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incoherent posted:I'm surprised nobody got hit with go daddy dns issues People ever don't have GoDaddy issues? But seriously. I hate them. That is all. efc - a lot of our clients use GoDaddy for email hosting/server hosting, and the amount of times they randomly start rejecting requests from our servers for no particular reason is tiring.
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Aug 20, 2014 03:01
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LinkedIn is pissing me off today. Every now and then a discussion topic will land in my inbox that sounds mildly interesting. Invariably, it's always just a cesspool of people screaming uninformed opinions. If you're lucky, they use complete sentences and proper punctuation. SA has ruined me forever.
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Aug 20, 2014 14:08
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Ynglaur posted:LinkedIn is pissing me off today. Every now and then a discussion topic will land in my inbox that sounds mildly interesting. Invariably, it's always just a cesspool of people screaming uninformed opinions. If you're lucky, they use complete sentences and proper punctuation. SA has ruined me forever. No doubt. I got from the American Meteorological Society forum about how the private sector should take up forecasts as it's not the government's job, they'd do it better (statistic evidence contradicts this), blah blah blah, SMALL GOVERNMENT Things pissing me off: I work call center tech support for servers and I'm tired of sysadmins using the "THIS IS AFFECTING PRODUCTION" line, especially when it's a pre-production server. I just need logs, man.  Doesn't even need a reboot.
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Aug 20, 2014 14:17
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Ynglaur posted:LinkedIn is pissing me off today. Every now and then a discussion topic will land in my inbox that sounds mildly interesting. Invariably, it's always just a cesspool of people screaming uninformed opinions. If you're lucky, they use complete sentences and proper punctuation. SA has ruined me forever. Today I got a LinkedIn invite from the CEO's PA... no I don't want to link to you. The discussion forums I get alerts for are more or less the same. People trying to get Pro Services help for free that I can't give them because the product in question (now owned by Adobe) makes a Jenga tower look stable. Edit: As I type I am getting emails from some marketing droid asking about if their super special snowflake fields have been added to Salesforce today. I don't know, I just make the metadata changes and push them into GIT to be released when the team in charge of releases does it. Which immediately has him ask if I know who made the changes and why I didn't because I am the guy who does that! The fact these people get paid more than me with no real way to measure their performance makes we want to get the van, roll of carpet, shovels and quicklime. BigPaddy fucked around with this message at 15:53 on Aug 20, 2014 |
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Aug 20, 2014 15:49
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Pyroclastic posted:I'm a building tech. I did the same thing and the amount of broken/misconfigured/outright dangerously designed stuff was staggering. VLANs? gently caress VLANs. SSH is hard to configure out of the box, let's depend on telnet for managing our core switches and routers. Hardware lifecycles? Pfft, no just power cycle the switch that took down the entire science wing when it died. It'll be fine for another month or so. Doesn't matter anyway, to replace that switch it would require digging through a waterfall of dusty Cat5 that's tangled to hell, and that's just too much work. Oh, and... "What's the WiFi?" "Tsunami. No password." 
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Aug 20, 2014 15:57
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I'm trying to buy a standard from IHS. The standard is restricted and so someone sends me a form to fill out to get permission to buy it. I fill it out, am approved. Is it unreasonable for me to refuse to send my credit card information (Name, number, expiration, cvv code) by email? I asked for a secure method for payment and she first suggested I send 4 different emails and then sends me an excel file. Is this stupid? This seems stupid.
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Aug 20, 2014 16:22
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Meh, it's a credit card. It takes all of 10 minutes to resolve if it gets compromised.
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Aug 20, 2014 16:51
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Orcs and Ostriches posted:Meh, it's a credit card. It takes all of 10 minutes to resolve if it gets compromised. It's still a pain in the rear end to deal with.
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Aug 20, 2014 17:20
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totalnewbie posted:I'm trying to buy a standard from IHS. Not unreasonable at all, that is dumb as hell. The person you are talking to is probably not technical and doesn't know better but the fact that that's their process is nuts.
