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Sagebrush posted:My graphics card has a 7 in it, which means I am better than the pathetic plebs who can only afford a 6, but I still must envy my friend with an 8 Same as penises, really.
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Dec 24, 2023 07:20
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Blue Footed Booby posted:I don't see how this confusion helps them make money. It lets them sell years+ old stuff while trying to trick the customer into thinking it's new https://www.tomshardware.com/news/nvidia-gt-730-announcement,27087.html
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Dec 24, 2023 08:00
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Dec 26, 2023 04:45
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CainFortea posted:Just to nail the lid home on how customers don't read things, last week we got over 50 emails for reservations. The form to submit the query requests their phone number. 8 had the phone number in the first email. About 20 gave it after the second email. That sounds less like people not reading and more like people not understanding why this requires their phone number. If they're not calling for a reservation then they probably don't want you calling them or texting them. Why can't you just email them back? Is it because you want to interrupt their day to fit your schedule rather than the other way around? That seems kinda rude to me and I see businesses that have no right to do it doing it all the time.
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Dec 29, 2023 03:52
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Leviathan Song posted:That sounds less like people not reading and more like people not understanding why this requires their phone number. If they're not calling for a reservation then they probably don't want you calling them or texting them. Why can't you just email them back? Is it because you want to interrupt their day to fit your schedule rather than the other way around? That seems kinda rude to me and I see businesses that have no right to do it doing it all the time. I certainly don't understand why it's required. Not actually making the reservation because the phone number field is blank sounds wild
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Dec 29, 2023 09:05
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Right, it's either required or it isn't. Don't accept the form if it is, automatically complete the reservation if it's not. A manual back and forth on a partially completed form is perhaps the worst possible solution.
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Dec 29, 2023 10:14
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My guess is they have an antiquated system where the primary key is a phone number. Which is stupid for a number of reasons but the owner's failson not being able to code a simple required field is what really makes this perfect.
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Dec 29, 2023 10:49
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PYF awful surveys
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Dec 29, 2023 15:16
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Leviathan Song posted:That sounds less like people not reading and more like people not understanding why this requires their phone number. I don't think you actually understand. They tried to reply with their phone number. They sent an email saying "This is my phone number" And then didn't add the phone number. The idea that they don't understand why we need it doesn't hold any water. Qwertycoatl posted:I certainly don't understand why it's required. Not actually making the reservation because the phone number field is blank sounds wild Because if you're taking our stuff, we require having the ability to call you should you not bring it back.
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Dec 29, 2023 18:14
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CainFortea posted:
Everyone assumed the business in question is a restaurant, where the business needing to contact the customer before the reservation is in effect is not important.
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Dec 29, 2023 18:17
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hooah posted:Everyone assumed the business in question is a restaurant, where the business needing to contact the customer before the reservation is in effect is not important. Ah, yea, no. Rental equipment.
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Dec 29, 2023 18:33
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hooah posted:Everyone assumed the business in question is a restaurant, where the business needing to contact the customer before the reservation is in effect is not important. even if it's not, there are lots of ways you could get a "this is my phone number." response: maybe they forgot to paste the number in, or thought the number was in their email signature, or assumed they were sending a text instead of an email somehow, or some other act of inattention or ignorance. but i'm struggling to come up with a reason why you would make a reservation system that requires a phone number in order to result in a valid reservation not actually have that phone number be required or validated, a thing that takes generously a couple of minutes to do in google forms, but instead decide to waste the staff's time tracking down numbers individually, and be so bad at this that you have customers showing up assuming that they have reservations but do not (is there a reason you can't collect them at the site as part of the pick up, even?) other than "the reservation system is bad." like not to get all don norman-y but, sure, yes, there exist stupid people, sure, but even smart people can act stupid, and there's a tipping point where if you have enough people screwing up at what should be a simple task you have to start blaming bad design rather than just stupid people
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Dec 29, 2023 18:40
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"This is my phone number", aka "Your form didn't require the phone number, so screw you [in the general 2nd person plural] I don't want more spam calls" vvv: right, and that fact supports what people are saying - that the form and/or system are fundamentally broken Sentient Data has a new favorite as of 18:48 on Dec 29, 2023 |
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Dec 29, 2023 18:44
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Tree Goat posted:but i'm struggling to come up with a reason why you would make a reservation system that requires a phone number in order to result in a valid reservation not actually have that phone number be required or validated The rental tracking system does require a phone number. This is why we ask the customer for their phone number. So that we can put it into the rental system.
