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Reoxygenation posted:Once again pulled to help with tech support, which would be fine, but a) I hate the dude who oversees tech support, as he is my old boss because b) he micromanages everything, and has the nasty habit to not plan in advance. Which includes not telling me when the only support agent we have is off, until the very moment he needs help. No, I cannot do stuff immediately, I have other things that I had planed or that I am already doing. Stop picking away at me and let me do poo poo, we are wasting time (and I do not like you) Can you send a "funny gif" Your failure to plan, doesn't constitute an emergency for me
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Feb 2, 2024 02:13
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A funny gif would land me into hot water for sure, unfortunately But hey we hired someone for tech support again, maybe the 6th hire will do it and they'll stop bugging me!
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Feb 2, 2024 04:04
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Emeritus status was a mistake. Dusty old farts throwing their weight around trying to keep the environment 20 years in the past. Go chill out on a beach, quit loving working and let the rest of us actually enjoy some progress.
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Feb 2, 2024 15:17
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None of the other techs knew what a "Port 80 in use" error was referencing in XAMPP, or how to diagnose it. Each with 10+ years experience  Starting to think Im getting jobs people dont feel like Googling
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Feb 2, 2024 15:21
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xzzy posted:Emeritus status was a mistake. If I ever get a title like that, chilling at an expensive lake house is exactly what I'll be doing. Slack me if you have questions about how some crusty old poo poo works but other than that, let me enjoy my nu-pension in peace.
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Feb 2, 2024 15:27
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xzzy posted:Emeritus status was a mistake. Mine just like to call Microsoft Tech Support and then give scammers full access to their (still owned by the university for some godforsaken reason) devices. 
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Feb 2, 2024 22:17
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Just got an email today. Apparently scammers have been targeting upper level management on What's App and other socials pretending to be the CEO.. Do people really have to be told that the CEO won't message you on social media to conduct company business?
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Feb 3, 2024 03:24
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Yes, yes they do. It's amazing what people fall for.
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Feb 3, 2024 03:36
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Every job I've had in the last five years, all of them with security companies, I get the same "send me your whatsapp for an urgent task" spam within the first week. And it never ends.
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Feb 3, 2024 03:41
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Agrikk posted:this is why I love notepad++. Even if my PC reboots overnight, my (unsaved, unnamed) notes stay in their tab when I relaunch the app. I moved to zimwikia while ago, and its super useful. All i wanted from notepadding was persistence, tabs, and organization and it does that great. being able to self-link to other pages and suchlike within itself is also super handy. just one of those useful linux tools!
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Feb 3, 2024 03:57
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The CEO gave an all hands at one point where he straight up said "This is my cell phone number. Put it in your contacts. If you get a call that isn't from this number, it's not me."
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Feb 3, 2024 05:11
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We got a teams message yesterday saying there's emails coming in from someone claiming to be the CEO, and to ignore those. I guess just having the sysadmin block them was too much effort?
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Feb 3, 2024 07:59
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Well, it's a good thing fraudsters can't spoof a number or bribe an underpaid phone company lacky to steal the number that's been publicly vouched for as trustworthy. (the actual threat level of this is a function of how well-known your company is, the number of employees, and the market cap of your company)
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Feb 3, 2024 08:00
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joebuddah posted:Just got an email today. Apparently scammers have been targeting upper level management on What's App and other socials pretending to be the CEO.. Yup, we got at least two c-level almost fall for it, they stopped only because the supposed "source" of the messages was either too formal or informal compared to reality. But they won't allow us to block it because they don't like using teams chat and they do pretty much all IM traffic on WhatsApp.
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Feb 3, 2024 10:06
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Internet Explorer posted:Yes, yes they do. It's amazing what people fall for. an email from v343487y@jhbdg874.ru saying "hello i am CEO sel campany for $65m in bitcoins and send to 3DnDFbytdbrHs82npkJeiyhdYko75rYnPm asap" would probably fool at least one person in the world
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Feb 3, 2024 13:41
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joebuddah posted:Just got an email today. Apparently scammers have been targeting upper level management on What's App and other socials pretending to be the CEO..
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Feb 3, 2024 13:59
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Our support team get those sorts of requests, "why did this email from a Gmail address with no link in and just asking me to call them get through the spam filter?" well unless you want every message to be triaged by a human who works for you and understands the company, what exactly do you want? At a technical level it's a perfectly legitimate email.
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Feb 3, 2024 14:04
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Thanks Ants posted:Our support team get those sorts of requests, "why did this email from a Gmail address with no link in and just asking me to call them get through the spam filter?" well unless you want every message to be triaged by a human who works for you and understands the company, what exactly do you want? At a technical level it's a perfectly legitimate email. My favorite are the users who escalate it not only to their manager, but senior leadership.
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Feb 3, 2024 14:07
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You could make an argument that you're going to silently drop every message coming from a free email provider, and in some industries it would be a legitimate thing to do. It's a business decision though to be made above IT.
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Feb 3, 2024 14:11
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Thanks Ants posted:You could make an argument that you're going to silently drop every message coming from a free email provider, and in some industries it would be a legitimate thing to do. It's a business decision though to be made above IT. It's a business decision that some rear end in a top hat in networking made 6 weeks ago without telling anyone, and now you're getting screamed at because the CEO's pool boy Julio was unable to contact AP to get his pipe cleaning check for the month.
