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tokin opposition posted:significantly newer than the program my boss wants Why do they care what program you use? I also prefer treesize, but that's personal preference.
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Aug 22, 2023 06:13
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Wibla posted:Why do they care what program you use? all software used MUST be approved by IT, by anyone in the org, for any reason, by which my boss means herself. She's like this for most things, the weirdest combination of a control freak, a luddite, and someone who couldn't manage a paper bag.
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Aug 22, 2023 06:51
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It’s honestly not worth fighting about. You probably have more impactful things to implement than choosing the better of two “what’s using space on this disk” programs, like getting a new job and automating whatever you can get away with without asking for approval. Extremely pro tip: define and collect metrics on your projects!!
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Aug 22, 2023 07:12
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Cat Army 
Vampire Panties posted:
I was thinking of ISE, Cloud Center (rest in piss motherfucker), ACI, that kind of thing. I’m sure people are buying it in places but I work at a Cisco partner (if anyone is keeping score, yes my company partners with everyone) and our network people are very ehhh when these sorts of Cisco products are brought up.
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Aug 22, 2023 12:22
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I'm past the 20 year mark in Voip/Collab (not something I really see mentioned itt / the forums) and I fundamentally know that MS Teams is destroying Webex right now. Webex is actually the superior product (esp. after the broadsoft acquisition) but with MS's monopoly of the desktop/workspace tools... it is what it is 
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i am a moron posted:I was thinking of ISE, Cloud Center (rest in piss motherfucker), ACI, that kind of thing. I’m sure people are buying it in places but I work at a Cisco partner (if anyone is keeping score, yes my company partners with everyone) and our network people are very ehhh when these sorts of Cisco products are brought up. I still see a lot of ISE out there with some clearpass and the occasional FortiNAC floating around.
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Aug 22, 2023 12:24
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Hahaha Jesus, ICE. Went through the training for that way back in 2010 as the network team was considering it, so I got dragged in as the desktop admin. What an utter pile of poo poo, I’m glad it was never implemented.
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Aug 22, 2023 12:53
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tokin opposition posted:all software used MUST be approved by IT, by anyone in the org, for any reason, by which my boss means herself. She's like this for most things, the weirdest combination of a control freak, a luddite, and someone who couldn't manage a paper bag. It really seems like the overarching issue across your posts is your boss. You seem like you’re good at what you do and that what you need to do is find somewhere else to work? I mean, easier said than done (esp. for LGBT folks) but if I’m in your situation I’m severing
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Aug 22, 2023 13:23
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I like being a computer janitor. However classes start tomorrow and I'm facing an uphill battle to get users to actually call the helpdesk instead of getting me because all the classroom are now centrally managed by campus IT services and I'm just the IT resource for my local college. I finally just put a note up on my door and keep it closed all day so people will get the point. I've got about 5 PCs to image today and that's probably going to take the rest of the day plus some time tomorrow.
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Aug 22, 2023 13:54
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Vargatron posted:I've got about 5 PCs to image today and that's probably going to take the rest of the day plus some time tomorrow. Genuinely curious how this is more work than plugging it in, selecting which image to install and waiting for it be done. I haven’t done desktop work in ages so I’m wondering what else you’d need to do?
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Aug 22, 2023 14:15
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LochNessMonster posted:Genuinely curious how this is more work than plugging it in, selecting which image to install and waiting for it be done. Unless it's windows 7 and/or on a HDD, it should take twenty minutes per machine(ten to get the os installed, ten to fit drivers and apps). If customization takes more than thirty minutes and there is zero infra, setting up MDT takes less minutes(as long as you don't use current win11).
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Aug 22, 2023 14:17
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Maybe it’s a space/hardware/port limitation? Sounds like OP is working out of a small office.
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Aug 22, 2023 14:51
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Just getting back to work after a week and a half off... I dont want to do this for another 30+ years! I have a good job at a good place but its amazing just how pointless it all seems.
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Aug 22, 2023 15:12
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tokin opposition posted:i don't want to do helpdesk anymore, I'm tired of "let's try restarting" being the fix to like 70% of all the things I deal with day to day, let alone being a schoolteacher for people thrice my age convicting them that yes, you will survive having your laptop rebooted and yes, it's okay that you don't have the level of technological understanding I had in preschool for the machine that functionally is their entire job. Soacemonger is still perfectly good, tiny and effective - is there something it doesn’t do that you need/want?