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Aug 20, 2014 17:43
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totalnewbie posted:I'm trying to buy a standard from IHS. We flag any outgoing email that has credit card info in it. If I look through the quarantine and find thats the reason the email is in there, I reject it and tell the person to find a better way to do it. Give them the information over the phone instead?
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Aug 20, 2014 17:45
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Sirotan posted:We flag any outgoing email that has credit card info in it. If I look through the quarantine and find thats the reason the email is in there, I reject it and tell the person to find a better way to do it. We did the same at my last place with a SonicWALL ESA. Worked pretty well since those people dealt with PII all the time. There was a reason we gave them the ability to easily encrypt emails...
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Aug 20, 2014 17:55
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Sirotan posted:We flag any outgoing email that has credit card info in it. If I look through the quarantine and find thats the reason the email is in there, I reject it and tell the person to find a better way to do it. I'm glad I'm not completely nuts. Am I also nuts for really not wanting to (though I understand that ultimately, I might just have to) give them the information over the phone, either? These people probably get CC numbers all the time but I still don't like giving that information to someone else when, in my opinion, it should be handled by a computer/automated system.
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Aug 20, 2014 18:33
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I am in the doghouse for refusing to leave training for a meeting about a production issue. Then fire me. 
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Aug 20, 2014 18:34
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MC Fruit Stripe posted:I am in the doghouse for refusing to leave training for a meeting about a production issue. Then fire me. Sounds like it was "affecting production".
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Aug 20, 2014 18:35
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In a perfect world the CC stuff would be done completely by computer and properly encrypted during transit, storage, et. al. But you can almost guarantee that no matter how else you get it to them, it'll be stored plaintext or in an xls somewhere. Hell, even if it's all done by computer, there's a decent chance it'll be stored plaintext somewhere. It seems easier to change the card regularly than worry about every simple transaction.
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Aug 20, 2014 18:37
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Orcs and Ostriches posted:In a perfect world the CC stuff would be done completely by computer and properly encrypted during transit, storage, et. al. But you can almost guarantee that no matter how else you get it to them, it'll be stored plaintext or in an xls somewhere. Hell, even if it's all done by computer, there's a decent chance it'll be stored plaintext somewhere. No processor should ever have enough information to forge a transaction in the same place, much less in plaintext or an xls, basically. Especially if it's "all done by computer". This is basic compliance.
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Aug 20, 2014 18:53
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totalnewbie posted:I'm glad I'm not completely nuts. You're going to have to get the info to them SOMEHOW, since they don't have their act together, calling it in just makes for one (or two, or three, or four) less places your number is recorded somewhere insecure for all of posterity. In the end, as long as you're being smart and not using a debit card, your bank is the one who is going to have to deal with the problem if poo poo hits the fan.
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Aug 20, 2014 18:54
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Pissing me off: Comcast internet. I work from home. For the first 2 years it was rock solid, but at a certain point they did upgrades to increase speed, and it has sucked. Multiple days in a row with either it down completely for hours or it bouncing all the time. Their internet support is crap and either tell me their is an outage so nothing can be done, or tell me it is my equipment or house wiring, even though when I call there is a cut through announcement stating that there is an outage in my area. I am not concerned for my job yet, but it is really starting to cause issues with productivity. fake edit: It appears that their network has become sentient, because it dropped for 20 minutes just as I was about to post this.
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Aug 20, 2014 19:32
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SubjectVerbObject posted:Pissing me off: Comcast internet. I work from home. For the first 2 years it was rock solid, but at a certain point they did upgrades to increase speed, and it has sucked. Multiple days in a row with either it down completely for hours or it bouncing all the time. Their internet support is crap and either tell me their is an outage so nothing can be done, or tell me it is my equipment or house wiring, even though when I call there is a cut through announcement stating that there is an outage in my area. This is going to sound odd, but replace your modem if you haven't tried it. Cox did the same thing here ("speed upgrades"), and my old modem couldn't cope, even though it was still listed under supported hardware. Every time I did anything which really utilized the connection, it'd overheat and reboot. A new modem instantly solved my problems.