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Feb 3, 2024 15:48
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I guess I'm not part of the cool kids club, no one's ever asked for my what'sApp. Granted I don't use it, but still kinda hurts a little
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Feb 3, 2024 16:34
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Even if you have the world's best spam filter it's only a matter of time until your org or an org you do business with gets owned and the attacker sends well written and targeted emails from a previously known good address.
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Feb 3, 2024 20:22
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That's why email should die. I guess it's not specifically email that's at fault, it's links and the fact that anyone can register a domain that facilitates it, but the inability to conveniently identify the sender as authentic is a pretty gaping flaw. And yes there's ways to do that but the protocol doesn't enforce it so no one bothers. It's "too hard".
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Feb 3, 2024 20:58
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xzzy posted:That's why email should die. You can get an email address that is legally bound to a specific person (requiring proper identification to get one) in civilized parts of the world. https://www.etsi.org/deliver/etsi_en/319500_319599/31953204/01.03.01_60/en_31953204v010301p.pdf
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Feb 3, 2024 23:20
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Email becoming a standard business method of communication was a serious mistake. Thanks for attending my TED talk.
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Feb 4, 2024 02:16
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kensei posted:Email becoming a standard business method of communication was a serious mistake. You're 100% right. We should go back to faxes.
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Feb 4, 2024 02:29
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Yeah even despite my best effort at work we still get scam poo poo that passes through, and people expect some miracles from me. I dunno, poo poo sucks, I hate emails, I hate everything, my users suck aaaaaaaaa
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Feb 4, 2024 05:36
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TBH this is why people fall back on "people are the weakest link".
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Feb 4, 2024 16:47
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You could do worse than having DLP policies that are default deny on anything that looks like a bank account number, iTunes gift card code (assuming they adhere to any sort of pattern) but then you'd just get someone scammed by a WhatsApp message to their personal phone and somehow that would be the fault of IT. Also doesn't help if a 'trusted' third party that you work with gets owned and used for targeted attacks. The best I've come up with is to advise people to put policies in place that say the CEO is only going to be communicating via your own manager, and that all payment details are to be requested via a phone call to a number that you have used before but it's never going to be robust enough. Thanks Ants fucked around with this message at 17:18 on Feb 4, 2024 |
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Feb 4, 2024 17:15
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There's a lot you can do but at the end of the day it's just another "tech can't solve societal problems" thing that gets the C-suite being all "what do we even pay you for?!?!?!" when you inevitably weren't devoting more time to the problem than the dude who needs to scam you so he can buy food.
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Feb 4, 2024 18:40
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TheParadigm posted:I moved to zimwikia while ago, and its super useful. All i wanted from notepadding was persistence, tabs, and organization and it does that great. Happy CherryTree user here, if you use Windows.
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Feb 4, 2024 23:46
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I use obsidian.md these days
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Feb 5, 2024 00:05
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A jumble of loose pieces of paper strewn across my desk hasn't done me wrong yet.
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Feb 5, 2024 00:32
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Re: phishing — this kind of thing also happened at my friend's job. https://www.cnn.com/2024/02/04/asia/deepfake-cfo-scam-hong-kong-intl-hnk/index.html It was unsuccessful, luckily. The scammer complained about a bad network connection to explain the poor video quality and glitch.
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Feb 5, 2024 13:37
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joebuddah posted:
CEO pointed out a broken image that was only visible under certain circumstances on a page a sister team owns. The manager treated this as a priority one escalation like a certificate had expired and no one can log in. Buddy you’ve been a manager at a FAANG in your prior job, you should keep a cooler head. So, “A message from the CEO?! SCRAMBLE! SCRAMBLE!” I can imagine some dummies would fall for being messaged about poo poo from Facebook. Now, why people see fit to put their whole lives into FB is a different matter E: Oh awesome A company lost $25.6 million because of a deepfaked conference call. https://www.theverge.com/2024/2/4/24061192/a-company-lost-25-6-million-because-of-a-deepfaked-conference-call Coffee Jones fucked around with this message at 15:02 on Feb 5, 2024 |
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Feb 5, 2024 14:39
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joebuddah posted:Do people really have to be told that the CEO won't message you on social media to conduct company business? yes there's people who still think a CEO does work, if that's what you're asking
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Feb 5, 2024 15:09
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What do you mean? They do 55-hour weeks if you include 20 hours of personal errands and 5 hours of eating dinner.
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Feb 5, 2024 15:11
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Thanks Ants posted:What do you mean? They do 55-hour weeks if you include 20 hours of personal errands and 5 hours of eating dinner. There's twenty four hours of meetings in there as well, phone calls, conference calls and "public events" are all basically meetings. They do five hours work a week and spend the rest telling people the work they've done
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Feb 5, 2024 21:42
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Fil5000 posted:They do five hours work a week and spend the rest telling people the work they've done I guess I'm a ceo now.
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Feb 5, 2024 21:45
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Same, except I'm on fewer meetings. That chart makes me not want to be a CEO.
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Feb 6, 2024 14:59
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