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Dec 29, 2023 18:45
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CainFortea posted:The rental tracking system does require a phone number. This is why we ask the customer for their phone number. So that we can put it into the rental system. great! then the reservation system should also require one! and if it lets the customer submit without one, you've hosed up!
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Dec 29, 2023 18:48
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CainFortea posted:The rental tracking system does require a phone number. This is why we ask the customer for their phone number. So that we can put it into the rental system. Required on the web form. You know, so if they don't put it in it throws an error and puts the phone number field in red.
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Dec 29, 2023 18:51
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CainFortea posted:The rental tracking system does require a phone number. This is why we ask the customer for their phone number. So that we can put it into the rental system. The key thing is, the step where the customer inputs their information shouldn't allow them to send the form without including a phone number, regardless of what the process looks like on your side afterwards. Allowing a reservation to be created successfully with a hidden failure state is a dick move. Unless you don't use a form and instead require customers to write a manual email with all the information, which is a horrible system if you need the data to be uniform and complete, and in that case - for crying out loud, create a form for people to fill out steinrokkan has a new favorite as of 18:53 on Dec 29, 2023 |
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Dec 29, 2023 18:51
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Tree Goat posted:great! then the reservation system should require one! and if it lets you submit without one, you've hosed up! This is very typical of the kinds of things I run into doing this job. You don't know what's going on, and apply what is pretty rational thinking to problems that are pretty different in an industry where I'm not actually selling anything and most of the assumptions are different. I've had people yelling and screaming at me to explain why I didn't charge them money when they took the items. Here's the workflow. Customer fills out a form on the webpage that sends us an email. This form requests their phone number. We usually go back and forth half a dozen times answering questions about pricing and things, we ask them details they didn't know we needed to answer their questions and so on. Then usually a few days later they email us back asking us to place a reservation. Assuming we have all the details we need, we then open up the rental system and make the reservation.
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Dec 29, 2023 18:53
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Nothing about what you've said contradicts what others have been saying, but it seems like you're taking it personally for some reason. Nobody's saying anything about you or things that are under your control to change. People just correctly pointed out the system is crap in its current state, end of sentence
Sentient Data has a new favorite as of 19:00 on Dec 29, 2023 |
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Dec 29, 2023 18:58
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CainFortea posted:Customer fills out a form on the webpage that sends us an email. This form requests their phone number. So you have their phone number, then. What's the problem?
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Dec 29, 2023 19:05
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Sentient Data posted:Nothing about what you've said contradicts what others have been saying, but it seems like you're taking it personally for some reason. Nobody's saying anything about you or things that are under your control to change. People just correctly pointed out the system is crap in its current state, end of sentence I'm curious as to what you read that indicated I was taking it personally. I was just commenting that this is a common issue. This is one of the many reasons why we don't just have a webform to fill out to generate reservations. Many people don't get how this works. Because people don't really rent stuff all that often so it's not like they have a lot of experience with it. Anyway, i've said plenty that contradicts what others are saying. I just figured most of ya'all are making assumptions instead of taking me literally. I mean, just 2 weeks ago I had a phone conversation with someone trying to make changes to their order. I couldn't find it. She said she'd been emailing someone. I asked her what the last email we sent her said. She replied "It said that I needed to send in my phone number to make the reservation" I asked her "Did you reply with your phone number?" "No. I thought thought the reservation was done." Anyway this whole posting convo reminded me to go ask him if he figured out how to make the phone number bit required and he hadn't. But he did add an astericks to the field and every email since then has actually included a phone number which is kind of funny. He said he figured out how to make the field required, but couldn't figure out how to add a separate phone number field so he'd just changed the name field to "name and phone number". I pointed at the button that said "add". So that's fixed now.
