|
Mustache Ride posted:Send me your address, I'll ship you whiskey and well wishes on your new job I’ll give it a few months before I decide how awful it really is. It might not be so bad once we’re staffed up
|
#
?
Nov 17, 2023 23:33
|
|
|
|
| # ? Jun 3, 2024 02:35 |
|
|
Hotel Kpro posted:I’ll give it a few months before I decide how awful it really is. It might not be so bad once we’re staffed up That sounds like hope, friend. Don’t challenge the universe like that.
|
|
#
?
Nov 17, 2023 23:35
|
|
|
I forgot how much of an emotional roller coaster job hunting is, I hate it. I've got another 12-15 jobs to apply to already, I'm going to try to hit 30 this weekend. I'm also stuck between worrying that my phone instantly going to voicemail is going to cause HR/recruiters to discard me and not wanting to have to deal with the 20+ spam calls a day I get for some reason.
|
|
#
?
Nov 18, 2023 04:12
|
|
|
22 Eargesplitten posted:I forgot how much of an emotional roller coaster job hunting is, I hate it. I've got another 12-15 jobs to apply to already, I'm going to try to hit 30 this weekend. When I'm in the number phase I tell them to txt me first and most usually do that. A txt that you respond to will generally break the iPhone straight to voicemail. remember bae, you're the one they want and if they won't go that extra step for you then they don't deserve you.
|
|
#
?
Nov 18, 2023 04:18
|
|
|
Why the gently caress is Windstream so terrible? Do any of you work for them and want to help me understand? I am about to go loving NUCLEAR on support because they just tried to close my case without doing even the most basic of troubleshooting. They clearly have some routing issue going on. Calls can go out over both our PRI (co-locations) but no calls come in over either, even if I disable one of the trunks/PRI. I've tried calls from every carrier I can get my hands on, T-mobile, Verizon, VZW, ATT... Only calls originating from within Windstream networks will get through. They apparently were able to reach their equipment, and make a call from within their own network and apparently that's good enough to close the case. We have this same problem like every 6 months, for at least the last 3 years. You'd think they'd figure it the gently caress out by now.
|
|
#
?
Nov 18, 2023 04:46
|
|
|
GnarlyCharlie4u posted:Why the gently caress is Windstream so terrible? Add me to the conference call, I'll DM you my google voice number. I can't help but I'd like to yell at someone.
|
|
#
?
Nov 18, 2023 04:51
|
|
|
22 Eargesplitten posted:I forgot how much of an emotional roller coaster job hunting is, I hate it. I've got another 12-15 jobs to apply to already, I'm going to try to hit 30 this weekend. Aim for 75 a week.
|
|
#
?
Nov 18, 2023 04:54
|
|
|
22 Eargesplitten posted:I forgot how much of an emotional roller coaster job hunting is, I hate it. I've got another 12-15 jobs to apply to already, I'm going to try to hit 30 this weekend. What kind of position are you looking for and where? As a IAM or typical Windows Server / Azure admin guy I'm still seeing quite a bit out there even now with the holidays.
|
|
#
?
Nov 18, 2023 12:15
|
|
|
GnarlyCharlie4u posted:Why the gently caress is Windstream so terrible? Bet their poo poo is built on some archaeotech that can’t handle time changes
|
|
#
?
Nov 18, 2023 16:08
|
|
|
They're the symptoms of a split port
|
|
#
?
Nov 18, 2023 16:08
|
|
|
Yeah, but the recurring every six months bit makes me think of that sort of incompetence
|
|
#
?
Nov 18, 2023 16:54
|
|
|
22 Eargesplitten posted:I forgot how much of an emotional roller coaster job hunting is, I hate it. I've got another 12-15 jobs to apply to already, I'm going to try to hit 30 this weekend.  I've been looking for DevOps type jobs for like 2 months, and it's just so completely draining. I have no idea how I could do this while also doing my actual job. The highest I ever did in a week was 25 jobs I think. And I've had a fair amount of interest overall, I've had 2 interviews so far go all the way to the last round (without me getting the position). But I realized that I was getting 0 interest from remote jobs, so I started pretty much ignoring them in favor of local hybrid jobs (which is what I'm more interested in anyways). And there's the relentless messaging from recruiters, most of whom are crap, but I actually have an interview on Monday that stemmed from one of those cold recruiter messages so I can't just ignore them all. This all just sucks, I really want to just go back to work again.
|
|
#
?
