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Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

Cythereal posted:

Why I'm glad my stint with retail was very brief: man wants steak from a store. Meat department is not open at that time. Man decides the logical thing to do is to press a gun to an employee's head and tell him to get him some steaks, and is surprised and confused when other customers and employees at the store call the police.

https://twitter.com/ask_aubry/status/1649639226009432066?s=46&t=lgDZdXVwo3NFtPrbvMNR8A

christ.

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PurpleXVI
Oct 30, 2011

Spewing insults, pissing off all your neighbors, betraying your allies, backing out of treaties and accords, and generally screwing over the global environment?
ALL PART OF MY BRILLIANT STRATEGY!
We have display bathrooms, for the sake of showing off mirrors, vanity cabinets, shower walls, etc. in their natural habitat and giving an idea of how they work.

This is, obviously, all inert. There's no plumbing, no water piped in, no drains connected to sewers.

Even so, today we found a customer who was pouring bottled water into one of the shower enclosures to "test" it.

loving customers.

Fifty Farts
Dec 23, 2013

- Meticulously Researched
- Peer-reviewed
I've been at my new job for a little over a month now, and my stress and depression levels have dropped so much. A few friends have noticed and commented on it, too. Now that I've got a bit more distance from my old job, I'm pretty sure they were doing all the little things they did to me to try and get me to quit so they didn't have to pay for my unemployment. It just seems so... petty. Now they're trying to find a full-time employee (what I was asking for - full time hours and the requisite increase in pay that would go along with it). I know: gently caress them, they're not worth getting angry about, but it's still a little annoying.

I'm so glad that I'm somewhere so much better and more chill now. I don't even have to deal with customers in the store, just people dropping things off for donation. I've only had a couple people who were mad that we don't take literal garbage/scrap (like a tv tray rack without any trays to go with it, or unidentifiable strips of metal or wood). The back room vibe is pretty loose compared to the thrift store part. Last week, I spent more time coloring animal pictures at my desk than taking in donations (because it was slow, not because I was ignoring them). When my manager saw what I was doing, she asked for the coloring book and then said "do the squirrel next." My job rules and my mental health is so much better because of it. :)

I can't believe I put up with the bullshit at my old job for so long when I could have just hit da bricks.



PurpleXVI posted:

We have display bathrooms, for the sake of showing off mirrors, vanity cabinets, shower walls, etc. in their natural habitat and giving an idea of how they work.

This is, obviously, all inert. There's no plumbing, no water piped in, no drains connected to sewers.

Even so, today we found a customer who was pouring bottled water into one of the shower enclosures to "test" it.

loving customers.

After the first line, I was expecting this to end with either urine or feces and was very happy for you that it didn't.

Sundae
Dec 1, 2005

beats for junkies posted:

After the first line, I was expecting this to end with either urine or feces and was very happy for you that it didn't.

Quick reminder courtesy of IKEA...



You just know it's happened. Never count on a customer to not poo poo somewhere stupid.

njsykora
Jan 23, 2012

Robots confuse squirrels.


I have heard stories of people trying to piss and poo poo in motorhome display units at car shows.

Star Man
Jun 1, 2008

There's a star maaaaaan
Over the rainbow
Just like warnings for wet floors or the bathroom is closed for cleaning and any effort to prevent people from doing it, someone will drop their pants and try to take a poo poo in a display toilet

Discendo Vox
Mar 21, 2013

This does not make sense when, again, aggregate indicia also indicate improvements. The belief that things are worse is false. It remains false.
Doesn’t drain? That must mean it’s free!

ellspurs
Sep 12, 2007
Kappa :o
I worked DIY retail for 18 years. I lost count at the number of times people poo poo/pissed in the display toilets. Or just on the floor. Or in the middle of the wood racks.

PurpleXVI
Oct 30, 2011

Spewing insults, pissing off all your neighbors, betraying your allies, backing out of treaties and accords, and generally screwing over the global environment?
ALL PART OF MY BRILLIANT STRATEGY!

beats for junkies posted:

After the first line, I was expecting this to end with either urine or feces and was very happy for you that it didn't.

This has, thankfully, only happened once, years ago, where someone pissed in a display toilet located somewhat out of sight of the main aisles.

Aside from that it's usually people bringing in dogs(who the gently caress brings their dog to a DIY warehouse, anyway?) and the dog deciding to take a poo poo or a piss in the middle of the store.

