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Its amazing what can be done with a fresh pair of eyes in an ORG. There were so many small things they were living with that were incredibly easy to fix with some basic knowledge of systems. Shadowcopies is the new voodoo magic of the day. Tomorrow is going to be saml. I am trying to ease them into next week when some 2 line powershell scripts that are going to blow up their reality. It really is incredible how incredibly soft the IT industry, despite the amount of people in it.
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Aug 24, 2017 21:48
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SeaborneClink posted:traceroute bad.horse is gonna gently caress them up too Did 216.81.59.173 stop working? 
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Aug 24, 2017 21:51
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Sepist posted:How do guys with 20 years in the industry not know how to read a traceroute? 7 hops, 4 of them are 70ms+ because it's a cross country MPLS connection. He thinks they are additive and it's 320ms (80ms x 4 hops) from the MPLS router at the far end to the Voip gateway at the far end. "Hop 4 is showing 100% loss that's why you can't connect  "
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Aug 24, 2017 21:54
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Thanks Ants posted:"Hop 4 is showing 100% loss that's why you can't connect loving triggered Edit: I can finish my traceroute with windows but not linux, is the firewall blocking linux? 
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Aug 24, 2017 21:55
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"My RDP session is slow and this router along the way drops pings sometimes, FIX THE NETWORK!"
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Aug 24, 2017 21:58
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This conversation is triggering the gently caress out of me.
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Aug 24, 2017 22:18
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ChubbyThePhat posted:This conversation is triggering the gently caress out of me. That's because of the network.
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Aug 24, 2017 22:32
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What do you mean I can't connect to a database server using my phone as a wifi hotspot with 1 bar?
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Aug 24, 2017 22:34
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Hey - the network is slow. Just wanted to let you know. Well, bye!
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Aug 24, 2017 22:36
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Japanese Dating Sim posted:Hey - the network is slow. Just wanted to let you know. Well, bye! Could you check the server?
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Aug 24, 2017 22:37
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The update you guys did broke my thing.
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Aug 24, 2017 22:37
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Some of our clients love to ping stuff randomly as a "test" and then demand we fix the fact that they drop a single packet (that doesn't even go through our equipment) and poo poo like that, it's.. annoying, I hope to one day grace the new job world and have a Varg attitude for a few weeks. Also, lol someone just done hosed up and sent out a bunch of peoples pay (one of our clients did this) then mashed the recall message button, I am chuckling.
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Aug 24, 2017 22:42
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It's been my experience that application developers will attempt to foist as much blame onto the network team as possible until they can un-gently caress whatever stupid change they made.
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Aug 24, 2017 22:43
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Internet Explorer posted:The update you guys did broke my thing. I've had to deal with weird poo poo like "hm my desk phone has been acting up donyou think it has to do with the email migration?" "Hey this document I'm printing from SAP is formatted in a way I don't like, probably because of the email migration"
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Aug 24, 2017 22:44
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psydude posted:It's been my experience that application developers will attempt to foist as much blame onto the network team as possible until they can un-gently caress whatever stupid change they made. And the network people, despite having done a firewall migration 24 hours prior will swear up and down that the fact that 2/3rds of the office can no longer access the SAN that they dropped a firewall in front of is complete coincidence. When the user reporting the no connectivity issue says "it works fine if I connect via VPN though" they will then get the condescending wrath of the VP of Network Eng who will again adamantly deny that this is a network issue and that they should not have to connect to VPN from inside the office to access that application. It was a network issue all along. I had to take pity on the poor user that reported that issue, and reopen the ticket the VP NetEng closed with "not a network issue". I was kind enough to include a pcap file explicitly showing that the firewall was dropping traffic on 636. Not a network issue 
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Aug 24, 2017 22:54
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While I absolutely believe network guys like that exist, I am yet to run into them. I generally have that exact experience with Windows admins though.
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Aug 24, 2017 23:30
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how can network issues be real if networks aren't even real man
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Aug 25, 2017 00:56
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"Did you know the system is running slow today?" YES BECAUSE IM SITTING HERE WATCHING PACKETSMART ALL DAY GOD drat
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Aug 25, 2017 01:00
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H110Hawk posted:The cloud is easy. Every day before you leave for the night erase the partition on all your disks in the server and then pull the plug. In the morning, redo it all. This is actually correct. The cloud is cattle not pets. If you can’t spin up your poo poo quickly you’re not doing the cloud right.
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Aug 25, 2017 01:07
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Vargatron posted:"Did you know the system is running slow today?" To be fair there are monitoring products that will monitor response time and user experience for just about anything you can imagine and alarm on it if it's slow, so it's not unreasonable to expect people to know when things are slower than usual.
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Aug 25, 2017 01:13
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I need to do some server benchmarks to justify trashing the garbage environment the last MSP installed (7 years ago). Are there good tools out there for measuring sql response times, file transfer / access, and application performance? Or even if there are tools for each of these individually, I just need recorded results.
