More shit that pisses you off: What does that say about the quality of your emails?

The Something Awful Forums > Discussion > Serious Hardware/Software Crap > More shit that pisses you off: What does that say about the quality of your emails?

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capitalcomma: Sep 9, 2001; A grim bloody fable, with an unhappy bloody end.

Is it just me, or is the built-in anti-spam filter of Office 365 loving terrible?

I'm working a ticket from the new CIO about a shitload of spam he's getting since on-boarding, and some of the email that has reached him is downright shocking. How the gently caress is Defender for O365 not identifying these as spam?!

# ? Jun 15, 2022 02:02

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# ? May 22, 2024 06:36

Silly Newbie: Jul 25, 2007; How do I?

Brand new printer fuckery today.
Our leased Canon MFP suddenly can't scan to email. Call the company, they registered a Gmail account and pass the traffic through there, which no longer works.
I tell the tech I'm going to route it through my O365, no problem. He happily gives me the login credentials, and I'm off.
Except it doesn't work. Same config as on the rest of my Canons.
Turns out this model defaults to 465 for SMTP instead of 25. And changing it can't be done through the GUl, only on the printer itself via a very specific set of key presses to get into a debug menu. Which is only documented by random people on the internet who found it one time.
Works now though.

# ? Jun 15, 2022 03:26

Bob Morales: Aug 18, 2006; ~~Just wear the fucking mask, Bob~~

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

capitalcomma posted:

Is it just me, or is the built-in anti-spam filter of Office 365 loving terrible?

I'm working a ticket from the new CIO about a shitload of spam he's getting since on-boarding, and some of the email that has reached him is downright shocking. How the gently caress is Defender for O365 not identifying these as spam?!

Yea

Gmail sucks poo poo lately too

# ? Jun 15, 2022 03:34

Zil: Jun 4, 2011; Satanically Summoned Citrus

Bob Morales posted:

Yea

Gmail sucks poo poo lately too

What you don't like the daily Home Depot emails telling you that you have won a free drill?

# ? Jun 15, 2022 03:36

rafikki: Mar 8, 2008; I see what you did there. (It's pretty easy, since ducks have a field of vision spanning 340 degrees.)

~SMcD

Zil posted:

What you don't like the daily Home Depot emails telling you that you have won a free drill?

And DHL has tried to deliver something. I really don�t understand how those home depot and dhl ones get through.

# ? Jun 15, 2022 03:37

CitizenKain: May 27, 2001; That was Gary Cooper, asshole.; Nap Ghost

Hughmoris posted:

Do you ever feel the urge to go learn a topic just to prove someone wrong and shove it in their face?

I do BI work but that's how I'm feeling at the moment regarding pcap and infosec poo poo. I'm getting too old to be this petty but yet...

I'd be worried about someone going "well, then you manage it now smartass."

# ? Jun 15, 2022 05:41

SlowBloke: Aug 14, 2017

capitalcomma posted:

Is it just me, or is the built-in anti-spam filter of Office 365 loving terrible?

I'm working a ticket from the new CIO about a shitload of spam he's getting since on-boarding, and some of the email that has reached him is downright shocking. How the gently caress is Defender for O365 not identifying these as spam?!

Our filters in 365 atp have been called excessively strong since they get about 3-10% of their daily mail stuck there rather than inbox. If you don't have at least e3, your filter ain't going to stop poo poo.

# ? Jun 15, 2022 06:09

sixth and maimed: Mar 20, 2012; Fun Shoe

Agrikk posted:

I�d love to do this but unfortunately he is related to my wife and there�s no escaping her.

Seriously though- the dude is 85 and a pancreatic cancer survivor and chemo brain is a thing. At this point his inability to differentiate between the internet, Windows, Outlook, Office and email (and his incessant �cleverly funny� referral to Microsoft as �Microcrap�) is a grating annoyance but is ultimately the cost of entry into the family.

The payment I have been making for over thirty years and counting.

My FIL did a lot of thinkering with computers in the 80's and even did some programming to print color charts for his nursing job. He's also pretty good at photograph and video editing. And reads computer magazines. So, ofc he's an expert and totally qualified to argue with me over corporate IT. One time, when I didn't just fold like the rest of the family, he started calling me "Mister Big IT". For my wife's sake, I try to stay civil.

This is the same guy that was very surprised when I told him most companies run Windows servers environments and not mainframes.

# ? Jun 15, 2022 07:29

Thanks Ants: May 21, 2004; #essereFerrari

Silly Newbie posted:

Brand new printer fuckery today.
Our leased Canon MFP suddenly can't scan to email. Call the company, they registered a Gmail account and pass the traffic through there, which no longer works.
I tell the tech I'm going to route it through my O365, no problem. He happily gives me the login credentials, and I'm off.
Except it doesn't work. Same config as on the rest of my Canons.
Turns out this model defaults to 465 for SMTP instead of 25. And changing it can't be done through the GUl, only on the printer itself via a very specific set of key presses to get into a debug menu. Which is only documented by random people on the internet who found it one time.
Works now though.

