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My S4 is starting to do weird things after 3 years. So I was looking at new phone options, but then I remembered none of these will offer voice and data concurrently (that's a big deal for me). Sprint's supposedly looking at VoLTE which would solve this, but there is no timeline for roll-out. So I just purchased a non-spark S4 off ebay. #mediocre
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Feb 16, 2016 18:16
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Just for grins I put a at&t prepaid sim in my phone just to see if my problems were with my phone or Sprint. After using at&t for a little while all I can say is Sprint's network just sucks.
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Feb 17, 2016 16:24
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Swiller of Beer posted:After using at&t for a little while all I can say is Sprint's network just sucks.
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Feb 18, 2016 12:56
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Swiller of Beer posted:Just for grins I put a at&t prepaid sim in my phone just to see if my problems were with my phone or Sprint. After using at&t for a little while all I can say is Sprint's network just sucks. Yeah, after recently switching to Verizon I just can't believe when I look at my phone indoors and anywhere I see 4g... It is magic, I have service pretty much everywhere now.
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Feb 18, 2016 14:52
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I have a galaxy nexus (yes very old) and I am getting a nexus5x, I know I need to do something with the sim card, do I have to take it into the store to get it switched over?
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Feb 18, 2016 18:36
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Aeryk posted:I have a galaxy nexus (yes very old) and I am getting a nexus5x, I know I need to do something with the sim card, do I have to take it into the store to get it switched over? You'll probably need a new sim card anyway so a store trip will be necessary. Or you can call and get them to send you a sim if you don't need instant gratification.
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Feb 18, 2016 19:19
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My current plan is a 3-line EPRP family plan. I recently got a Google Fi invite. All 3 lines are off contract, if I were to port my line (I'm the account holder/primary line) off to Google Fi what would happen to the other 2 lines?
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Feb 24, 2016 01:49
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You'd be the account holder of a 2-line EPRP plan. They'd designate one of those lines as the primary.
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Feb 24, 2016 04:57
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goku chewbacca posted:You'd be the account holder of a 2-line EPRP plan. They'd designate one of those lines as the primary. ^ is exactly correct
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Feb 24, 2016 18:36
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How big a headache am I in for if I try to pay off an Easy Pay phone early? I'm on Everything Data Share 1500 with 2 lines. My line is the main one, with a phone on it that was purchased subsidized last summer, so it has more than a year to go on its contract. That one isn't going anywhere (for a while.) My ex is on the other, with a phone bought on Easy Pay in October. For obvious reasons, I want to get this line off my account soon. I don't see an option online to pay off the phone balance, so I guess that has to be done through Customer Care. She doesn't have control over the account, so what info would she need to port the number elsewhere?
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Feb 24, 2016 20:55
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utonium posted:How big a headache am I in for if I try to pay off an Easy Pay phone early? She'd need the account number and PIN. She already has any other necessary info...namely, your full name and the phone number.
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Feb 25, 2016 08:23
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utonium posted:How big a headache am I in for if I try to pay off an Easy Pay phone early? Call customer care. Make it ABUNDANTLY CLEAR that you want to pay off the Installment Billing balance on her line. I cannot stress enough how important it is that you make it clear you are paying off the phone balance. If they gently caress it up it goes on your bill as a credit and takes around three loving weeks to get it where it needs to be. So when you think you've made it clear enough, say it again and have them repeat it.
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Feb 25, 2016 08:50
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Wizard of Smart posted:Call customer care. Make it ABUNDANTLY CLEAR that you want to pay off the Installment Billing balance on her line. Thanks, all. I'm stoked about lowering my bill by over $100.
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Feb 25, 2016 14:55
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I'm going to be getting a Nexus 5X in the mail tomorrow, and from what I've read there's some kind of SIM card incompatibility and I need to visit a Sprint repair store to get a proper one. It seems like a simple enough operation, but in my case, I'm on a family plan and the account holder (my dad) lives in another state. Am I going to need any info from him to be able to do this, or can I just walk in there with my current phone and be done with it? I feel like this should be a simple thing, but on the other hand, Sprint. e: if it helps, my Moto X also has a nano SIM. I thought it'd be great, my first Sprint phone with a nano SIM, no more needing to go to the store to activate a new phone... e2: Aeryk posted:Just did this, you need the pin or password is all Now I need to get my dad to remember a password. poo poo. DIEGETIC SPACEMAN fucked around with this message at 19:11 on Feb 25, 2016 |
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Feb 25, 2016 19:07
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DIEGETIC SPACEMAN posted:I'm going to be getting a Nexus 5X in the mail tomorrow, and from what I've read there's some kind of SIM card incompatibility and I need to visit a Sprint repair store to get a proper one. It seems like a simple enough operation, but in my case, I'm on a family plan and the account holder (my dad) lives in another state. Am I going to need any info from him to be able to do this, or can I just walk in there with my current phone and be done with it? Just did this, you need the pin or password is all
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Feb 25, 2016 19:09
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I'm going on a 2 week Panama Canal trip next month. I have the $50 SERO plan on a Nexus 6P. I can switch to Google Fi for a month (I already have the SIM) and roam in all of the countries we'll be stopping in for an extra $10. Can I activate my Sprint plan to do the same thing, for a reasonable price? What do I call and tell them? If I call up blind, they'll rape me for way more than I need.
