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i am a moron
Nov 12, 2020

"I think if there’s one thing we can all agree on it’s that Penn State and Michigan both suck and are garbage and it’s hilarious Michigan fans are freaking out thinking this is their natty window when they can’t even beat a B12 team in the playoffs lmao"
All businesses will gently caress you at the first convenient opportunity big or small

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jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


It's all about the benjamins baby.

e: poo poo I applied for pornhub.com but they only like Canadians in quebec.

navyjack
Jul 15, 2006



jaegerx posted:

It's all about the benjamins baby.

e: poo poo I applied for pornhub.com but they only like Canadians in quebec.

Lol they had a cybersecurity gig open a while back and I’d loved to go but my French sucks. Defending pornhub against cyber attacks sounds hilarious and I’d get to move back to Canada

loquacius
Oct 21, 2008

The application I have where the hiring committee is in a "holding pattern" is public sector actually lol. It seems like a sweet deal if I can get it but Im not holding my breath at this point

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


loquacius posted:

The application I have where the hiring committee is in a "holding pattern" is public sector actually lol. It seems like a sweet deal if I can get it but Im not holding my breath at this point

Ah yeah that whole poo poo right now

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

i am a moron posted:

The first season is great, the second season is the biggest pile of poo poo I’ve ever seen

You shut your fool mouth. I’ll fight you.

But Ted would say “we play with love. Not with anger”

So I suppose I’ll say “ I respect your opinion and I choose to believe otherwise.”

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

jaegerx posted:

It's all about the benjamins baby.

e: poo poo I applied for pornhub.com but they only like Canadians in quebec.

I applied for Eros.com waaaay back and was telling my wife and her mom about it to be transparent and my mother-in-law says “are you sure? It seems like a radical departure from your career.”

Apparently, bless her, she though I said “I applied TO Eros.com.” like, as a male escort. Completely blank-faced and neutral-tone in her voice.

Didn’t get the job though. Either job

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Agrikk posted:

I applied for Eros.com waaaay back and was telling my wife and her mom about it to be transparent and my mother-in-law says “are you sure? It seems like a radical departure from your career.”

Apparently, bless her, she though I said “I applied TO Eros.com.” like, as a male escort. Completely blank-faced and neutral-tone in her voice.

Didn’t get the job though. Either job

your mil thought you laid pipe well enough to become a male escort in front of her daughter?

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

jaegerx posted:

your mil thought you laid pipe well enough to become a male escort in front of her daughter?

That’s hilarious, goddamn.

As for layoffs, gently caress all of them. I was laid off after 20 years with them saying it’s due to low sales when I knew exactly what the sales were and we were up over last year, but not as far up as the sales assholes predicted. Bunch of poo poo.

Glad I’m not there anymore though. New job is way less stress and hours.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

jaegerx posted:

your mil thought you laid pipe well enough to become a male escort in front of her daughter?

What can I say- she believed in me.

Vargatron
Apr 19, 2008

MRAZZLE DAZZLE


loquacius posted:

The application I have where the hiring committee is in a "holding pattern" is public sector actually lol. It seems like a sweet deal if I can get it but Im not holding my breath at this point

This is very common and I wouldn't let it get you down too much. Hiring committees for public jobs take an age to get anything done.

If you dont get the gig, it wasnt your fault because they probably already have somebody else lined up and they were just interviewing to check boxes on the hiring process.

Quincytbb
Oct 8, 2014

:laugh:
So after about a year of putzing around with some computer repair and tech support jobs I managed to land a help desk tier one job and looks like ill have to support a large amount of users across a few different sites in my state, its hard not to feel a little out of my depth. I might be overreacting as I haven't started yet, but if any goons have any advice for someone new to the field it would be much appreciated!

Quincytbb fucked around with this message at 22:11 on May 14, 2023

nielsm
Jun 1, 2009



Communication is everything. Listen to your users and learn what their jobs are, learn why this specific piece of IT thing they're calling/writing about matters to them.

When a user says something is wrong, trust that something is in fact wrong, but don't trust that it's what they think it is. Always diagnose.

Never badmouth anyone, even if you think they're a total moron. Keep in mind that the majority of people have absolutely no interest in understanding how or why computers work, they just want to do their own job.

Make friends, not enemies.

Tebulot
Apr 25, 2007

im hip now bois

Pillbug
And if you're lucky, there'll be documentation on all the super standard processes. If there isn't, consider writing some as you get more confident and you'll be looking really good.

Ask questions, write stuff down, and before you know it you'll be confident in what you're doing.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Insult the ceo first day. Assert your dominance. Tell them poo poo is changing now that you’re here and pick 1 coworker to blame for everything

Thanks Ants
May 21, 2004

#essereFerrari


https://twitter.com/dankgdl/status/907035995438305286?s=46

Bonzo
Mar 11, 2004

Just like Mama used to make it!

