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Jeoh posted:the poo poo that pisses me off is coming from inside the thread 
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Nov 2, 2022 23:48
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it hits extra special when you've got a blue star
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Nov 2, 2022 23:57
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Internet Explorer posted:it hits extra special when you've got a blue star I've been wondering why you have a blue star instead of an IE icon 
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Nov 3, 2022 00:04
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I’m going to side with the accountant here and say that it’s really not your job to worry about spanning tree or portfast. Honestly unless you’re seriously committed to the mission, throw your hands up and make them call in a professional for this and in the future. It’s an objectively terrible technical decision, and that’s OK because the organization is getting what it is paying for. Let the free market of bad ideas do its work.
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Nov 3, 2022 00:06
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Cat Army
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If you’re having trouble with IT at a non-profit, that’s what MSPs are for, and there are MSPs out there that specialise in non-profits and community organisations. I work for one.
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Nov 3, 2022 00:09
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PremiumSupport posted:Consider it, because we do. this just gets more and more horrifying as you answer questions The Iron Rose posted:I’m going to side with the accountant here and say that it’s really not your job to worry about spanning tree or portfast. Honestly unless you’re seriously committed to the mission, throw your hands up and make them call in a professional for this and in the future. i'm on the side of being horrified at the rickety-ratchet poo poo they're being coerced into maintaining. i have a horrifying vision of the ISP modem running into two consumer-grade switches, one of which hosts the wLAN cables. the other daisychains into ever more unmanaged switches, save the two most recent additions. like the thing i would do right off the bat is use the two managed switches for the central infrastructure - one living in the main building and the other in the satellite building. use a couple vLANs to separately connect the APs wired workstations.
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Nov 3, 2022 00:20
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dragonshardz posted:this just gets more and more horrifying as you answer questions We have the ISP modem connected to a low-end commercial grade router/firewall that allows for network segregation. From there it branches out into either 24-port (wifi side) or 48 port (main side) unmanaged switches which serve the main building and link to the new unnecessarily managed switches in the satellite building. When I started the wifi side was indeed all consumer grade switching gear and routers being used as access points. We now have real access points and commercial switches at least. I am not by any means a networking expert and when I inherited this one it was all unmanaged switches. I have to admit that I am curious as to what the business advantage of of tearing it all out and resetting it up with VLANs is, aside from being best practice. It seems like it's only making things more complicated than they are currently for no real gain. Bargearse posted:If you’re having trouble with IT at a non-profit, that’s what MSPs are for, and there are MSPs out there that specialise in non-profits and community organisations. I work for one. We do have a MSP we can call, but everything is working at the moment and the bosses believe in "if it ain't broke, don't mess with it" as a general policy, even more so when it comes to spending money. Is it perfect and up to industry standards? Hell no. Does it work? Yes. I don't consider that to be an unreasonable state of being for the situation.
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Nov 3, 2022 00:57
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PremiumSupport posted:We do have a MSP we can call, but everything is working at the moment and the bosses believe in "if it ain't broke, don't mess with it" as a general policy, even more so when it comes to spending money. Is it perfect and up to industry standards? Hell no. Does it work? Yes. I don't consider that to be an unreasonable state of being for the situation. It rapidly turns from "if it ain't broke, don't mess with it" into "it was working fine until you touched it, and now it'll cost HOW MUCH to fix? No! Fix it with what you have! What do we even pay you for?" At which point in time, "well, it works and I'm not gonna gently caress with it until it doesn't" becomes a learned response to basically anything wrong.
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Nov 3, 2022 02:28
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Methylethylaldehyde posted:"What do we even pay you for?".
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Nov 3, 2022 03:37
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That’s where they angrily point at “other duties as directed”.
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Nov 3, 2022 05:12
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Do I use STP? Yeah: poo poo That Pisses network engineers off
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Nov 3, 2022 09:09
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Ime that network can go down for days and the people working there are mostly going to be missing YouTubes. If a nonprofit does good work then great, I got a chance to meet severely underserved and disabled people in a way that changed my life while consulting for them. On the other hand if you haven’t told a nonprofit what they’re paying you to do is idiotic, then done it anyways to prove to them how stupid and irresponsible they are you haven’t lived.