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Feb 25, 2016 19:48
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photomikey posted:I'm going on a 2 week Panama Canal trip next month. I have the $50 SERO plan on a Nexus 6P. Why not just turn on the Free International Roaming and just continue business as usual? You might have missed out on the free 1G of Free Fast International Roaming, but you can still get on their free I think Unlimited 2G speed roaming I think.
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Feb 25, 2016 22:55
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Anyone know why my Airave suddenly would have shown up as a $140 charge on my bill? I still actively have an account with Sprint so I'm not sure what the deal is. Going to have to give them a call when I have the chance.
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Feb 29, 2016 17:47
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e.pilot posted:Anyone know why my Airave suddenly would have shown up as a $140 charge on my bill? I still actively have an account with Sprint so I'm not sure what the deal is. Have you been using your airave? I know when we moved and forgot to bring the device with us, they contacted us and told us if we didn't use it or return it within some timeframe it would show up as a charge.
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Feb 29, 2016 19:08
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fyallm posted:Have you been using your airave? I know when we moved and forgot to bring the device with us, they contacted us and told us if we didn't use it or return it within some timeframe it would show up as a charge. I haven't, but I wasn't contacted either.
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Feb 29, 2016 19:29
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e.pilot posted:I haven't, but I wasn't contacted either. I think I just got lucky about them contacting me. This is probably what happened.
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Feb 29, 2016 21:04
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I'm pretty sure the answer is still no, but is there any way to get an originally Verizon iPhone 5S onto Sprint or do they still have a whitelist? The phone isn't locked or under contract, just wondering if I can help my mom out by giving her a newer (for her) device.
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Mar 21, 2016 03:26
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Hed posted:... is there any way to get an originally Verizon iPhone 5S onto Sprint or do they still have a whitelist? The phone isn't locked or under contract... You're in luck. Starting with the 5s/5c generation, Sprint allows iPhones from other carriers to be activated on Sprint post-paid lines. For the 5s, only the Verizon one has the CDMA compatibility necessary for Sprint. You'll need a Sprint SIM card. You may have luck going to a corporate (including Sprint RadioShacks) or repair store. Otherwise they'll have to mail you one. http://www.sprint.com/landings/bring-your-own-phone/ EDIT: Forgot to mention the Verizon 5s won't be Sprint Spark compatible, meaning it won't be able to make use of all of Sprint's major network improvements. It won't connect to Sprint's high frequency, faster speed band 41 (2600 MHz) and probably won't connect to its lower frequency band 26 (800 MHz) that's used for better building penetration and coverage in less tower-dense rural areas. It will operate on Sprint primary PCS 1900 MHz LTE band. Probably no carrier aggregation, so you won't see speeds better than 3-6 mbit. You can look on a Sprint coverage map to see what I mean. I think they still offer a tickbox to show LTE vs Spark coverage. goku chewbacca fucked around with this message at 05:17 on Mar 21, 2016 |
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Mar 21, 2016 04:54
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So after downloading the newest iOS, a carrier update popped up on my iPhone. I installed it, Sprint 24.1, and now my LTE doesn't work anymore.Still says LTE at the top of my phone and there's nothing else indicating that it doesn't work... except for it not working. Any ideas?
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Mar 21, 2016 23:44
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##UPDATE# in the dial paid to initiate a PRL and data profile provisioning. You can also try ##CLEAR# in the dial pad. There's also Settings > General > Reset > Reset Network Settings, but that will probably delete all your saved WiFi keys and maybe some other network related preferences (Network location preferences, Ask to Join networks, auto sign on to public networks with captive portals).
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Mar 22, 2016 01:11
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Thanks very much goku chewbacca, I'm going to mail it to her and walk her through it now 
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Mar 22, 2016 01:47
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goku chewbacca posted:##UPDATE# in the dial paid to initiate a PRL and data profile provisioning. You can also try ##CLEAR# in the dial pad. There's also Settings > General > Reset > Reset Network Settings, but that will probably delete all your saved WiFi keys and maybe some other network related preferences (Network location preferences, Ask to Join networks, auto sign on to public networks with captive portals). I tried the 1st and 3rd options with Sprint customer service as well as the ##CLEAR# just now, but no dice. Is there a strong possibility that the iOS update is the culprit here? I got this carrier update notice a month ago but dismissed it at the time. Then it randomly popped up right after I updated to iOS 9.3 and thought "sure, why not? since I'm already updating the OS..." What a mistake.
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Mar 22, 2016 02:46
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Mordecai Sanchez posted:I tried the 1st and 3rd options with Sprint customer service as well as the ##CLEAR# just now, but no dice. Is there a strong possibility that the iOS update is the culprit here? I got this carrier update notice a month ago but dismissed it at the time. Then it randomly popped up right after I updated to iOS 9.3 and thought "sure, why not? since I'm already updating the OS..." What a mistake. Is it just LTE? Do you get 3G data? What's on the top bar next to "Sprint"? Does it say LTE, but data tests time out? Do you have voice and SMS working? Try Settings > Cellular > toggle Enable LTE and Cellular Data off then on. If it's just LTE data not working, try reseating the SIM cards. Eject it, give it a dry wipe, put it back in and soft reset the phone (hold power and home together for a few seconds).