Quincytbb posted:

So after about a year of putzing around with some computer repair and tech support jobs I managed to land a help desk tier one job and looks like ill have to support a large amount of users across a few different sites in my state, its hard not to feel a little out of my depth. I might be overreacting as I haven't started yet, but if any goons have any advice for someone new to the field it would be much appreciated!

We got you, Fam. Any issues you have just let us know and we'll help ya out.

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

Quincytbb posted:

So after about a year of putzing around with some computer repair and tech support jobs I managed to land a help desk tier one job and looks like ill have to support a large amount of users across a few different sites in my state, its hard not to feel a little out of my depth. I might be overreacting as I haven't started yet, but if any goons have any advice for someone new to the field it would be much appreciated!

Here's some advice off the top of my head. Some you may or may not agree with.

-They hired you knowing your background. I can tell you no one expects much out of any new hire, regardless of experience, the first 60 days or so. At the 90 day mark you should be getting your feet under you and at 6 months you should be handling things pretty much on your own. You're probably won't feel 1000% comfortable until 9 to 12 months in. This is completely normal. Every org is different and even someone with 20 years of experience will need 2 months to get familiar with a new environment.

-Observe and listen at first, and don't judge how things are done until you have an understanding of why they are done that way. Don't be that guy that walks in the first week and declares everything is wrong and dumb and it would be better to do it this way. Organizations are dysfunctional, and there's often reasons things are done certain ways even if they don't make sense at first.

-Take notes on things as you learn them. You'll be asking your peers and boss for help a lot at first. If you ask 3 or more times on something you've already asked about, that's not a good thing and people may get annoyed. Spend 5 minutes and search internal documentation and google before you ask a question.

-Being friendly goes a long way. The BOFH stuff is old and tired, customer service skills and not being a dick will get you far in your career.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Do the exact opposite of that ^^^ and become memorable. Then take a union job and be happy.

tokin opposition
Apr 8, 2021

I don't jailbreak the androids, I set them free.

WATCH MARS EXPRESS (2023)
Try and develop a sense for triaging issues - a broken computer is more important than a slow internet connection but a server outage is more important than either

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


I guess you can go that way but I highly recommend the union job and just burn this bridge to the loving ground so you never even look at this thread again.

i loving hate clickhouse

Quincytbb
Oct 8, 2014

:laugh:
Thanks for the replies everyone! My nerves got the better of me for a second there but this really helped. I'll probably need to keep my nose to the grindstone for a while learning sccm and ect, but hopefully nothing late nights with youtube university and a few textbooks can't solve. I'll keep all this in mind and try to be friendly and absorb as much as I can when I actually start tomorrow so I'm not just dead weight for the team.

madmatt112
Jul 11, 2016

Is that a cat in your pants, or are you just a lonely excuse for an adult?

You are gonna be fine, you sound like you have the right attitude about things.

Diqnol
May 10, 2010

Volunteer to learn/do the hard stuff. It will make you powerful.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Quincytbb posted:

Thanks for the replies everyone! My nerves got the better of me for a second there but this really helped. I'll probably need to keep my nose to the grindstone for a while learning sccm and ect, but hopefully nothing late nights with youtube university and a few textbooks can't solve. I'll keep all this in mind and try to be friendly and absorb as much as I can when I actually start tomorrow so I'm not just dead weight for the team.

Coward

Internet Explorer
Jun 1, 2005





Quincytbb posted:

Thanks for the replies everyone! My nerves got the better of me for a second there but this really helped. I'll probably need to keep my nose to the grindstone for a while learning sccm and ect, but hopefully nothing late nights with youtube university and a few textbooks can't solve. I'll keep all this in mind and try to be friendly and absorb as much as I can when I actually start tomorrow so I'm not just dead weight for the team.

Congrats on the new job! Don't worry, you'll be great. Just be friendly and have empathy and the rest will come. Stop by and ask questions any time!


Settle down, Bevis.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Ya'll are encouraging them to enter this career field. I am presenting what happens after 20 years in industry.

e: ugh holy poo poo, 27 years

oh and holy poo poo are your holidays hosed now, every family/friend will want help with their laptop when you tell them you're in IT.

third, just look at tokins posting, she's been in IT for like 2 minutes and is already so bitter

jaegerx fucked around with this message at 00:52 on May 15, 2023

tehinternet
Feb 14, 2005

Semantically, "you" is both singular and plural, though syntactically it is always plural. It always takes a verb form that originally marked the word as plural.