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Nov 3, 2022 13:09
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i am a moron posted:. On the other hand if you haven’t told a nonprofit what they’re paying you to do is idiotic, then done it anyways to prove to them how stupid and irresponsible they are you haven’t lived. It's especially fun when said non-profit has a bunch of grant money burning a hole in their pockets.
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Nov 3, 2022 14:45
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The Fool posted:It's especially fun when said non-profit has a bunch of grant money burning a hole in their pockets. Linda in accounting used it to buy 500 iPads so we don’t have to buy laptops anymore yay!
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Nov 3, 2022 15:55
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my personal experience was "this board member got us a grant and bought $30k worth of servers and networking gear, but we don't have any money to pay someone to build it"
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Nov 3, 2022 16:23
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Schools getting iPads by dividing the grant fund by the individual cost of each iPad and buying that quantity, leaving nothing for the Wi-Fi infrastructure or device management.
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Nov 3, 2022 16:57
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PremiumSupport posted:We have the ISP modem connected to a low-end commercial grade router/firewall that allows for network segregation. From there it branches out into either 24-port (wifi side) or 48 port (main side) unmanaged switches which serve the main building and link to the new unnecessarily managed switches in the satellite building. When I started the wifi side was indeed all consumer grade switching gear and routers being used as access points. We now have real access points and commercial switches at least. Christ on a bike. The advantage of VLANs is access control and not having to have a redundant, independent network for one kind of device. It means you get to have software control over what ports connect to which resource instead of having to walk about and change cables. E: Here's a "why is VLANs cool?" primer: https://www.thewindowsclub.com/what-is-vlan-why-do-we-use-vlans
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Nov 3, 2022 17:08
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PremiumSupport posted:Consider it, because we do. The Iron Rose posted:I’m going to side with the accountant here and say that it’s really not your job to worry about spanning tree or portfast. Honestly unless you’re seriously committed to the mission, throw your hands up and make them call in a professional for this and in the future. There's a big gap between "I'm an accountant who knows a thing or two about computers and I did a thing that Google told me would solve my problem, it did, and I didn't know why it was bad until now" and "STP does not have a place in my organization". The latter position deservedly gets poo poo on because it's bad.
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Nov 3, 2022 17:36
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PremiumSupport posted:We have the ISP modem connected to a low-end commercial grade router/firewall that allows for network segregation. From there it branches out into either 24-port (wifi side) or 48 port (main side) unmanaged switches which serve the main building and link to the new unnecessarily managed switches in the satellite building. When I started the wifi side was indeed all consumer grade switching gear and routers being used as access points. We now have real access points and commercial switches at least. when I read stuff like this and see businesses that refuse to invest in even the most baseline levels of hygiene, I end up with an intrusive thought about finding and cryptolockering that company
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Nov 3, 2022 17:39
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STP exists to prevent people from making simple mistakes that break everything. Period. It is applicable at every level of IT operation, including most of the gear that hyperscalers operate. If you're getting paid less than $300,000 a year, you have no business turning it off.
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Nov 3, 2022 17:42
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Breetai posted:Do I use STP? Yeah: 
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Nov 3, 2022 18:02
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Potato Salad posted:If you're getting paid less than $300,000 a year, you have no business turning it off. Even then you really have no business turning it off, but I'll at least acknowledge you *might* have a good reason and listen.
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Nov 3, 2022 18:10
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Potato Salad posted:STP exists to prevent people from making simple mistakes that break everything. Period. Are there network nerds out there making $300k? I might have made a mistake going into data...
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Nov 3, 2022 18:16
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Bargearse posted:That’s where they angrily point at “other duties as directed”.
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Nov 3, 2022 18:19
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Just as a reminder to everyone, this is the post that started the conversation a few pages back:Unexpected Raw Anime posted:gently caress spanning tree and gently caress even harder everyone who turns it on without bothering to configure root bridge priorities Our network is simple, old fashioned, unmanaged, and I have again today been directed by my boss not to gently caress with it when I brought up the idea of investigating a transition to VLAN usage.  Edit: Potato Salad posted:when I read stuff like this and see businesses that refuse to invest in even the most baseline levels of hygiene, I end up with an intrusive thought about finding and cryptolockering that company We'd just restore from offline backup and get on with things. Not worth the effort. Edit2: i am a moron posted:Ime that network can go down for days and the people working there are mostly going to be missing YouTubes. Pretty much this. PremiumSupport fucked around with this message at 20:24 on Nov 3, 2022 |
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Nov 3, 2022 20:18
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tbh your username is misleading as gently caress ain't poo poo about this support premium
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Nov 3, 2022 21:13
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PremiumSupport posted:We'd just restore from offline backup and get on with things. Not worth the effort.