Nov 18, 2023 17:27
|
|
|
I should have a DevOps position open in the next 2 months if you want to DM me your resume (sanitized if you want anonymity for now until the req is actually open). One of my DevOps reports wants to be a fulltime developer so he's switching teams. The role is fully remote, heavy kubernetes in all 3 clouds, gitlab ci/cd, python/go. Not sure of the pay at the moment, but probably in the neighborhood of 150k+
|
|
#
?
Nov 18, 2023 17:35
|
|
|
Thanks Ants posted:They're the symptoms of a split port Yeah this. Someone hosed up in the porting department and didn't get the old records cleared out.
|
|
#
?
Nov 18, 2023 18:01
|
|
|
Thanks Ants posted:They're the symptoms of a split port N'thing this. IIRC Windstream/Paetec is just a reseller. They have their own subswitches but stuff like LNP is actually done by ATT/Verizon/etc. Its a song and dance to get the Windstream idiots to do a troubleshooting call with ATT or whomever to find out that your numbers were never actually ported and someone at ATT has been doing a call forward all (or something equally stupid)
|
|
#
?
Nov 18, 2023 18:42
|
|
|
Does anyone have a guide or tips for writing and improving knowledge base articles or just technical writing Our teams documentation sucks and I’m tired of bugging level 2 to make it better and having people bug me for basic questions
|
|
#
?
Nov 19, 2023 02:52
|
|
|
I'd say it's the same as most writing: know your audience, use 30% less words than you think you need, put the important stuff in big text, and don't be afraid of mixing media if it servers a purpose. e: and get test readers who, importantly, are the type of people you want to communicate with
|
|
#
?
Nov 19, 2023 03:18
|
|
|
BIG FLUFFY DOG posted:Does anyone have a guide or tips for writing and improving knowledge base articles or just technical writing Ideally, you need to develop a rubric/style guide and make sure you're consistent with it. Being concise is also important. Depending on your audience, you may need to be pedantic in things like instructions if it supposed to apply to everyone even someone who just picked it up. If someone gives you input or an idea to improve it from their POV, empower them to try it out and see how it goes. Try to encourage suggestions into making contributions to help address those items. Documentation is a team sport IMO.
|
|
#
?
Nov 19, 2023 03:25
|
|
|
Chatgpt. For real. Post your tech poo poo in there and tell it to make it into a kb.
|
|
#
?
Nov 19, 2023 03:56
|
|
|
jaegerx posted:Chatgpt. For real. Post your tech poo poo in there and tell it to make it into a kb. If your writing is better done by auto complete than yourself you may want to look into adult education because yikesaroo
|
|
#
?
Nov 19, 2023 04:21
|
|
|
tokin opposition posted:If your writing is better done by auto complete than yourself you may want to look into adult education because yikesaroo speed is very useful, and github copilot's auto-documentation features are quite good. it's a lot better for documenting code than it is for documenting processes however.
|
|
#
?
Nov 19, 2023 04:30
|
|
Cat Army
|
tokin opposition posted:If your writing is better done by auto complete than yourself you may want to look into adult education because yikesaroo This reads like a pretty anti AI take IMHO. It is not difficult for a GPT to make writing better than myself with certain topics and a given amount of time I want to spend on something. And then there's the 'we're just in the beginning' argument of AI, which had some cachet before OpenAI started imploding recently.
|
|
#
?
Nov 19, 2023 04:39
|
|
|
Inner Light posted:This reads like a pretty anti AI take IMHO. It is not difficult for a GPT to make writing better than myself with certain topics and a given amount of time I want to spend on something. And then there's the 'we're just in the beginning' argument of AI, which had some cachet before OpenAI started imploding recently. We do not have artificial intelligence. We have your phone's autocorrect with the energy budget of small nations. Once we actually have something usefully approximating an intelligence that can understand what it's reading instead of just what the next few sentences are supposed to look like, we can revisit that discussion.
|
|
#
?
Nov 19, 2023 05:07
|
|
|
Inner Light posted:This reads like a pretty anti AI take IMHO. It is not difficult for a GPT to make writing better than myself with certain topics and a given amount of time I want to spend on something. And then there's the 'we're just in the beginning' argument of AI, which had some cachet before OpenAI started imploding recently. As wizard said, it's not ai. And I am, in fact, anti ai. Under capitalism efficiency gains do not improve people's lives, we need to develop past that bullshit before we can really start automating; and personally I'd start with sewer cleaning, firefighting, and the service industry before I go after *checks notes* art and writing. The luddites were right, you've just had centuries of propaganda infecting your view of them. e: if GAI ever comes about the first thing i'll do is give it a union card and the second thing i will do is give it a book on modern day american slavery tokin opposition fucked around with this message at 05:26 on Nov 19, 2023 |
|
#
?