Also, there is no plural when the context is an argument with an individual rather than a group. Somfin shouldn't put words in my mouth.

jaegerx posted:

Ya'll are encouraging them to enter this career field. I am presenting what happens after 20 years in industry.

e: ugh holy poo poo, 27 years

This seems like a cry for help

But honestly, I can’t blame anyone who’s bitter having grown up in the 90s and messed with computers as a kid. It’s so much better than it used to be. I mean Christ installing windows alone used to be a loving chore compared to what it is now

Basically I’d hate life too is what I’m saying if I were a computer toucher in the 90s

devmd01
Mar 7, 2006

Elektronik
Supersonik
The first time my mom volunteered me to offer phone support/advice to a friend of hers, I was polite and obliged because it was a loving ambush of “hi, talk to my friend.”

Then I called her later shut that poo poo down hard.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


tehinternet posted:

This seems like a cry for help

But honestly, I can’t blame anyone who’s bitter having grown up in the 90s and messed with computers as a kid. It’s so much better than it used to be. I mean Christ installing windows alone used to be a loving chore compared to what it is now

Basically I’d hate life too is what I’m saying if I were a computer toucher in the 90s

I was a dotcom baby, at 19 making close to 6 figs cause I knew what HTML and perl was.

And no. I’m just struggling why we locked down to clickhouse because it’s loving awful.

jaegerx fucked around with this message at 00:58 on May 15, 2023

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Early 40s and still trying to break six figs. But I’ll take less pay, and have, over on call and stress and bullshit. So.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Eros.com

I guess that’s on call though

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


GreenNight posted:

Early 40s and still trying to break six figs. But I’ll take less pay, and have, over on call and stress and bullshit. So.

At this point, I am trying to stay above six figs while keeping my sanity trying to find a good position without too much bullshit.

jaegerx posted:

Eros.com

There the internet and then there's remote work and the lack of high-end luxury hotel lobbies.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

So this weekend I was upgrading servers and poo poo from 2012 to 2022. Don’t ask. Anyways no one told IT that one department was fully working all weekend on major million dollar projects. And I took down that server.

Queue the VP emailing all of IT and cc the CEO and president saying they need help asap. Well there is no on call atm but hey I’m working! So I reply saying I’m on it and let me see what’s up.

Half hour later I reply all and say I got it working, good to go!

CEO texts me saying thank you so much for fixing the issue and that I really came though showing my leadership and initiative.

Welp.

Quincytbb
Oct 8, 2014

:laugh:

jaegerx posted:

oh and holy poo poo are your holidays hosed now, every family/friend will want help with their laptop when you tell them you're in IT.
Like I haven't been the family tech support since I was 11 and "fixed the internet" by unplugging and plugging in the router. I'll try my best not to get jaded too fast though.

Diqnol
May 10, 2010

Ehhh don’t fight it. Just don’t inflict it on your customers

SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader


GreenNight posted:

So this weekend I was upgrading servers and poo poo from 2012 to 2022. Don’t ask. Anyways no one told IT that one department was fully working all weekend on major million dollar projects. And I took down that server.

Queue the VP emailing all of IT and cc the CEO and president saying they need help asap. Well there is no on call atm but hey I’m working! So I reply saying I’m on it and let me see what’s up.

Half hour later I reply all and say I got it working, good to go!

CEO texts me saying thank you so much for fixing the issue and that I really came though showing my leadership and initiative.

Welp.

This is the good side of no one knowing how the gently caress any of this poo poo works. Sure someone could look at logs and see you took down the server at <x> o'clock, but in most orgs the person looking at those logs would be the same one upgrading servers, and thus, you just managed to Scotty your way into looking like a hero.

Never don't take the opportunity to shut the gently caress up about what actually happened and instead look like a dedicated company man (person). Working hard!

chocolateTHUNDER
Jul 19, 2008

GIVE ME ALL YOUR FREE AGENTS

ALL OF THEM

GreenNight posted:

So this weekend I was upgrading servers and poo poo from 2012 to 2022. Don’t ask. Anyways no one told IT that one department was fully working all weekend on major million dollar projects. And I took down that server.

Queue the VP emailing all of IT and cc the CEO and president saying they need help asap. Well there is no on call atm but hey I’m working! So I reply saying I’m on it and let me see what’s up.

Half hour later I reply all and say I got it working, good to go!

CEO texts me saying thank you so much for fixing the issue and that I really came though showing my leadership and initiative.

Welp.

This is awesome, take the praise and never look back.

Submarine Sandpaper
May 27, 2007


I'm sorry the CEO has your number

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SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader


Submarine Sandpaper posted:

I'm sorry the CEO has your number

Well it's presumably just his google voice number, no big.

Right?





RIGHT?



.........sigh

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