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Nov 3, 2022 21:16
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dragonshardz posted:tbh your username is misleading as gently caress That's the joke. It originated out of an instance of someone paying for premium support and getting a helpdesk peon reading from a script.
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Nov 3, 2022 21:54
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Thanks Ants posted:Schools getting iPads by dividing the grant fund by the individual cost of each iPad and buying that quantity, leaving nothing for the Wi-Fi infrastructure or device management. Half the time that level of stupid is driven directly by the Grant wording. If the grant specifically says it's to be used for the purchase of iPads, there isn't much wiggle room to be saying 'yes, but in order for those ipads to work, we need wifi and jamf or else all our staff will quit in protest'. The grant says 'for ipads' not 'for ipads, accessories, and related management and infrastructure updates needed to accommodate them'. Sometimes you can negotiate it with the grant provider, especially if it's a private grant or endowment, but oftentimes it's passthrough funding from the state or the feds, and nobody is ever going to tell you to do anything but what the actual grant says. NOT doing specifically what the grant says you needed to do is a REALLY great way to end up getting no grants in the future, or needing like 500% more audit test work for the grants you do receive, because now they know they can't trust you to do what you were contractually obligated to do. Arquinsiel posted:Good cryptolockers wait a quarter or so before popping the ransom message. That way your offline backups are also hosed. I gotta ask, how the hell does that work, if you're also in theory accessing those files during that quarter?
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Nov 4, 2022 00:53
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PremiumSupport posted:That's the joke. "Premium" refers to the cost, not the quality.
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Nov 4, 2022 02:33
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Methylethylaldehyde posted:I gotta ask, how the hell does that work, if you're also in theory accessing those files during that quarter?
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Nov 4, 2022 02:54
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My favorites are the ones that install/enable some kind of RDP and someone just logs in and deletes all the backups by hand.
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Nov 4, 2022 03:08
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Thanks Ants posted:Schools getting iPads by dividing the grant fund by the individual cost of each iPad and buying that quantity, leaving nothing for the Wi-Fi infrastructure or device management. Of course, they do this without involving IT at all and just expect it to work. The best part of this is about a week after they arrive, teachers who rely on ancient classroom resources still built on Flash Player want you to install Flash on all the iPads.
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Nov 4, 2022 03:13
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ConfusedUs posted:My favorites are the ones that install/enable some kind of RDP and someone just logs in and deletes all the backups by hand.
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Nov 4, 2022 03:18
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*mentions project in passing just because I happen to swing by their office with no indication of time frame* couple days pass *panicked phone call* we need this done in two weeks! (this involves sourcing and procuring equipment for an unconventional, long range PtMP setup, and then implementing it) 
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Nov 4, 2022 16:36
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Bargearse posted:teachers who rely on ancient classroom resources still built on Flash Player want you to install Flash on all the iPads. I mean, that's a larger problem than just iPads.
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Nov 4, 2022 20:40
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codo27 posted:*mentions project in passing just because I happen to swing by their office with no indication of time frame*  Tough poo poo.
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Nov 4, 2022 20:53
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Why does this rack only have mounting holes drilled through the front of the post?
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Nov 4, 2022 22:29
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It was a lot easier to put up with all the "I've been having this problem all week but now I submit it to you Friday afternoon" crowd when I wasn't doing anything all day during the week like my job usually entails. I've been busy every day, as if, I had a real job, for the last three weeks and now these people are making me mad.Bargearse posted:If you’re having trouble with IT at a non-profit, that’s what MSPs are for, and there are MSPs out there that specialise in non-profits and community organisations. I work for one. I don't suppose you know of one in southern Arizona? I'm satisfied with the quality of work of the one we use but they're too busy and the wait time on everything has gotten very long. Rick fucked around with this message at 22:38 on Nov 4, 2022 |
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Nov 4, 2022 22:32
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Dick Trauma posted:Why does this rack only have mounting holes drilled through the front of the post? Holes as a service.
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Nov 4, 2022 22:46
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