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Inspector 34 posted:I'm getting a little tired of people asking where our bathroom is. It's down the hall, just like in every other building you've ever been in. Our lobby is not a maze, it's a wide open space with no doors other than the main entrance, and a large hallway leading off the side, where else would the bathroom be? I don't normally care too much, but when I'm juggling 20 customers and 2 phone lines I don't think it's too much for people to take a look around and figure it out on their own. When I worked at Dollar Tree, I realized something. Despite a large, brightly-colored, highlighted sticker on the PIN pad, people STILL did not understand that you had to hit "CANCEL" on the PIN entry screen for a credit transaction. People do NOT loving read or look around, they need their hands held, from the dropping of trou to the dropping of TP in the john.
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Jan 31, 2018 20:40
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| # ? Jun 10, 2024 21:17 |
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"Three out of our four walls are windows, take a guess where the bathroom is." That's what I always wanted to say.
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Jan 31, 2018 21:13
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When I worked at a grocery deli, our public bathroom was at the front of the store and you could easily see it from the deli. I could say "It's at the front of the store, right there" or "Right next to the front exit, right there", or "Right behind you, at the front of the store, just turn around and keep going straight", and people still would look at me like I was giving them directions to a different state. I would even point to the opening in the wall that had the bathrooms in it, which was probably about 20 feet wide and visible from where we were, and people would still be confused. I ended up needing to point at the big, lighted sign with the store name on it about customer service, and then saying "Just below that sign, but to the right", because I guess people only see brightly colored things now.
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Jan 31, 2018 21:17
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Beastie posted:"Three out of our four walls are windows, take a guess where the bathroom is." Pretty sure this leads to people pissing out the window.
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Jan 31, 2018 21:17
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Couldn't really be worse than the state of our public restrooms. Would have made for way better stories.
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Jan 31, 2018 21:57
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That piece of poo poo clover machine has already started to suffer from a faulty display which registers touch input at random intervals in a way I cannot reliably replicate. It's current favorite trick is to cancel a credit card transaction halfway through people signing. Why am I doomed to be mocked by the ghost in the machine. MC Hawking fucked around with this message at 22:42 on Jan 31, 2018 |
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Jan 31, 2018 22:39
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Ever since our store got wi-fi, every machine is so goddamn slow, even the registers.
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Feb 1, 2018 00:00
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My boss called the guy who sold him this stupid machine and he swears up and down he's never heard of anything like displays failing and he won't be able to do anything because he's not the "clover specialist". Those keeping track will recall that his clover specialist was unable to figure out how to reprogram the barcode scanner firmware in order to avoid literally weeks worth of work rebuilding the inventory database. I told him that I want a paper trail in the event we need to do a warranty replacement.  Edit: this guy is also costing between $600-800+/mo in cc fees over our old guy. I am not amused or very pleased. MC Hawking fucked around with this message at 17:08 on Feb 1, 2018 |
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Feb 1, 2018 17:03
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Our dairy guy is going on vacation just as the first of the month starts up. For a week. I'd be madder about this if not for the fact that I've got four days of vacation coming up after his is done and it is going to be loving glorious. My job doesn't pay enough and the hours aren't long enough, but getting three days of paid vacation every three months plus a week ( or more ) every year sure is nice. If there was more money to be had and less stupid poo poo that pissed me off, I might like my job. MC Hawking posted:Edit: this guy is also costing between $600-800+/mo in cc fees over our old guy. I am not amused or very pleased. I stopped caring about my store costs a long time ago. Not like I get a share of savings or profits. Most of my food safe shrink ends up being donated to the local food bank, which, as far as I'm concerned, just gives me more reason to damage out items. 
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Feb 1, 2018 19:00
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I'd be more concerned if my boss hadn't known about the increased costs months ago and has done exactly nothing to ameliorate the situation. He seems perfectly content playing mahjong and there's literally nothing in my power I can do to force him to actually address problem that are costing extra money. In super small business like this, the lack of a formal operating procedure is really frustrating sometimes. All I can do is gently remind every few weeks till action is taken, generally trying to frame said action as his idea. You can lead a camel to water...
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Feb 1, 2018 19:40
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Sounds like you care more about making your boss money than your boss does. Have you considered not? 
