2015

yeah same

Bob Morales posted:

Ended up having to just plug this one into a computer with Itunes and wiping it.

So it's fine?lol

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GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Yeah I’ve had to do that before. It’s not hard. Just something else.

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