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Broccoli Must Die!
Aug 12, 2004

Meow.

Oodles of Wootles posted:

Can someone that works for a major company talk about bureaucracy? I have to deal with a major company all the time and the amount of steps we have to go through to get the smallest thing done is mindboggling. I usually have to go through 2-3 weeks of "we are escalating to the next level" just to get a drat email sent or a job scheduled.

I recently became OH&S Rep for my workplace. Today I was speaking to my boss about a few things, and he explained just how loving difficult it is to get poo poo done. Here's what he told me:

"See this light globe above us? If that goes out, I can't get a chair, remove it and replace it. I have to enter it into a database so that someone else receives notification of a fault, prioritises it, orders a replacement globe, arranges for someone to come out, assess the fault and hopefully replace the globe. That might take a few weeks, and that's if we're lucky".

Yeah.

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Broccoli Must Die!
Aug 12, 2004

Meow.

lohli posted:

It's utterly depressing that you should feel like you have to put all that down on an exit statement/survey/interview, but it's awesome that you managed to get it all down and it's a treat to read an employee essentially putting a company in it's place, regardless of whether or not it had any lasting effect on the company as a whole after the fact.


The sad thing about it is that the company won't take any notice of anything that he's said on that form, instead just seeing him as some whackjob and loose cannon.

In a similar fashion to the "treating employees like retards" thing, the company I work for is under contract by the government. As it stands I am presently under my third contracted management, four if you don't count the time we were under government administration between contracts. When the contract was up for tender last year, the company at the time put out forms to all the employees to solicit feedback on what they think would be good to put in to their retender. I spent a good few hours one night writing out a long document with various ideas and thoughts.

Then I deleted the file and just wrote on the form "You had 5 years to listen to what we had to say and chose not to. Why bother now?".

In case you care, they didn't win the contract.

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