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Dec 29, 2023 19:07
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this is starting to feel like "my sister pretended to put her hair in a ponytail so she enjoyed it (and i didn't take a shower)" poo poo, jesus christ. 1. if you need the customer's phone number, make it a required part of the form 2. if you can't link their initial contact request and their rental agreement together, make the phone number required on both forms 3. if the process is annoying to your customers, come up with a better flow 3. your boss' son web dev is incompetent because all of these issues could be fixed in like 15 minutes by a smart high schooler aaaagh
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Dec 29, 2023 19:23
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Sagebrush posted:this is starting to feel like "my sister pretended to put her hair in a ponytail so she enjoyed it (and i didn't take a shower)" poo poo, jesus christ. I will remind you the original context this came up with was about customers not reading stuff. Which I supplied examples for. It doesn't matter at all if the field is required or not in that context. It's not like I defended not requiring the phone number in the field. I thought it was dumb too.
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Dec 29, 2023 19:31
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Sagebrush posted:aaaagh in their defense every second you have to think about crm is definitely counted against you in the book of life
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Dec 29, 2023 19:34
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CainFortea posted:I will remind you the original context this came up with was about customers not reading stuff. Which I supplied examples for. It doesn't matter at all if the field is required or not in that context. yes it absolutely does the html "required" flag prevents them from submitting the page until it is filled out. you can even program it to only accept properly formatted telephone numbers so that e.g. "this is my phone number" will not work AAAAAAAAAAAAGH
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Dec 29, 2023 19:50
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PYF awful/funny graphs and charts: 
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Dec 29, 2023 20:07
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Sagebrush posted:yes it absolutely does the html "required" flag prevents them from submitting the page until it is filled out. you can even program it to only accept properly formatted telephone numbers so that e.g. "this is my phone number" will not work What are you talking about? Is this a bit about how people don't read things?
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Dec 29, 2023 21:57
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Dec 29, 2023 22:48
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Ah, the Piss Belt
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Dec 29, 2023 22:52
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ftfy  source
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Dec 29, 2023 23:34
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Top Countries Source
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Dec 29, 2023 23:45
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I was about to say that you should be using https://en.wikipedia.org/wiki/List_of_the_highest_major_summits_of_the_United_States Turns out it's the same states.
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Dec 29, 2023 23:50
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Huh, I didn't know Oregon wasn't in the top ten. And I would've thought Mt. Hood would rank in peak elevations, but it's barely a piddling 11er. Learning something in this thread, what a strange feeling!
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Dec 29, 2023 23:55
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  Fixed. Lines of latitude are curved on this projection; Oregon and South Dakota both have land further north than anything in New York or Vermont. (Wyoming misses out on this party by barely a mile.)
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Dec 29, 2023 23:59
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Captain Hygiene posted:Huh, I didn't know Oregon wasn't in the top ten. And I would've thought Mt. Hood would rank in peak elevations, but it's barely a piddling 11er. Learning something in this thread, what a strange feeling! It beats California and Hawai‘i in mean elevation though.
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Dec 30, 2023 07:50
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https://twitter.com/TheEditorDiary/status/1742939764003893567
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Jan 5, 2024 16:55
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Absurd use of chart type, nonexistent data in the top spot, I love it 
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Jan 5, 2024 17:03
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Who did they survey in Israel and when did they do it?
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Jan 5, 2024 19:04
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Kantesu posted:Who did they survey in Israel and when did they do it? According to the report, a statistically representative demographic sample of people living in Israel over a period of three years between 2020 and 2022. They then averaged the results of those three years. https://worldhappiness.report/ed/2023/world-happiness-trust-and-social-connections-in-times-of-crisis/#ranking-of-happiness-2020-2022
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Jan 5, 2024 20:58
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lol that New Zealand barely squeaks onto the superpodium
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