Leal
Oct 2, 2009
Someone came through at 3 AM and ordered 2 cookies



Someone wasted gas going to a fast food restaurant to get 2 loving cookies.

Sundae
Dec 1, 2005

Leal posted:

Someone was high as fuuuuuuuck and wasted gas going to a fast food restaurant to get 2 loving cookies.

Fixed.

Star Man
Jun 1, 2008

There's a star maaaaaan
Over the rainbow
I used to work at a gas station and convenience store with a drive-thru window. That window ran non-stop and didn't quiet down until 3 am to 5:30 am. If all you wanted was a Coke, we sold it.

You could buy cigarettes, chew, pop, and even porn magazines at the window. There were people that came all the time that never ever came into the store, and others that got the same thing every time and came so often we knew their order when their car was rolling up.

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Is it just me or does the fact that there's a clothing brand called "DEVOPS" scream toxic masculinity? "Yes wear these camo compression boxer brief underwear: they'll make you the best techbro manager ever. High speed, low drag!"

I mean, then again, compared to the stuff I usually see at Amazon, at least the brand name is an understandable shortening of English words as compared to the random scramble of junk. Ah yes, the excellent brands of "VOGSKIZ", "SKCPAOE", "PMANTYZ" and other randomized piles of letters. Truly excellent products, not at all the garbage filling 1/3 to 1/2 of our inventory and totally never leave me wondering "what even are words?" when I go home.

Eric the Mauve
May 8, 2012

Making you happy for a buck since 199X
There are a lot of Chinese companies that change their name every other month to get out from under the bad reviews on their physical shovelware.

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Oh trust me I know. I'm the one shoveling their wares.

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer
So I had mentioned a few weeks ago that we were supposed to email our manager every single day as to what we're doing during our downtime, and he wanted us working in our stores when the delivery drivers aren't really trained on the registers, don't have access to the safe, and are pretty much unable to do 90% of the work in there.

We now no longer have to email the manager, and technically speaking there's no way to check that we're in the centers or not. I was kind of amused by this because of how bad he was harping on it but apparently it came from higher up because a few people realize something when it came to our dispatchers: the dispatchers don't actually dispatch jobs anymore, they use a system called Auto router which doesn't do good work if the volume of orders is super high or super low. As in if you are waiting by your home store to get orders you will get zero orders but someone who has 10 orders on them and is driving around frantically to complete those 10, will get six or seven more.

The dispatchers are working from home right now, so there's no way for anyone to actually check on them short of I guess having their monitors camera on them? Either way 90% of what they do is just to respond to text saying that they can't add anything to us, that the routes are clear, that there's no work, that auto router is doing all the dispatching. So they're not really doing any work which another driver figured out at some point and so the chain of command realized that since people are aware dispatch isn't doing much, there's not much reason for us to be doing much either outside our normal stuff.

I mean, I'm glad for people that could work from home but if you're getting paid 8 or 9 hour days and not having your hours cut, and you don't have any extra work you could be forced to do, yeah people are going to notice really quickly when we're on week four or five of this and you can hear movies being played in the background when you call dispatch.

therobit
Aug 19, 2008

I've been tryin' to speak with you for a long time

Cowslips Warren posted:

So I had mentioned a few weeks ago that we were supposed to email our manager every single day as to what we're doing during our downtime, and he wanted us working in our stores when the delivery drivers aren't really trained on the registers, don't have access to the safe, and are pretty much unable to do 90% of the work in there.

We now no longer have to email the manager, and technically speaking there's no way to check that we're in the centers or not. I was kind of amused by this because of how bad he was harping on it but apparently it came from higher up because a few people realize something when it came to our dispatchers: the dispatchers don't actually dispatch jobs anymore, they use a system called Auto router which doesn't do good work if the volume of orders is super high or super low. As in if you are waiting by your home store to get orders you will get zero orders but someone who has 10 orders on them and is driving around frantically to complete those 10, will get six or seven more.

The dispatchers are working from home right now, so there's no way for anyone to actually check on them short of I guess having their monitors camera on them? Either way 90% of what they do is just to respond to text saying that they can't add anything to us, that the routes are clear, that there's no work, that auto router is doing all the dispatching. So they're not really doing any work which another driver figured out at some point and so the chain of command realized that since people are aware dispatch isn't doing much, there's not much reason for us to be doing much either outside our normal stuff.

