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I had to do 7 loving pickups of special coffee at one of the largest malls in my city today. It's a three story, one mile monster of a mall that hasn't seen this much traffic since 2007. And this one small store is in the south wing of a three wing building. Oh, and only the first two are connected via a large walkway, the other is only accessible from one main road. And there are no maps that cover the entire place. I asked three other delivery drivers, two security officers, and a few employees, and none of them had heard of this store at all. Absolutely no parking, cops were there to enforce the valet zone, and it was my first time ever picking up there. For MONTHS I have requested a map of where we need to find this single store, and every time I'd ask another driver how to get there, the answer was "Ummmm it's hard to explain." Here is how hard it is: park by the restaurant with the giant white horse statue in front of it. If they won't let you, park in the receiving dock across the street and walk to the horse statue. Right by it, are large double glass doors. Go inside, go up the escalator on your right, and at the top, turn right, and there you are. Over 30 people in line to buy special coffee. I had to fight my way into the line, squeeze through to the pickup area, and find my 7 out of dozens of bags, and more incoming. Took me 30 loving minutes to get the order, mostly because I parked in the wrong zone, and after calling our assistant manager for help, he kept repeating the same instructions even when I told him they wouldn't let me park where he said I could. Dude, you have been here a hundred time, you should know of an alt receiving zone! Also, a special place in Hell for people who know that GPS always gets their address wrong, and when you live in a 20 story apartment complex and certain floors can only be accessed via a loving keyfob, it would be nice to get a heads up when I call again to verify your address! Complaining that drivers always have problems finding you, but not mentioning that there is no direct way IN to your building unless you buzz me up, and the buzzers are floor dependent, well drat we might need Grisham to crack this case.
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Dec 24, 2022 03:33
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| # ? May 19, 2024 17:27 |
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Shoutout to all the retail crew brought in to work in small specialist shops today who have literally nothing to do because who the gently caress is going to a specialist shop today. God I’m bored.
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Dec 24, 2022 16:06
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I deliberately organized a lot of work for today like two weeks ago so that everyone could get their 40 without standing around clock watching the whole day.
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Dec 24, 2022 22:27
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Why the gently caress was it so busy from 10 pm to 3 am last night? Stay with your family, at least you all got that option to do so 
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Dec 26, 2022 15:56
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I’m trying to figure out why people are grocery shopping the day after Christmas, like, don’t you have loving leftovers?
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Dec 26, 2022 20:08
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Coasterphreak posted:I’m trying to figure out why people are grocery shopping the day after Christmas, like, don’t you have loving leftovers? Day after Christmas, it's mostly people returning the food they didn't like. 
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Dec 26, 2022 22:08
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And the screaming hordes of children have not gone away. Christmas is over, send them back to
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Dec 26, 2022 23:48
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We have stools to sit on at the tills at work and it is increasingly irritating me how often customers will just dump their baskets on the checkout belt to try and force us to stand up. Then they give me a dirty look when I just tip it up and pour everything out. You had more than enough time to just unload the basket like a normal person my dude.
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Dec 28, 2022 14:58
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Post peak now, so all the shipping stores are moving supplies around because why not? The stores are post peak, poo poo is slow for them. LET'S MOVE poo poo ACROSS TOWN. or rather, LET'S HAVE THE DRIVERS MOVE poo poo 40 MILES ONE WAY BECAUSE WE ARE SLOW. We are down five drivers right now. Vacation, sickness, etc. So I have a pickup that reads 22 items, 2 pounds each, 28x28x5. So probably single boxes. Easy peasy. But it is not easy peasy. It is instead 6 laptop kit boxes about 10 pounds each, and 15 build-a-box kits, and 4 boxes that have about 15 boxes inside each, yet to be made. Ranging from 3 feet cube to about 5 feet long. I fit about half the order in my van. The store employees won't tell me who input the order so wrong. There were six other similar orders there for other stores. I can't wait to get them tomorrow.
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Dec 29, 2022 02:35
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njsykora posted:We have stools to sit on at the tills at work and it is increasingly irritating me how often customers will just dump their baskets on the checkout belt to try and force us to stand up. Then they give me a dirty look when I just tip it up and pour everything out. You had more than enough time to just unload the basket like a normal person my dude. People not unloading baskets is my biggest pet peeve (along with people placing stuff outside of my reach when I’m on an express lane - express lanes have an upper shelf and a lower shelf the lower shelf is supposed to be to rest your basket while you unload things onto the upper shelf). I always make a point of making them unpack their basket and moving things to within my reach.