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Aug 20, 2014 19:38
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You are sort of spot on. 2 years ago we lost connection, called into support, and was told that our modem was dead and we needed to buy a new one. So I ran out and got a new one. When I called into support to swap MAC's, I got the "there is an outage in your area" message. So we just got BS'ed by their support. We put the new modem aside and forgot about it. Fast forward 2 years and they do speed upgrades that require a DOCSIS 3 modem and we get emails and phone calls telling us to upgrade. We remember we bought a new modem, and it was DOCSIS 3. So we replaced it. No effect. We did have a tech come out and check the house and local lines and he did a few things, but every time it is down for a while, there is definitely a node outage in the area.
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Aug 20, 2014 19:44
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Can you just hook an etherkiller up to the coax and blow up whatever flakey kit is causing issues to force a replacement? (Don't actually do this)
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Aug 20, 2014 19:57
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SubjectVerbObject posted:You are sort of spot on. 2 years ago we lost connection, called into support, and was told that our modem was dead and we needed to buy a new one. So I ran out and got a new one. When I called into support to swap MAC's, I got the "there is an outage in your area" message. So we just got BS'ed by their support. We put the new modem aside and forgot about it. Fast forward 2 years and they do speed upgrades that require a DOCSIS 3 modem and we get emails and phone calls telling us to upgrade. We remember we bought a new modem, and it was DOCSIS 3. So we replaced it. No effect. We did have a tech come out and check the house and local lines and he did a few things, but every time it is down for a while, there is definitely a node outage in the area.
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Aug 20, 2014 20:11
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Currently pissing me off: The new director being a lazy rear end in a top hat. He keeps pushing his poo poo onto the rest of the techs. We're currently 1 team member short and with the rest of the team members taking their time off (not all at once, mind you) that has left us 2 people short for about a month now. Unsurprisingly, we've been slowly falling behind on tickets. Top it off with the printer tech quitting and the PC techs having to constantly swap out jammed printers. So, we've been pretty busy doing our jobs. He sends out an email yesterday requesting a quote to replace a failed laptop for OR (OR never bothered to open a request for one). He then sends an email today asking if anyone sent him a quote. I have no idea if any of my co-workers did or not, so I reply stating that I hadn't had the time to do so, but tell him that he has the necessary access to the Dell Premier site so that he can do it if it's an urgent issue (It isn't, they have enough laptops to work, they just want to have a spare on hand). He then replies stating "I could do it, but I'm asking for it to be done". Well, that's fine, but you're gonna have to wait just like everyone else. Particularly since that's a part of his job (all of the past directors did quotes without being a dick about it).
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Aug 20, 2014 20:25
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Thanks Ants posted:Can you just hook an etherkiller up to the coax and blow up whatever flakey kit is causing issues to force a replacement? When I did this Comcast were pretty fast to get things fixed, there was also an unrelated house fire down the street at the time so I think they were out there replacing equipment anyway
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Aug 20, 2014 20:26
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Greg Jackson posted:When I did this Comcast were pretty fast to get things fixed, there was also an unrelated house fire down the street at the time so I think they were out there replacing equipment anyway If I know that the problem is on the ISP's end I have taken to just unplugging the modem while they run their checks because otherwise they simply won't do anything.
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Aug 20, 2014 20:32
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It's a refrain I keep hearing from our project managers. "I'm not technical!" Yet, you work for a technical company, in a technical department that does technical things for technical customers. Do you see a problem here?
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Aug 20, 2014 20:52
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"I'm a people person! Is this so hard to understand?!"