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Aug 25, 2017 01:40
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Judge Schnoopy posted:I need to do some server benchmarks to justify trashing the garbage environment the last MSP installed (7 years ago). Point to the installation date of 7 years ago for all the proof that servers are poo poo.
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Aug 25, 2017 02:06
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jaegerx posted:This is actually correct. The cloud is cattle not pets. If you can’t spin up your poo poo quickly you’re not doing the cloud right. I wasn't kidding.
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Aug 25, 2017 02:13
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jaegerx posted:This is actually correct. The cloud is cattle not pets. If you can’t spin up your poo poo quickly you’re not doing the cloud right. Every Microsoft product is a goddamn pet
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Aug 25, 2017 03:14
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Judge Schnoopy posted:I need to do some server benchmarks to justify trashing the garbage environment the last MSP installed (7 years ago). Run Dell's DPACK and send the results to a Dell rep and they send a report back.
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Aug 25, 2017 08:15
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ChubbyThePhat posted:While I absolutely believe network guys like that exist, I am yet to run into them. I generally have that exact experience with Windows admins though. Oh man, we have two groups here that act like that - internal ops and the admins of the hosted Exchange circus and freak show. Like, the ops guys will take down one of our (supposedly redundant) core switches to do something, and then flat out deny that the natted customer stuff that went down in our monitoring within seconds of the switch and then came back up seconds after the switch did had anything to do with their work. Even when you show them timestamps and that the equipment was not down on the customer's end, only through our monitoring. It's happened THREE TIMES now, and they won't even entertain the idea much less discuss that maybe these switches aren't quite as redundant as they think they are, or that maybe something needs to be tweaked a bit. The NOC's workaround: Suspend all monitoring for that customer when work is being done, and manually monitor it through the customer's network. As in, paying a guy to sit and watch their Solarwinds through a terminal server on one of his monitors. Because if we don't, the customer get flooded with dozens of emails from false alerts (that the customer insists upon and will not allow us to turn off), and then they get mad at us and their account manager. Corsair Pool Boy fucked around with this message at 08:32 on Aug 25, 2017 |
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Aug 25, 2017 08:29
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Internet Explorer posted:The update you guys did broke my thing. We have regular maintenance windows and apparently a few bills were deleted from a share that is for exchanging files between two departments and of course we deleted the files during the maintenance window, not one of their knuckleheads.
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Aug 25, 2017 08:35
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Tab8715 posted:Every Microsoft product is a goddamn pet
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Aug 25, 2017 14:38
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anyone ever heard of https://fogproject.org/ my boss just forwarded it over to me "The person that mentioned it to me didn’t say much other than it was awesome. "
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Aug 25, 2017 16:03
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That was talked about like a week ago in one of the IT threads. They all run together. It's a deployment system that's apparently ok and used by places that don't want to set up MDT for some reason I guess?
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Aug 25, 2017 16:13
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Kashuno posted:anyone ever heard of https://fogproject.org/ Yeah we talked about this last week (I think ITT) and how a good use case would be great for something like a library (public machines) or LAN cafe.
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Aug 25, 2017 16:24
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If you're a Windows shop then use MDT
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Aug 25, 2017 16:39
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Sepist posted:That's my ace, I only show that to the top tier guys. Oh cool, I'm a top-tier network guy now !
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Aug 25, 2017 16:52
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Man this place has been taking a staffing beating over the past month and a half. After firing a PM and our staffing coordinator we've had: - manager of professional services quit - most senior systems engineer quit - logistics person quit - PM quit (leaving one left) - CSO quit - really good inside sales rep disappeared, supposedly he was also an arms dealer so people are legitimately worried about him. So our staff of about 30 is now a solid 22 and we haven't replaced any of these people except the logistics person. I'm expecting to not have any coworkers when I get back from my honeymoon.
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Aug 25, 2017 17:03
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Sepist posted:Man this place has been taking a staffing beating over the past month and a half. After firing a PM and our staffing coordinator we've had: Well of course not. Now the margins are healthier than ever.
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Aug 25, 2017 17:05
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The last few months have been pretty rough on my employer too. Layoffs, sudden role changes, terminations and folks who've been at the company for a decade.
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Aug 25, 2017 17:05
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Gotta watch out for those inside sales slash arms dealers.
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Aug 25, 2017 17:06
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GreenNight posted:Gotta watch out for those inside sales slash arms dealers. He used to be a cop too among other things, his story was very interesting. Best advice he ever gave me was about a taser I was accidentally gifted at a sponsored golf outing. They're illegal here so I said "should I turn this in to the cops" and he said "Nah, I've got crossbows it's all good. Just keep it in the house for self-defense"
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Aug 25, 2017 17:58
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Sepist posted:Man this place has been taking a staffing beating over the past month and a half. After firing a PM and our staffing coordinator we've had: We've lost 5 directors just this year. 2 of them were HR .
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Aug 25, 2017 18:05
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We've had 3 CFOs this year and it's only August
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Aug 25, 2017 18:15
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