Alan_Shore posted:

Return 👏 your 👏 broken 👏 phone

quote:

17 days since I've been using my brand new Pixel XL and I've had to restart it around 4 or 5 times today. Not including the few times that it froze and was unresponsive for about 30-40 seconds. 2 days past the pathetic 15-day return window and there's a reason I kept my iPhone 7 Plus around just in case.

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My Pixel XL replacement won't charge. I plug it into the USB C connector in the wall and the battery icon will flash the lightning bolt icon (charging) for a second and then go away, then it comes back for a second then it goes away again.

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Third Pixel now. Froze and locked up earlier tonight while driving (after about a week of working fine). I long-pressed power button to reset and ignored the phone for a while (was with company). I go to drive home, and find that the phone will not let me two-finger swipe down or swipe down twice for extra notifications. Cellular data and WiFi will not turn on whatsoever. Apps will open but no connection. Home and App Switcher buttons respond to touch but perform no actions. Have restarted the phone multiple times. Ejected and reinserted SIM card. Nothing work

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decided to pull a very weird flex and dunked my pixel 2 xl into a swimming pool yesterday. everyone else gasped but i was super confident about it bc i've seen those videos where people leave their phones in a cup of water for hours and test to see if they still work (they do) so i figured i had nothing to worry about.

the software works perfectly fine, but my front facing camera has condensation that probably won't go away and the charging port is iffy. so yeah don't be a derp rear end like me. i'm still confident the phone would have held up better if it hadn't already been through wear and tear from me dropping it a few times etc.

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without fail, i can reproduce this fun series of events:
- power button to lock screen
- fingerprint scanner to unlock to home screen
- power button to lock screen
- fingerprint scanner to "wake screen"
- fingerprint scanner 2nd time to unlock to home screen
- repeat from first step

with
out
fail

another fun one:
- double-press power button for camera app/screen
- power button to turn off screen
- tap screen once to navigate back to camera app/screen

everything is so inconsistent that i am breaking my own rule here about commentary on software teams, but these idiots do not deserve to keep their jobs after this.

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anyway i decided that i would give the p6p a fair try since i like stock android so much. just got home with it maybe less than an hour ago.

SIGH

• i have already ran into some bug where swiping down for the notification tray doesn't display the four main "card" tiles for internet, DND, etc; it's just a black area that can't be tapped on.
  
• the fingerprint sensor is absolute hot garbage slow bullshit that already isn't recognizing presses or taking like 3 seconds to unlock.
  
• after pressing the power button to put the device to sleep, the fingerprint icon won't show on the always-on display along with the time and notification icons. putting my finger on the area where the icon is supposed to be just causes the screen to go fully blank for a second and then return to its previous state. this renders the phone impossible to unlock unless i deliberately press the power button again.
  
• this is something i could have gathered if i had done better research, but why on earth does the fingerprint sensor area get SO bright. what an absolute nightmare that must be to use while in bed at night lol.
  
• sometimes, when the fingerprint icon is present, i'll put my finger on the sensor and it'll just wake to a state as if i had pressed the power button, taking it from the "off" always-on-display state to the screen-on unlocked state. this is very similar to what was happening with my pixel 5 so i'm absolutely certain it's just some wonky android 12 pixel bullshit that hasn't been fixed.
  
• overall, it's just comically large and uncomfortable to hold. can't imagine it fitting well in a pair of gym shorts
  

this poo poo is going back tomorrow and i am very likely just going to get a loving iphone lol. what a massive monumental disappointment. the pixel 2 xl was one of the best phones i've ever used and it's just been straight downhill ever since.

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my pixel 5 always on display just doesn't work anymore since last week. haven't done poo poo to the phone whatsoever. i'm sure something is making the ambient light sensor think it's in my pocket or something i don't loving know. this phone is so frustrating but i also literally can't see myself with anything else because all other phones also suck in worse ways.