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Mar 22, 2016 05:20
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goku chewbacca posted:Is it just LTE? Do you get 3G data? What's on the top bar next to "Sprint"? Does it say LTE, but data tests time out? Do you have voice and SMS working? Try Settings > Cellular > toggle Enable LTE and Cellular Data off then on. Just LTE, no 3G. The story actually just got weirder. As I drove home from work last night, I noticed it was loading emails and my LTE was working perfectly again. Same on the way to work today. Then as I get in the office today, it stops working altogether again. My LTE doesn't work in certain parts of town (I live in a hilly part of L.A. where my LTE symbol turns into 1X and stops working ) but never like this where it continues to say LTE. And I've never had problem with LTE in this part of town until installing the carrier update and new iOS yesterday. EDIT: Went on walk at lunch to see how far my LTE deadzone is. After approximately .6 miles, my LTE turned to 3G and worked at that speed, then after 30 seconds switched to LTE and worked at those speeds. As I walked back, it died again, still with the LTE showing up. WerthersWay fucked around with this message at 01:47 on Mar 23, 2016 |
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Mar 22, 2016 17:53
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I'm limping along the best I can with my nearly two year old HTC M8 (won't charge, it's super slow now) and can't wait to be eligible for a subsidized upgrade. I'm still on my parents' Everything Data 1500 Shared plan and my dad absolutely refuses to budge because of the unlimited data. I tried to sweet talk a Sprint CSR before the S7 Edge launched to try and get my upgrade date moved. They said it would be $100 to move the date from early-February (when I called) to whenever the S7 Edge came out. I really want the G5 now but whenever I try to check my upgrade date, I keep getting a message saying that I am eligible but for a 24-month lease. I don't want to do that. Is there another way of checking your real date besides calling? The call took forever last time and the dude had to call me back several hours later because it was taking so long.
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Mar 23, 2016 20:40
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E-Diddy posted:I'm limping along the best I can with my nearly two year old HTC M8 (won't charge, it's super slow now) and can't wait to be eligible for a subsidized upgrade. I'm still on my parents' Everything Data 1500 Shared plan and my dad absolutely refuses to budge because of the unlimited data. On the website, if you check your contract end date, that date is the same as your upgrade date now.
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Mar 24, 2016 12:54
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I ordered an iPhone SE. While it's on the way, I thought I'd do a Domestic SIM Unlock on my iPhone 6 before I sell it. It turns out that they won't let you do it if you're still under contract. Fair enough. I was told that when I call in to activate/swap my new iPhone onto my line, I should then immediately ask for an unlock on it, since the old phone won't be attached to an on-contract line anymore. I hope that works.
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Mar 29, 2016 08:27
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Just got an email that you can add Amazon Prime to your Sprint bill for $11 a month....uhhh April Fools?
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Apr 1, 2016 15:42
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Medullah posted:Just got an email that you can add Amazon Prime to your Sprint bill for $11 a month....uhhh April Fools? So I can pay $32 extra to get it through sprint instead of paying for it directly? That's a clever scam.
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Apr 1, 2016 16:03
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corgski posted:So I can pay $32 extra to get it through sprint instead of paying for it directly? That's a clever scam. Or you can use it for $11 to get all your christmas shopping done. For an adhoc one month of prime, it doesn't seem so bad, if you only need it for a short time.
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Apr 1, 2016 16:14
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corgski posted:So I can pay $32 extra to get it through sprint instead of paying for it directly? That's a clever scam. It is the whole pay monthly instead of paying a large lump sum up front philosophy. Honestly I am surprised Amazon hasn't tried this directly yet.
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Apr 1, 2016 18:24
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Ah. I figured you were still on the hook for a year, it was just amortizing it across 12 months with a 33% markup.
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Apr 1, 2016 19:05
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Medullah posted:Just got an email that you can add Amazon Prime to your Sprint bill for $11 a month....uhhh April Fools? I think that the incentive is that it doesn't count against your data if you are on a metered plan.
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Apr 2, 2016 13:53
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bigpolar posted:I think that the incentive is that it doesn't count against your data if you are on a metered plan. I guess that and "Cancel any time" is nice, if you have need for Prime here and there but don't need it all the time.
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Apr 2, 2016 17:32
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bigpolar posted:I think that the incentive is that it doesn't count against your data if you are on a metered plan. I just found an article that said I was wrong. Guess I misread the email. "Dealnews" [url=http://dealnews.com/features/Some-Shoppers-Can-Now-Buy-Amazon-Prime-by-the-Month-But-Theres-A-Catch/1640459.html[/url posted:] bigpolar fucked around with this message at 11:39 on Apr 5, 2016 |
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Apr 5, 2016 11:37
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