I mean, I'm glad for people that could work from home but if you're getting paid 8 or 9 hour days and not having your hours cut, and you don't have any extra work you could be forced to do, yeah people are going to notice really quickly when we're on week four or five of this and you can hear movies being played in the background when you call dispatch.

They are assholes for not muting that poo poo when they take a call.

dovetaile
Jul 8, 2011


Grimey Drawer
Customer complained at us because she left her purse somewhere in the store Wednesday night and her $1800 in cash got stolen.

Orvin
Sep 9, 2006




dovetaile posted:

Customer complained at us because she left her purse somewhere in the store Wednesday night and her $1800 in cash got stolen.

Yup, that customer totally had $1800 in cash in that purse. And how many brand new iPhones happened to be in there as well?

The Lord Bude
May 23, 2007

ASK ME ABOUT MY SHITTY, BOUGIE INTERIOR DECORATING ADVICE
In all honesty I’ve seen enough people carrying ridiculous amounts of cash on them that it wouldn’t surprise me if it did. Plenty of folks pay their rent in cash for eg.

PurpleXVI
Oct 30, 2011

Spewing insults, pissing off all your neighbors, betraying your allies, backing out of treaties and accords, and generally screwing over the global environment?
ALL PART OF MY BRILLIANT STRATEGY!
Just when I think I've reached the nadir of the stupid poo poo in the latest IT overhaul, I find something new.

It now turns out that if an order arrives sufficiently ahead of schedule, the system actually won't let us pack it for the customer, it won't even let our shipping people formally receive it.

It's just, lmao, it's so stupid and hosed up in every imaginable way. NOTHING is improved, which in itself is slightly impressive, like if you overhaul a sufficiently complex system you're usually going to at least accidentally improve SOMETHING. But there's nothing, literally nothing, that's improved.

PurpleXVI
Oct 30, 2011

Spewing insults, pissing off all your neighbors, betraying your allies, backing out of treaties and accords, and generally screwing over the global environment?
ALL PART OF MY BRILLIANT STRATEGY!
Crowning jewel of the new IT overhaul is the automated "Supply and Refreshment" or whatever algorithm intended to automatically do all our ordering for us.

Today it decided that when we were out of an item for which we set our minimum as 2, and maximum as 3(what we can fit in storage), it should order 10.

I really need to land this new job on thursday, pray for me.

cephalopods
Aug 11, 2013

PurpleXVI posted:

Crowning jewel of the new IT overhaul is the automated "Supply and Refreshment" or whatever algorithm intended to automatically do all our ordering for us.

Today it decided that when we were out of an item for which we set our minimum as 2, and maximum as 3(what we can fit in storage), it should order 10.

I really need to land this new job on thursday, pray for me.

don't worry, this will stop being the main problem once the distro center sends their entire stock to the first two stores

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

PurpleXVI posted:

Just when I think I've reached the nadir of the stupid poo poo in the latest IT overhaul, I find something new.

It now turns out that if an order arrives sufficiently ahead of schedule, the system actually won't let us pack it for the customer, it won't even let our shipping people formally receive it.

It's just, lmao, it's so stupid and hosed up in every imaginable way. NOTHING is improved, which in itself is slightly impressive, like if you overhaul a sufficiently complex system you're usually going to at least accidentally improve SOMETHING. But there's nothing, literally nothing, that's improved.

I'm guessing it doesn't require Windows XP now, with the vendor having gone out of business 8 years ago, so it's probably more of a massive success on the "keeping it from collapsing in onto itself" side?

PurpleXVI
Oct 30, 2011

Spewing insults, pissing off all your neighbors, betraying your allies, backing out of treaties and accords, and generally screwing over the global environment?
ALL PART OF MY BRILLIANT STRATEGY!

Volmarias posted:

I'm guessing it doesn't require Windows XP now, with the vendor having gone out of business 8 years ago, so it's probably more of a massive success on the "keeping it from collapsing in onto itself" side?

lmao, windows XP. The last patch for our old system was sometimes in the 90's, it was closer to being DOS based, so yeah, an update of the back end was desperately needed. They just decided to cut the testing and feedback phase on any part of the actual GUI for the new implementation to save money on developers.

Coasterphreak
May 29, 2007
I like cookies.