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Feb 1, 2018 20:49
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No because I get regular raises, free poo poo from the store, and the luxury of being paid to do school work on company time. I haven't had a vacation in years kill me now
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Feb 1, 2018 22:06
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I'm starting to become unhinged because I haven't taken a vacation week in over 8 months and I have 4 weeks of vacation time left to use in 4 months. This is what happens when despite being with the company forever, you have multiple coworkers who have been with the company twice as long. Also looks like February will be a no go for me due to coworker wanting to abuse the personal day + 2 days off end of one week and same thing for beginning of the next, which he did in January.
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Feb 2, 2018 00:17
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I'm trying to feel solidarity with the chipotle employees next door but when they send a girl with a list of everyones orders 30 minutes before close and then come back in one by one to get their drinks remade because they weren't written down right I get a little pissed Only because they close before we do and i cant pull the same poo poo on them (and also because I can't afford to buy all my co-workers burritos)
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Feb 4, 2018 02:24
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Beastie posted:"Three out of our four walls are windows, take a guess where the bathroom is." "Guess I'll just piss in this potted plant then."
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Feb 4, 2018 03:49
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Silly Burrito posted:"Guess I'll just piss in this aisle then."
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Feb 4, 2018 03:59
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Yeah... a piss... Two of my coworkers hate each other. They hate working together, magically from Christmas till now, through sickness, injury, death in the family and vacations, they have done it once. They will be working together tomorrow and monday. I have not made plans. Also one of them has been complaining about how I got two days off in a row last week and she never gets that, after she just got 3 days in a row, and I have one day off this week.
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Feb 4, 2018 10:14
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For the first time since I began working at my current store, I have been scheduled enough time to actually do my work. I don't have forty hours- no, the only people who work forty ( sixty ) hours are on salary. But I've been given thirty-five hours, more than enough to finish my work, respond to surge calls, and make sure everything is squared away. Just kidding, I'm also expected to throw the dairy guy's truck while he's on vacation. In fact, I'm throwing a truck every loving day of the week that I'm at the store. It's a good thing that I scheduled my mini-vacation for next week, because I was getting burnt out before this bullshit began. Meanwhile, the manager riding shotgun with me is scheduled seven days in a row- close/close/close/open/close/close/close. The silver lining is that he's a salty realist who tells the front end to gently caress off and leave me alone when I'm in the weeds. But even though we're short-staffed ( forever ), I've got great news. It's only February and we've already hit a "make" of over four-hundred man hours that we could have spent, but didn't. By consistently knee-capping ourselves, we've saved the company a whopping three grand, or... about what my department alone nets on a busy day. With savings like that, our company can easily swing our yearly raises. The whole 2%. You know it's some bullshit when you feel leaving the store early and earning less money is worth more than your paycheck.
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Feb 6, 2018 08:19
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dovetaile posted:Day 2 of six days off in a row because work is some bullshit. I've been spending it applying for other jobs! Ahaha, day 2 of 5 now! (I have 16 hours this week just on the weekend.) And I found out a coworker in the same department is also leaving. Sooo can't wait to hear more about how they failed the DM inspection again.
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Feb 6, 2018 11:43
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Got an order that requested a caramel macchiato "stirred". I forgot to do it and the lady comes up to handoff "umm can you stir this" so I literally swirl it with my hand for two seconds and she was fine with it you could have done this yourself you absolute butthead. you really wanted me to do it, yeah?? yeah?? do you want me to also go and turn your car on for you since your wrists dont work?
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Feb 7, 2018 03:30
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So I talked to one of my managers today. "Manager," I said. "I'm good for next week, right?" "Next week?" she said. "My vacation time. The four days," I said, and I already knew I didn't like where this was headed. "I thought that was a few months from now?" "No," I told her. "That was the other vacation I set up. We set up another, remember? The four days?" "Oh, well, I already made up the schedule..." "Mm." "And the week after would work better anyways, because of how the trucks are set up..." she continued. I pinched the bridge of my nose and asked, "Why the hell would I want to take off work when things are dead at the end of the month?" "So you want to take off when it's busy?" YES. That is the point of a loving vacation. To avoid. Work. And I won't be able to take off at the start of next month because of inventory. Almost hoping I get the flu at the start of the month. I'll be miserable, but they'll be hosed.
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Feb 7, 2018 04:44
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Pentaghastly posted:Got an order that requested a caramel macchiato "stirred". That’s just a latte! 