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Aug 22, 2023 15:17
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BaseballPCHiker posted:Just getting back to work after a week and a half off... I mean is there anything that approaches the effort/outcome ratio? It’s all pointless but that’s more of an overall existential thing, you’re gonna work some pointless job regardless, at least this doesn’t destroy your body like actual trades/labor will. Job gets me the money, not the meaning of what I do with that money
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Aug 22, 2023 15:20
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BaseballPCHiker posted:Just getting back to work after a week and a half off... Part is accepting to do pointless poo poo at work to pay for good things in life.
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Aug 22, 2023 15:20
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LochNessMonster posted:Genuinely curious how this is more work than plugging it in, selecting which image to install and waiting for it be done. Well... our system is not that great and it takes about 1-2 hours to apply a machine image (depending on network speed), then I have to add software specific to a user then schedule time with them for deployment/data migration. I agree that it should take less than 30 minutes per machine, but that's just not possible with how we work in my department.
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Aug 22, 2023 15:21
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I thought images were so 2015. Isn’t it all “reset to factory via recovery sector, zero touch deploys, intune/mdm takes care of the rest” now?
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Aug 22, 2023 15:36
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That is the ideal, but it is not a reality that everyone gets to enjoy.
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Aug 22, 2023 15:38
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It's a lot of work to get to that point and if you have a small team, there are typically more pressing matters.
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Aug 22, 2023 15:44
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Yeah, unfortunately, my job involves being very hands on because I deal with professors who refuse to engage at all with new technology or changes. We're trying to get InTune working as a campus-wide imaging solution, but the issue is that every college wants something different out of it and it is going to take a lot of backend setup (which I do not have time to do) in order for it to really work for my area. Then again, my job is to basically babysit people with their technology needs, so it doesn't really bother me that much. I reckon that's the issue with $StateJob life, because the job itself is very laid back but the hardware and server resources are either threadbare or 5-10 years behind what is current. I'm still recycling PCs from 2017 for grad student use because some departments here have zero money to work with (except on new furniture!!!).
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Aug 22, 2023 15:44
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My god is there any group of people more technologically helpless than salespeople? They call our line because we’re the only ones who are 24/7 and it does not matter how many times I explain we only offer tech support for the actual product. I’m sorry you’re having problems with docusign, have you tried contacting docusign? No I don’t know other ways we can get the info in the system. You have to call back tomorrow. Literally every issue they have is apparently one the entire sale rides on too so you basically always have to talk them down too
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Aug 22, 2023 16:14
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Anyone got a good suggestion for where to learn the finer points of Intune. Basically how to setup non windows store apps on it and how to convert existing computers to your Intune setup without breaking your outlook/Microsoft installation horribly.
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Aug 22, 2023 16:55
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kung fu jive posted:Hello there! 14 years in collab/voip here. I'm using Teams and associated MS environments provided by my employer to learn Azure and Powershell. I already know Python (not exactly relevant but writing code is generally valuable). At some point I hope to transition to cloud something. My employer is great about lateral movements across teams. I just have to prove I can handle senior level poo poo somehow. I think there are a lot of directions to go from traditional on-prem collab if you're willing.  agreed that there are several directions to go. A million years ago I got my start with Interactive Intelligence and programming call center stuff (my mentor and I built a multi-tenant cloud hosted PBX... in 2001  ) and when I was an IT manager fifteenish years ago I did a massive lift reprogramming a CRM to use SQL correctly... so as to say I understand programming concepts pretty well but I dont really know any particular useful language and am certainly not conversational about any of my technical abilities  i am a moron posted:I was thinking of ISE, Cloud Center (rest in piss motherfucker), ACI, that kind of thing. I’m sure people are buying it in places but I work at a Cisco partner (if anyone is keeping score, yes my company partners with everyone) and our network people are very ehhh when these sorts of Cisco products are brought up.  I understand conceptually what some of those things are, but I literally know nothing about products or features in any other discipline. BIG FLUFFY DOG posted:My god is there any group of people more technologically helpless than salespeople? They call our line because we’re the only ones who are 24/7 and it does not matter how many times I explain we only offer tech support for the actual product. categorically sales people are the dumbest users on the planet. you have to be sorta dumb to pick yourself up and throw yourself at the (sales) wall, over and over and over. Then, because they're dumb, once they figure out how to not throw themselves at the wall so hard, they think they invented gravity and are even dumber. I worked with a video conferencing sales person who couldn't loving spell video conferencing.