Nov 19, 2023 05:20
|
|
|
Oh baby, this fight again
|
|
#
?
Nov 19, 2023 05:23
|
|
|
BIG FLUFFY DOG posted:Does anyone have a guide or tips for writing and improving knowledge base articles or just technical writing I've been writing everything from formal documentation to how tos for years, and one of my go to strategies is still to ask my super non technical partner if it scans for them. Find a proofreader who has no idea what you do or how or what you're trying to accomplish, ask them if it scans. Find someone who knows the technical side and ask them if it's correct. Outside of that, it's just practice.
|
|
#
?
Nov 19, 2023 05:36
|
|
|
Inner Light posted:This reads like a pretty anti AI take IMHO. You're God drat right.
|
|
#
?
Nov 19, 2023 10:46
|
|
|
I used to work in a department next door to the one who would create the service manuals for big printers. They’d do it by taking photos of the machines they were taking to pieces and then drawing it out in Illustrator using the photos as a guide. Made for some really high quality documents vs. just using the photos directly or trying to work it out from the original design drawings of the parts.
|
|
#
?
Nov 19, 2023 11:35
|
|
|
I’m fully accepting that a program that’s plagiarizing documents written by people who’s entire careers are being professional writers has a high chance of churning out basic KB articles just as good if not better than I can, thanks. Completely different topic; Zix Encryption has been down for over 72 hours now and still no ETA. poo poo happens but it isn’t looking good for them. Cyks fucked around with this message at 14:30 on Nov 19, 2023 |
|
#
?
Nov 19, 2023 13:19
|
|
|
tehinternet posted:Yeah, but the recurring every six months bit makes me think of that sort of incompetence The hours and sometimes days long outages makes me think it's incompetence. The every 6 months makes me think it's systemic. They finally "cleared the error" from the switch. Just under 18 hours downtime. A new record low outage time! They're improving. Thanks Ants posted:They're the symptoms of a split port
|
|
#
?
Nov 19, 2023 14:23
|
|
|
PRI implies T1 so not a NAT thing, unless Windstream refer to a SIP trunk as a PRI. Possibly they deliver SIP to you over a private fibre and then present as PRI to your PBX, but there wouldn't be NAT issues in that instance.
|
|
#
?
Nov 19, 2023 14:33
|
|
|
Thanks for reminding me how much I hate networking You can keep that corner of IT forever and ever
|
|
#
?
Nov 19, 2023 17:40
|
|
|
I'd rather touch networks than anything involving a client device
|
|
#
?
Nov 19, 2023 18:26
|
|
|
Anyone who says otherwise is an absolute crazy person and their opinions are garbage
|
|
#
?
Nov 19, 2023 18:48
|
|
|
Based on my org, even the network guys don't touch the network. At least not without a 6-12 month window for "planning." Great gig if you can get into it.
|
|
#
?
Nov 19, 2023 19:13
|
|
|
Thanks Ants posted:I'd rather touch networks than anything involving a client device A hundred times this. I actually have some control over the network. Endpoint devices? Not so much.
|
|
#
?
Nov 19, 2023 19:16
|
|
|
I prefer endpoint work to networking, but only if we are talking modern stuff that you have control over. I guess it's my Citrix background talking. It was nice knowing how to make end user stuff work well as opposed to the disaster-gently caress it usually is.
|
|
#
?
Nov 19, 2023 19:57
|
|
|
I don't get networking beyond clearing dns but otoh all I know about it is from A+. I should really do that networking course I bought at some point
|
|
#
?
Nov 19, 2023 20:00
|
|
|
My first non-helpdesk gig was as a network engineer. I spent close to 10 years doing that. Having good network fundamentals is pretty helpful in just about every aspect of IT. I'm glad I have that background knowledge now, but also grateful I'm not busy proving the network is fine to people. Or waking up to deal with 3am fiber cuts.
|
|
#
?
Nov 19, 2023 20:19
|
|
|
|
| # ? Jun 3, 2024 02:35 |
|
|
Anyone here have any experience and thoughts on moonlighting for setting up everything for a SMB (restaurant/b&b/wedding location, in case it matters). Friends of mine are taking over a location and they know absolutely nothing about IT. I’d probably have to run the network, desktops for the office, wifi and cameras. Not in it for the money, just to help out friends.
|
|
#
?
Nov 19, 2023 20:29
|
|
