|
The Fool posted:It's not the Quality Focus part I have issues with, it's the IT Leadership part. Ahhh yeah. I get that.
|
#
?
Aug 23, 2023 22:42
|
|
|
|
| # ? Jun 2, 2024 14:19 |
|
|
App13 posted:My workplace wants me to spend the next ~6 months skilling up on Linux administration and networking (my background is in windows administration and GRC) acloudguru.com has some linux coursework but its mostly all cloud based stuff with environments and sandboxes to play in. harder to say about classes, I just dove into linux via a coworker and running it on my system fulltime for the last year.
|
|
#
?
Aug 23, 2023 23:04
|
|
|
App13 posted:My workplace wants me to spend the next ~6 months skilling up on Linux administration and networking (my background is in windows administration and GRC) Do the RHCSA (and RHCE if possible) courses with the exams. Depending on how much study time you have both are probably possible. They’re hands on exams so you need to proof you can do stuff so it’s less likely you’re able to braindump your way out of them. I certainly enjoyed doing them. If you’re new to linux and your employer is paying it doesn’t hurt to take a (virtual) instructor led course. If it’s mostly self study I can recommend the Sander van Vugt book.
|
|
#
?
Aug 24, 2023 14:08
|
|
|
RHCE covers a really thorough spread of stuff. A lot of it is not very relevant to most environments nowadays, but if you have a background in Windows administration already, the parts about interoperating with enterprise technologies you'll find in Windows environments will be super helpful for you
|
|
#
?
Aug 24, 2023 15:27
|
|
|
Ive always thought of going for the RHCE. Might give that a shot next year after I finish up this AWS DevOps Pro cert. It'd be nice to do a cert thats more hands on and less memorization.
|
|
#
?
Aug 24, 2023 17:48
|
|
|
LochNessMonster posted:Do the RHCSA (and RHCE if possible) courses with the exams. RHCE is 100% Ansible at this point. Which is awesome and I wholly support more ansible everywhere but feels out of place as a follow on to RHCSA IMO. (I killed the RHCE Exam but am still studying for RHCSA so that may be coloring my opinion here).
|
|
#
?
Aug 24, 2023 17:50
|
|
|
CLAM DOWN posted:Big Boss Man https://www.youtube.com/watch?v=3GvnvBRcD84
|
|
#
?
Aug 24, 2023 18:17
|
|
|
Just went into the pbx and disabled my voicemail. This is the happiest I've felt in months. No idea why I didn't do this sooner.
|
|
#
?
Aug 24, 2023 18:23
|
|
|
I have a meeting coming up with my boss to go over the work I've done with Intune and I am already dreading it and want to just take a nap instead
|
|
#
?
Aug 24, 2023 20:27
|
|
|
Red Hat cert would be absolutely perfect. Exactly what I was looking for. Thanks all 🙏
|
|
#
?
Aug 24, 2023 20:32
|
|
|
do we have an emote that sums up "our fully remote c-levels are calling for RTO" because that's me today
|
|
#
?
Aug 24, 2023 21:50
|
|
|
tokenbrownguy posted:do we have an emote that sums up "our fully remote c-levels are calling for RTO" 
|
|
#
?
Aug 24, 2023 21:52
|
|
|
tokenbrownguy posted:do we have an emote that sums up "our fully remote c-levels are calling for RTO" 
|
|
#
?
Aug 24, 2023 21:57
|
|
|
tokenbrownguy posted:do we have an emote that sums up "our fully remote c-levels are calling for RTO" 
|
|
#
?
Aug 24, 2023 21:58
|
|
|
|
|
#
?
Aug 24, 2023 21:59
|
|
|
This is better
|
|
#
?
Aug 24, 2023 22:05
|
|
|
correct.
|
|
#
?
Aug 24, 2023 22:06
|
|
|
This is the right emoji
|
|
|
#
?
Aug 24, 2023 22:06
|
|
|
|
|
#
?
Aug 24, 2023 22:47
|
|
|
It's hard to feel like RTO is anything but class warfare.
|
|
#
?
Aug 24, 2023 22:58
|
|
|
hey with the constant covid waves it's also biological warfare  anyway meeting my boss went better than expected, impressed her and got the go-ahead to start testing things with users. I made a script to solve a problem rather than doing things by hand and got away with it~!
|
|
#
?
Aug 25, 2023 01:00
|
|
|
tokenbrownguy posted:do we have an emote that sums up "our fully remote c-levels are calling for RTO" Do you work for Zoom? That's all seriously hosed up. I like having people in my team in office because it gives my boomer rear end users someone to physically talk to and facilitates collaboration among teammates, but I also only require everyone in office at the same time like 3 days per year and everyone is 2 office/3 remote for the rest. Full RTO is just stupid as hell.
|
|
#
?
Aug 25, 2023 05:34
|
|
|
Why is the term "internal customer" even a thing?? I swear, that kind of terminology just creates a lovely retail-like expectation for IT service instead of a collaboration with your coworkers. It's like IT service being considered a cost instead of a value-add to the organization.
|
|
#
?
Aug 25, 2023 13:01
|
|
|
Vargatron posted:Why is the term "internal customer" even a thing?? I swear, that kind of terminology just creates a lovely retail-like expectation for IT service instead of a collaboration with your coworkers. It's like IT service being considered a cost instead of a value-add to the organization. Yeah, seconded. IT is about service, full stop. When you start using dehumanizing terminology, you can bet that service will begin degrading. They’re not customers, they’re people who need help to get something fixed or to get something done. When you as an IT person go to Marketing for copy, you’re not a customer; you’re someone asking for help. It’s a stupid term and encourages the lovely “IT people can’t talk to people” stereotype, agree with you 100%
|
|
#
?