PurpleXVI posted:

lmao, windows XP. The last patch for our old system was sometimes in the 90's, it was closer to being DOS based, so yeah, an update of the back end was desperately needed. They just decided to cut the testing and feedback phase on any part of the actual GUI for the new implementation to save money on developers.

Hey, instead you could have a shiny new GUI thwt looks great and feels great but doesn’t actually do anything

dovetaile
Jul 8, 2011


Grimey Drawer
Love to find out the store manager who says if she sees us violating the dress code she'll write us up also wears crop tops and leggings so tight you can see like the cleft of her rear end.
At work! On the clock!

Malachite_Dragon
Mar 31, 2010

Weaving Merry Christmas magic
Dress code for thee not for me

Funktastic
Jul 23, 2013

A supervisor I trained was dumb enough to get fired because she was price overriding stuff for associates using her numbers on the register.

I really don’t get why people don’t realize that they’re specifically tracking the poo poo people do on register!

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer
I worked at Staples briefly, and while I was never there, they had print centers that weren't open to customers, there are doors you need to badge through to get to different areas. One dude working overnights would badge himself off the print floor and go take a nap in one of the break rooms, then have to badge himself back in a few hours later to the work floor. He was amazed when the bosses called him out and fired him for only working half his shift, because they had the logs to prove he literally was elsewhere for it. Another dude would actually leave the building for a few hours, and would always have to badge himself back inside. He was also quite surprised.


And then at my print store, a dude was fired for giving his employee discount to a customer for a single item. While the manager gave his discount or just gave poo poo out to anyone he wanted for loving years to the point we did the anonymous report because he was causing so many loving problems for us peons when his regulars would come in and start screaming when we didn't give discounts to them automatically.


Checkride time for us this week! Since covid is over, I have to ride around with my boss, who never masks but wants to talk nonstop, while I try to find something to do to take up the entire shift. I did see him doing a checkride with another driver, but he had to use a separate van because the driver has a doctor's note and no one can ride with him without a mask on all the time. Manager was not happy about it. I picked up a respirator finally because for some reason lots of people are getting sick again. It is a mystery, anyone got the Scooby gang's number?

PurpleXVI
Oct 30, 2011

Spewing insults, pissing off all your neighbors, betraying your allies, backing out of treaties and accords, and generally screwing over the global environment?
ALL PART OF MY BRILLIANT STRATEGY!
So today we had multiple "super users" for the new system spending almost two hours accomplishing something that would have taken two minutes in the old system.

lmao

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



6:30 PM: Shift starts
7:05 PM: Lights flicker furiously for 5-10 seconds as more and more machinery audibly powers down until everything shuts off...in MOST of the building but not all.





The city had a big power outage that knocked out an entire segment of the grid. Apparently our building is connected to 2 grids to spread the load but so much is down we literally just can't work. Including all of the inventory being pitch black other than emergency lighting. City got their power back in a few hours but an Amazon FC is basically a light industrial facility and it takes time to double check and find every damned fuse that's blown before we can start up.

It doesn't help that the power company officials came out, said "Nah, we see power, you good bro" because the parts with windows were the parts that actually had power. They left and had to be told to get their asses back here and actually fix the fuse connecting the building to the blown grid. In the meantime the building is dark so everyone's corralled in and around the break rooms since they have light/power (and food: Avenue C probably made bank tonight with people buying overpriced munchies because they were bored)/

Lights finally came on a little after 1 AM, we're told our break will be 1:30-2 (inbound is usually 1:15-1:45, outbound is 2:00-2:30), so at 2 AM everything hums back to life, right? Nah, it's an hour of false starts before everything finally lurches to life enough for the people who didn't leave early to clean up our mess before end of shift.

Oh and some dumbass parked illegally in a handicap spot. So a tow truck came, in the dark while the parking lot lights and cameras were out and towed them. Which on its own wouldn't be too notable except a) everyone in the break rooms could watch out the windows because we weren't at work and b) the tow truck dropped the car not once, but TWICE as it bumped over the parking lots speed bumps, and one of the times it then backed up into the car it just dropped.

Alkydere fucked around with this message at 11:59 on May 2, 2023

Orvin
Sep 9, 2006




Is it weird in that facility when everything is shut down and it’s silent (or at least much quieter)? At one of my previous work locations there was a really loud HVAC system, and when it would shut down to change over to the backup, the silence for a minute was really noticeable.