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Feb 7, 2018 05:21
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NerdyMcNerdNerd posted:So I talked to one of my managers today. Just tell her you are taking the vacation and let her deal with the fallout. The key difference between retail workers and those that escape retail is that those of us that get out don't let people treat us like poo poo. They are counting on you being too afraid to say no. she probably doesn't have a backup plan. Unemployment is down and wages are picking up.
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Feb 7, 2018 05:50
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Seriously, she is 100% just assuming she can walk all over you and proving her right is the absolute worst thing you can do.
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Feb 7, 2018 16:28
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"Sounds like you have a problem there. I'll send some positive thoughts your way while I'm on my previously-approved vacation."
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Feb 7, 2018 19:57
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I've mentioned before that it's pretty pathetic to come somewhere at close to midnight looking for a very specific non-essential item and get lovely when we obviously don't have your specific brand of extra virgin olive oil or whatever, but the king of this came in yesterday, at 11:15 PM. Upset that we didn't have eggnog. In a petrol station. In February.
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Feb 8, 2018 01:22
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He’ll just go to the guy down the street, he’ll have it then you’ll be sorry.
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Feb 8, 2018 01:58
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Zenithe posted:I've mentioned before that it's pretty pathetic to come somewhere at close to midnight looking for a very specific non-essential item and get lovely when we obviously don't have your specific brand of extra virgin olive oil or whatever, but the king of this came in yesterday, at 11:15 PM. Upset that we didn't have eggnog. In a petrol station. In February. It must be a low form of human that drinks gas station eggnog. I sure as poo poo wouldn't trust it.
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Feb 8, 2018 02:10
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Eggnog in Australia invariably refers to what is essentially a flavoured milk variety sold in cartons. 20 years ago it was a standard thing you’d find next to the chocolate milk and iced coffee - it was offered for sale at my high school tuckshop - these days it’s faded sufficiently in popularity that it’s basically a seasonal product that only appears on shelves at Christmas time. It doesn’t contain actual alcohol or much in the way of real egg like you’d expect homemade eggnog to. Still it’s delicious and I for one wish it was still commonly available.
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Feb 8, 2018 02:22
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The Lord Bude posted:Eggnog in Australia invariably refers to what is essentially a flavoured milk variety sold in cartons. Is this regional? I have never heard this. Also he would have been early-mid 20s.
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Feb 8, 2018 02:26
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You could always make your own eggnog, Bude. I love the stuff, but I would get grossly fat if I did that, so I never do.
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Feb 8, 2018 02:32
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Zenithe posted:Is this regional? I have never heard this. Also he would have been early-mid 20s. I live in Brisbane. You’ve never seen Paul’s Eggnog? It’s inescapable at Christmas time. 20 years ago it was a standard fixture in the flavoured milk section year round; sold in 300ml and 600ml cartons. Now you can only get it in litre cartons at Christmas.
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Feb 8, 2018 03:18
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The Lord Bude posted:I live in Brisbane.  And yes, but I don't think I've ever seen it past early January.
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Feb 8, 2018 03:24
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MC Hawking fucked around with this message at 18:17 on Mar 5, 2018 |
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Feb 8, 2018 06:54
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Stopped a shoplifter today. Lady came up to the register to buy Milk and Cereal, had two cardboard boxes in her cart. Bought the milk, but not the cereal (thanks, now I have to put that up.) She starts asking about empty boxes. Which, okay, people want boxes, however, we only let people take them if they've been flattened, these weren't, so something's up. I started walking around the register to check inside of them, when suddenly she realized she needed tissues. So she takes the cart and the milk to the back, with the boxes, then comes back up through an aisle, with a now empty cart, the milk, and a big pack of toilet paper. No boxes. Before she even gets out of the aisle, she drops the toilet paper on the ground with an excuse about not needing it, leaves the cart, and hurries through the door, not running, but gets out as quick as she can. So, once the line clears I start looking for the boxes. One was a box of Viva paper towels, so I went looking for that. She had apparently grabbed a full box of them that had been sitting out, mostly emptied it (Gotta clean those rolls up now), and then started stuffing tons of poo poo in it. From what I could see there was: A jar of pickles, some canned tuna, like 4 rolls of Viva towels, two 6 packs of chedder brats, two bags of frozen Shrimp, a bunch of Air wick scent refills, and a few different hair care products. God drat I hate customers at this job. The co-worker that was with me tonight would have been useless too, had I asked her to check the boxes, she probably would have said she already checked them. She was even trying to say she spooked the lady and was the reason she didn't shoplift, when all she did was confirm that, yes, we keep empty boxes out back.