I've done this exact dance. There is no excuse for not putting all the config options in the web UI where people go to configure things.

# ? Jun 15, 2022 09:36

Collateral Damage: Jun 13, 2009

KillHour posted:

Everything in IT is named by 12 year olds with ADHD, as per the Working in IT thread.

I hate Chef för trying to be clever with naming things, and I'm glad we have much better tools nowadays.

# ? Jun 15, 2022 11:22

Sywert of Thieves: Nov 7, 2005; The pirate code is really more of a guideline, than actual rules.

sixth and maimed posted:

This is the same guy that was very surprised when I told him most companies run Windows servers environments and not mainframes.

My dad was like this. He was very good with computers (and massively overloaded himself at work by also taking on all matters IT despite that not being his job at all) but his knowledge was very outdated in certain parts. As in, based on how things worked in Windows For Workgroups 3.11.

# ? Jun 15, 2022 14:42

xzzy: Mar 5, 2009

Seems reasonable to me, the day I retire will be the last day I ever read a tech blog. Why would I need to know the state of the art in IT anymore? :v:

# ? Jun 15, 2022 14:46

Bob Morales: Aug 18, 2006; ~~Just wear the fucking mask, Bob~~

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Zil posted:

What you don't like the daily Home Depot emails telling you that you have won a free drill?

Only registered members can see post attachments!

# ? Jun 15, 2022 14:55

Polio Vax Scene: Apr 5, 2009

client: surely changing the domain of this admin user in azure without talking to anyone first won't affect anything
also client: HELP EVERYTHING IS DOWN

# ? Jun 15, 2022 14:55

Raymond T. Racing: Jun 11, 2019

My spam in my newer Fastmail alias is confusing, because I got shortname@sent.at along with my first@last.me custom domain.

All of the spam sent to my shortname@sent.at address is all German / Austrian spam, which makes sense now that I think about it.

# ? Jun 15, 2022 15:36

bull3964: Nov 18, 2000; DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.

I'm not sure how you all have been able to poison Gmail's spam filtering, but I have zero spam reaching my inbox and the spam tag itself only sees about 5 messages a week.

As for dads, mine is reasonably technical, but he was convinced that the continent to continent internet access was done via satellite rather than undersea cable at one point.

bull3964 fucked around with this message at 16:00 on Jun 15, 2022

# ? Jun 15, 2022 15:58

capitalcomma: Sep 9, 2001; A grim bloody fable, with an unhappy bloody end.

bull3964 posted:

As for dads, mine is reasonably technical, but he was convinced that the continent to continent internet access was done via satellite rather than undersea cable at one point.

I'll bet pop culture depictions of telecommunications has a lot to do with it. Movies and TV depict satellites a lot, and never depict undersea (or even underground) cables, cause those aren't nearly as impressive as poo poo In Space.

# ? Jun 15, 2022 16:27

ChubbyThePhat: Dec 22, 2006; Who nico nico needs anyone else

bull3964 posted:

I'm not sure how you all have been able to poison Gmail's spam filtering, but I have zero spam reaching my inbox and the spam tag itself only sees about 5 messages a week.

For the most part, this is my experience as well. My spam tag/folder/placeitgoestodie sees more like 5 per day though.

# ? Jun 15, 2022 16:55

Bob Morales: Aug 18, 2006; ~~Just wear the fucking mask, Bob~~

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

bull3964 posted:

I'm not sure how you all have been able to poison Gmail's spam filtering, but I have zero spam reaching my inbox and the spam tag itself only sees about 5 messages a week.

# ? Jun 15, 2022 16:58

Thanks Ants: May 21, 2004; #essereFerrari

That's a legit message where someone has let their Office 365 account get compromised

# ? Jun 15, 2022 17:04

Arquinsiel: Jun 1, 2006; "There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

Yup, that IPv6 address is in spf.protection.outlook.com's SPF1 line. Working as intended.

# ? Jun 15, 2022 17:22

Bob Morales: Aug 18, 2006; ~~Just wear the fucking mask, Bob~~

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Thanks Ants posted:

That's a legit message where someone has let their Office 365 account get compromised

Well, duh. You'd still be able to think they could detect that it's spam, though.

Here's a better example that is more inline what most of the messages that make it to my inbox are. Usually don't even pass SPF

# ? Jun 15, 2022 18:22

AlternateAccount: Apr 25, 2005; FYGM

Bob Morales posted:

Well, duh. You'd still be able to think they could detect that it's spam, though.