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Dec 29, 2022 08:56
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omicron just got me after going three loving years covid-free. fully vaccinated, too. if you get the sniffles, take a test
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Dec 29, 2022 18:50
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Coasterphreak posted:I’m trying to figure out why people are grocery shopping the day after Christmas, like, don’t you have loving leftovers? it's to give us retail workers something to do
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Dec 29, 2022 23:07
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Rainbow Knight posted:it's to give us retail workers something to do no it was literally people that got up on monday morning like usual and realized they had nothing to do because work was closed and it was too drat cold to work outside e: and also the kids needed somewhere to run around because they'd been stuck in the house all weekend Coasterphreak fucked around with this message at 23:24 on Dec 29, 2022 |
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Dec 29, 2022 23:22
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Coasterphreak posted:I’m trying to figure out why people are grocery shopping the day after Christmas, like, don’t you have loving leftovers? I personally always gently caress up my groceries on the holidays due to how busy I am and such. But then again if I'm in that situation I'm likely a half-awake zombie who doesn't give workers like you any problem besides being a warm body in the way. Anyways, I can finally enjoy my first normal (i.e. 3-day) weekend since before Black Friday. Feels so good. Last week also gave me a 3-day, but that was after working an overtime shift on Thursday but giving me Sunday night because it was Christmas.
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Dec 30, 2022 00:17
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Hope all your holidays were fraud free, because that's what I am dealing with forever: That's 6,250 pieces of those holiday wrapped face mask boxes (labeled as computers, kitchen appliances, sports gear and other such finer things) that Alkydere mentioned earlier, and this is just a small sample of what was intercepted by receive. Supposedly 7 million-ish dollars of stuff right there, but the actual value is around $50k. I should be paid more.
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Dec 30, 2022 00:22
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Yay for having to work Monday again when 90% of our customers and stores will be closed.
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Dec 30, 2022 02:27
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As someone who fairly recently got into supply chain, I gotta say I appreciate all the warehouse posts (and tales of woe, sorry). So much opportunity to do logistics better, but goddam, everything always seems to get just completed hosed up. And planning just being done in excel spreadsheets almost everywhere. Hey, we've got a feedback thread up here for the new year https://forums.somethingawful.com/showthread.php?threadid=4020879 Appreciate any and all of your thoughts.
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Dec 31, 2022 23:45
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Cowslips Warren posted:Post peak now, so all the shipping stores are moving supplies around because why not? The stores are post peak, poo poo is slow for them. LET'S MOVE poo poo ACROSS TOWN. or rather, LET'S HAVE THE DRIVERS MOVE poo poo 40 MILES ONE WAY BECAUSE WE ARE SLOW. Do you work for the same company with a certain color of promise that I do? Because JFC that sounds like something my idiot trainee who never loving listens would do. Cowslips Warren posted:Yay for having to work Monday again when 90% of our customers and stores will be closed. Yeah now I really feel like we work for the same company.
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Jan 1, 2023 01:25
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I just got done working 7 consecutive nights from christmas to new years eve thanks to a coworker calling out. And since our company has decided that actually the work week starts on Tuesday, I don't get a penny of overtime for this. It was really loving busy, with the exception of the 30th. How many people want to go to a fast food restaurant during new years? At least one jackass who decided literal minutes from new years (clock is on the bottom right) to drive up. Be at a party? Be at home with family? Count down the new year, watch the ball drop? gently caress that, I need a burger. I don't know what frustrated me more, the absolute loving torrent of people that came through after 12 am, cause I guess as soon as the new year hits you immediately leave the party or whatever the gently caress. Or the volume of doordash orders that came in, to the point I had to set the tablet to pause new orders, which I'm sure I'll get to hear an earful when I return to work. Oh and did I mention that it was still just me and 1 cook this week? And thanks to that other closer calling out, I had no one to help me out longer than an hour after I clocked in? 5 of the 7 days I only had a second person for half an hour. I haven't felt this pissed off at my job since the last few days of my last one. E: Also since I started my shift on Christmas at 10 pm, I only get 2 hours of holiday pay. And for all I know the company doesn't consider New Years a holiday. Leal fucked around with this message at 16:03 on Jan 1, 2023 |
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Jan 1, 2023 16:01
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This store is super loving crowded again. What is wrong with people? Spend one day of your life somewhere other than the grocery store, christ e: for some actual content: Our service counters all use the same scales and we've been periodically running out of labels for them over the past few months. The supply situation for this company is a joke but these things have been particularly hard to get. So management is emailing random office people about rush ordering these things almost daily, because the deli cannot function without a case every two or three days, let alone the other departments. Eventually someone drops the info that one of our warehouses got a truckload of these loving things over the summer and just... hasn't unloaded them. Instead of addressing this problem, some brain genius has decided to order a minimal amount of generic labels, trickle them out to random stores, and let the stores coordinate amongst themselves to distribute them locally? So every few days one of our managers spends an hour or two driving their personal vehicle to another store and back instead of staying here and getting something done. cephalopods fucked around with this message at 20:17 on Jan 1, 2023 |
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Jan 1, 2023 19:48
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cephalopods posted:This store is super loving crowded again. What is wrong with people? Spend one day of your life somewhere other than the grocery store, christ ahhhh the efficiency of capitalism
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Jan 1, 2023 22:19
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cephalopods posted:This store is super loving crowded again. What is wrong with people? Spend one day of your life somewhere other than the grocery store, christ We used to have a customer who'd show up at our warehouse just to pass the time, sometimes he walked around taking selfies, sometimes he brought the wife. I really hope he stopped showing up because he got a hobby or something.