Yuwe
Apr 6, 2009
Yeah, at Amazons you really take notice when all the conveyance has stopped, because it accounts for a lot of the noise in the warehouses. Also during power outages: no one is able to scan anything and PIT operators are required to stop working.

Once we did have an alarm go off during a power outage though that would not turn off, and that sucked a lot.

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Oh yeah, the only sound was from some of the SLAM (label printer) stations that weren't shut off beeping angrily on the other side of the facility.

Speaking of which Amazon has created a new network standard for SLAM operators where one really didn't exist before. See the issue is that they created the standard off of the new building. In the old buildings the SLAM stations reject poo poo right there and the SLAM operator problem solves it right there (yes at Amazon "Problem Solve" is a noun, verb, adjective, and adverb). In the new buildings the SLAM station rejects go on a magical conveyor journey to a specially created SLAM Problem Solve department. Therefore in the new facility SLAM operators only clear jams and reload the printers while in the older facilities SLAM operators clear jams, reload printers and as mentioned are the Problem Solvers managing the kickouts.

So of course everyone network wide has to now do things like the new facilities and the old facility SLAM operators are losing their problem solve tools 1 by 1.


Oh yeah, during the blackout I managed to land an absolutely amazing dad joke. When we switched over to actual OSHA required safety shoes we had a bunch of shoe slippers with reinforced toes to wrap over shoes for people who hadn't actually gotten safety shoes. Now we still kept some of those, but they're the property of Learning (the training department) because the only people who'll really need them are the new hires. One of the trainers was complaining he'd just cleaned up the shoe cover cart and it was likely going to be a mess by this time next week. He was ranting "How do we have 7 spare pairs of extra small left shoe covers! How does that even happen!? How do we have seven whole left shoe covers for one size with no matching partner?"

Me: "Because the other half just fit right!"

Aniodia
Feb 23, 2016

Literally who?

Alkydere posted:

"How do we have 7 spare pairs of extra small left shoe covers! How does that even happen!? How do we have seven whole left shoe covers for one size with no matching partner?"

Me: "Because the other half just fit right!"

:vince:

A set up like that only comes around once in a blue moon. Hopefully it was appreciated for the comedy gold it was.

Agents are GO!
Dec 29, 2004

Alkydere posted:

Apparently our building is connected to 2 grids to spread the load

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer
Had a ride along with my boss today. Of course he doesn't wear a mask, and I'm one of two couriers that always wears a mask, but he was still upset when we had lunch that I took mine to go and wouldn't eat with him in the restaurant. It's like dude, you see me not drinking in the van, you see me getting outside so I can take a sip of my water, meanwhile you're guzzling and breathing all over the place and as soon as he left my van I sanitize the hell out of it.

I know he's a little irate because the other courier who wears a mask all the time actually has a health issue, and he's got a doctor's note that says he can't ride along with anyone who doesn't wear a mask so instead of wearing a mask for his ride along, the manager simply takes another van and follows him around.

Just annoying as hell. I think he gets the idea though, I can't make him where a mask or even ask him to where one, but I don't really talk a whole lot when we're on our check rides, but when we go into a center I'm a lot more chatty with the people there because guess what, they're keeping a distance from me overall even if they're not wearing a mask, and I don't have to sit next to them while they're coughing and grumbling.

Admiral Joeslop
Jul 8, 2010




On my fourth week of being a soda merchandiser.

Got a text this morning that a localish chain grocery (Houchens, and all the differently named but still Houchens-owned stores) has decided that vendors are not allowed to have headphones or cellphones. At all.

Nevermind that I don't work for them and making me leave my phone in my car is stupid, we also use our work phones to get info about the store, deliveries, and to take pictures of our sections.

Houchens is by far the worst ran small chain I've ever dealt with in 20~ years of retail work.

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Shugojin
Sep 6, 2007

THE TAIL THAT BURNS TWICE AS BRIGHT...


Lol that's clownshoes beyond what my old company did


All we demanded of vendors was that they

a) let us scan the product in so we could be sure it would actually ring up on the register properly before anyone brought it
b) let managers have some say in the order, because for some reason if we didn't do this then specifically the coca cola guys would bring 5 cases total when the shelves were empty and stores would be out of stock on coke stuff



And that company is constantly declining year over year per store in any metric you want to count lol I can't wait until they die

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