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How do I go about figuring out who actually services my loans now? My loans were paused during Covid, like many other people's were. I work for the Department of Health, so I was incredibly busy during Covid, often working 12 hour days 6 days per week, so I honestly wasn't paying much attention to the loan stuff. I do remember that it was originally serviced by Great Lakes Borrower Services, but I seem to recall getting a notice of it being changed to someone else? I've gotten no letters or emails from a servicer asking where my payment is, and they haven't billed the card I had on file last time I made a payment. I'm not sure how to proceed... any advice would be appreciated.
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Dec 18, 2023 17:13
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Josh Lyman posted:I had Great Lakes and my account was transferred to Nelnet. You definitely would’ve gotten emails but maybe they went to spam or got lost in the shuffle. I'll have to dig through my emails then. I never delete emails, Gmail has enough storage to keep them all, so it might be in there somewhere.
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Dec 18, 2023 17:22
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