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Jan 1, 2023 22:25
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Jan 2, 2023 03:39
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This guy gets it They really get it
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Jan 2, 2023 06:12
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Jan 2, 2023 08:38
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PurpleXVI posted:We used to have a customer who'd show up at our warehouse just to pass the time, sometimes he walked around taking selfies, sometimes he brought the wife. I really hope he stopped showing up because he got a hobby or something. Parks are inaccessible, malls don't exist anymore, what's left? Trespassing. 100%
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Jan 2, 2023 09:28
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Showed up to work, spent 10 hours going "Why the gently caress am I even here? Why the gently caress is anyone even here!?" along with anyone else that showed up. Days got New Years Eve and Day off. Nights only got New Years Eve Night off. Hardly anyone showed up, gently caress-all got done (at least compared to normal Amazon volumes), this night could have been an e-mail/spent at home. Everyone was all "Why are you here?" "Out of time/like money, U?" "Same." The best part is that Amazon has so much post-Christmas work (customer returns, presents that were ordered late, the Gift-Card Armageddon that comes after Christmas, cleaning out the mess of holiday stuff that didn't sell/needs to be returned to vendors (this one is especially big because Gift Wrap traditionally takes over our Vendor Return department for the holidays)) that my warehouse is offering $5 surge pay on any overtime we pick up. So those of us who showed up on our normal shift on a day when we're behind and being asked to do an extra shift to avoid future MET...don't get an extra penny. Well beyond the 8 hours of extra holiday pay for existing on Amazon's payroll on a federal holiday... Oh and the holiday overtime for showing up on said federal holiday... So it's not all bad. Just stupid. And boring. And dull. Alkydere fucked around with this message at 12:56 on Jan 2, 2023 |
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Jan 2, 2023 12:52
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cephalopods posted:Parks are inaccessible, malls don't exist anymore, what's left? Trespassing. Thing is, this isn't even the US, this is Denmark, in a town where we've got a huge, well-manicured park right next to an honest-to-god castle, as well as a small, cozy mall(really just a partially underground section of the main walking-only shopping street, rather than a "real" mall, but close enough). There's no excuse for being so loving boring that a DIY warehouse is a way to pass your time! We closed at 2pm on New Year's Day, after which it was planned that we'd just hang out at work a little bit, shoot the poo poo, there'd be a bit of food, etc. I left at 2:15pm because the manager on duty couldn't figure out how to shut the doors, apparently, and just kept letting more people in, I could easily see where that was escalating to. And when I left there were still idiots flooding into the parking lot, I politely told them that we'd just closed(to spare them wasting their time banging on the doors, etc.) and they all reacted by looking confused and slightly offended. Is it not normal for people to check opening times during the holidays before planning a shopping trip?
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Jan 2, 2023 13:22
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PurpleXVI posted:Thing is, this isn't even the US, this is Denmark, in a town where we've got a huge, well-manicured park right next to an honest-to-god castle, as well as a small, cozy mall(really just a partially underground section of the main walking-only shopping street, rather than a "real" mall, but close enough). Customers never check anything, they consider it beneath them. They just assume that everyone and everything will fall in line with their whims and then become offended when that turns out not to be the case.
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Jan 2, 2023 13:25
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When I was at Mcdonalds it was a Boxing Day tradition to laugh at all the people who came up and were shocked we were closed on Christmas Day. Hell today I saw a group of 3 people walk up to the entrance door, look confused and peer in like they were wondering if it was open, turn around and leave. We'd been open half an hour at that point, the opening hours are right there on the door and also at no point did they even try pulling on the door. It wasn't propped open in an obvious "we're open" way so they gave up.