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Aug 22, 2023 16:57
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LionYeti posted:Anyone got a good suggestion for where to learn the finer points of Intune. Basically how to setup non windows store apps on it and how to convert existing computers to your Intune setup without breaking your outlook/Microsoft installation horribly. A good start - https://www.youtube.com/@IntuneTraining
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Aug 22, 2023 16:57
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rafikki posted:I still see a lot of ISE out there with some clearpass and the occasional FortiNAC floating around. We are in the middle of kicking ISE out the door and putting Clearpass in. I don't know what's wrong with Cisco but they love making tons of janky software that's all cobbled together in an "ecosystem" that isn't. A doesn't work with B, and is totally dissimilar to C. They randomly drop or refactor parts and pieces of it every few years, and it's all expensive. You aren't Google! And nobody in enterprise likes that about Google either! The reason everyone liked your poo poo for so long is your hardware was generally excellent and reliable. DNA Center is now being refactored into Catalyst Center, and I'm still going to stay far far away from it. Having my switching dependent on a buggy and incredibly bloated software stack is awful. The HCI server infra they had us put in for a pilot purely to run DNA Center was more powerful than the general server infrastructure required to run the entire manufacturing facility. I booted Cisco out of the datacenter a while ago, and we've been moving towards Arista stuff with their cognitive campus and it's been working out great. There's a software stack, but if the whole thing falls over my network still does network things how I told it to, and the segmentation services are plugged right into the existing Palo Alto firewalls instead of requiring an additional pile of poo poo with an interface/hardware to manage.
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Aug 22, 2023 17:16
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Oh I do still like UCS. The blade server stuff is pretty dang robust and if you set it up right you have to do something exceptionally dumb to drop production. It is expensive though and you should always buy 3rd party memory. We saved like 3mm just from buying a bunch of samsung memory with the same part number and putting it in ourselves.
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Aug 22, 2023 17:27
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Nuclearmonkee posted:Oh I do still like UCS. The blade server stuff is pretty dang robust and if you set it up right you have to do something exceptionally dumb to drop production. It is expensive though and you should always buy 3rd party memory. We saved like 3mm just from buying a bunch of samsung memory with the same part number and putting it in ourselves.  I did a big UCS deployment for a hospital a long time ago, and a very legit part of the cost was the memory. Cisco plays games with their hardware promotions so we ended up figuring something out to keep the PO 100% Cisco, but yeah. Also a UCS was the most costly mistake of my career - I missed a 40k redundant brocade switch in a customer config 
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Aug 22, 2023 18:07
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LionYeti posted:Anyone got a good suggestion for where to learn the finer points of Intune. Basically how to setup non windows store apps on it and how to convert existing computers to your Intune setup without breaking your outlook/Microsoft installation horribly. Have a look at https://techcommunity.microsoft.com/t5/windows-it-pro-blog/skilling-snack-microsoft-store-apps-and-app-migration/ba-p/3872763 and also this guy's blog https://www.petervanderwoude.nl/
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Aug 22, 2023 18:33
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 Helldesk for an IT MSP that is supporting an Air Force base. Getting put in for security clearance. 3-4 weeks until I get interim clearance and can start, but I've signed the conditional offer letter.
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Aug 22, 2023 20:34
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chin up everything sucks posted:
 Congrats!
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Aug 22, 2023 20:37
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Nice! Congratulations. That security clearance will be great to have.
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Aug 22, 2023 21:35
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Internet Explorer posted:Nice! Congratulations. That security clearance will be great to have. If you're okay working for a defense contractor and you keep that clearance learn azure or data analysis and you'll make Bank
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Aug 22, 2023 21:39
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I let my clearance lapse cause DoD work is the most boring poo poo I’ve ever experienced in my life, even compared to being in the service, and i couldn’t have my phone on me in the scif because I’m not a politician who gets to ignore rules. Great pay for the work though.
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Aug 22, 2023 22:31
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 E: could’ve sworn I put the tags in jaegerx fucked around with this message at 00:18 on Aug 23, 2023 |
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Aug 23, 2023 00:00
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thanks for the link brah
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Aug 23, 2023 00:12
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Internet Explorer posted:thanks for the link brah he's really old and has trouble using computers, also he's mad about the women's world cup
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Aug 23, 2023 00:18
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CLAM DOWN posted:he's really old and has trouble using computers, also he's mad about the women's world cup Using the peak of 90s forum technology is what I excel in you old gently caress.
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Aug 23, 2023 00:19
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Nice try on the phishing test but I’m too smart for you
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Aug 23, 2023 00:27
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not true, especially https://www.youtube.com/watch?v=6pDH66X3ClA
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Aug 23, 2023 00:42
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Soylent Majority posted:Soacemonger is still perfectly good, tiny and effective - is there something it doesn’t do that you need/want? It's significantly slower than wiztree or windir, doesn't allow for opening a command prompt, scales poorly, has a bad UI, and was last updated the year I was in kindergarten. I'm amazed it still runs tbh. Plus y'know I don't have a choice in using it.
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Aug 23, 2023 00:42
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