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Aug 20, 2014 21:09
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poo poo not really pissing me off as much as it could - Openreach (the people who own the cables in the ground for most of the UK) are massively backed-up at the moment, to the extent they have hired 1600 more engineers to get fibre into the ground and network upgrades carried out. This has meant that an order for a leased line placed in July has now had the completion date pushed back to mid December, which is insane and about 2 months past every 'worst case' prediction. However, to try and take the edge off these slips, the entire construction charges are going away. So an install that previously was costing about £5000 to dig up roads, lay ducting, arrange the road closure, make good again etc, is now being done free of charge. If I was relying on the original date I'd be pissed, but this is actually pretty decent news.
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Aug 20, 2014 21:20
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I could probably go the rest of my life without hearing a project manager use the word "my" My network engineer My storage team My server
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Aug 20, 2014 21:27
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MY SERVER ROOM!!!! Cool, so you're going to take responsibility when it breaks, since it's yours? Thought not.
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Aug 20, 2014 21:28
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MC Fruit Stripe posted:I could probably go the rest of my life without hearing a project manager use the word "my" He owns you. Duh.
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Aug 20, 2014 21:29
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This conversation once took place, because I am a pedantic little poo poo if I don't like you. Stripe, when are you going to have my server done? What server? The management box for the new environment. Oh that's yours? I thought the company bought it. Because when you don't have the ability to change a situation, just act like a dick instead.
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Aug 20, 2014 21:30
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That's a bit annoying but your stress level must be through the roof if that's really bothering you.
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Aug 20, 2014 21:32
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I kinda like it when my manager tells people that my team are "her guys". This work environment is pretty positive tho
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Aug 20, 2014 21:43
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Yeah I'd rather people make claim of things/teams/whatever so I know who to go to when something goes wrong instead of sending an email cced to six different people and none of them reply.
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Aug 20, 2014 22:29
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Greg Jackson posted:I kinda like it when my manager tells people that my team are "her guys". This work environment is pretty positive tho There's a difference between being protective and being controlling, but there's a world of difference on either side of it.
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Aug 20, 2014 22:45
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anthonypants posted:"Just get a new modem" is a classic Comcast lie. If you've still got a DOCSIS 2 modem, by all means, get a new one. But if it's reporting low signal strength, a new modem on your end won't fix it. The only new equipment that would help is from these guys. I had those problems for a while. Tech would come out, put the Fluke on my incoming, say "Yep, signal is a *bit* low" (which matched with my seemingly random resets all the time), and then DO NOTHING AND LEAVE. I already had a Motorola SB6120 so I knew and they knew they couldn't BS me about the modem. Finally I said "gently caress it" and bought a passive return signal amp for about $40 on Amazon. Suddenly, all my problems disappeared. Another thing to keep in mind is that if you use a splitter make sure you use a 2GHz or 3GHz splitter instead of a 1GHz (most of the cheap ones found in Home Depot or Radio Shack), they're not that much more expensive. Also, make sure that everywhere you split the signal, you use equal length coax. If you have a splitter and removed a device, either remove the splitter or place a75 Ohm end cap on the unused connector. Once I did all those things, all my outages have been legitimate multi-user service outages instead of a phone rep throwing a dart at the "chart o' excuses" Here's the amplifier The splitter I use And the end cap I have just in case I remove/move the cable modem.
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Aug 21, 2014 00:06
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flosofl posted:If you have a splitter and removed a device, either remove the splitter or place a75 Ohm end cap on the unused connector. This is what a lot of people miss. They don't realize that if they don't cap off those unused connections it can add a poo poo load of noise to the line.
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Aug 21, 2014 01:16
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Spazz posted:This is what a lot of people miss. They don't realize that if they don't cap off those unused connections it can add a poo poo load of noise to the line. This is going to date me, but that's hard earned knowledge (the line lengths and resistor terminations) from running far too many 10base2 networks. Collisions. Collisions, everywhere!
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Aug 21, 2014 01:27
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flosofl posted:I had those problems for a while. Tech would come out, put the Fluke on my incoming, say "Yep, signal is a *bit* low" (which matched with my seemingly random resets all the time), and then DO NOTHING AND LEAVE. If nothing else did, this post made my  worthwhile. Thank you.
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Aug 21, 2014 02:37
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