Aug 25, 2023 13:18
|
|
It’s not meant to dehumanize anyone, it’s a way to get IT peoples lizard brains to respond to the customer service training they received during HS at McDonald’s for extra money to fix up their Miata tehinternet posted:Yeah, seconded. IT is about service, full stop. When you start using dehumanizing terminology, you can bet that service will begin degrading. They’re not customers, they’re people who need help to get something fixed or to get something done. When you as an IT person go to Marketing for copy, you’re not a customer; you’re someone asking for help. It’s a stupid term and encourages the lovely “IT people can’t talk to people” stereotype, agree with you 100% Other support organizations refer to internal users of their services as customers. It’s not an IT specific thing, it’s a framework people in business school get taught these days
|
|
|
#
?
Aug 25, 2023 13:22
|
|
|
Vargatron posted:Why is the term "internal customer" even a thing?? I swear, that kind of terminology just creates a lovely retail-like expectation for IT service instead of a collaboration with your coworkers. It's like IT service being considered a cost instead of a value-add to the organization. I think that the entire premise of ITSM is that, once you model IT fully as a set of managed services, you can start to propose enhancements as value adds in a way that the addled brains of modern executives like vv I agree -- weirdly, we use "internal customer" with each other to emphasize that our fellow employees are also our customers, so they deserve courtesy both from the hand of fellowship and from the hand of customer service idk if that makes any sense whatsoever Potato Salad fucked around with this message at 13:46 on Aug 25, 2023 |
|
#
?
Aug 25, 2023 13:28
|
|
|
i am a moron posted:Other support organizations refer to internal users of their services as customers. It’s not an IT specific thing, it’s a framework people in business school get taught these days For sure, but business schools are usually filled with people that should be fired into the sun (former business degree seeker here). I’m saying that we should interact with people in our organization as people we want to help rather than somebody who’s buying a Big Mac. I just really hate corporate speak, okay
|
|
#
?
Aug 25, 2023 13:36
|
|
|
I really dislike it too, and while I am sure this varies from organization to organization, I have never seen an IT person use the term "customer" or "client" for an internal user and then later said to myself, "Gee, that person did good work."
|
|
#
?
Aug 25, 2023 14:25
|
|
|
It's certainly an upgrade from "we'll build random poo poo and hope it's useful to someone".
|
|
#
?
Aug 25, 2023 14:46
|
|
|
FISHMANPET posted:It's certainly an upgrade from "we'll build random poo poo and hope it's useful to someone".  IT in the early/mid 00s was wild
|
|
#
?
Aug 25, 2023 18:34
|
|
|
Another day another explanation that Wi-Fi will always be more unreliable than hardwire and if it’s really that important to you that there be no lag on a device then it shouldn’t be wireless
|
|
#
?
Aug 25, 2023 19:17
|
|
|
tokenbrownguy posted:do we have an emote that sums up "our fully remote c-levels are calling for RTO" The shirt I'm wearing today sums up my feelings on this succinctly.  Edit: I also noticed some cool responses on the UC/collab conversation that I intend to respond to. It's just been a hell of a week.
|
|
#
?
Aug 25, 2023 19:46
|
|
|
kung fu jive posted:The shirt I'm wearing today sums up my feelings on this succinctly. A 401k retirement plan is a hedge against societal collapse.
|
|
#
?
Aug 25, 2023 22:00
|
|
|
Vargatron posted:Why is the term "internal customer" even a thing?? I swear, that kind of terminology just creates a lovely retail-like expectation for IT service instead of a collaboration with your coworkers. It's like IT service being considered a cost instead of a value-add to the organization. Are you part of my work where the field team is desperate to be the internal customer of the managed environment, instead of you know, part of the support structure for computers. Just so they can lay at the feet of the managed environment team all their problems. No ownership, only took users. It's frustrating.
|
|
#
?
Aug 25, 2023 23:21
|
|
|
2 stories from me. 1. A recruiter hit me up on LinkedIn with a job offer in San Antonio so I can finally go back to the office. My simple reply "I only work remote bro, that isn't a perk" B. I've been getting emails on my very common name about a low-income housing place somewhere. I informed them many times I'm not that guy. The emails are like pleading because they're desperate and the housing agent is trying to contact them via my email. They finally figure it out and say "Oh yeah his email isn't myfirst.lastname@gmail it's without the period". I ended up just calling the person and trying to explain that difference is irrelevant on Gmail, she said she understood as I told her I'm getting confidential information about all these people. 2 hours later. I got another confidential email. I can just assume this guy's life now.
|
|
#
?
Aug 26, 2023 01:48
|
|
|
Who in the gently caress thinks in-office work is a benefit that you should recruit around???
|
|
#
?
Aug 26, 2023 01:57
|
|
|
Vargatron posted:Who in the gently caress thinks in-office work is a benefit that you should recruit around??? managers, cops, and bootlickers of all types plus people itt have said they actually prefer in person and I assume not all of them are FBI agents in deep cover
|
|
#
?
Aug 26, 2023 01:59
|
|
|
tokin opposition posted:managers, cops, and bootlickers of all types Also boomers and extroverts
|
|
#
?
Aug 26, 2023 02:16
|
|
|
Vargatron posted:Who in the gently caress thinks in-office work is a benefit that you should recruit around??? Free Keurig and snacks daily and on Fridays they do something special each time.
|
|
#
?
Aug 26, 2023 02:21
|
|
|
|
| # ? Jun 2, 2024 14:19 |
|
|
I’m in the office 4 days a week and feel like an rear end in a top hat throwing away those k cups.
|
|
#
?
Aug 26, 2023 05:33
|
|