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Jan 2, 2023 13:50
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The Lord Bude posted:Customers never check anything, they consider it beneath them. They just assume that everyone and everything will fall in line with their whims and then become offended when that turns out not to be the case. If the door is turned off but not locked, customers will literally pry the door open and then get mad you "let" them in the store when they can't buy anything because the registers are off.
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Jan 2, 2023 14:50
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I've actually had a guy come inside when I opened the front door so I could do some outdoor cleaning before we open and refuse to leave until he got his loving burger I've had to start using the backdoor with a broom to keep it from closing when I do outdoor stuff now cause I swear, the second I open that front door its like a dog whistle to everyone who is walking around in a 500 foot radius to come over.
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Jan 2, 2023 15:04
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Leal posted:I've actually had a guy come inside when I opened the front door so I could do some outdoor cleaning before we open and refuse to leave until he got his loving burger One of our stores got exploded (ATM robbery gone wrong), with entire front of the store gone, police tape around entire crime scene, cops, security guards, sirens, flashing lights, basically scene from a disaster movie. Dude still walked under the police tape, went past cops and tried to enter the store - "I just need a thing or two, oh is it closed? How come?" he asks, while surrounded by rubble and broken glass.
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Jan 2, 2023 15:13
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cephalopods posted:Eventually someone drops the info that one of our warehouses got a truckload of these loving things over the summer and just... hasn't unloaded them. With what I know about warehouses, that sounds like a situation where the warehouse supervisor isn't being told that the stores need that, and is thinking "I don't have the space to store that many pallets of one loving thing, I have other freight to move." Or the warehouse is lazy, that's also a good option. Underpaid, overworked, and underappreciated, but at least they don't have to deal with customers.
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Jan 2, 2023 16:48
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The Lord Bude posted:Customers never check anything, they consider it beneath them. They just assume that everyone and everything will fall in line with their whims and then become offended when that turns out not to be the case. They believe “the customer is always right” means they can have whatever they want.
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Jan 2, 2023 17:04
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Thinking about how my manager blocked his mother's number because she didn't buy him an xbox for his bday. He is 40.
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Jan 2, 2023 19:18
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Gervasius posted:One of our stores got exploded (ATM robbery gone wrong), with entire front of the store gone, police tape around entire crime scene, cops, security guards, sirens, flashing lights, basically scene from a disaster movie. Dude still walked under the police tape, went past cops and tried to enter the store - "I just need a thing or two, oh is it closed? How come?" he asks, while surrounded by rubble and broken glass. This, but while you're trying to clean the bathroom.
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Jan 2, 2023 20:48
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So sometimes a customer will contact us with an issue, but we won't have all the info needed to handle it. So, as you do, we send them a mail back going: "We're going to need a product number/receipt/address/colour of your navel lint/whatever to process this, please help us out." and put it out of our minds because until we get that, it's in a holding pattern, we can't do jack poo poo. Today a customer got back to me after one such bit, and... you know usually it takes people a day, at most a week, to get back to us. I last contacted this guy in October. October of 2021. And you know what? When he got back to us? HE STILL DIDN'T GIVE US THE INFO WE ASKED FOR. HE JUST WHINED ABOUT IT. We literally just want the loving error code from the machine so the supplier knows what's wrong! And we don't have to guess at spare parts or whatever! "Can't you just send a technician?! This has truly gone on for long enough!" you loving jackass, that technician is still going to need the right spare part! And guess why it's been going on for this long! It's because of you! Because of you!
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Jan 2, 2023 22:44
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Gervasius posted:One of our stores got exploded (ATM robbery gone wrong), with entire front of the store gone, police tape around entire crime scene, cops, security guards, sirens, flashing lights, basically scene from a disaster movie. Dude still walked under the police tape, went past cops and tried to enter the store - "I just need a thing or two, oh is it closed? How come?" he asks, while surrounded by rubble and broken glass. Just for reference, when you say it was exploded, as in, what, the robbers tried to ram a car into it?
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Jan 2, 2023 23:49
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Discendo Vox posted:Just for reference, when you say it was exploded, as in, what, the robbers tried to ram a car into it? No, I mean literally exploded. Fill up ATM with propane, light it up, it blows up and if you're lucky "capsule" with cash gets ejected. Pick up the capsule, open it comfortably in your own garage. If you gently caress up and put too much gas you remove the front of the building with it. And if you gently caress it up with timing, it will blow up in your face. Aftermath looks usually like this, but it can get messier. 
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Jan 3, 2023 00:03
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