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I have a client at work that has two mirror sites translated into German and Spanish. All three sites are hosted on the same server. The translated sites are relatively new and since they launched, they've started having submissions to their contact forms that include non-english characters. When the form outputs the submission emails anything not english, say, letters with accents, umlauts or tilde (for spanish characters) they are replaced in the email body with strange approximations and not the correct characters. And if it matters, the sites are all in ASP classic. I've never had to deal with anything like this in the past and I'm not sure how to fix it. I've been letting this one slide for a while and people are starting to ask questions. Any ideas?
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Feb 28, 2008 01:38
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| # ¿ May 6, 2024 19:37 |
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csammis posted:"Text encoding" is the keyword you'll be looking for, as that's the problem. The users are sending characters to the web server in a character set that your email can't contain, probably because your email is sending as ASCII. You'll have to send the emails using the correct text encoding, whatever that might be. I think it'll be whatever encoding the form's page is being sent in, but I'm not sure. The web development thread folks might know right off the bat. Thanks, man. That's a start.
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Feb 28, 2008 13:14
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