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Feb 8, 2018 07:47
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I have a useless coworker like that too. Guys has to be a compulsive liar or something because no matter what anyone says to him, he'll always say that he does it too, or has a story about how he's the only one who did that thing at his old job (McDonalds). I'm sure that if I brought stopping shoplifters up he'd immediately have a dozen stories about how he totally stopped the shoplifting equivalent of a bank heist within the last month.
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Feb 8, 2018 08:22
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MC Hawking posted:A new customer came in the other day. We got to chatting about wine. Turns out she's the founder and coordinator of the states largest wine tasting competition which brings in international charity investors. She spent years in Spain organizing and housing wine panels and just got a house up the street. I got her card and she told me to give her an email about helping out with the next competition. Beer and wine seem to network like crazy. At my store two people who ran the beer and wine section both got offered new jobs by distributors for double what they made at Whole Foods
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Feb 8, 2018 14:06
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Oh hey, eggnog chat... as far back as I can remember (1970s yes I'm an old gently caress  ) eggnog was seasonal, dairy-company and non-alcoholic. (Montana up until '97, then Washington since then.) Most recently, it hit the shelves mid-November IIRC, and I swear I saw a carton around Thanksgiving with a loving *February* sell-by date...Not that it matters, because everyone seems to stock up until Christmas, and then let it all sell out by New Year's.  Or at least that's when I can't find any but the lovely brands/selections, anyway.Some years back, though, the 7-11 by work was bought out by someone who owns a bunch of other local 7-11s. (It has since turned into a complete shithole, where some heroin addict or another was always sleeping in the bathroom until they closed it entirely.) Dude had bought *lots* of eggnog across all the stores, and coming up a few days short of sell-by, still had a ton. So, with two days left before it all had to trashed, he had it all shipped to the downtown store for sale - not discounted or anything, but 20-30 full-price half-gallon cartons.  Needless to say, poo poo didn't sell. (Total Wine was pulling down the pre-mixed alcoholic eggnog before New Year's, too. I was lucky to get some on the Saturday before.)
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Feb 8, 2018 17:42
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So work is currently up in a tizzy about how we are using too much manhours. I should mention we cannot go below 24 hours for insurance reasons. Already hours have been cut for a lot of people down to 24 hours. And still the top manager is going around freaking out about man hours, including directly to the employees themselves! My coworker and I were both working together to trim our cabbage cause literally every single one, including the "new" ones in the back, were yellowing on the outer leaves. To which the top guy goes "ok stop playing patty cake, you're the highest costing department!" or something like that, it came so fast and out of nowhere I didn't really get it. I'm hearing through the grapevine that supposedly upper management considers it a waste of manpower to have 3 people in the opening shift. And by 3 people they're also including the manager. What? They then claim that one single person can come in and do the morning shift - alone. So uh.. are they saying the manager should come in way early in the morning, do their usual stuff on top of doing gourmets, salads, fruit juices and shakes, organics, coffee, herbs, lettuce, cabbage and corn by themselves, and in a timely manner at that. Or they are expecting Joe Schmoe to do all that and apparently take on managerial duties cause for whatever reason they're considering the department manager's in the budget. I'm also hearing that they want to cut our entire department to 3k a month. Three thousand loving dollars. To operate a produce department. At my payscale I make over half that in a 20 day work month. In 20 seven hour workdays I make half the proposed budget. What they gently caress are they expecting here? Even having 2 people operate the entire department will only allow the department to be staffed for 20 days, 14 hours each day. Are you going to close the loving department down on the weekends? Everyone says that they usually do this, cause it does slow down until March. But I've never seen the upper manager being such an obnoxious, loud rear end in a top hat about it. Like the only thing I can expect here is a mass layoff, cause again they cannot staff us for under 24 hours a week. And for my department, we have 8 people. At my payscale, giving all 8 of them precisely 24 hours a week, that is a budget of nearly 10 grand. Yeah, good loving luck with that retards.
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Feb 8, 2018 19:55
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| # ? Jun 10, 2024 21:17 |
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I think I know which corporation you work for and  gently caress. Trying to open produce while having to do other duties by yourself just isn't practical. I'm sure there are some skilled, motivated people out there that could do it, but they sure as gently caress aren't doing it for too little hours and too little money erry week.It's great when you can tell the people dictating policies have no idea how anything actually works on a day to day basis.
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Feb 8, 2018 20:53
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