Here's a better example that is more inline what most of the messages that make it to my inbox are. Usually don't even pass SPF

Hey maybe they could try to filter any FROM address that isn't even a valid TLD. Sheesh.

# ? Jun 15, 2022 19:16

stevewm: May 10, 2005

Thanks Ants posted:

That's a legit message where someone has let their Office 365 account get compromised

I have been getting a couple of these a day to my personal gmail account. They have all come from apparently compromised O365 accounts. I assume this is why they make it through the spam filter.

# ? Jun 15, 2022 20:00

Thanks Ants: May 21, 2004; #essereFerrari

For some reason the default Office 365 setting was that any user could add any app to their account, and grant it the same permissions as their user account, so people would receive emails that say "click here to see your documents" and end up getting a prompt to let a fake app access their account, which they would then accept.

The defaults are saner now and you can turn the feature off completely and require admin approval to add apps that can view corporate data.

# ? Jun 15, 2022 20:02

SlowBloke: Aug 14, 2017

Thanks Ants posted:

That's a legit message where someone has let their Office 365 account get compromised

Spammers have been using 365 trial account to send messages since a while, they have been able to automate trial account creation to the point microsoft might kill your demo tenant if you compiled and confirmed everything too fast.

# ? Jun 15, 2022 20:22

Doctor Yiff: Jan 2, 2008

my brother in christ, we are a HIPAA covered entity. i am not going to use my root access to upload an arbitrary file to production without knowing what it is and where it came from, and why this file existing in prod is necessary, at minimum.

# ? Jun 21, 2022 15:34

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

Internet Explorer posted:

The in-laws are tough. If it's my family, I'll just pay for it and be done with it. $5/month or whatever is well worth not having my mom or step-dad call me, and I don't have to worry about upsetting them if I insist on fixing something.

My in-law's house had bad internet ever since I've known my wife. I think we're going on year 15 or so. Multiple providers, constant battles over it, etc. Her father passed away about a year ago and I had a chance to look at it without offending anyone. They had been paying for gigabit internet and were consistently getting 30%+ packetloss. I got that fixed and it was like the end of an era. So weird to have working house in the house that was known as the "lovely internet house."

So ah, yeah. You have my sympathies.

re-posting this old anecdote

Jerk McJerkface posted:

My peeve is when my parents ask me for tech advice, I give it to them, they don't follow it, and then get upset at me when I don't want to help them with whatever to did. My mom wanted a cell phone, she's completely tech illiterate, so I told her to get an iPad.

She ended up getting some anoi elf Android tablet, and when she attempted to factory default it, it just wiped the entire SDCard, and bricked itself. My bro spent HOURS trying to fix it, but if she had listened, it would have all been avoided.

Later, she wanted a cellphone, she was looking at the Galaxy S3 for whatever reason, maybe it was cheaper, but I told them "no, get an iPhone." They were miffed about the cost difference, so I offered to buy her the iPhone with the understanding that they won't need to call me for support with it.

My dad flipped out, like a maniac, that I wouldn't help mom with her phone if she didn't buy an iPhone. He was livid. It was completely ridiculous. I tried to explain to him that she wouldn't need help with the iPhone because it's clearly the easiest to use.

# ? Jun 21, 2022 15:45

guppy: Sep 21, 2004; sting like a byob

I have the same policy. If you are family, you can ask me for advice. If you do not take my advice, that is your prerogative and I will not be upset about it, but then I don't want to hear it when you have problems resulting from your choice to ignore my advice.

# ? Jun 21, 2022 17:15

Agrikk: Oct 17, 2003; Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

My 14 year old daughter, collecting art for a collage on her wall, is pasting these images into a word document. Of course the document balloons to gigantic proportions and is taking forever to print.

It�s taking so long that she�s cancelling the job and retrying it. Over and over and getting more frustrated (it doesn�t help that it�s past midnight- yay summer break!). I finally ask her if I could help as she�s bitching and bitching about the printer and refuses help.

So I go full daddy mode and say �if you don�t let me explain to you what is going on and why the printer is behaving (properly) like it is, you do not get to complain about printers to me ever again. For the rest of your life.�

So she sits down and I explain how pasting fifty pictures into Word and printing it is different than printing fifty pictures and how a printer needs time to render huge files. And sure enough it prints her images.

If I could threaten users with being banned from my help for all eternity unless they listen to me- the world (my world) would be a better place.

# ? Jun 21, 2022 17:46

Arquinsiel: Jun 1, 2006; "There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

I kind of love the image of her carefully shrinking them all to fit on the one page and then being really confused when they come out small.