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i'll def check out these reviews, but i'm still on the fence about whether it'll be "worth" it to upgrade from the pixel 5

aside from a slightly cracked screen (which i don't really give a poo poo about at all) and a slightly faulty usb-c jack, there's nothing "wrong" with my phone.

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my usb-c port still works, but it's wonky if you move it at all. it depends on the cable itself usually, but even older cables that my phone has a hard time with still work for other devices.

for example, with android auto, my phone will be plugged in and sitting in a cupholder or whatever and then ill hit a bump and the phone disconnects from the car, even tho the cable is still perfectly inserted. like i said, newer cables are better, but they're not perfect. basically if you jiggle the connector where it inserts into the phone at all, it freaks out

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i just recorded a front facing video on my p7 and it wouldn't stop when i hit the stop button. and it wouldn't let me swipe up to go home or use the back gesture. lol cool

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i'm not necessarily trying to perpetuate device/platform war/animosity or anything, just sharing my personal experience, but i have been curious for like 3 years now so i finally bit the bullet and bought an iphone 15 pro that i switched to from a pixel 7

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i'm gonna return it today and pick up a pixel 8 instead.

ShoogaSlim posted:

edit: just forget it. loving lol. if you wanna dig through my post history and recap all the poo poo that's gone wrong with my pixel phones over the years and claim im gimmick posting that's on you. some people live in the real world where we don't put huge ugly chunky cases on our phones, and where we don't immediately return a device with a few scratches or even cracks on it. jesus christ.

ShoogaSlim posted:

edit: just forget it. loving lol. if you wanna dig through my post history and recap all the poo poo that's gone wrong with my pixel phones over the years and claim im gimmick posting that's on you. some people live in the real world where we don't put huge ugly chunky cases on our phones, and where we don't immediately return a device with a few scratches or even cracks on it. jesus christ.

XIII posted:

Isn't Bull the poster who's gone through like 100 different phones? What a weird post

ShoogaSlim posted:

someone who goes through that many phones, whether by hobby or profession, has even less understanding of what regular normal people do with the one phone they have and use for a handful of years.

i posted about my charger port being finicky despite having no dust. ok fine! it's maybe/probably broken! i'll return it. that's why i have a protection plan on it.

but potentially having a hardware issue doesn't mean software issues are related. swiping through open apps behaving weird probably has nothing to do with the cable port. or maybe it does! but it's just a weird thing to snap about and dig through someone's post history claiming im a gimmick poster.

ShoogaSlim posted:

real talk it just makes me pretty bummed to know that the one place i figure it's acceptable to post about my experience with a phone is where i'm getting yelled at, called a gimmick and a clown, and ridiculed.

i'm a consumer tech enthusiast. i like android, i like pixels, i defend my phone platform in real life all the time. if my phone bugs out, i figure i can come here and share about it. i'm not saying my phone is a piece of poo poo even though it feels like that's all people see in my posts. i post because i actually care, as lame as that may seem.

so what's the right etiquette? what doesn't go against the rules or put me at risk of being probed?

ShoogaSlim posted:

real talk it just makes me pretty bummed to know that the one place i figure it's acceptable to post about my experience with a phone is where i'm getting yelled at, called a gimmick and a clown, and ridiculed.

i'm a consumer tech enthusiast. i like android, i like pixels, i defend my phone platform in real life all the time. if my phone bugs out, i figure i can come here and share about it. i'm not saying my phone is a piece of poo poo even though it feels like that's all people see in my posts. i post because i actually care, as lame as that may seem.

so what's the right etiquette? what doesn't go against the rules or put me at risk of being probed?

ShoogaSlim posted:

if my phone bugs out, i figure i can come here and share about it. i'm not saying my phone is a piece of poo poo even though it feels like that's all people see in my posts. i post because i actually care, as lame as that may seem.

the last page of posts in this thread posted:

disaster pastor posted:

I think what's unclear is what you want to happen as a result of those posts. You're usually not talking in generalities, you're talking about specific issues where the fix is often going to be "get it replaced under warranty/under your protection plan, it sucks but the thread can't do anything for this issue."