# ? Jun 21, 2022 21:16

tactlessbastard: Feb 4, 2001; Godspeed, post; Fun Shoe

Sitting here in yet another ~Lean will make us billions~ class as yet another shipment is missed because half our suppliers still haven't recovered from covid.

# ? Jun 21, 2022 22:50

Methylethylaldehyde: Oct 23, 2004; BAKA BAKA

tactlessbastard posted:

Sitting here in yet another ~Lean will make us billions~ class as yet another shipment is missed because half our suppliers still haven't recovered from covid.

Lean saves you a ton of money, with the assumption that anything and everything you could need or want has a predictable lead time, well understood demand, and remains generally available at all times from multiple vendors. Unfortunately covid roofied the drink of a ton of lean companies, then did terrible things to their bottom line back behind the dumpster.

# ? Jun 22, 2022 01:51

Proud Christian Mom: Dec 20, 2006; READING COMPREHENSION IS HARD

One our clients switched from another ISP to AT&T so they could 'save money' by bundling the phone with fiber. Their internet is now much worse and they are miffed that I did not let them know it would happen despite me not knowing about it until two days before turn up.

# ? Jun 22, 2022 02:47

Internet Explorer: Jun 1, 2005

Methylethylaldehyde posted:

Lean saves you a ton of money, with the assumption that anything and everything you could need or want has a predictable lead time, well understood demand, and remains generally available at all times from multiple vendors. Unfortunately covid roofied the drink of a ton of lean companies, then did terrible things to their bottom line back behind the dumpster.

I know this is probably one of those borderline things on this site, something that obviously depends on the subforum, but I hope we can leave the rape jokes behind us in the year 2022. Not coming from the standpoint of a stern mod finger wagging. More like, "wouldn't it be cool if."

# ? Jun 22, 2022 15:20

KillHour: Oct 28, 2007

Agrikk posted:

Word and images and printers

Why is there still no good way to print an image that lets you have precise control over how it fits on the page without using something like Word or Photoshop? You'd think the Windows built in print thing would just let me drag it around the page and resize with my mouse.

# ? Jun 22, 2022 15:46

Whipstickagostop: Apr 30, 2006; Planet: Xeno Prime

Been looking around for Server 2022 licenses over the past few days.
As the directors refuse to move anything to the cloud, we are looking at quite a hefty bill for all our high-availability VMs and user CALs.

Got an email this morning telling me not to worry, they managed to get everything for a fraction of the price I was getting quoted.

Obviously I did worry, and requested an exact copy of the invoice to see what exactly they bought - expecting them to only have a fraction of the required cores.

Nope, they had been sold a bunch of OEM keys.

# ? Jun 22, 2022 20:13

ChubbyThePhat: Dec 22, 2006; Who nico nico needs anyone else

Whipstickagostop posted:

Been looking around for Server 2022 licenses over the past few days.
As the directors refuse to move anything to the cloud, we are looking at quite a hefty bill for all our high-availability VMs and user CALs.

Got an email this morning telling me not to worry, they managed to get everything for a fraction of the price I was getting quoted.

Obviously I did worry, and requested an exact copy of the invoice to see what exactly they bought - expecting them to only have a fraction of the required cores.

Nope, they had been sold a bunch of OEM keys.

Absolutely classic.

# ? Jun 22, 2022 20:16

Zil: Jun 4, 2011; Satanically Summoned Citrus

Whipstickagostop posted:

Been looking around for Server 2022 licenses over the past few days.
As the directors refuse to move anything to the cloud, we are looking at quite a hefty bill for all our high-availability VMs and user CALs.

Got an email this morning telling me not to worry, they managed to get everything for a fraction of the price I was getting quoted.

Obviously I did worry, and requested an exact copy of the invoice to see what exactly they bought - expecting them to only have a fraction of the required cores.

Nope, they had been sold a bunch of OEM keys.

Who gets to tell them that what they bought is nearly useless?

# ? Jun 22, 2022 20:19

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# ? May 22, 2024 06:36

SlowBloke: Aug 14, 2017

Whipstickagostop posted:

Been looking around for Server 2022 licenses over the past few days.
As the directors refuse to move anything to the cloud, we are looking at quite a hefty bill for all our high-availability VMs and user CALs.

Got an email this morning telling me not to worry, they managed to get everything for a fraction of the price I was getting quoted.

Obviously I did worry, and requested an exact copy of the invoice to see what exactly they bought - expecting them to only have a fraction of the required cores.

Nope, they had been sold a bunch of OEM keys.

If they costed close to nothing those are not OEM, they are MAK codes from someone's volume license.

# ? Jun 22, 2022 20:19

The Something Awful Forums > Discussion > Serious Hardware/Software Crap > More shit that pisses you off: What does that say about the quality of your emails?

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