ShoogaSlim posted:

real talk it just makes me pretty bummed to know that the one place i figure it's acceptable to post about my experience with a phone is where i'm getting yelled at, called a gimmick and a clown, and ridiculed.

i'm a consumer tech enthusiast. i like android, i like pixels, i defend my phone platform in real life all the time. if my phone bugs out, i figure i can come here and share about it. i'm not saying my phone is a piece of poo poo even though it feels like that's all people see in my posts. i post because i actually care, as lame as that may seem.

so what's the right etiquette? what doesn't go against the rules or put me at risk of being probed?

Endymion FRS MK1 posted:

I wish that were true! My ex a couple years ago gave me poo poo for being Android, and I have a coworker now that gives me poo poo for being back on iOS

ShoogaSlim posted:

wrong. interact with real people who care that their texts to you are green and videos send looking like they came from a moto razr. it's a real problem

disaster pastor posted:

I think what's unclear is what you want to happen as a result of those posts. You're usually not talking in generalities, you're talking about specific issues where the fix is often going to be "get it replaced under warranty/under your protection plan, it sucks but the thread can't do anything for this issue." It'd be one thing to say "X is happening and so I'm sending the phone back," but without the second part, it's going to sound like whining regardless of whether or not that's your intent.

Using myself as an example: I won't buy a Pixel again, flat out. I've bought three and have had too many issues; fool me four or more times, shame on me. My best friend only buys Pixels and she's also had to RMA one and replace another much sooner than intended. Is this just anecdotal bad luck? Yes! Absolutely it is. It's enough to put me off Pixels for good, but it's still just five bad phones across two people. If I'd come to the thread back then and said "have to return another Pixel because of X, Y and Z," then, yeah, I'd expect some commiseration; there's a problem, it sucks, and this is the only way to resolve it and it also sucks. If I'd instead come to the thread and said, "welp, look at X, Y and Z, looks like the Pixels are still garbage phones!" I'd expect the thread to ask "why aren't you returning it if you're whining about X, Y and Z?"

UncleButts posted:

have you considered telling those folks 'lol go eat sand' and letting their tribalism be their problem?

Alan_Shore posted:

Someone made fun of the color of my text or something and I was immediately traumatised and it's a real problem!

bull3964 posted:

Yeah, that's pretty much it. Sorry if I went overboard last night, but it was a pattern that just kept going on over and over again. It wasn't really digging when 95% of the posts follow that pattern. Issue pops up that's clearly the result of faulty or broken hardware and multiple people say "Hey, that's a hardware issue, start there" and the issue is brushed off as not bad enough to take action on until it's brought up again. At some point, if this really is all just happenstance, you have to cut your losses and just resign yourself to the fact that maybe this product line isn't for you.

I may have a lot of phones, but my SIM and main daily use pretty much stays in a Pixel for 90+% of the year. For example, my Pixel 6 Pro was pretty much the only phone I used for a whole year and the 7 Pro would have been that if it weren't for the Pixel Fold.

kirbysuperstar posted:

The only time I can even imagine caring is when my stepmum sends a video of the dogs and it gets compressed to a 3gp MMS file

WattsvilleBlues posted:

I was going to say, few people care until you can't participate in group chats and/or you end up using MMS. The good thing these days is that in the UK most people just use WhatsApp and the few Android users I know who don't are now pretty much all using RCS (though none realise the latter until I explain it to them).

CLAM DOWN posted:

Almost every single person I talk to is on WhatsApp. I can only think of 1 that I use RCS/text with. It's weird that this is all still an issue in the US. When I travel to a variety of places even businesses all use WhatsApp. Nothing is text anymore. iMessage isn't even a part of the equation.

ShoogaSlim posted:

this happens frequently when sending or receiving texts from people with iphones. repeated texts multiple times. idk if it's bc of poor reception or a network issue of some kind or what. it's hilarious but also ridiculous. and i always frame it as a problem with their phone anyway. technically it is the iphone's fault bc apple refuses to play nice outside of their own standards.